I've been using Pocket Plumbing for over 10 years, and there's a reason I continue to recommend them to all my friends and family. I'm a serious DIY person--I almost never hire anyone because I usually feel like I can do the work myself (and often better). But every now and then, I run into a project that's beyond my skill set. When that happens, I'm looking for someone who is not just capable, but who cares about the work as much as I do. That's exactly what I found with Charles at Pocket Plumbing. From the very first job, I knew I had found my "forever plumber." He's skilled, honest, and takes real pride in getting things right. What really sets them apart is their integrity. Between my projects and my family's, we've had a couple of situations where subcontracted work didn't turn out perfectly. As soon as Charles was made aware, he personally stepped in and made everything right--no hassle, no excuses, and no additional charge. That level of accountability is rare. Today, his assistant Dave helped me on a project and was equally professional and knowledgeable. I was so impressed that I immediately recommended him to another contractor who happened to be on-site. If you're looking for a plumbing company that delivers high-quality work, stands behind it, and genuinely cares about their customers, Pocket Plumbing is the one. read more

I'm have an older house in South Land Park and these guys have kept us out of trouble with our old cast iron pipes!

Quality work. Clean, knowledgeable, timely service. I've used Pocket Plumbing more than once and happily recommend their services.

Submitted a last minute request late at night, they responded early next day to book an appointment, great price, great customer service.

UPDATE TO RESPONSE TO Charles' comment: you never offered a discount at all. That is a straight lie. You were supposed to come between 3-5pm, I texted and called both of your numbers around 4:45pm to see when you would arrive but no response. I still went to the rental house and wait until 5:30pm but nobody came, so I went home for dinner. Then you guys called me back at 5:45pm saying somebody would come in about 30 minutes. and I had to skip dinner & drove back to meet you. I always hired Pocket Plumbing in the past couple of years for my house and rentals because Charles was great and his price was reasonable, but it is no longer the case. I just hired them to repair a leak in my bathtub faucet. The person came an hour after the time window without letting me know in advance, and he charged me $235 labor for a job that took him less than 30 minutes. I will definitely get quote from others on yelp and thumbtack read more

David came out to my project replacing old corroded cast iron piping under the house was on time and very professional I am a retired contractor and would use Pocket Plumbing if we're still running a buisness. excellent work and performance read more

Good experience all around. No regrets. Fast service. Fixed issue. Nothing else to add. Highly recommend Pocket Plumbing.

Charls was very professional answered all my questions and provided additional information. Appreciate someone who's honest and open! Took the worries off my plate! Job well done. read more

My wife and I have used Pocket Plumbing multiple times. David is always prompt, high-quality, and friendly. He goes out of his way to assure everything is "better than (he) arrived," an adage he attributes to his grandmother. The work is always flawless, and he doesn't hesitate to complete a side job while in the house. There is no other plumber in the Sacramento area I call! read more

If there were more businesses like Pocket Plumbing, we'd all be better off. This business is the epitome of professionalism. All my thanks to both Charles and David to a job well done. I recommend Pocket Plumbing without reservation. read more

Charles came out to work on stopping leaks from my newly installed faucets. My nephew, who is a contractor, installed a new bathroom sink and faucet set but there was a persistent leak and he was very busy with his business. I called Pocket Plumbing and they were able to schedule me for a few days down the line. Charles figured that one of the old water supply line parts had failed so he replaced them and the water flowed smoothly again. A few days later we noticed a small leak under the sink so Charles returned to discover that the faucet aerator had come loose and caused the water to backflow through the downspout. Problem solved. Great service from Charles and his office staff who took my calls and arranged the appointments. We will definitely call on them again when we have a plumbing issue. read more

5 star service. I was able to get help in less than 24 hours of my request. I worked with Charles before and he exceeded my expectations this time. Replaced my toilet with a new one and dint make a mess and left it better than before he arrived. Much love and thank you read more

Pocket Plumbing - Old toilet that sucked and made noise and wouldn't stop making water noises - Plumbing Near Me

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David was very friendly and respectful. He explained the issue and provided a detailed description of the repair. The price of the repair was very reasonable. Our previous plumber no longer services the pocket area. We now have a new go-to plumber! I'll be referring David and Pocket Plumbing for all my extended family's plumbing needs. Thank you! read more

I got an appt within a day of calling. David was prompt, friendly and he was able to install the water heater the same day. He was very thorough and I'd definitely use this business in the future. read more

Charles went above and beyond to meet our needs of re-piping one side of our house. He came back to finish up his work without my asking after he stayed past midnight after a long day (and night!) of work. I reccommend Pocket Plumbing wholeheartedly. read more

