It seems impossible that it has been over 2 months since we left Maui. Our time really ingrained…read morethe Aloha spirit into us. Maui Westside offers exceptional service! We could not have been more happy with the attention to detail. They have units that fit into most vacation budgets. We selected a small unit with ocean view, Konea 924 at the Honua Kai. Very well appointed and comfortable. The new granite counter and sink reminded me of my daughter's new remodel in California! The furniture and appliances are all top quality and the furniture and beds very comfortable. Everything seemed quite new. I was amazed at the speed of the internet. Yes, I was on vacation but still needed to do some online work. I think it is 300mb speed. With that you can take advantage of the 4K TV to enjoy some movies but that is not the reason we went to Maui. Neither my wife or I were distracted by the construction taking place nearby. Overall the amenities of this condo at Honua Kai are outstanding. We would love to book vacation time again very soon.

Excellent service. Nice welcome basket of goodies. Great communication throughout process of…read morerenting a condo in Kaanapali. Highly recommend

Our experience with Breanna and Emerald Club Realty has been a dream! (just like the house). There…read moreare some pretty sketchy rental property owners and management companies on Maui but not here!!!! We were able to view the home, apply, be approved and lease signed in under a week!!!! We were in a pinch with the holidays right around the corner and Breanna was so responsive and pleasant to work with. She made everything so simple and made sure we were informed every step of the way. We will definitely be sure to use Emerald Club Realty in the future and recommend them to anyone we know! But hopefully we don't have to move for a while lol

I had a great home in Maui and must have been temporarily insane because I sold it! I wish more…read morethan anything else that I could go backwards in time and instead of leaving,staying! Jo Ann is the best in the business and I know her daughter Brandy followed in her footsteps.If you're looking for a home in Maui these two must be part of the plan! Emerald Club,because you deserve the very best.

Jessica and Diane have been absolute stars in the process of selling my property. Due to…read moreunfortunate timing, I had to sell a property at one of the worst markets in the last 40 years but Jessica and Diane were incredibly competent, responsive, fantastic, and truly went above and beyond. They anticipated questions, sent extremely thorough information and research, looked into out-of-the-box solutions, and they also fielded issues before they even got to me, so that when I was presented with them they already had solutions lined up. We got a deal we were all happy with in the end and closing went incredibly smooth. They also had great advice for navigating the market, and despite the fact that we could not put the property up for sale for a year due to estate/legal issues, they were still giving it their all and sending me information and helping me set up the property to prepare it to sell throughout this time. I would hire them for absolutely anything, but of course their specialties are in the real estate market! Jessica is an undeniable pro and I can't believe the amount of hours she put in for the sale process of this property. She knew all the right referrals and streamlined every possible process to an incredible degree. This was a very stressful time in my life, but I know for a fact that it would have been 10x worse without them removing every obstacle and roadblock for me! I kept telling my friends and family how much I appreciated Jessica and all she was doing for me. If you are looking for a realtor to buy or sell your home I can't imagine a better pick. You know those teachers in school that wouldn't give anyone an A+ because no one is perfect? Even those guys would give it to Jessica.

Jessica was simply amazing from start to finish in helping me find the perfect condo in South…read moreKihei, and I can't recommend her highly enough! As a first-time homebuyer and being new to the process, I had so many questions, and Jessica made the entire experience seamless, stress free and truly enjoyable. She took time to truly understand what I was looking for and the patience and dedication she showed in the process was unmatched. Although patient with me, Jessica's sense of urgency was on another level with communication, getting questions answered and documentation complete. Communication and access to information was extremely important to me and whether it was via text, email, phone or the Compass App (which I was blown away with), she had rapid response time whether it was early morning, late night, weekday or weekend which was so appreciated and allowed me to move quickly. Jessica knows the Maui Market inside and out and on top of that, she has great knowledge of each Condo Community and even veered me towards specific locations, buildings and units within the communities due to highway noise, wind directions, sun location etc. which was not initially on my radar. She also went above and beyond with referrals that were tailor made to my specific needs. The network she has with anything remotely related to real estate on Maui was a huge asset and made the whole process stress free from start to finish. Whether it was a lender, title company, inspector, plumber, electrician, locksmith or AC company, her experience and relationships saved me so much time and stress. Thanks to Jessica's expertise and support, I ended up with the perfect condo that well exceeded what I imagined was obtainable within my price range. If you're looking for the perfect place to call home and a smooth, enjoyable buying process, look no further. Mahalo Jessica!!

