This place food tastes went down the hill, we're not gonna coming back here. Service so rude to customers

Great taste and we were served relatively quickly. Bathroom was out of order when we went. Avocado costs extra but other than that the options are great for if you are vegetarian. The seating is nice and the vibe is chill, but Poke Poke is a great "to go" spot for a quick lunch. Definitely recommend the "to go" option. Expect a little pricier experience. They usually have ice cream macarons but it's been out of order recently. A must try, for sure. read more

Their TV screen menus are broken but the fish is fresh! Great portion sizes, you'll definitely feel full at the end. None of those tiny scoops like some other places. A lot of variety of fish and toppings and sauce. You can't go wrong here. read more

Honestly, I love this place. It's amazing for a quick lunch. And you get a lot of food for your money. I usually walk in and get a drink, but if you order through an app you won't get a drink option. read more

Summary: if you want overpriced mediocre poki brought to you by terrible service coupled with a bad attitude. Come to this poki poki location. Let me start off by saying that I am a local and I love Poki Poki, and I have been going to this location since it opened. I have been going to the movie theatre complex since it was Krikorian. I grew up walking to the Subway that used to be where this poki poki location now is. I didn't want to do this and write a negative review, but never have I ever woke up the next day after having bad service and thought about it again. Over time things have gotten worse and worse at this location and now you have probably lost a customer. First off when my wife and I walked in yesterday to get Poki one of the employees who was leaning back on his chair playing video games on his phone in his Misfits band T shirt. He and his coworker were so unhappy to have to get up and serve us. He didn't give any sort of greeting, just an irrated "what do you want?" I was confused about the pricing because their was two advertised prices in front of me. One on the LCD screen and one little note on the glass. He was upset that I asked about it. He said "look at the date" referring to the note on the glass. I'm sorry $20 for a large poki bowl. That is crazy because poki poki is average poki, not great, not bad but average. The price alone wasn't the problem it was the fact that he made me feel stupid because they had a note dated to a month ago with one price and another price on the Screen. It gets worse. As I asked for toppings both of these young men's attitudes made us feel like we shouldn't be asking for toppings.... Was I doing something wrong? Maybe they didn't like the combination I ordered? Maybe they didn't like the amount of toppings. Either way, it made us feel awful. I started taking longer pauses before i spoke because I didn't want to respond with frustration... and I think he could tell I was bothered. Then he got even more short. This was the straw that broke the camels back When he turned to serve my wife he didn't even speak to her.... He just stared at her. NOT OKAY! After they were done serving us the young man in the misfit tshirt went straight back to his video game on the phone. I almost snapped a photo, it was unbelievable. Needless to say we sat outside. Before we left I needed to use the restroom. And when came out the kid in the misfit shirt looks up from his game and says "what's-up" I couldn't believe the expierence. Lastly I would say that the toppings were slapped on there with little care. People eat with there eyes. I remember there was a young woman who used to work there that took pride in her work. Idk what the environment is like in their but it felt darker than before. read more

Service was terrible and food proportions were off. One worker took my drinks order and wasn't welcoming at all. He didn't even smile once or said "thank you", let alone apologize for his mistakes at the end of my experience. He had to get another worker to apologize on his behalf which I thought was CRAZYY. Basically while I was ordering my drinks for me and my family, one of the workers interrupted me regarding the menu and in the end they only put in 3 of the 5 drinks I ordered because I guess the worker that took my order got distracted because of that interruption ? After that, the worker that took my order didn't even bother to read back the order. Ngl, everything would've been prevented if he just read it back. Either that or me being able to get a receipt for the drinks to double check if everything is correct. For the poke he barely gave me any protein and mostly just rice which was weird. I told him a few times that i'm still waiting on 2 drinks for me and my brother, but it didn't click in his head and instead told the new worker to make me 1 drink. I started to get frustrated because I told him 3 times that I'm still waiting for the 2 drinks left which is for ME and MY BROTHER. In the end, I got delayed around an extra hour but it could've easily been prevented if the guy paid full attention to his customers and been more of an attentive listener, along with owning up to his mistakes and not letting his coworker take over instead. I usually don't write reviews ever but this experience made me so frustrated to the point where I had to reach out and ask for the workers to be trained more professionally. I fully understand the workload with customer service but there wasn't even a rush at that time and was pretty empty when I went. So that's why i'm confused with all the miscommunication because it could've all been easily prevented if that worker was more attentive. read more

