They were not able to diagnose a very strange situation which we appreciate the honestly. They even refunded part of the repair they originally "thought" would solve the problem. In this day & age, I think that says it all. They stand behind their work! Linda D read more

Very good place for maintenance and even more complex repairs. Burt and Dillon always have done us right. It's an honest business. There are some things they just don't specialize in but over all it's a solid choice. Been coming here for 15 years or more and it's been a great ride. read more

This place charged me over $2,100.00 for a 100,000 mile service on my truck. I am attaching a photo of their prices and what they did. As a female, I know I'll most likely get taken advantage of by unethical mechanics, and I sure did at this place. $275.00 for coolant?!? Not only did I overpay for most of the things that were not needed, my truck ended up leaking after bringing it here (see attached photos). And my truck NEVER leaked. Ever. I take very good care of my vehicles, and this truck happens to be my baby. So I am always up on preventative maintenance, and I will notice any ding or chip on the black paint, and I'm always checking the driveway for any spots. After noticing the massive leak in the driveway, I returned to their shop to have them fix it. 3 different times they could not find the problem. The leak got smaller, but then there were more of them. So now I have a stained driveway and a leaky truck. I realized Plummer's was just wasting my time, and they either didn't know how to fix it, or just didn't care. So I ended up taking it to an ASE Certified Master technician to go over their bill with him, to see if they actually did what they charged me for, and to let me know why my truck was leaking. He did check the hoses and brakes, looked OK, but did tell me they absolutely price gouged on labor charges. Not surprised. And apparently the leak was coming from the oil pan gasket, which I had to have fixed at another place for more $$$. All in all, my experience was not pleasant here. And this was a place my father had been going to for years. Burt is a nice man, but I feel completely ripped off by them. The 'warranty' on their work is pretty useless. Buyer beware... read more

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I'm not sure if words alone can put into perspective the level of service and kindness that I received from Bert and Plummer's Auto today. My A/C compressor was failing, and I brought my truck in to have them diagnose it. After the diagnosis, Bert called me and explained, fully, (I must reiterate "fully"), the situation, as well as the possible solutions. He was straight-forward and honest, and told me straight up, what his opinion on the matter was. I followed his advise and had my truck repaired. Upon picking up my truck, Bert again explained everything that he had done, and what I should expect. He even explained how this particular system works. Which, being the inquisitive person that I am, fulfilled a lot of unasked questions. The service and the customer service was, by and far, the best automotive service that I have received. Not to bely my own age, but it certainly reminded me of the days of old, when the auto mechanics were honest and reputable. Bert has earned my future automotive requirements! read more

My old truck failed it's emissions test, so I took it in to Plummer's Automotive because they are within walking distance of my house. Dropped it off early in the morning and got a call around 11AM. They told me just to take it out on the highway and drive it for awhile because it passed their testing, and had been sitting, undriven, for some time. They checked it out, gave me an easy option, and didn't charge me! I offered to pay for their time, but they refused. Thrilled to find an honest mechanic close to home. Ol' Dolly passed on her second try. read more

Can't say enough good things about Plummer. This place is the best to bring your car. My father brought his vehicles here back in the 90s and he trusted them. So here is my experience. Plummer's offers a "used car" checkup for a Less than $100. I had bought my granddaughter a 2003 Subaru in January and took it in so it could be checked out. It's well worth the price. Granted, there were several things needing attention (the car is 20 years old!), but they explained to me what should be addressed now and what could wait. A few days after we picked the car up, my granddaughter noticed the temperature gauge had moved to the red zone. Thankfully she was at work and her manager knew what to check. There was no coolant, so I bought coolant and we added it. I called Plummer's the next morning and told them what was going on and they said to bring it in. They figured out the issue (leaky hose), and they also had to address the thermostat since the car had overheated. They fixed everything and didn't charge me. Tim and Bert are the best! Thank you Plummer's!! read more

My neighbor recommended this place. She has been taking her car there for years. I have been there a couple of times now and this will be my automotive place of choice. Burt is great to work with and company is honest! read more

Excellent place. Bert is superb. I believe they are very honest and go the extra yard for the customer. Quick example - I thought maybe I needed new shocks, so I had them check them during a routine servicing. Come to pick up my Sequoia and they reported the shocks were just fine, no need for a change. Honesty gets loyalty. read more

People who work here are very rude . Do not take you car to these people !!! Guy that works there does not represent this company well at all . read more

The team here is fabulous. Have brought our cars here for regular service since we moved into the neighborhood 30+ years ago. They are friendly, honest and reliable. read more

I took my car in to Plummer's after noticing my engine was overheating, despite having had multiple repairs and scheduled maintenance checks at the Breaks Plus on Evans within the past 3 months. Plummer's is an unassuming shop, but I am so happy I found them! I believe the gentleman who helped me was named Bert and he was very friendly and assured me he would check everything out with my engine and coolant, and also said he would give a second opinion on the rear cylinder replacement Breaks Plus had told me was "urgently necessary." He found that the coolant cap wasn't fully tightened, which explained the overheating, and the rear cylinders still had 40% life on them - replacement is usually only necessary at 10%. It has been 4 weeks and my car has been running great so I am just so thankful to Plummer's and Bert for being so honest and not finding random things to "fix" just to make a profit. We will be using Plummer's for a very long time! read more

