We purchased a condo this April and needed help getting it going on Airbnb. I had no previous…read moreexperience with short-term rentals or with any kind of property management in Hawaii. Maui On-Island Agent provided excellent advice and responsive service to help me get going quickly, including recommendations for an excellent cleaner and for other needed professionals. With their help, we were able to achieve Superhost status on Airbnb in just 2 months!

Maui On Island Agent has managed our condo for 1+ years now. David, Carl, Jen and all the team are…read moretrue professionals and great to work with. They respond quickly and efficiently to any issues that come up. Recently they advised and assisted us with some marketing ideas which we really appreciated. Highly recommend them!

These guys specialize in high end long term rentals on Maui. Not a big corporation so you get…read moremanagers who care and look after your property while keeping great tenant relations.

From the owner: Long Term Rental Property Management in Maui, Hawaii. read more

Just returned home from 9 days in this wonderful condo. very spacious, clean and well stocked!…read more Beds are comfortable and love the ceiling fans in every room. However nothing compares to the amazing view from the deck. Loved the sunsets!! Also location is wonderful! Also Maui Roost provided everything we needed to make access to the condo and information we needed to make our trip perfect! Highly recommend this condo and will definitely book again!

Excellent experience with Maui Roost and the Kihei condo we rented for a week. The email…read morecommunication was informative & very helpful with planning our visit. I'd book again with this agency without hesitation. The pictures and descriptions of the unit were accurate. There were no surprises with the unit. Everything was clean and organized down to the pictures of the items in the cabinets.

I operate a ventilation maintenance company here on Maui and at one time I did substantial business…read morewith Andrea and APM. I found out she's been telling people I ran a "bait and switch" scam on one of her clients. We were hired by APM to perform maintenance at a large condominium complex in south Maui. When we started, we discovered a massive lint build in their systems. I was told by one of their maintenance workers that it had never been cleaned professionally in the 19 years he had worked on the property! When I asked to increase my original bid accordingly, they refused and threatened me with legal action if I pulled my crew off the job. Prior to starting the job, the AOAO had decided to offset the initial expense of my work by pre-invoicing the owners. They couldn't go back without losing face. Andrea, we always did top-notch service for your clients. When you decided to cut my line, you not only hurt me and my business, but you also took a valued vendor option away from the owners. I hope you read this because if I hear anyone else mention bait and switch, I will sue you for defamation. Awe!

All of our interactions with APM have been met with kind and caring responses or suggestions. Their…read moreresponse time is usually pretty quick. We are grateful for all the staff at APM. Mahalo

Lisa Setiawati is outstanding! She has been our property manager since 2019. She not only has…read morehelped us through many issues with our rental property, she is also helping us as a realtor in our home search. She is amazing and multitalented. If you have a property that needs management, you will definitely applaud the moment that you ask Lisa to work with you.

I worked with Lisa to buy my first home. She was very quick to respond to me and very quick to book…read moreshowings of places I was interested in. I had an idea of what I was looking for and Lisa made it happen. She listened well to the criteria I had and only booked showings with places that checked the boxes. She is well connected to the area and was able to get the home-buying inspections booked in a very timely manner. She was patient with me as I made my decisions and I couldn't be happier with the home I got. While I am away from the property she manages it and does an excellent job. I highly recommend for home buying and property management needs. Very fair and competitive with rates.

No e mail address to contact them is available, that I have been able to find. Any questions I've…read morehad in person, the answers have been "we can't help you" They are the Management company for our building and I cant get them to bother at all. We pay a very high maintenance fee and the place is an embarrassing dump. Only the board of directors view and needs are better than the rest of the property. The rest is a trashed out mess everyday. I also agree with what everyone else has typed. Never held accountable for all the answers I've tried to get, Need to get tax information from them, asked so many time, I've given up. Unable to get or see proof of anything. It really seams like everything is: take my word for it. It's fine. Hawaiiana and Aloha Management companies Merged and it's still no better. can't leave a comment unless I give them one star. I guess you get that because you might show up for work?

One of the most incompetent companies on the island. Clueless is not the word, pure inconsistency…read moreand incompetence. The lack of accountability, leadership, skill, integrity is what this company prevails to show. As a board member I am beyond disappointed with the company providing the community the basics. As a community, we get subpar service.

What a disturbing start to a holiday. we checked into Unit 412 at Kihei Surfside which was…read morerepresented as a NEW, beautiful condo. 180 degree beautiful view of the ocean. Fabulous building adjacent to another complex with a high end new restaurant. All the amenities. Such lies and misrepresentations. We found nothing of the sort. And what view there was had filth caked on the windows. The unit was small. The bedroom had a slit of windows up near the ceiling facing the common hallway so as you are in the bedroom you hear everyone walking by. And the list goes on. We stayed 30 minutes and then booked our vacation at a beautiful hotel in Wailea getting the last room available. Complained to CB Vacation Rentals and was blown off multiple times. Jeremiah, Manager, was a joke! So we have now filed formal complaints with multiple jurisdictions and have demanded a full refund from VRBO and CB Rentals. Consumer misrepresentation is a crime and we will not sit back and be victimized by either party. If you see CB Vacation Rentals as a host - RUN away as fast as your feet will carry you. We are seasoned global travelers and have never experienced anything remotely like this. And we travel 1/2 the year to remote places where even in remote Patagonia, India, Mongolia, the Mekong...have never experienced such lies.

We booked through VRBO which led us to CB Island vacations. Prior to our arrival, we received a…read morephone call regarding a repair being made in the condo at Palms of Wailea. I appreciated the heads up. The issue was resolved to completion. We were offered another location and was able to view the property. We decided to stay since our entire family was at The Palms. CB Island vacations followed up many times via email and phone calls. I was very happy with the notifications and their attention to make sure we were satisfied. I did see the other 1-star reviews, however, they are older dates. Maybe management has changed. I was very pleased. We are reserving vacation condo with CB Island vacations again next year.

Highly recommend Pali Kai for your rental needs! From beginning to the end the office personnel…read moreand management were very helpful and professional when it came to assisting with all and any issues pertaining to the property we rented before during and after our rental agreement expired. David owner of the company is a sweet heart.

put in an application and have repeatedly asked for a decision on the rental property we are…read moreinterested in. feel like we are being gaslighted.

Casey Lentz was an excellent property manager that strikes a great balance of protecting owner…read moreinterest, while supporting the client. He is very professional and responsive to any inquiry or need. During our tenure, we had multiple issues with either a major appliance breaking down, or other issues, and Casey acted with urgency and integrity to support the tenant, but also to protect owner interest long term for their unit. Overall Casey is a pleasure to work with and I highly recommend him to any owner looking for an excellent property manager.

Casey was extremely helpful in understanding the housing and rental market on island. He was very…read moredetailed in his feedback, eager to help and effective in his communication. High recommend reaching out to Casey.

Over the past three years, our family has had the pleasure of working with Marnel Lozano at…read moreDestination Maui Realty. Her blend of exceptional real estate wisdom and personal warmth has found us a property and a place we truly call home. As both our agent and property manager, Marnel has been unwaveringly dedicated, guiding us with deep knowledge and promptness through every step. Marnel's exceptional professionalism and genuine care for her client's best interests have solidified a relationship built on trust and confidence. She's more than an agent; she's a cherished advisor to our family. Thank you so much, Marnel, for being a trusted part of our family's real estate story. We are glad to refer all of our friends and family members to you.