I wanted to give a quick shout out to Charles for going above and beyond. Not only he responded quickly to my request, he was willing to help outside of business hours with an emergency clog. Thank you Charles once again! read more

David and Charles are the BEST! Friendly, professional and honest! They have unclogged multiple sinks, installed a toilet and fixed leaks for us. read more

When I gave pocket plumbing a call, the phone was immediately picked up and scheduling was quick easy. I was lucky that there was an opening the very next day! David arrived on time, did outstanding work, and cleaned up before he left. We really appreciate the professionalism and skill of the Pocket Plumbing team! read more

Got a quote for a toilet installation. Very good pricing. Charles arrived on time and was in and out in about an hour. Wore booties inside our home and was friendly/interactive with our toddler. Toilet now works great, and looks perfect with new grout around the base. He also took away the old toilet and another broken toilet we had laying around at no extra cost. This was not a particularly difficult job, but we were impressed with his work and will definitely reach out for any future plumbing needs. read more

Pocket Plumbing - New Toto Drake 2-piece elongated toilet - Plumbing Near Me

Charles repiped our 78 year old house. He did a beautiful job, found other issues that needed addressing and took care of other small items I requested. His price was beyond fair. We got several bids, but Charles was the right choice. We are so grateful! He brought someone to patch up the wall, where he had to access pipes and made that part of the job. Left things in an immaculate condition. And such a gentleman. read more

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We moved into an older home that has two sump pumps in the front yard. One of them wasn't working when we bought the home. Several years of heavy rain convinced us it was time to get the broken sump pump repaired or replaced. I read all the fabulous reviews about Pocket Plumber on Yelp and NextDoor, so I gave them a call. The office staff is amazing! I was able to schedule an appointment within days! Then, I was impressed when I received a text message asking if the Plumber could arrive to assess the project prior to the appointment date-absolutely! The owner, Charles Washington, stopped by himself. Top Notch service. I received fantastic customer service-he immediately evaluated the project, tested some components, and provided an expert recommendation. I highly recommend this company-you won't be disappointed. read more

They did a great job! Bathroom was left clean. Nice office staff made scheduling easy. Will use again.

Charles was amazingly helpful in locating and fixing a water leak that the City of Sacramento sent me "urgent" notices about, but couldn't come out to help me locate for a "handful" of days. I was beside myself as we were literally losing hundreds of gallons of water a day. Charles from Pocket Plumbing came out & quickly located the problem, fixed it and double checked the meter to be sure it was off. If I could give him 100 stars, I would. I highly recommend Pocket Plumbing and ask for Charles. read more

Great service with honest quotes. Charles is super helpful in advising the best way to save money on the job. He repiped my hot water heater and did it for far less than I expected to pay. read more

Pocket plumbing is my go to business call when I have plumbing issues. I have an older home and they seem to always find a solution. read more

Again we had Pocket Plumbing back to our home this tome to change an old wax toilet ring. Scheduling, reminders, and work completed was very professional process. Tyrese worked quickly, explained the problem, and clean up when complete. Tyrese was professional and personable. Highly recommend yet again. read more

Have been looking for a new plumber for a while and very happy to have found these guys. Excellent work, communication and service. David went above and beyond and was super nice :) read more

Pocket plumbing recently installed a toilet which was the second and much easier job they have recently performed for us. We live in a 120 year iold midtown house which presented unique and very time consuming problems (4 hours for toilet installation). On the basis of these two experiences I unreservedly give 5 stars to this company. Pocket plumbing is a small family business (Charles the owner plus 2 employees) which delivers excellent service, quality work, clear explanations, careful clean-up and fair prices. That Charles' employees stay with him for many years also speaks very well for his respect and support for them. Rodney Kingsnorth read more

I absolutely did not see this coming, and still do not understand what happened. This seemed like such as an easy thing to take care of, his response was totally unexpected. And he rewrote history in his post: 1. Charles most definitely NEVER said that he would be happy to come back and fix the mistake during the call in question, otherwise it would not have come to this. He did say in something like that two years ago right after the install when I first called about the hot/cold issue. Towards the end of the recent unfortunate conversation he did say he could send someone out to "check out" the situation (he didn't say fix it) , in the same breath as he adamantly denied any responsibility and again faulted me for taking so long to call him. From the tone and the context I was confused whether this would be a new service call (which it sounded like) for a fee, or not. I was not able to clarify this with him. 2. After I reminded him that he had needed to move the washer, he did not deny that until in his post here. 3. He never really asked me why it took so long for me to call a second time about this issue, it was more like repeated accusations and blame to that effect, sometimes combined with sentences about people taking advantage of him and people not take any responsibility....and how I wasn't taking any responsibility...it really did not make sense to me. Why in the world was he so hyper focused on how long it took me to call him a second time about this? Why was he so angry? The warranty was for 6 years parts/3 years labor even if isn't technically labor on the hot water heater itself. And when I tried to explain (the cussword sentence) that life had been extremely difficult time-consuming and overwhelming during that time, he steamrolled over that and still continued to talk about how long it had been. 4. When I called about the issue and spoke with Alisa about 3 weeks ago now, I went over/inquired about other work that he could potentially do during the same visit. He never responded to my inquiries about other plumbing jobs either. 5. I would not describe him as 'very pleasant' even from the beginning of the conversation. Something seemed off, I wondered if he had had a rough day. 6. I said one cuss word in one very short crabby sentence trying to explain why I had taken so long to call him again (I had called him right away after the install) about the issue. He immediately got very very upset that I had said a cussword. I did not say any cusswords after that. I was not able to clarify things, explain things, nor apologize for my one cranky sentence because he refused to allow me to talk at all. read more

