One toilet got attention from the Armstrong team last year and of course, the other toilet wanted the same attention...lol. I called the Armstrong team again and have to admire how well the system takes the call and routes the appointments. I was happy to receive the call from Will letting me know he was on his way. He did a great job assessing the situation, confirming my suspicions and then letting me know that he could get it fixed within a certain time frame. He also took pictures along the way and shared it in the emailed invoice. Will did a great job and I appreciate him answering my questions. Thanks again Will. Armstrong Plumbing continues to be the best. read more

Quick reply from their automated system, got a quick appointment. Called the day during the window for an updated time and was informed when they would be there, also got a call to inform me they were on their way. Worker was quick, able to fix the part and solve my issue with the shower. Happy with the result. read more

I called Armstrong this morning based on a referral from another client. When I called and explained my issue they were quick to respond and assure they could assist. A teachers here within the hour. He looked at my sewer backup at the main line and advised this would be easy fix. Just needed a few mins. Of course the prior day another company came and advised I would need an expensive two way clean out. Carlos was able to get everything cleared. Confirmed toilets were flushing. Not only did this save me a bunch of money but it as handled quickly. I needed working bathrooms with my elderly mother living with me. I'd highly recommend Armstrong to others and keeping them saved for any future plumbing needs. read more

Armstrong plumbing saved the day .... literally moved into our new home and we haven't even gotten fully situated in our home and our fridge died on us... and today.... our toilets clogged.. and a few hours went by and things progressively got worse to the point that our shower stopped draining and started backing up ... flooded our hallway ... Carlos showed up quickly and assessed the situation and got to the root of the issue and got our plumbing back on track. He was very friendly and empathetic and even made recommendations to prevent further issues down the line. Thank YOU SO MUCH .... it is terrible to run into these set backs ... but definitely appreciate being taken care of during these stressful situations. read more

They were responsive, timely, and fairly priced. And most importantly, fixed my clogged sink! NEVER PUT UNCOOKED RICE DOWN THE DISPOSAL, KIDS, NO MATTER HOW LITTLE! Learn from my embarrassing error. The only thing I would offer as feedback is that the texts and emails afterward asking for reviews are relentless and annoying. I will use you again, but please, only informational texts related to a service call! read more

Armstrong was great! Overall, fast, courteous and super easy to work with. Had a broken gate valve on main water service replaced with new ball valve, new brass fittings, and PVC fittings. Antonio was a pleasure to work with and will definitely use this company again. read more

Starting with AI answering there phone service is horrible. Then the lady answering the phone knows nothing about plumbing and can't give a straight answer. I talked to the owner who was very nice. Unfortunately the other supervisors have failed to call me back on a Thursday and Friday like they promised they would to help figure out my plumbing issues. Better communication is valued in a business. They seem very unsure of who knows what and who's in charge. Stay away from this place. read more

On time, professional, got the job done right and fair cost. Tech (Beto) considerate of the home, putting booties on. Had drain issue in shower. Not only was it resolved, shower was cleaner. Tech would not take a tip. Would definitely use them again and have been our plumbing issues over the years and have been very happy with their service. read more

Over promised and under delivered. I called about a leak on Saturday. The guy reading the script said he could schedule an emergency visit. Since the leak was under the house in the crawl space. I agreed. I was called back by dispatch saying that no appointments were available Saturday but I could get an appointment for Monday. Not ideal but fine. I received a text confirming the appointment for between 4:30 and 6:30 Monday. After rearranging my schedule they didn't show up. I called the number and despite the fact that I had texts showing that the it was confirmed for Monday all they had was excuses. read more

For years we had been using Armstrong Plumbing for all of plumbing needs and they were quite satisfied. However, they have recently merged (been bought out?) by another company and when I called Armstrong this AM to deal with a clog, my call was answered by an automated AI system who took my information and was I informed that someone would be out between 9:30 and 10:30. Fine. At nearly Noon when no one had shown up, I called again and asked when we might expect a plumber to show up. The robot told me someone from dispatch would call me back with an update. An hour later, after no contact, I called again and asked to be connected with a real person. Unfortunately, the robot told, me he couldn't do that but it could leave an urgent message for someone to call me. After not hearing back after 30 minutes, I called again and looking for a work-around, I asked for direct number for Armstrong Plumbing and it gave a different number but, yeah, you guessed it, it connected me right back with the robot. I finally gave up, cancelled the appointment, and have contacted a different company where the call was answered by the owner and they said they can have someone out this afternoon. At this point, I obviously cannot recommend Armstrong for any type of work. read more

