On Sunday night after dinner we found out that our kitchen sink was clogged. We turned on the garbage disposal it didn't help with the water backup. We called Zoom Drain and were told that someone could come out that evening. We asked if this was an after hours call and they said no. Kyle came and looked at the issue and gave us a quote. We approved the proposed work and Kyle took care of the problem. Kyle was professional and courteous and did a wonderful job! read more

Zoom Drain - Draining cleaning equipment - Plumbing Near Me - Sacramento, California

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I wish I went to Zoom Drain first! You should to save time and money. I know who I will call going forward. I used another business before for something else, while they were good and had 24/7 availability, they charge $95 just to come out. Zoom Drain offered to come out and look at my yard pipe (there was water build up from all this rain and it just seemed a bit clogged) without any charges. And it looks like I'm just at the cusp of their service so I'm super glad I found them. So with my pipe, with all the rain there was some water build up. It didn't seem too bad so I went with the cheapest quote (should have known better) since I figured it's just to snake the drain/pipe. As soon as that other person/business came out, it went from $93 to $250... then they told me they couldn't do it, and I had to hydro jet for about 3 times more the cost than Zoom Drain! Or to replace my pipes altogether for $8000!!!!!!! Given they had very little review I wanted a second opinion and additional quotes. I know Zoom Drain would come out free of charge so I immediately contacted them and they came out the same day! Literally just a couple of hours after I contacted them. Maurice came out and he was professional, patient, just super duper nice. He explained why there was water build up and how it's normal! Basically my drain for my yard pipes is just too high up on my front yard, and places like San Francisco even drill holes into the sidewalk to drain. But as long as I'm not flooded anywhere, there's no issue. He checked everything and even if I needed to hydro jet it was about 1/3 of the cost the other place quoted me! He didn't even offer to snake my drain since the other business tried but "failed" and told me I needed to replace my pipes... *insert side eye emoji right here* I did end up asking Maurice to run diagnostics, he tested all my drains and everything was working normally. And that's it. Saved myself a whole bunch of money. Would have saved myself a lot of time/stress too if I just went to them in the first place. Lesson learned. All I can say to Zoom Drain is: thank you thank you thank you! And a big thanks to Maurice! read more

Zoom Drain - My drain pipe looked a bit flooded. - Plumbing Near Me - Sacramento, California

Thanks for doing a great job Maurice. Fast, professional, and no BS. Would definitely recommend.

Had some plumbing issues yesterday and received a referral (recommendation) to "Zoom Drain". Very pleased with the process, outcome, and price. Both the toilet in question and a bathroom sink are now as good as new. Kyle, a Field Supervisor arrived on time, accessed the situation, and provided us with a very reasonable quote. He was an excellent communicator and worked quickly, keeping us informed as he progressed. Based on this experience, I highly recommend this Company. read more

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Zoom Drain!!! My 3 year old unfortunately flushed his hot-wheel and a pair of sunglasses down the toilet in the same week!!! The toilet got clogged but we tried all the DIY tactics to unclog a toilet! From the plunger, to pour down hot water, and using dawn soap.... And nothing worked so we contacted different plumbing services but decided to go with zoom drain! Zoom drain is great because it is 7 days a week and they respond very quickly!!! Aden responded so fast in regard to the schedule and the technician! At first, Aden scheduled a technician to come the next day! Also, Aden scheduled me for the same day in case a technician gets the availability to do so! Later that day, Maurice called me saying he is available and he came in the next 30 minutes! He came and he explained the steps he will perform, he also explained other options he could perform if he doesn't solve the issue! He also wore booties over his shoes which was cool! The service he performed was using a huge 6 ft snake tool to remove the items as well as push whatever was slowing down the pressure of the water! Maurice successfully hooked the sunglasses, as well as clearing the whatever was blocking the water pressure! Overall, the service costed me $216 which sucks but knowing the problem was fixed was a relief! Maurice was a cool dude, very nice, professional and No BS, glad he came and fixed the issue! Also, props to Aden for getting Maurice out to my house the same day! read more

I hired Zoom Drain to replace my garbage disposal. The plumber was punctual, professional, and completed the job without issues. They were also upfront about the price before starting. However, I was charged $650 for what turned out to be a straightforward, routine replacement--no complications, no extra parts, no unusual labor. After doing some research, I learned that the typical cost for this type of job in my area is around $250-300, meaning I paid more than twice the going rate. While the work itself was fine, the pricing felt excessive and hard to justify. If you're considering this company, I strongly recommend getting multiple quotes first. The service was professional, but the price was, in my opinion, price gouging for such a simple job. read more

Zach came out to us and was quickly able to fix our leak under our kitchen sink! Friendly and professional. Thank you so much for the help!!