This place is clean with a friendly staff. I came here for the outdoor seating because it was lovely out however there wasn't any outdoor seating when I arrived :-( . It's tasty ,but definitely a little pricier then most POKI places, lots of extra charges for certain things so be careful when ordering!!! This is a good place to bring kids as I saw 4 of them behind me with their parents ordering and gobbling it all up- not too many healthy kid friendly choices these days! The staff here is quality and friendly. read more

Poki Poki - Poke Near Me - Vista, California

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I've been to poki poki many times and the workers have always gotten my order right. I don't really know why but this time they got my order wrong. Twice. I asked for half white rice and half brown rice. The worker gave me half white rice and half salad. Then I corrected them and said half brown rice with the white rice. And they gave me brown rice and salad. The order was still pretty good but I just wanted my half white and brown rice read more

Great food, portion sizes were decent, the two teenaged working this evening were respectfully and provided great service.

Wasn't the absolute best Poki place I've ever visited but wasn't the worst. Service was decent. The table we sat at was a bit sticky, but other than that if you are in a pinch and craving Poki, then this place will suffice. read more

Poki Poki - Poki Poki entrance - Poke Near Me - Vista, California

Walked to this place after a few hours at the wave water park in vista. Very clean place and the workers were very welcoming and attentive. For those who've never gone to a build your own poke bowl place like this, just imagine a subway (sandwich) but instead of bread and deli meats, you have rice and poke fish! I ordered a regular bowl which comes with 3 scoops of the fish of your choice, spicy or mild sauce and other vegetables and add ons like avocado. It's a good portion of food for about $8. It was tasty, just the right amount of spice and filling! There was so much I could only eat half of my bowl. Looking forward to trying other items on the menu. read more

Poki Poki - Poke Near Me - Vista, California

Great meal, great price, friendly service. Like someone took sushi and said "I'll have the lot of it, and put it in a bucket!" I came in for a late lunch on a weekday, and there was still a steady trickle of customers. I had a small(er) bowl with tuna, spicy tuna, and salmon, and all sorts of toppings. The small was plenty large enough for a meal, and the spice level was just right. About the same as other restaurants in this small franchise. Will be back! read more

Best poki in town! Gotta get the seared ahi tuna steaks, they are literally the best! Only been going there since covid, so there's usually no seating inside and we always take our food to go, but definitely worth it!! read more

Poki Poki - Seared Ahi tuna and the island iced tea, my go to - Poke Near Me - Vista, California

Been to this location a few times now along with the location off Marron in Oceanside. I love poké so it's great to see so many of these places popping up. The times I've gone here, the place is always very clean with friendly service. Some other "build your own poke bowl" spots can get stingy with the scoops of protein but they're generous when making your bowl. They offer a wide variety of sides and toppings; all of which looked fresh. I had the small bowl which comes with a base (rice, salad or chips), 2 scoops of protein, sauce and toppings. Avocado is extra ($1.00). With the amount of toppings you can add, it's definitely plenty of food for about $9. Will definitely be back next time I'm in the area. read more

Poki Poki - Small bowl with two scoops of salmon - Poke Near Me - Vista, California

This location is good, but they are always missing something every time I go. Whether they don't have any avocado, or crabmeat. This one time I went and they didn't even have any tuna for the your choice of base proteins. Also, I didn't know this before but each Poke Poke is owned and operated by different people. So not every location takes your phone number for points, and this location is one of them. Other than that pretty good, sometimes the recipe for imitation crab is different too, they'll add sesame seeds sometimes, which I don't mind but my nephews don't like it that way. Even if you can't taste it. But I guess it can be an allergy concern too since it's never made the same. read more

food is super good. service always great, a guy named Allen served me and was super nice, he recommended the Vietnamese coffee and Im glad I got it. read more

I had bought myself a regular poki bowl as I was eating I found a long hair at the bottom of my food, went up and told the chick working and she responded with " oh I'm sorry " I was so angry I walked out. I can't believe that a human is that selfish and can't even take it into their responsibility to be like oh maybe I should give them a refund or something rude service not sanitary and it's expensive as shit for some hair in you're food. do not eat here read more

