I gotta say after my last review the management at Pohanka Chevrolet really went out of their way to make it right. Aside from the fact they reimbursed me for a town that should have never happened they were extremely kind about looking for ways to try and earn my business again in the future visit. With how much good and the good and kinda management at this spot, I'm willing to give them another chance and get my oil change here next time I'm due for service. read more

The experience was the best buying a new car could be and buying a new vehicle usually sucks! sent out an email inquiry, ten minutes later this Epic Sales Girl Sophie calls me. a dozen text later we lock In a super low no bullshit OTD price. She gets me exactly what carvana offered for my trade, above KBB trade btw. I make an appointment at 7:30 I'm there and home by 9pm This girl Rocks and if you don't give her the opportunity to sell you a chevy, then you're missing out on what buying a vehicle should be like. She's awesome and the entire crew at Pohanka rocked from Sophie to the service department, her managers and her finance dude who gave me a big discount on the GM platinum warrenty for 8 years Were all super cool... not only is Sophie an excellent salesperson, she's super super cool, super chill, no sales pitches or pressure, Just a super nice, super beautiful young woman who understands good customer service! so wife's get ready to be jealous and boys get out the wallet cause she's about to sell you a new Truck! read more

For more than 8 years, I've been a Pohanka Lexus owner/customer. I had two Lexi and would've sworn I'd never purchase another brand, until I test drove the Equinox EV out of curiosity. We had the best car-buying experience thanks to Sophie. From the moment we sat down, she was incredibly kind, funny, and patient, even though she called me Jane at her introduction! (We got a good laugh out of that!!!) What I appreciated most was her honesty--if I asked a question she didn't know the answer to, she didn't try to fake it or give me a runaround. Instead, she immediately looked it up or found an expert who knew. She completely took the pressure out of the process and made the whole experience incredibly relaxing. If you want an stress-free car buy, go see Sophie! #Pohanka read more

Pohanka Chevrolet - Gray Chevy - Car Dealers Near Me - Chantilly, Virginia

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Service was excellent as always. Adam is a great service advisor to work with during your visit. He's honest when it comes to telling you what your vehicle needs read more

I had my car in for service at Pohanka Acura and Leo helped make sure everything that was needing help got it. He was friendly, professional, and kept me in the loop. Thank you!!!! read more

After several services, I can only recommend for oil changes. My experiences have been wrong parts ordered, car damage during service, run around repairing their damage, extremely high estimates, long wait times in lounge since no appointments. Too many moving parts in getting a service done and turnover of employees. This maybe all dealerships? Have not had this issue with my go to independent small garage where I know who works on my car. read more

The service representative was great. Informative and friendly. I would go there again.

I'm extremely disappointed with my experience at Pohanka Chevrolet. I brought my vehicle in to have an ongoing issue with the instrument cluster/display diagnosed and repaired. I spent multiple hours and was charged around $300, only to pick up my vehicle and discover that the original problem had not been fixed. What is most frustrating is not simply that the repair wasn't successful--it's that I spent a significant amount of time and money expecting the issue to be addressed, only to leave essentially back where I started. My time was wasted, and I was still charged for the visit. After giving them the full day, I was informed that the screen is part of the larger instrument cluster and that there is no specific procedure for repairing the individual screen. I was told the recommended solution is to replace the entire instrument cluster, which is a completely different repair than what I originally came in expecting. How was this issue not found originally? I understand that diagnosing an intermittent electrical issue can sometimes be difficult. However, customers should not have to spend hours at a dealership, pay hundreds of dollars, and leave without the problem being resolved or a reasonable solution being offered. Each time I showed back up there was no receptionist adding to the uneventful wait time. More of my time wasted. Save your time and money and avoid this dealership. There are independent shops that actually care about the service they give you. read more

We love the service provide by Sophie and Ian! We went in to look at big pickups and wound up custom ordering one. They kept us appraised of the status of the order all along the way. Everyone there, including the business manager and the service people were also great! And I've never seen such long service hours (everyday of the week)! And no appointment required. We took the truck in the next week to have the ceramic and interior protection put on. It was easy, quick, and everyone was courteous. Except for the fact we hold onto trucks for a very long time, life 28 years, we'd go there for our next truck. Tony read more

Another very positive customer experience with Pohanka Chevrolet and Adam Lebo. Very responsive and the service was performed in a very reasonable amount of time. read more

Did some work on my Lexus lx470 they did a good job I had ask for an engine wash it was not done properly looks like it was a rush job. But I will say that take care of you give you a loner car the experience was wonderful except the engine wash read more

I have been coming here for years. I love the hours which makes it better for to fit in my schedule. This time my car was not washed when returned. Perhaps this feature was removed. read more

