OK- so on Maui I feel like our standards are altered. And I shouldn't be suprised but:…read more 1) My phone call was promptly returned 2) I was able to get the parts ordered before the service call- based on the "error messages" on our oven. 3) The technician called when the parts came in. 4) Kevin made an appointment based on our availability 5) The tech came when he said he would 6) He charged what he said he would. (not to mention, affable, polite and helpful) It is extraordinarily difficult to get these 6 efficient steps in one transaction. And then the cookies baked...

Absolutely fantastic experience with this company - they will be the first call I make whenever I…read morehave an appliance that needs help. The fact is, I called another company first this time, and when they couldn't help me, they told me South Coast was the company to call and they were absolutely right!

Doug is awesome. Communicative, prompt, and professional. He got the job done after some other…read more"professionals" came to clean the dryer vents in our condo and broke our washing machine door.

We are from the mainland . Bought our second home about a week in Maui…read more In 2 hrs before we have to leave the island to the airport . Our fridge leaked underneath water flowing on the floor. Omg we started panic. We call Doug immediately if he can fix it . We shut down the ice maker machine switch . He came by few days to fixed the tube under the fridge . What a life saver. Thank your for your service .

The gaskets (interior rubber trim) in a Sub Zero freezer in the house I property manage were old…read moreand mouldy and it was time to replace them so I went online to the Sub Zero site and they suggested 2 companies on Maui for repairs. The first one I called was Maui Repair Service and Tim was extremely helpful, looking up the correct part, quoting a competitive price for labour and taking a cc payment for the parts. He kept in touch with me regarding their arrival and a date to install, calling me a couple of times and fitting in with my schedule which I really appreciated. His customer service was excellent. The install was quick and he cleaned the area too. Tim is a friendly professional who I definitely recommend for all your appliance repairs. I will be using his services again if needed.

From the owner: Maui Repair Service LLC has been an Authorized Factory Servicer for Viking, Sub Zero and Wolf and…read moreCove, products, has been in business for over 35 years in New Jersey doing business as Hunt Appliance Repair. We service high end kitchen appliances. Sub Zero, Wolf, Cove, Scottsman, U-line and manage, coordinate and participate in a wide range of activities related to the cooking and refrigeration industry. We perform complex troubleshooting, problem solving and demonstrate the ability to improve productivity. Our establishment as high degree of trust and credibility ensures we meet aggressive projects schedules and exceed established goals.Flat-rate Pricing: Customers are conditioned to expect a given price for a given service. take the simple purchase of a hamburger for example. The fast-food restaurant has taken into account the cost of the ingredients, transportation, storage, preparations, packaging, labor advertising and margin to come up with a fixed price for the finished product. This eliminates any anxiety about what they will actually pay. How much time a technician spends on a job does not seem so important when customers know that the price is not going to change. As the fact, the more time spent on the job may the have more value for the service. Obvious advantages: The technician is not required to determine pricing and can concentrate their work rather the amount of time they are spending. The pricing structure can be changed before the job has begun.

JD was professional, knowledgeable, affordable. He responded quickly, explained what he had to do,…read moreand did it well!

Stay away!! He doesn't fix anything, you'll waste your money, and then tells you to buy a new…read moreappliance because the one you have is bad. Stay away!! Beware!!! Service should be avoided by all and any means with Darin!!!

There response is a lie! The owner said NO PROBLEM FOUND (like it works) - but rather than call…read morewhile onsite - he sent an email later with that message. It's an airbnb so who knows what the guest was doing. But when my cleaner tried to wash again - it did not work. At first Amber offered to send him back because of their warranty. The owner chimed in an basically told me to F off and said he would not come back. I had zero issue with paying but at least add wanted the issue addressed - even if he told us - it can't be fixed - it happens - he just refused to go back and stood by "no problem found". We did in fact need to buy a new washer dryer set and our cleaner was not able to use the old ONE SINGLE TIME after his "no problem found" diagnosis. I suspect he's not a bad guy - maybe it was a bad day.

Wow, what great service! A definite 10/10. I called and had a repairman looking at a refrigerator…read morewithin 2 hours. I received texts informing me of the time, when the repairman was on his way, and follow up. They really do go all out to make sure you are in constant contact, using up to date technology. The lady organizing everything was straightforward, friendly and very easy to talk to. Jay the repairman walked in and found the problem straight away, had the part ordered and was advising me to book in for the following week so he could do the repair. He was professional, friendly and knew his way around a refrigerator! I was blown away by Malama and their professionalism. Unusual on Maui and so refreshing. I will definitely be using them for all my future appliance repairs. Mahalo Malama!

Our Kitchen Aid appliances are going on 15 years right now. (PRO TIP: Kitchen Aid is the "Lexus"…read moreof appliances in terms of quality and build. They never gave us any problems until now.) Up until 2019 we paid for annual service agreements via Sears in case anything happened them. But, with Sears' rickety lifeline, we decided to forego them for 2020 as who knows if they'll even be in business! Service agreements aren't cheap either, costing about $500 a year to cover five appliances. I figured it'd also be wise to not put in extra money to aging machinery as well. Of course after said service agreement stopped, something goes wrong. In this case it was our Kitchen Aid side-by-side refrigerator/freezer - the ice maker to be exact. While it still produced ice, the water to refill the ice tray was shooting out too strong so we had icicles and mini frozen waterfalls on the ice maker and shelves. Enter Kelly's Appliance Repair. EXPERIENCE: I remember my parents used him in the past, so I got his info through them. Phoned and left a voicemail in which he called back soon after. Our schedules weren't jiving that week but once we connected, it was all downhill from there. He came by to look at the problem then called back a few days later to schedule the repair. Turns out the part (name forgotten) that controls the amount of water being disbursed into the ice tray was the cause. The opening got too large from age which resulted in our unwanted Antarctic landscape. The part was changed and he said to watch it because if the problem re-occurs, we'll need a new ice maker. He didn't even leave us a bill as he charges after the problem is resolved. Who does that nowadays? OVERALL: He's the real deal. Honest, affordable, friendly, professional, local-style service. Highly recommended.

Kelly responds quickly and took care of my refrigerator immediately. His price was more than fair…read moreand his work top notch.

We have been loyal customers of Jalvin's Appliance Repair for the past five years, and we can't…read morerecommend Jalvin enough! He is reliable, efficient, and always provides quick and accurate diagnostics and repairs. He has helped extend the life of both our washer and refrigerator, and we are so grateful for his expertise and honest service. If you're having any type of appliance issue, don't hesitate to call Jalvin. He's knowledgeable, dependable, and truly solid!

I contacted Jalvin to take a look at my Electrolux dryer which my tenants said was not heating…read moreproperly. Jalvin came out sooner than expected and serviced the dryer that same day. I should've asked him what his Service Call cost was, was a bit surprised by his invoice. Not the cheapest, but Professional, responsive and efficient!

I had an excellent experience with this company. I'm not sure which rep was on site but I…read morecommunicated via yelp for an issue with my dishwasher and someone responded quickly. Luckily they were available the very next day. My sister was home and said they were in and out within 30 mins, woah! I appreciate the clear and direct communication & the knowledge to get my dishwasher up and running again. MAHALO :)

no , they canceled the day before lacking technicians. I had to scramble to find someone !read more

Thank you for all your help! Great service! Helped us with some repairs in Wailuku. All done wellread more

Jeremy was !great! showed up on time, did the work he said…read morehe would, took off old kaba lock and put our new keypad lock and deadbolt on, removed old ac wall unit and installed the new ac unit, and did it timely! cleaned up any mess from the job, would highly reccomend and will use from now on. mahalo mike and alana