Tricia is thorough and professional. If you're looking for a management company for your house or…read morecondo, she will do a great job. Bad tenants don't like her because she doesn't let them get away with crap that no landlord wants to have happening on their property. Tricia has a great work ethic and will keep your property 'clean', and the bad reviews are tenants that couldn't intimidate her into not evicting them. These tenants were placed by anther management company or by landlords that didn't know how to vet their tenants, and Tricia had to come in and fix it. Hire her as your property manager to make sure you have great tenants the first time around.

Working with Tricia has been the best experience. She was always very kind and responsive to our…read moreneeds and did her best to accommodate us. Highly recommend if looking for a realtor or leasing agent

Sid is a 5 star agent all the way! I worked with him on a time sensitive, and complicated sale in…read moreLahaina. Hawaii real estate transactions can be time consuming and very frustrating, given the laid back lifestyle and inconsistent communication habits shown by many of the local "professionals." But Sid is different! He worked tirelessly and at all hours to find a buyer and get the deal done. Sid kept me informed at all times and always communicated the steps he was taking and the things he needed from me. Even after closing we had a couple hiccups with the buyers' agent and Sid stayed with me the whole way through that process to make sure everything was resolved. You can't go wrong with Sid!

Sid is the best real estate agent I've met in Maui and I've met quite a few!We've done several…read moretransactions together with incredible results. He is knowledgeable, honest, passionate, and works at lightning speed! If you know Maui, you know that this is a very slow paced environment. But coming from LA where everything moves fast, I needed an agent that works as efficiently and effectively as I've always been accustomed to. Sid is definitely a one of a kind agent in this island. I highly recommend this good man.

At first staff were kind and professional. Had a problem with toilet. Stephanie aranged to send…read moreplumber next day. (We had two more bathrooms) Plumber had to come back next day. Kinda hassle while on vacation. MAUI ASTON where we stayed had major problems. No water for day, Pool closed unexpectedly for 3 days. Condo was very dirty. After complaining to Maui Condo and car, Jeff Davis customer service sent me to manager of Aston. I was told "so what" JEFF told me to write a review on trip advisor. I did. Then the back lash came. Threatening to have me evicted for something they said I was herassing others. All this on my vacation. When I came home and called for a compinsation, I was told by Stephanie Hanson. "I was just reliving a bad vacation" Once they have your payment and Credit card they just don't care. Bad Bad Customer Service. Christine

Recently, I used AirBnb to book a condo in Maui through Maui Condo and Car. The booking was in Unit…read moreC-505 at the Kihei Akahi condo complex. From start to finish this was an amazing stay. The condo complex was well maintained, quiet, and very considerate of their guests and residents. The condo itself was spectacular. It was a lovely unit with a killer sunset view from the Lanai, ample space, and had everything in it that you could ask for to enjoy your stay (from utilities to beach gear.) In general, the location of the condo was right where you need to be for relaxation and if you need to get out, the drives weren't too shabby. After a long day driving the Road to Hana or hiking up to the summit at Haleakala, the condo was a great place to return to and call "home." From the time to booking to asking questions during my stay, I communicated via the AirBnb app with Jeff from MC&C and found him to be really easy to work with and reasonable regarding trip planning. I loved my experience and am looking forward to booking with them again if I make it back out to Maui.