This place is a rip off. They told me I needed all this work. I called another plumber got a second look I even called the third plumber got a second look they said these people are rip off or trying to steal money from me. They're trying to create a problem that's not there. Stay away from a company like this. read more

In order to clear my clogged kitchen drain, I asked for an appointment. On Saturday, the technician arrived promptly and without charging an additional price. He described what he had to accomplish. After finishing the operation, he double-checked that the pipe was clean using his camera. He even performed a pressure test and tightened my loose valve. Very impressed with how thorough they were. read more

We ultimately did not use them, but they were very helpful and quick responding! They are very professional and recommended another great company when they were not available who could come out immediately. Thank you!!! read more

I recently had plumbing issues and sent a request through yelp to help find us the right person to do the job. We decided on choosing Zoom drain because they were able to take us asap (like within the few hours asap). Our time frame was 11-3, and our tech arrived at 2p. William came in and introduced himself. Gave us a the run down of what is happening and what services he will provide. Very upfront from the get go. After approving the cost, he went straight to work. Luckily for all of us, it was a fast fix. He was in and out in no time. William was very nice and informative of the whole matter. Thank you so much for all your help William and Zoom drain! We definitely recommend your company. read more

Kyle helped us out with fixing kitchen sink leak. He was friendly, knowledgeable and explained the cause of the leak and what needed to be fixed. It was a smooth process to hire Zoom Drain and would definitely recommend them to others for their plumbing needs. read more

Day after Christmas....calling around, none of the Drain Cleaning places were even answering the phone. Drain plugged with roots.....in bad shape. Considered renting a powered root-cutting snake (more later) but made one more call. Zoom person picked up himself as Lucas and asked how he could help me. I gave him the details and he said that I'd be getting text messages on updates. I received a text immediately noting the start of the process. A few minutes later, I received a text from the technician that he was 55 minutes away and included a phone number if I had any changes. Maurice arrived in a clean and very well equipped truck (after seeing all the items that he either pulled out or used from the truck mount, it was like having Batman clean the pipes). He noted that I may have had success cleaning the sewer on my own, but that I could have broken that snake off on a root and had a host of new problems on a day that I needed none. Yay me for not trying this myself. Maurice identified two clogs - one on the house side of the cleanout and one on the street side. He offered me two options - to simply clear the drain or to cut the roots as well. I opted for the latter (more on THIS later). Maurice processed this pipe like a doctor - cleaned everything going in and out, checking and double checking, confirming correct work with the Camera (sharing some of the results with me). Honestly, my first thought was "why is a smart guy like this out here cleaning sewers?" followed by "thank GOD that a smart guy like this is out here cleaning sewers!". He cleared the pipes, the roots, ensured that the upline feeder pipes to the sinks, toilets, shower and washing machine did not get plugged as collateral consequence of the original plug......a good thing, as the shower needed to get re-cleared post repair. A professional, systematic, friendly job. High regards and ratings for the system and the people just on that. I was even happier with what did NOT happen. There was no up-sell for additional services (outside of the very reasonable choice he offered as to whether I wanted the pipes just de-blocked or if I wanted the roots cut as well, two different tools, times and prices). I was not offered a quote for a new sewer lateral (one company two years ago wanted me to get the $17,000 lateral replacement option. In and out....and on to the next job. Anyone that thinks that they are overpriced has no idea what they are talking about. Travel time for my job was 55 minutes in and I assume the same time back. They were on site within an hour (try that with most plumbers....you're lucky to get same day). His truck was well equipped including a large (separate fuel motor) water pressurizer with remote speed control, TV and camera, cutters, etc. Worth double what I paid. Zoom....thank you thank you thank you. read more

We had a backed up main drain line for the house. A young man with the name, Maurice came out to service it. His customer service and knowledge was impeccable. Employees like Maurice are one of a kind. Thank you Maurice for taking care of us, all the info you gave us, and your hard work. Congrats to zoom on landing Maurice. read more

Messages quickly. Has never called me back. I would find a company that actually wants to do business.

$230 for a clogged bath tub drain. Fast, courteous, and efficient. I called at 9 and they were out here in less than 2 hours and fixed the issue in 30 minutes William got the job done and the clog was clear. Didn't stay any longer than necessary and did not waste time. Thanks Zoom! read more

I just have to say thank you Zoom Drain! The Gentleman I spoke with on the phone was so nice. I Was so embarrassed to say I dropped a lid in my toilet and it was stuck‍ lol He said someone would be out today And Wow they were quick... Tyler saved the day and was awesome, was able to get the lid. (Thank you) And he put up with my crazy pup... Great Customer service... I definitely have their number in my phone now... Thank you so much for the fast efficient Service. I would give them 10 stars if I could... read more