Had a plumbing issue at my house and called Armstrong Plumbing--so glad I did! Nate and Dillon showed up on time, were super professional, and walked me through everything they were doing. They tackled the job efficiently and made sure everything was working perfectly before they left. Great customer service, fair pricing, and skilled techs--can't ask for more. If you need plumbing work done right, I highly recommend Armstrong Plumbing. Thanks again, Nate and Dillon! read more

Thank you for your fast, honest work to fix the problem of water under our house. I appreciate it!

It's overpriced. They'll charge you $85 for just a quick visit. I'm very disappointed with their prices. For the same task, you can definitely get much better prices with other providers. read more

Experience was average at best. Customer service and communication could be better. For one, the technician attempted to charge me double the price $749.00, despite me previously accepting the estimate of $ 375.00 to perform the same works a few days earlier. Technician claimed he had no record of this so I had to provide the job order number to avoid being overcharged. Two, technician failed to contact the manufacturer's tech support as specified in the prior work order to ensure proper operation. Three, the technician was quick to notify me that Armstrong would not provide a warranty for the work performed because I had ordered the part directly from the manufacturer due to the water heater still being under warranty. Expected more from this company. read more

Armstrong lost us as customers due to their AI receptionist. I called this morning to set up an appointment and it was a really frustrating and bizarre experience. They should tell you up front it's an AI and give you the option of speaking with a human . At one point I asked to speak to a real person and the AI said " I'll make a note of that." I was trying to schedule an expensive service and I had questions that I needed answered by a real person. Later I called back to cancel the appointment because I decided I didn't want to do business with Armstrong anymore and the AI had no record of my appointment. read more

I wanted to pay a huge compliment to Nate and his team Beto and Adrian. I have a big tree in front of my home with the roots running by the main sewer line. This has caused me distress as my neighbor had the roots from her tree break her line, causing a backup and damage to her home. I'm not experiencing any issues with the drainage or backups for mine but I wanted to avoid what happened to my neighbor and be as proactive as I could. I called about ten plumbing companies with high ratings. Armstrong was among the few that actually had a live person answer. Not only that but as I explained the situation, Nate was very agreeable, answered my questions with confidence, tried to find me the best pricing possible, and assured me I would be taken care of. He extended his work cell phone number so that I could text him with any questions. When I found out he was the office manager who answered calls and scheduled technicians accordingly, I felt confident Nate could help. On the day of the appointment, Nate and his team (Bento and Adrian) showed up on time as Nate had said. They were able to run the camera down and welcomed the countless questions I had. I appreciated Nate coming out because he not only wanted to make sure the team performed the job well, he also wanted to learn from them. At the end of the appointment, all my questions were answered and my concerns alleviated. As a real estate agent, I will refer Armstrong to my clients and other realtors because of Nate and his team. I wanted to work with someone who had my best interest in mind regarding the price, situation, and quality of customer service. Nate and his team could not have been better. Thank you for having such a great reliable company! read more

This was my first time using Armstrong Plumbing, and I'm very pleased with the experience. They installed a new kitchen sink, and the technician, William, did an excellent job. He placed the new sink perfectly, cleaned up thoroughly--wiping down all surfaces and vacuuming--and carefully inspected everything before leaving. Dane was great with communication throughout the entire process, keeping me informed every step of the way. I will definitely use Armstrong Plumbing again for my future plumbing needs. NN read more

We hired Armstrong to replace our fresh water pipes and install a new water heater, and we were impressed with the quality work and especially the customer service we received. The estimate process was easy to set up, and the technician was thorough in explaining what the process would involve, and answered all my follow-up questions, including those I texted later. When it came to the service itself, Mo and Fabian and their team were professional and thorough. Mo or Fabian communicated each day what they were doing, gave a progress update around mid-day, a summary of the work done at the end of the day, and discussed what the next day would be like. They showed their work, and I was able to see and answer questions when I had them. They worked with my schedule so I was able to access what I needed throughout the day (I work from home). And they took the time to clean up well at the end of each day. We are very happy with the work, and highly recommend them to anyone else. read more