It's the only poki place that shows up on the delivery apps, so that's a plus! Overall, the bowl seemed fresh and inviting. Looking at their pics online, I didn't get quite as much fish as expected - even with the XL bowl. Definitely would order again. read more

Freshness, service and deliciousness are consistent. Best crew ever. Dillon in particular is the friendliest and super polite service crew you'll meet. 6 out of 5 stars. read more

Food is good but the tables are filthy. Cheap owner, thin single napkin and plastic bags, non-kikkonan soy sauce, unsanitary tables, small bowls, impossible to eat out of. The kids that work there are good but frustrated with conditions.... read more

I'm a regular at this poke spot .The employee that always wears graphic tees and glasses puts an effort to his costumer service and it's very appreciated . I've never seen this girl with short hair before but she could put more effort in her customer service , you're getting payed for doing something pretty simple .I know it's easy to get an attitude with such a boring job but people have feelings as well .if the manager is going to be keeping these same employees around at least don't have sucky ones . Love the girl with purple hair tho . Like you guys don't like to smile that's fine but at least be more genuine with your people skills. Especially to the customers who are regulars and are pretty respectful . read more

Aside from the Poke bowl wave that we are currently in the middle of, I'm glad that there has been heavy competition in this area of edible goodness. Properly ordered, Poke bowls are a relatively healthy choice for eating out as well as filling and delicious. This location of Poki Poki is located right across the street from the Cinepolis theater in Vista and though there are plenty of other eating options, it's great to have it here. You can't get more convenient for picking up a pre or post movie meal that doesn't commit you to a waiter, a hostess and the time required of a sit down restaurant. Ordering here is no different that other Poke bowl places so I won't bore you with specifics there. All you need to know is that my final creation passed the most important test of all, the one of taste. All you poke addicts out there, don't worry, you'll get your fix here. read more

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Tho place just keeps getting worse and worse Before when you could sit inside the tables were nasty and sticky all the time The kids working here are never friendly they all look miserable and the serving sizes they give you are so sad lol I have to ask for 3 servings of corn to be able to have at least a bite size bite of it. So ridiculous not worth your money compared to other poki places that stack the stuff on! Also they have new Bowls and lids that don't stay on read more

The food here is good. I love the Poki Poki chain because I feel like you get a ton of food for the money and they are everywhere which makes them reliable AF. The low score however is for the jerk of the employee I just encountered around 8pm. She was cold, standoffish and incredibly rude. It was very apparent she was having a bad day but unless you're adding her tears as a new sauce, that is not really my problem. I came in as a new patron and by no means asked for that. She seemed incredibly bothered by me asking for literally anything which is so awkward at a place where you literally ask for toppings TLDR Food: 4.5 sometimes some of the fish look a little iffy but I know my order and it's consistently good Service: 1.5 would 100% rather drive out of my way to go to a different location read more

Fish didn't seem all that fresh and my stomach hurt later in the day. Rest of the bowl was fine. I won't go back.

I got food poisoning from eating here currently at work with explosive diarrhea and don't get me started with Ryan's attitude !

I didn't even get a chance to order there was only one person working who was slower than slow and she was doing door dash orders and me and one other guy was the only people in this place so I yelp this place and to my surprise all 1star reviews said they have bad customer service so I left and went back to my hole in the wall Poki Poki place. read more

The experience was pretty disappointing. The staff was discourteous and ultimately we decided to eat at another nearby establishment. Bummed because we love poke. ‍ read more

The food is good, but they misrepresent their prices. Ordered two poke bowls over the phone, and I asked the total cost before the called ended. When I got there to pick it up, it was $12 MORE than what they told me over the phone. read more

Typical Poki. However, biggest turn-off for me were all the hand-written notes & signs displaying "rules". Very unprofessional, insulting to the customer. read more

Love this place! It's one of the faster growing food franchises in Southern California. And I can see why- it's not junk food! Very tasty, casual, quick and pleasant personal service. This location is the second that opened within 5 miles from my home. - I think they'll follow the Starbucks business model and open four franchises within each square mile where people work or live :) read more