Zoom Drain answered my SOS call for my 1920s home renovation quickly and timely. 2 days after I called they sent out a technician, Tyler. I had 2 quotes from different companies earlier in the day/week. Unlike the other companies Tyler gave me multiple quotes depending on the work I wanted done all of which came in under the other quotes. He started work the next day in my tightly accessible crawl space. A shower drain tie in to cast iron was needed (as I failed multiple times to get a coupling not to leak) and the drain from the kitchen sink which was cast iron had fallen and broken in multiple areas. He was able to get it fixed in 2 visits and assessed for any further needs while he was down there. I fully recommend them and will use them in my future renovation adventures! read more

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Since I know Zero about toilets, except how to clean and flush, Kyle took the extra time to explain the problem and more about toilets. Kyle also spent extra time finding me a good deal on a new toilet. Although I am always shocked as to how much everything costs - plumbing, car repair, gas and groceries - I strongly recommend Zoom Drain for plumbing repairs. read more

Our in-sink food disposal broke down after 18 yrs of use and started leaking; disgusting! As a family with kids there was zero chance we could get through the weekend without repairing it and I did not have 4-5 hours to get it done (watching youtube videos, visit to home depot, and doing the work). So, I turned to Yelp, put in a quote request and waited. I didn't have to wait long--I received an instant reply from Zoom--for quotes to roll in. I considered two: Elk Grove Plumbing & Drain and Zoom Drain & Sewer Service. Ultimately I went with Zoom because they were able to get to my home first--within 2.5 hours of first contact!--and they offered a free quote (EG would charge $40 to come out to evaluate, but applies that amount to any repair costs). The plumber that came out was AWESOME; quick, efficient, and answered all my questions with professional tips and information. Afterwards, I received a confirmation email with invoice, payment receipt, warranty information, and pre- and post-work pictures of the food disposal and drain. Oh, and the trucks they arrive in appear to have everything they need to get a job done so you don't have to have something come to evaluate and then return to get the job done. The entire experience from first contact to completion took about 3 hours and I paid what I consider a fair price for parts and labor. I will definitely be using Zoom Drain & Sewer for future jobs! read more

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Took me auntie to post this review, but I wanted to say my wife and I had excellent service from Zoom Drain. Fast, professional, and quick to respond. Awesome! read more

I wrote to Zoom Drain about a stoppage in one of our pipes. I was requesting basic pricing information, but the operator refused to share with me any pricing details over the phone -- they said it differs based on vendor. I thought that was fine and agreed to have the vendor come out to do an assessment. Before the vendor came, I also asked them for the basic price for a drain snaking, but they said they needed to examine the issue first themselves before providing an assessment. After the assessment, they let me know the baseline price was $274 to have my drain snaked. I think the vendor could have let me know over the phone that the cheapest service was in the neighborhood of $274. That would have given me enough information to save the time of having them visit and examine my issue. Otherwise, the two plumbers who came out were friendly and helpful. This is not a review of their service, but of the company policy of withholding pricing information from prospective clients. read more

What a sh*t show from that storm last night! I had ZERO issues with the storm a week ago (during New Years) but last night turned my home into a circus. From a PGE outage for over 8 hours, water pouring into multiple places that have never leaked before and my deck drain deciding to clog during the night which made life pretty crazy and I've had no sleep. A friend called Zoom Drain for me around 4am to get me on the schedule for that day and Maurice and Tyler showed up quickly this morning. They looked at the mess and how what I was doing was not working to get the drain clear and they realized a hardened pile of debris/pine needles had gotten lodged in the turning point so Tyler reached in and took it out. It was literally THAT easy and quick! They also gave me advice on how to to quickly clear out my pool (tree limbs fell into it with the heavy wind) I will definitely call this company before my usual plumber again; just the fact they came out so quickly when there are so many people dealing with clogged drains, leaks etc, is really good customer service. read more

Came out same day, guy was professional, price was stated up front. Company is intense about review hunting. They texted and called within 24 hours asking me to review. -1 star read more

These plumbers are amazing! They are very friendly and quickly explained what might be the issue and the options. Good pricing too and fast service. I definitely recommend if you need a plumber! read more

We are so happy that we were able to find such a reputable and professional business such as Zoom Drain to come descale our pipes! Our technician Kyle Thorp was amazing, he went above and beyond to make sure that we knew exactly what was happening and kept us up to date throughout the process. Thank you so much Kyle for everything. We highly recommend them, especially after dealing with a subpar company first - we were happy to find Zoom Drain. Five stars all around! Very responsive and high value. Ashley & Evan read more

Kyle was quick, super informative, and very helpful for our job. We were blown away by the quality of service. Would highly recommend!

