For a rental listing they had, I followed through with all of their requirements, submitting all…read morethe requested credit reports, applications, and references. I have never been refused a rental before. I received no response from them, however later I called and spoke to the manager who said, "I do not understand why you would want to live there." And that was that. It did not matter that I wanted to live there. The women who assisted me with the application were very nice, but the manager was inappropriate and abrupt!

AVOID AT ALL COSTS. I wish to warn everyone looking to rent an apartment on Maui not to use Pali…read moreKai Realty. They try to charge you three times the security deposit to see how much they can get out of you financially, which is ILLEGAL, and believe me they know it too. When I refused to pay it, they gladly accepted one month deposit. Once you rent from them, you will experience intrusive behavior with them needing to inspect your rental every month or so including Christmas Day. When you move out, you will not see your deposit again. They are notorious for withholding money. Toward the end of my lease they suddenly wanted to increase my rent by $500 which is illegal also. When I refused to pay it, they raised it by $250 instead. The rental I had was roach infested when I moved in, the three dressers had broken handles and missing drawers, the couch was broken, the cutlery wasn't clean, the faucet in the guest bathroom room didn't work and they refused to fix it until it almost overflowed one time when a friend of mine got it to finally work and couldn't turn it off. The staff of Pali Kai also spy on you each time you come and go from your unit with the on-site security camera. They don't like you having guests or friends over to visit and they email you to tell you how often your friend visited you. They would not let me begin my rent on the first of the month and told me I had to start my rental agreement immediately and pay a pro-rated amount in which there were 8 days remaining before the first of the next month. These people are desperate and use every manipulative tactic out there. True con-artists at best. Beware of Bob Jilek and Josh Guthrie in particular. They are the rudest people I have ever dealt with as far as landlords. Renting from them can turn you off living on Maui for good.

I stayed at Maui Vista, Building 1, unit 1205, and this was the worst experience I've ever had with…read morea rental property. Everything looked fine when I checked in, but after my first night I woke up with my entire back covered in painful, swollen bites. I had never experienced bed bugs before, so at first I didn't understand what was happening. The second night, I slept in the living room with different pillows, hoping it was just an allergy. Instead, I woke up in the middle of the night from intense burning and pain. The bites spread to my arms, legs, face, stomach, hands -- everywhere. The swelling and irritation were severe and extremely painful. I could not sleep at all. I messaged the owners immediately in the middle of the night telling them I couldn't stay there anymore. They only replied the next morning asking for "proof." I sent photos showing my skin covered in huge swollen red bites, but they answered very slowly and didn't offer any help. They told me they had no other unit to move me to and offered only a refund for the remaining days. Considering the state I was in, this was unacceptable. They didn't truly take me seriously until Pest Control arrived. When the Pest Control workers saw my skin, they were visibly shocked, and they confirmed bed bugs in the bed. Only after their confirmation did the owners agree to issue a full refund. Despite how severe my situation was, there was no apology, no sympathy, no support, not even a phone call. Instead, they told me that I had to leave immediately and that I would only receive the refund once I checked out. I explained that I needed time to wash my belongings so I wouldn't take their bed bugs with me. I had to throw away multiple personal items and urgently book another place to stay. The following days of my trip were ruined. I spent 5-6 days treating painful, swollen bites that made it almost impossible to sleep. What was supposed to be my long-awaited vacation turned into stress, pain, and unexpected expenses -- all because of an infestation that clearly didn't start overnight. The number of bites I received makes it obvious that this issue was ongoing for a long time and not properly addressed. Bed bugs do not appear in such quantities in just a day or two. This tells me the unit hadn't been properly cleaned or treated for months. If you don't want your vacation ruined, your body covered in painful bites, and your health and belongings put at risk, avoid this unit and be extremely careful with this property. The way the owners handled (or rather ignored) the situation was completely unacceptable.

First time in this condo . We rented the 3rd building number 3420 was quiet and away from noises…read morefrom the street. Clean condo , view of the ocean and mountain. Beach across the street few mins away from condo. The front desk was friendly . Lots of parking space . 3 pools , 3 tennis court each condo. Restaurants , food trucks , shopping etc within walking distance . World famous golf is at Waliea 10 mins away .

I am responding to the review by K.I. regarding THE PALMS, the property manager BEAU, and the…read morecomment about my car. The truth is, THE PALMS is a wonderful place to stay or live. The grounds and facilities are always beautifully maintained and we all know it is to the credit of Beau. No one could be more helpful or well liked than Beau. I am shocked that anything negative could be said about him. Finally, a picture of the damage to the bumper of my car was included in the review. This had absolutely nothing to do with Beau. I was very clear with K.I. when she walked past my car and introduced herself as a neighbor who simply wanted to meet more of her neighbors. I explained that a neighbor had accidentally knocked my bumper off when he was backing out of his parking area in His new wider and longer truck. Employees do NOT park in these assigned parking spaces. I resent my name, my car, and people I respect being used in this manner. Sally