In my 15 years of buying, selling, maintaining, and fixing vehicles, and having grown up surrounded by the automotive industry, I can confidently say Bryant is the best service advisor I have ever worked with. I came in after a bad experience at another dealership, and he completely rebuilt my trust. Bryant was professional, honest, and genuinely cared about helping me. He explained everything clearly, treated me like a valued customer, and spoke with the same care and respect you would give a family member. The service was completed on time, pricing was fair, and he made the entire process easy from start to finish. He went above and beyond in every way, and it truly showed. I highly recommend working with Bryant if you want someone who delivers excellent service and treats you right. read more

I was shopping around for weeks for a vehicle. Did lot of researching and test drives. Upon, walking onto the property, I was looking but not wanting to talk with any reps. Ian walked up and asked several questions. Then asked more questions which my response made it on paper. Took a few minutes and found a vehicle that had what I was looking for. The vehicle spoke for itself. Then the entire staff got involved. Things went smoothly and it was a "W" for both parties. I'll definitely buy another vehicle in near future. read more

We were shopping a new Chevy Trax for my daughter who's about to get her driver's license. The Trax fir the bill for its price and safety features. My daughter was very specific about color and interior while I was specific about the safety features. We've purchased cars and had a good experience at Pohanka before so we headed there for the Trax. Johny Vegas went all out to locate the exact car for us (which was out of state) and we had a pleasant negotiation by phone and text. Pohanka and I agreed to very excellent terms and the car arrived 5 days later exactly as we wanted it, nothing more and nothing less. This is our third car from Pohanka which says something. read more

Pohanka Chevrolet - Daughter's new car. - Car Dealers Near Me - Chantilly, Virginia

The service team at Pohanka Chevrolet goes above and beyond to take care of their customers, which is why I won't take my car anywhere else for as long as I live in Northern Virginia! Thank you!!!! read more

When I think of my past experience at Pohanka, I think of professionalism, respect, and fair pricing. The staff there, including Steve and Hunter were on top of things from the time we first got there. Sophie Jones, however, was the best! She made the entire experience smooth and fun. Nice job Pohanka! read more

Sophie Jones was my salesperson today and she made it a breeze! I was in the market for a used car after an accident this week and she made sure to get me the best price and I was out the door, keys in hand in no time at all, with a great rate, solid warranty and a really nice new car. Thanks Sophie!!! read more

Recently purchased a Mustang Mach E here with the help of Caleb! He and the entire team were incredibly professional, helpful and knowledgeable. Caleb made my purchase fast and painless, I ended up with the car of my dreams at the price of my dreams as well. Would definitely recommend to anyone in the market for a car read more

About a month ago, I purchased a 2025 Chevrolet Equinox EV because of the Federal Tax credit and Costco discount. I had previously visited Pohanka Chevrolet while look for another car, and after visiting several dealerships, I can confidently say this location is by far the most attentive and genuinely eager to help customers. From the very beginning of the buying process to the end, Jhony took care of everything I needed. He never said "no" to my requests, was always polite, honest, and truly went above and beyond to assist me. Jhony is a genuine and sincere person, and I highly recommend working with him. If you visit Pohanka Chevrolet and buy a car with Jhony's help, you'll understand exactly what I mean. Thank you again to the entire Pohanka Chevrolet team for making my car-buying experience so smooth. As for the Equinox EV itself: if you're considering an electric vehicle, I recommend making sure you can charge it at home or at work, since public charging can be expensive. For daily life and short commutes, it's an excellent choice. Keep in mind that EVs are not recommended to be charged to 100%--80% is usually ideal, and it's best to recharge once you're around 15-20% rather than going lower. These are important factors to consider when buying an EV. One suggestion I have for Chevrolet is to provide free adapters so their EVs can use Tesla charging stations. I believe this service will be available soon, and it would make a great difference for EV owners. read more

Pohanka Chevrolet - Car Dealers Near Me - Chantilly, Virginia

Had a terrific experience purchasing a 2026 Suburban Z71. The sales rep, Caleb Lemons was a joy to work with. he is just 21 years old, but has the wisdom and ethic of someone twice his age. He was low pressure - professional - no BS...he worked diligently with us to find the vehicle we wanted and put the deal together quickly. He even put my wife in an Uber to make an appointment she needed to attend as we closed the deal. This was first-class customer service all the way. Highly recommend Caleb and Pohanka for your next vehicle purchase!! read more

Great dealership, wonderful deal on my used car! A team is very easy to work with an extremely professional. We will work with them again when getting our next vehicle. read more

Highly Recommend Pohanka Chevrolet! Aiden was amazing--informative, positive, and went above and beyond from the first call to delivering my car. Sophia was also super helpful and kind. They made the whole experience smooth and uplifting. If you want a dealership that truly cares, this is the one! read more

On April 18 I called Pohanka Service to see what the wait time would be for a St. Inspection and a wheel alignment. They said 3 hours but when I arrived 20 min later I was told 24 - 48 hrs. It was 9:15 a.m. They got me a ride home. I called them the next day and they read a laundry list of items that I needed to have fixed to the tune of $6900 and $3500 if I only wanted to fix the State inspection items. NO WAY! Took my car elsewhere, only paid $1800 to fix the items NEEDED and that included a wheel alignment that I asked for! I can promise you I will NEVER go back to Pohanka Service for anything! I've been a customer for 26 years and this was the worst experience I've ever had. BTW my car is a 2020 Chevy Blazer with 30,000 miles. read more

Thank you Rob for fixing the situation with compassion and understanding while accommodating me.

caleb lemons is the best sales guy! go see him! He sold me an Equinox EV! got me the best price!