Needed landscape drains from gutter downspouts to street cleared. This company provides Hydrojetting. Price was below other estimates. Maurice provided estimate then went to work ensuring the drains were clear. He was a nice gentleman and worked hard. Good communication skills and knowledge! read more

I called Zoom Drain about an emergency toilet drain issue and Senior Technician Maurice Coombs came on-site within 90 minutes. He completed the repair promptly and I asked him to also clean the sink and bathtub drains which he also promptly accomplished. He left the bathroom spotless. Mr. Coombs is very professional and friendly. I would be pleased to have Mr. Coombs and Zoom Drain complete any services in the future! read more

Zoom Drained super tech Maurice came out at 4pm on a Saturday night to cable a clog in my laundry sink. Well after performing some tests when the clog was cleared, he discovered a huge hole in my underground old pipes. With dark approaching he got under my house and replaced the broken section and then flushed everything to ensure good drainage. He didn't try to instantly sell me on all new pipes but explained the longevity of my situation and how they could help if needed. Maurice was knowledgeable, professional and kind. I wouldn't hesitate to use them again. read more

Very knowledgeable and punctual. I spoke with one of the representatives and they were quick to send someone out right away. Solved our issue in our drain system. Good pricing and great service. Would definitely recommend this company! read more

Yesterday our only toilet stopped working and backed sewage up into the tub. We were panicked and called Rooter Hero, who charged us $500 to LOOK at the problem and proceeded to quote us thousands of dollars for a full repipe - total scare tactic. After looking at reviews for Zoom Drain, we called and spoke to a lovely receptionist who said she'd get someone out first thing in the morning. It was so helpful that their lines are open 24/7 so we could get things set up quickly. My only complaint is that I asked for my fiancé to be called as a backup if I didn't pick up, which didn't happen, but luckily I saw the call not long after I missed the voicemail and they got someone out really fast after that. Ted came out around 8:30am, gave us flat pricing, thoroughly explained our issue, and fixed the problem for us quickly and for $650 - waaaaayyy under the scammy Rooter Hero. He was professional, courteous, and knowledgeable. I feel confident that our problem is fixed properly, with fair pricing, and I'll definitely be using them for our needs in the future. THANK YOU, Ted & the Zoom Drain team! read more

Zoom Drain was the first to respond to our clogged drain request on Yelp and the only business to actually follow up the next day to schedule the technician appointment. They sent a text message (my preferred form of communication) and offered multiple 4 hour time slots as late 8pm on a Sunday. The technician arrived on time and I received a courtesy text message 30 min prior to his arrival. Our technician Kyle was an absolute pleasure to work with and we couldn't have been more pleased with his expertise and quality of service. He performed multiple tests to ensure he had the right diagnosis and walked us through all the options. Kyle was even kind enough to show us a few plumping basics around our new house and found our missing water shut off buried under some landscaping. Once the job was finished, we promptly received the completed invoice for our records. I will definitely be using Zoom Drain for all our plumbing needs going forward! read more

Excellent service provided. Kyle was very professional. He was able to resolve our toilet/sewer/drain issues. He was able to remove the disgusting roots that built up for years. Thank you very much Kyle! You did a great job! Great thanks also to the receptionist who answered our calls. The price is very affordable. Would call Zoom Drain again in case of any toilet/drain problem. Highly recommended company. Chris S. Elk Grove CA read more

Zoom Drain technician, Kyle Thorp did the job very fast. He willing to work with the price. I'll definitely will come back to this company. Thank you so much. read more

Tyler came out tonight and helped us out. He was very friendly and explained everything he was doing. I called this morning and was happy they were able to get someone out today. Thanks Tyler for the great service. read more

As stated the tech (Aiden) was very good and knowledgeable. The work was completed. The secrecy of prices was the main problem. When you're a senior and have limited income pricing is very importantI. The gentleman on the phone was very vague and wouldn't quote me any pricing for auguring if needed. They do say once he's there you don't have to use them but really we're desperate when we call and if they're the first to respond sending them away is ridiculous. I did appreciate the same day response that was great. read more

The people who answer the phone do not work for the conpany and have no idea what they are doing. It was clearly a call center. She forgot i called a plumber. read more

I can't recommend this company enough! I called about my clogged sink in the afternoon, and less than 2 hours later it was fixed. Kyle and Maurice were super friendly and didn't mind answering all my questions. My home is almost 100 years old and so are my pipes. I have lived with my slow draining sink forever, thinking that it was going to be really expensive to have it taken care of, as most things are in an old home. This time I was wrong and it was very reasonable and quite painless. I highly recommend this company and will definitely call them for any future plumbing needs! read more

Our kitchen sink was backing up. Zoom Drain responded quickly and got someone out to us in less than an hour. Kyle showed up and was very professional. He talked me into doing the hydro jet cleaning, and I am glad he did. He unclogged the drain and then spent over 2 hours cleaning the drain pipe. He used a camera to show me the buildup of grease all along the drain. It is no wonder we kept having issues. Kyle was extremely thorough, friendly, and cleaned up everything when he was done. He even cleaned the mess in the sink that was cause by the backup. I will definitely call them again if needed. read more