AI answering service, told me they would be out in the morning without giving them my address. Mispronounce my name, making assumptions, interesting. Thanks but no thanks. read more

Got a bid for some drain line work in my crawl space. It was 4x the competitors price. The technician dodged stating the price of the work by front loading his speech with bells and whistles that only a fool would fall for. Go elsewhere. Parts were $52 at HD and Labor was estimated at 2hrs. Armstrong wanted $1795, got their competition to do it for $450 and it took them 1hr and 6 minutes. They did exactly as I needed and proposed. Although Armstrong has done work at my house in the past I will never use again. read more

Wanted me to pay $40,000 for a problem that could be solved by 1/10 of the proposed work and cost.

After experiencing a small leak in some of my seventy-plus year old pipes that managed to do a bunch of damage to my garage ceiling I decided to follow an earlier suggestion by Vince at Armstrong to have all my old galvanized pipes replaced. Vince came out with Mo and Fabian to point to it what needed to be done and then they got to work. Three and a half days later I have beautiful new pipes, plus no more pipes in my ceiling. They worked very hard every day they were here, and when they left there wasn't a speck of debris (hardware, bits of pipes, bits of insulation, etc.) left behind. They had to come up with some creative ways to do the job while minimizing any need to break through walls...I surely appreciate that. And when I had a question/concern about a new part of my system, owner Milton came right out to make sure things were done right and to set my mind at ease. I have now had the good people at Armstrong do a number of jobs at my house and each one went this well. I would not hesitate to recommend them for any plumbing needs. read more

Everything about this company was excellent. Unbelievably quick response to repair leaking pipe (on late Saturday afternoon). Kyle was there within 30 minutes of my call. Price was VERY reasonable. Explanation of what was wrong with supporting photos was helpful and comforting as I was quite far from my house. I was VERY pleased with Melissa and Kyle's customer service. What a refreshing experience in this day and age. read more

I wrestled with leaving a review but it's now been about 60 days and every time I look at my kitchen sink I get more irritated knowing I'll probably have to call someone to fix what they did. So- to start, things were pretty great. Armstrong responded pretty immediately and was able to send someone out pretty quickly. My initial call was for a leaking pipes under the kitchen sink. I couldn't find the leak but my cupboard was always wet. He comes out and in 5 mins says it's my faucet. I thought that was weird because the faucet was relatively new- but hey, it was an inexpensive faucet maybe that was why it was leaking I figured. So I arranged for them to come out and replace that faucet and two faucets in the master bathroom (those were for aesthetics). They come out and replace the faucets, leave behind screws and a sundry on other repair items. But guess what? The pipes under the sink are till leaking. You would think I'd decide to go elsewhere at this point right? Nah, I double down. Call them back. They say it's something else. So I ask to get that repaired but also ask to replace my kitchen sink- for aesthetics because a different sink would look better with the new faucet I bought (one that I'm still wondering if it was even needed). They tell me what size to get- saying too big is not a problem but too small is. So I do that- and they send a team of completely different guys to install the sink- ones who won't speak to me but are giving me every impression the sink won't work. I call the office and speak with Gabriel and ask for the original team who has been working in my house to come out and install the sink I bought based upon their specifications. They come out... attempt to install the sink- tell me they have to cut the cupboard adjacent cause of the size (also damaging glassware in that cupboard because they didn't bother to ask me to remove it) so I'm starting to think- perhaps these dudes for Armstrong Plumbing really don't know what they are doing. He caulks up my sink and goes. Then the caulk is cracking and yellowing. I call them back and he accuses me of touching the caulking prematurely like I'm a 5 year old. He caulks some more. Runs out of caulk. (By the way the caulking is still cracking and turning colors) Then this faucet, this brand new faucet, is loose and not secured and leaking. I call for them to come back out. He accuses me of jerking on the faucet to loosen it (granted they were just here a week ago so I managed to man handle it to this point- not that he just had shoddy workmanship). So, I have a sink installed, ugly dirty caulking around it (that I'll probably need to go to another company to repair) So to summarize: I probably never needed to replace my first faucet and frankly I'm unhappy and would prefer to never deal with them again read more