Honest company and fixed my bathtub leak. Saved me a lot of money. Showed me how to tighten the shower diverter if needed in the future. Strongly recommended by a friend. Paris was friendly and clean. Glad I called Pocket Plumbing. read more

Pocket Plumbing was amazing. Professional, polite, easy to deal with and expert at fixing our plumbing issues. Reasonable priced for such high quality work. I highly recommend them. read more

Pocket Plumbing continues to be amazing to work with. I can't say enough about them. It can take some time to get an appointment but it's a testament to how great they are to be busy and booked. We had a leak in our kitchen sink. They were able to provide options and fixed it promptly for a very fair price. They installed new faucet and took great care to clean up before leaving. read more

Charles came out and performed an initial repair on my tub drain, which had a disintegrated putty seal around it. That didn't seem to resolve the leaking that was observed by way of water staining on the first floor ceiling. I cut an access hole in an adjoining wall to get a better look at the valve plumbing and saw exactly where the leak was at. I had Charles come back out 2 days later, and he was able to remove the valve and repair the broken solder joint. He combined the two operations under a single price which was very affordable. I commend him for his dedication to seeing the job through to completion, and for giving me a break on the individual repair jobs. Will definitely contact in the future if I have any more plumbing needs. read more

Charles was very responsive to my request. Unfortunately our timing didn't work with his for service, but I will call again in the future!

5 stars all the way! I had a break in Mt sprinkler main, which forced me to shut off all the water to the house. Kevin from Pocket Plumbing was on site in 30 minutes. Very affordable, and he fixed my issue with some upgrades to my old system. read more

Had a minor issue and Charles came out to fix it the same day that I called the office. He went above and beyond. I had no idea that he was the owner until the end of the appointment when I asked if I could request him specifically when we needed work done in the future. He laughed out loud and he explained that he had agreed to show up and do the job because his crew was doing a re-piping job in the neighborhood. I assumed that he just worked for the company because I don't know any other owner who would show up to do minor repairs on their own! He took the time to explain everything and even offered to take a look at a few other issues which I had questions about. Great guy. Highly recommend. read more

We had purchased parts that required a specialized tool to use because we had access to the tool. The circumstances changed and I found Pocket Plumbing. Scheduling was easy and efficient. We received reminders of the appointment and and expected arrival time. It was a pleasure to deal with Charles and the job turned out great. I would not hesitate to recommend his company and will contact him the next time I need a plumber. read more

My main water line was leaking. After calling a few different plumbing companies, I liked Pocket Plumbing the best. From Alysa explaining how things would get fixed to the reassuring texting communication. To Charles showing up on time for the appointment. He explained everything to me, bought all new parts, quickly fixed the problem, and saved the broken parts so I could show my sons. He did an excellent job and it was a fair price. I will be using Pocket Plumbing for all my plumbing issues in the future. read more

Pocket Plumbing - New main water line - Plumbing Near Me

We had plumbing service from Pocket Plumbing for our rental. We asked the Customer representative to book the service and requested a receipt or invoice after the service completed. The company sent a tech to the address and completed the job and we paid bill over the phone. However, the customer promised to send invoice /receipt for our record. This never happened a receipt ever sent to us. This is not a good customer service , we do not recommend Pocket Plumbing to our friends or customer. This is mandatory for the tax filing in supporting our claim of the expense in the rental business. If you are landlord or property manager should be aware of it. read more

My husband and I encountered Charles as we stood helpless in the plumbing aisle at Home Depot. He was within earshot of our frustration about our faucet issue and although he easily could have walked away, he stopped and went out of his way to give us pointers and advice about our problem. He was so gracious and professional. Although, thankfully, we didn't need him that day, we wouldn't hesitate to use him when the need arises. read more