We were very pleased with our stay at the: Palms at…read moreWailea Maui By Outrigger, 3200 Wailea Alanui Drive, Wailea, Maui, Hawaii. We rented this 2 bedroom, 2 bath garden villa condominium, online. It was everything we hoped for. It was a spacious and furnished condo, with a living room, dining area, fully-equipped kitchen, 2 full bath rooms, washer & dryer, and a lanai/patio on two sides with a BBQ and plenty of patio furniture. It was located on a beautifully landscaped area, which you might call a garden view. Ours was on the ground floor (#1901). The pool was lovely and well maintained and had a hot tub. It was very clean and well maintained and had plenty of towels, beach mats, beach towels, and kitchen cabinets full of what you might need to cook and eat. Our condo came with "free parking with a designated parking place" right next to our unit. Our particular unit was air-conditioned, at no extra cost. (Although I understand that not all condos in this complex include air conditioning.) Be sure to note that, in addition to the nightly rate, there are taxes, a cleaning fee, and a resort fee, that are added at the end of your order, before you give the credit card. The complex office was very helpful. They were responsive when I called. I called even before arriving in Hawaii, and they answered my questions about checkin. The beautiful Wailea Beach, with gorgeous adjacent hotels (like Fairmont Kea Lani) , restaurants, and a lovely shopping mall, are literally a few minutes from this condo complex. Wailea Beach has public access. We would definitely rent a condo in this complex again, when I return to Maui! We highly recommend "Palms at Wailea Maui by Outrigger" and their management.

Kihei Shores Condo Board Members Association are a complete joke…read more This condo is over run with feral cats that urinate and spray on your front door. Managment will do NOTHING! Board Members are Bias STAY CLEAR FROM BUYING A CONDO IN THIS COMPLEX! RUN FOR YOUR LIFE they are a joke & You pay HIGH monthly dues for them to do nothing but let buildings rot & they will NOT accommodate disabled people there's no disabled parking. In addition J104 is a total cat hoarder cats climb in and out of her window all day and MANAGMENT wants to coddle her and bow to her needs and help her in committing FRAUD by saying these Feral cats are ESA animals when they are not. Save your money the HOA board here is so unprofessional and un-accommodating. But security is very helpful!

Beautiful complex that is tucked just steps from one of the best beaches in Kihei! We looked all…read moreover Maui to find the perfect complex. We shopped for over 9 months to find a unit that met our criteria! This one hit all the checkboxes such as a quiet complex, close proximity to the beach, on-site security and management, and a pool! The units are quite spacious and each one has two bathrooms! We ended up purchasing a 3 bedroom / 2 bathroom unit, and we fell in love with the layout, natural light, and complex. The neighbors are all incredibly friendly too! While we were doing some renovations, we frequently had neighbors lend us tools or even offer to help! There are lots of young families and it feels very safe! We're a young couple who will be long-term renting our unit for a little while until we get our lives back home ready for a move to the island to be with extended family who live in Kihei. We can't wait! We are also quite impressed by the HOA management thus far! It's a new board with new management. Special shoutout to Kate for all of her wonderful work as the on-site manager! Thank you for all that you do! It's clear that this complex has made a real effort to invest in the buildings, landscaping, and community. They also no longer allow short-term rentals which makes it extra quiet! All of the old reviews from 2010-2018 really don't do the complex justice. It's dramatically different from what it was a long time ago! The new security guards are great! Shout out to Richard. He is friendly and takes real care in making sure people feel safe.

working with Tricia was a great experience. She was the property manager for the rental unit my…read morefamily and I lived in. She was always easy to work with and very accommodating with any needs or requests we had. I highly recommend her

Tricia is thorough and professional. She puts 100% into her business and has been outstanding to…read morework with. I've worked with her for many years and known her for 15, and she has always been a pleasure to deal with.

3 luxurious weeks at the Kīhei Sands. Clean, well appointed and a super staff, Patrick and Connie…read morehandled our every need.

Not impressed with the rude winter regulars. They overtook the lounge chairs, umbrellas, BBQ and…read morearea around the BBQ. Happened to be there during a tropical storm that prevented us from getting out of the driveway due to mud slide, using the muddy pool and other amenties. Water was gushing through our bedroom window and lanai glass door. Soaked up dozens of towels and kept us awake 2 nights. We realize it wasn't entirely management's fault, but upgrading the stability of the area would be well worth the expense for the safety of guests.

Nice place but not for what it's worth. You pay for every single thing. Staff pretty much all…read morenice while you are a tenant there. Once you leave.. you are pretty much blocked from phone calls. I've left multiple voicemails to call back and I have yet to receive one. lol While I lived there - I would receive call backs asap. lol. Place is still a cool place to live if you don't mind paying the expensive rate.

Met with Camille and the onsite team, they were all amazing in providing me with information and…read moreanswers to all my questions

The housing market on Maui is really tough because unlike Oahu there's not a lot of apartments for…read morerent so when we found a couple of nice looking units we called the realtor and set an appointment to see them. Christina is super nice and met with us to talk about what's available and where the best places to live for us would be. We've decided on Kahului area because it's so central and everything is close by. She showed us two apartments and one is really nice and fits our style. I would recommend Christina if you're looking for a place to live on Maui because she's caring and knows the island well.