Poki Poki - Hawaiian Poki Bowl - Build your own - Poke Near Me - Vista, California

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I love poki poki In vista that's amazing taste Thanks for the place. I recomendad to every body I like the bowl with vegetables read more

Poki Poki - Poke Near Me - Vista, California

Been coming here a lot and usually get a great bowl and the staff is very kind. Today I went in and the young man preparing the bowl was rude, used profanity, and was making the bowl with significantly smaller portions than any other time I've been there. Usually have a great experience here but the young man was exceptionally rude and unprofessional, I don't think I'll be returning. read more

February 8 1:00 p.m. terrible service, I'll never go back there again The guy working there was soooo rude read more

I stop going to poki poki Vista because of the rude service. I went back after several months hoping they would hire some decent employees. To my disappointment I received the same lame ass service and the cucumbers were rotten!!..Never again!! Over priced poke and rude service!! No thank you!! Bye!! read more

Honestly, this place is super expensive. I asked for eel sauce and spicy mayo and didn't receive it. I wouldn't come back again, honestly. I ordered pick up so I didn't know the sauce was missing until I got home. Walked away with a regular bowl and large bowl for 30$, that's way too overpriced. The fish taste was decent but not quality like the price conveys. From now on I'll make the extra drive and go to sunshine poke in Oceanside you get four scoops for 10$ with avocado. That's 14$ dollars here and has no flavor. read more

Went here for lunch and it was really good, they give a lot of fish compared to other poke places and it was really delicious.

Came here for lunch after failing miserably to find the hidden Chipotle, which is not near Frasier Farms nor near Lowe's, despite having monuments signs adjacent to both. The poki here tasted very average. A lot of the toppings just didn't taste as fresh as some competitors. The fish was meh. The interior wasn't very clean. And the staff seemed visibility irritated to be at work. read more

love that they have a choice of extras but didn't get them. i thought they gave a very generous amount and were willing to make it the way i liked it. the menu picture has been updated so it's reflecting new prices. read more

Poki Poki - 2023 pricing - Poke Near Me - Vista, California

This is the last time i come to this location, there are so many things that are lacking. Earlier last week: In the middle of running several errands we wanted a quick bite of poké. Ordering should have been a simple process. First we tried calling to ask what time you closed, maybe we could squeeze time in for dine-in instead of takeout but there was no answer. Fine, probably busy, lets make a run somewhere else before trying again. Ubereats allows up delivery AND pick-up but we couldnt find pokipoki on there so we googled and luckily the hours came up! poki was open for dine-in time but we'd be cutting it close so we decided on takeout. ubereats hadnt worked earlier so we try calling again, and again, and again and they finally answer but we can't order over the phone and its best if we walk-in and and order since theyd be closing soon. Soon? Really. ....Why do u advertise different operating hours? They do not match. There is not very good coordination btwn the online app, yelp or google, etc. It became and irritating and time consuming task to get takeout. Now in to this afternoon. Today it was just me dining-in. Walking in, i dont know if they were slacking off or it had just finished a large order and hadn't caught up, their serving area was a mess. I mean its not so much cross contamination because its mostly veggies and everything is cold, plus its bound to happen a little.... But it was a mess. I saw one guy filling up some containers but i didn't see an effort to clear the area just dumping. The food. And this guy is always so unenthusiastic. Luckily someone else served me and they were polite, they seem to have their head in the game. I go to sit down and the tables are a sticky mess, there crumbs all over them. later on, i saw the same guy cleaning off some surfaces, gunk flying everywhere but i didn't see an attempt to sweep the floor underneath which explains the floors overall... food was good though stingy on shrimp. I wanted to take the rest of my bowl home and my extra hawaiian can so i ask for a bag. Im given a tiny bag. I ask for another one since i might as well grab utensils and put some stuff im carrying in there too but they literally only have tiny bags. Seriously. im done. Tiny bags, out of soysauce for the longest time, out of teas, out of ingredients in general on and off. Stingy. some of these things are easily solved with a stop at at the store, dont you have an overseer that can make supplyruns? This place seems like its on the verge of falling apart sometimes. id avoid this location at all costs. Person in charge obviously doesn't pride himself in maintaining their establishment. read more