If we could give them a "0" rating, we would! This is the worst property management company we…read morehave ever used. We hired them to manage our house on Maui because my husband and I were moving back home to the San Francisco Bay Area. The property manager assigned to us was Annalies Niemann. She was absolutely horrible. Here are the things that we were unhappy about: 1. The company charged us a $200 administrative fee upfront for placing ads and marketing our property to potential tenants. Annalies didn't do anything. For 6 weeks after we signed up with them, there were no appointments to show the house, and we had to pack up and move on the 8th week. 2. We gave Annalies a copy of the property specs and she used that for our ad on Craigslist... didn't even revise it or advise us on whether we should edit it or not. When we asked her why there were no appointments to show the house, she said our specs/ad was too long. She should have advised us on that before placing the ad. 3. Annalies had absolutely no knowledge of the current rental market in our area. She completely low-balled us on the rent. My husband and I thought the rent figure she recommended was too low, so we did some research on comparable rents and even asked Annalies to come check out our house. She then told us that we had a nice house and that we should ask for slightly more than what she recommended. 4. When she did schedule this one appointment, she came to our house unprepared and didn't even have the phone number of the potential tenants on her. This potential tenant flew to Maui from Oahu and all Annalies had was this guy's work number. Obviously, she couldn't get a hold of him and he never showed up! 5. For the other appointments that Annalies was able to schedule, she told us that she was busy moving houses as well, so my husband and I should show the house ourselves. 6. Right before we moved, Annalies just gave us a checklist without doing a walk through with us. She told us that she didn't need to be present for the walk through since we know our house better than anyone else. She suggested that we just left the checklist on the kitchen counter. 7. My husband and I ended up showing our house to the current tenants, but we advised them to contact Annalies for the application, deposits...etc. When Annalies presented the rental agreement to the tenants to sign, it was full of mistakes. Annalies didn't even give us a copy of the agreement, we had to get it from the tenants. How ridiculous is that? The rental agreement had another property name and address on it. It wasn't even our property address. Our tenants had to comb through every single line of the agreement to make sure everything was accurate. 8. We told Annalies that the house needed to be deep-cleaned before the tenants moved in. She said no problem as she had a list of cleaners/handy man that Prudential uses. She told us that for the size of our house (3-bedroom and 2-1/2 bath), it should take about 8 hours to have it all cleaned and shampooed. She also reassured us that she would give us a quote from the cleaners. Two weeks after we moved, we still didn't hear from Annalies and finally the day before the tenant moved in, we got in touch with her. She complained that the tenant was "pressuring" her to get the house cleaned, so she had the cleaners come 2 weeks too early and by then, the house was dusty again and there were gecko droppings. I saw the email correspondences between Annalies and the tenants because they couldn't get a hold of Annalies either, so they forwarded their email to Annalies to me and there was nowhere in the email that the tenant "pressured" her to have the house cleaned. They just asked Annalies when the house would be cleaned. When we got the bill for the cleaning, the cleaners charged us for 25-1/2 hours instead of the 8 hours that Annalies mentioned. It was close to $800 and that didn't even include the $360 of carpet cleaning. The receipt was handwritten and it didn't have the cleaners' address or phone number on there. It didn't even look like a legitimate business. And when the tenants moved in and did a walk through with Annalies, they said the house wasn't deep cleaned at all. We totally got ripped off. - - - - - - - - - - - - - - - - All in all, we were VERY disappointed with their services, or lack thereof. We had to pay a penalty fee (35% of one month's rent) to terminate our contract with them. We would NEVER use them again and we hope no one has to go through the same ordeal that we did! It was absolutely a nightmare!

The best full service real estate company on Maui that does commercial sales and leasing,…read moreresidential sales, commercial and residential property management, and specializes in consulting on full scale commercial alternative NRG and PV intigration. These guys are good!

This review is late in coming, but I have nothing but praise for the way Gail and her associates…read morehave been handling my rental since spring 2015. Gail was responsive, getting right back to me, and when she couldn't do something, she found someone who could. She put in many hours fixing up the place I had just bought to get it rentable; these were unpaid hours; the only way she saw any money from her hard work was in the management company fee. She knows the island and its resources; she has access to handyman-types and to people who sell appliances. Mine is an odd-shaped, small condo at the top of a flight of steep narrow stairs, and Gail organized and executed the almost-impossible tasks of getting a unique-sized stove and other appliances up the stairs and into the condo. Gail worked with me to find a suitable renter, and while I'll admit that the company's unwillingness to use Craigslist is a little inconvenient, their reasons--which they explained to me patiently--are sound. Probably NOT a good company if you're a renter trying to scam or abuse the place or the people, but if you have integrity and are responsible, you should be good!

For a rental listing they had, I followed through with all of their requirements, submitting all…read morethe requested credit reports, applications, and references. I have never been refused a rental before. I received no response from them, however later I called and spoke to the manager who said, "I do not understand why you would want to live there." And that was that. It did not matter that I wanted to live there. The women who assisted me with the application were very nice, but the manager was inappropriate and abrupt!