Armstrong Plumbing - Plumbing Near Me - Sacramento, California

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**UPDATE** I am changing my opinion of this company based on how wonderful and truly caring the owners of it are. After leaving an unflattering review here, I got a personal phone call from Marcel asking to clarify my unfortunate experience so that she could personally attend to rectifying it. My frustrations were heard and they hopped on correcting it by sending a master plumber to actually complete every last detail of what I needed! No charge! I am so pleased with the work that was done and feel a renewed faith in Armstrong plumbing and the power of speaking up. Thank you Marcel and Milton. I can't tell you how much I appreciate your dedication to making things right. Thank you, - Amber read more

I would recommend Armstong Plumbing. I had pee trap replaced. I was impressed with the quality of the work and customer service we received. I will use them again. read more

It's not right to air dirty laundry online but Armstrong plumbing, after a major sewer line upgrade, refuses to return calls for warranty work. Ownership will not return calls and front office is hostile, all after a 10 yr relationship and over $20k in work. That's not a Christian Family response. read more

I had a fairly simple fix of a clog and ptrap replacement pipe. They did great after being late the communication was very good. It's Thanksgiving night so I understand. They promised someone would get out and they delivered on that promise. Pricing is not higher than anyone else. It's all pretty competitive. It is what it is. I just had them come out again for the garbage disposal and again easy fix but they were pros. I'd trust they can do complicated jobs too! read more

When you're 3,000 miles away, it's both extremely important and extremely rare to find somebody whom you can trust when things go wrong with your rental property, especially when it's a serious plumbing issue. I first met Cody in 2020 when he was at another company; and more recently, he's continued to help us from yet another company. I was so happy with the extraordinary work he had done for us then, that when I saw I still had his cell phone number, I texted him immediately when two of the toilets at our rental property started having issues. As always, Cody managed to resolve the issue for us (for our tenants) on the same day, if not the next day. Previously, at his prior company, he even took care of all the necessary permitting for a water heater replacement job. Armstrong is lucky to have Cody on their team; you'd be lucky to have him work on your house. I can't recommend him and Armstrong highly enough. read more

We had a plumbing emergency on Sunday 6/11, and both of our bathrooms and hallways flooded. I immediately called Armstrong because they had served us well for a less serious issue a couple of years earlier. I received a call back from Cody within minutes who explained pricing up front. We opted for him to come out right away and he was at our doorstep within about 30 minutes. He was able to clear the mainline promptly and showed us the issue, which was excess toilet paper at the bridge. Next. he recommended remediation for the water damage and briefly explained the process through an insurance claim. He put us in touch with Mike from Armstrong Remediation who started the process right away. We were given the option of having his team come out that day (again it's Sunday), or to wait until the next morning . We opted for the next morning. He sent me an email immediately of what to expect. Early the next morning, Mike and Nick came with all the equipment to mitigate the water damage. Nick was extremely considerate of our needs, making sure the equipment was not any more intrusive than it needed to be. Nick returned the next day to check the progress and another day to do some demo work. After the remediation, we had Jorge and Cory from Armstrong here to do a thorough check and hydro jet of our system. We were involved in the process as we could view via camera our system. Jorge explained everything we were seeing. Today we finally had our visit with our insurance adjuster. As promised, Mike and Nick were here to explain the damages and our insurance adjuster was very receptive. Mike has been especially responsive through the whole process, answering all my questions via text or email within minutes. Mike has walked us through this whole process. He made a very unpleasant situation not as stressful as it could be. I'm so glad that we reached out to Armstrong Plumbing and Remediation and would not hesitate to contact them again if needed. read more