Caleb Lemons is best seller I come 2 times to buy 2 cars from him. He gives me very good price for both cars. He is very friendly and nice.

These guys went the extra mile to make sure I was happy. Ian is a great salesperson who is really easy to work with. I've never purchased a car online before, but Pohanka made it fun and easy!!!! Well done guys!!!!! read more

Everything went great! Started on time, did a careful job, and knew what they were doing. They kept me abreast of where we were in the process by text and phone. read more

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I rarely leave reviews but the experience buying a truck from Pohanka Chevrolet absolutely deserves one. I hate the car buying process but they made it pretty easy. My sales expert, Caleb Lemons, was outstanding - knowledgeable and down-to-earth, he worked with me to understand what I was looking for (and just as important, what I wasn't looking for). His input and subject matter expertise were valuable. Strong follow up kept me engaged and at no point did I feel pressured from either him or his managers. I felt like they wanted the opportunity to earn my business and they got it. No other dealer came close. The closing process was smooth and their finance manager was equally consultative and great to work with (and I don't often say that about finance guys). Highly recommend Pohanka and, heck yeah, go work with Caleb to find your ride. read more

Love the service at Pohanka! As Ford customer for over 40 years I am not used to great service. My first Chevy experience has been a great one! read more

Caleb Lemons was great!! He got me in a 2026 Equinox EV, knows a lot about different cars, was super patient with me! Go see him for your next car!! read more

I visited Pohanka Chevrolet with my friend to purchase a truck. We got there at 7pm and we're rolling out of the parking lot by 11pm. That's the fastest I've ever been in and out of a dealership! Hunter the salesman and Stephen the business manager were the team that took care of my friend. I was there for moral support but they extended great customer service to me as well. I would recommend buying a car from here. read more

Bought a car online from Pohanka Chevrolet. Caleb Lemons sent me detailed video's of the car and answered all questions fast. When the car arrived it was better then I could have imagined. Thanks Caleb for making it easy and you are very honest! Also want to thank Stephen Bobersky, Nick Linton and Hunter Bowles who were excellent to deal with for paperwork, negotiations and transportation to NY! read more

The only negative was the waiting time. Caleb made the waiting less painful by offering us food and drinks. Caleb Lemons provided a remarkable experience. As a car enthusiastic, Mr. Lemons was very knowledgeable and informative. His advice was crucial in our decision making. Caleb advocate for a great price, and he was able to respect our limits and preferences. Caleb went above and beyond by helping us changing our tire when we got a flat tire in our way to the dealership. Mohamad, financial manager, was also great and very funny. Despite the long waiting time, very busy weekend day, we would definitely recommend Pohanka Chevy and Caleb lemons. read more

Like being able to just walk in without an appointment. Convenient location. No issues with the repair.

Excellent service department. I have used Pohanka for many years and have never had a bad experience or felt I was being pressured into getting repairs I really did not need. I trust Pohanka completely to perform repairs on my cars. read more

Buying a car might be easy at Pohanka Chevrolet--if you believe everything you're told by the salespeople, sales manager, and even the GM. Unfortunately, what they promise and what actually happens are two very different things. When I read their Yelp description, I honestly laughed and cried. They claim to offer a "fast, friendly, and focused on you" car-buying experience--but my experience was more like "fast, misleading, and completely lacking follow-through." Here are just a few of the empty promises I received: "We'll transfer your tags and extend temporary tags if needed--no problem." Weeks later, still waiting. No updates. No action. "You get lifetime inspections in VA or MD, and we'll even pick up and return your car for inspection." Sounded great... until it came time to follow through. Then nothing until we insisted on talking to the GM, who offered to pay for a single Maryland inspection. I sent the receipt. Still waiting on that too. "I'll have my guys check into the issue with the stereo system"; and never heard back. Bottom line: They'll say whatever it takes to close the sale, but once the papers are signed, good luck getting anyone to honor those promises. I strongly recommend getting everything in writing, or better yet, avoiding this dealership altogether. Meanwhile my car is siting in the driveway without any way to drive it legally while making payments and keeping insurance on it. Please learn from our mistake and buy your next car somewhere else. read more

Adam the service guy was great, came in to fix a tire with a nail and they fixed and washed me car relativery quickly. Also purchased a new suv from nice korean gentleman. read more

Service department top notch Moses and Terry great people.although my issue is more by GM motors, service department and sales staff are willing to go above and beyond to make sure i leave happy. Issue is not yet resolved but POHANKA is up to date with what is going on and they are above #1 in making sure i get what i deserve read more