Finding a good plumber is really tough. I've been through more than my fair share, like 5 or 6 in under 2yrs. Peter with Armstrong is my guy! His estimates aren't always the lowest, sometimes they are (they aren't too far off though.) But he has good recommendations/advice, he says he doesn't know if he doesn't know (rare), he never makes me feel rushed when i ask a slew of questions, he's always on-time, he doesn't try to sell me things, and at least twice he's prevented me from buying something that's not the best solution for my home. Their customer service staff is also pretty stellar. The AI auto system the use to create appts is so good it's scary, you'd think you were talking to a real person. But there is an option to talk to a real person for more complex questions/situations. read more

I hired Armstrong to replace my garbage disposal. The disposal works fine, but they have a funky policy about equipment. The technician who installed the disposal said the work would not be guaranteed unless I purchased a disposal directly from them (they have them on "the truck"). After the installation, I found out that the disposal I bought from Armstrong cost more than I would have paid for the same product at a local hardware store. I called office and requested an itemized bill that broke down the cost of labor and the disposal. The office never provided the bill. Armstrong did a great job helping me repair an irrigation leak, so I trusted them. After my experience with the disposal and the itemized bill, I don't trust them anymore. There are other pluming companies that do good work (with a standard 30 day guarantee) AND will install equipment that customers purchase. read more

Update: And here's another update for you. Armstrong got back to me after I pestered their poor receptionists a few times. They ended up sending a tech out the day after the incident and that tech rigged up the drain such a way that this shouldn't happen again. I guess time will tell. Their Service Manager and main dispatcher/scheduler, were really helpful and very apologetic. Not thrilled with how this went down and I'm still looking at some damage to my kitchen cabinetry where I didn't slather on the silicone quite well enough, but hey. I can use my sink again and it's dry. =============== In the five months since Armstrong installed my kitchen sink drains in my new house, they have been out more than 3 times to fix a pipe that keeps coming off of another pipe. My newly installed kitchen cabinets have been drenched at least 6 times as a result. This is completely not ok. Do the job right or don't do it at all. I can't have water everywhere because my plumber installs things in a way that is failure prone. And honestly, this isn't rocket science. After the first two failures you'd think someone would consider that maybe the way things were installed needed to change, but nope. Just keep reattaching things and hoping for the best seems to be the tactic here. When I called to speak to leadership, I was told I had to wait for a callback. When I asked how long that would be, I was told that they didn't know but that it would be flagged as "urgent." It's been over 40 minutes and nothing. I've done at least 5 or 6k in business with this company in the past, but I don't know what's going on with Armstrong right now. In any case,I'm not satisfied and will avoid using them in the future. Here's hoping I can get them to make a definitive fix whenever their management deign to call me back. read more

Armstrong Plumbing - The part that keeps failing ... over and over and over. - Plumbing Near Me - Sacramento, California

Not a good value, overpriced, lack of attention to detail. Do not recommend. There are way better plumbers in Sacramento.

I had a leak from the shower drain dripping into my kitchen. Will the technician was thorough and the price was fair. I recommend highly.

Armstrong Plumbing was amazing! They came out the same day and fixed my toilet flange. It was done improperly by another plumber and they came to the rescue with no issues. They had the best price for the labor and parts! I highly recommend them for future business! Thank you Kyle for everything brotha! read more

I had some trenchless plumbing on my house water supply because there was a leak under my driveway. It was causing my water bill to be 7x what it normally was. I waited until I had a full billing month after the work had been done. It worked! My bill is back to normal and the work proved to be very well done. It only took 3 days, I didn't need to be home, and everything is working great. Workers were very professional. read more

Wow. I amazed at how knowledgeable and personable Corey was at our appointment today. Amazing customer service! He made our visit an effortless and easy going experience. read more

Had Armstrong come out to give me a quote to remove an old under mount dual basin cast iron sink and replace it with an under mount single basin stainless steel sink. The tech was awesome and was able to give me a very reasonable price on the spot. Not only that but they were able to do the install the next day. The installer and apprentice showed up and knocked out the install in just under 2 hours!!! They did an amazing job and I highly recommend them. read more

Armstrong Plumbing - Before - Plumbing Near Me - Sacramento, California

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I would give negative stars if I could. Over $700 for a small 45 minute job. Absolutely shameful to charge these types of prices. The staff are decent is the only positive positive I would say. read more