I took my car here because it was making a weird noise. These guys worked all day inspecting my car, and although they didn't locate the source of the noise, they were honest about that and didn't charge me a dime for the diagnostic. Burt even rode around the block with me so he could hear exactly what I was talking about! Lots of places would have found something to repair, even if it didn't take care of the noise... these guys didn't try to sell me anything. That is remarkable honesty! I will stick with them for sure. read more

Once again, an incredibly honest shop. I brought in a civic that I had just bought to put on a new timing belt (older vehicle). A few hours later I get a call saying that all the belts are pretty old and they asked if I want to replace them. They have to take all of the belts off anyhow, so they can do it at the same time without charging me for any labor... i just need to buy the belts. No pressure, they were just giving me the option because it would naturally be added to their workflow. This was a huge favor. Replacing individual belts over the coming years would have been far more expensive. Update: Just took my truck in for what would have been a five hundred dollar repair. They retested what I thought was wrong and just swapped out a cable. Five hundred dollars down to fifty in no time flat. Thank you! read more

We have been driving used vehicles in our family for many years. During this time, we discovered Plummer's Automotive Service about 10 years ago. I have found them to either meet or exceed our expectations on every single occasion that they have done service work for us. It's hard to know who you can trust in the automotive repair category and it's comforting for us to absolutely trust these guys with our vehicles. Ask for Tim, Burt or Dylan and you will get honest answers to your repair questions. They have never over charged us and I know that they will stand behind their work if something isn't quite right. We depend on Plummer's to keep us going when car repairs are required. You can't go wrong with this business. read more

This is one of the best shops i know of. They are courteous and efficient. Everyone seems to be a straight shooter. Had my breaks done 3 weeks ago and the roter developed a hole. No fuss no problem. They replaced both new rotors and gave me new pads, all under warrante. All in under 1.5 hours...awesome! read more

Like most people here, I am delighted to have found Plummer's. I can't believe how incredibly honest and ethical these guys are. I have been swindled and cheated by almost every mechanic I have ever been to, so I expected a certain amount of that to happen to me when I first came to them. They do not cheat you, in fact they are so honest, I would never consider going anywhere else. I took my car there a couple of weeks ago, for the third or so time, expecting expensive repairs, and told them that I had problems with the transmission light, alignment, starter and window motor. They called me and told me that the problems were not nearly as bad as I suspected, and that the repairs were simple. They could have told me that I was right and charged me hundreds of dollars, but they gave me a very reasonable quote. When I came in, they then informed me that the price for repair was even lower than what they had quoted me on the phone. I am so grateful to these guys, and I recommend them to everyone. read more

I have been going to Plummer's for many years. They are honest and do good work. I will continue to use. Ed Gallagher read more

I've had my car in several times for oil changes and other routine maintenance, and have always had a great experience. Bert and the other guys at Plummers are always friendly, helpful, and efficient, and I appreciate that they do not try to sell you things you do not need. Cannot recommend them highly enough! read more

I have brought my car in there several times. They always do a good job and the prices are reasonable. Highly recommend!!

They did a Great and fast job with the oil change. I paid $32 compared to grease monkey that charged me almost $50 for the same service from my last oil change (2005 chevy trailblazer) . I Will definitely keep coming back to plummers for any future auto mechanical needs. read more

I have been to several automotive shops in the denver/aurora area and Plummer's is by far the very best. The staff is patient and honest and extremely efficient. No matter when I call or who I talk to, I get great service and answers to all my questions, and when my car is there the service is top notch and quite fast as well as fair and affordable. I have come to expect mechanics to be sketchy and dishonest, but Plummer's has officially changed my mind. I will never take my car anywhere else, and I would highly recommend them to anyone and everyone. read more

Burt and his whole crew are the honest mechanics you've been looking for. I found him when he could have told me just about anything, but he told me the truth, even though he didn't make a dime that day. We've Been with him ever since for everything! read more

A word of advice. Anyone needing automotive work stay as far away as possible from Plummer's Automotive Service. I was charged more than double what the repair should have cost and when I went to pick up the Jeep not only was the problem not fixed; it was in worse condition than when I bought it in. And this is after they had the Jeep for over two days. Please share if you know anyone who uses them. read more

The are fantastic! They are quick 2.5 hours for our bearing replacement. It ended up being cheaper by $100 than what they quoted us. Definitely will continue to use them! We talked to Bert about our car troubles and he was very helpful about taking care of us. read more

This is the only place I trust for our cars. Burt is always so nice and explains everything. It's difficult to find such integrity at an auto shop. No overcharging, no upsell to parts you don't need. Just a really good business. read more

Ive been going to plummers for years, long time customer. Im sad to say that I will no longer be bringing my vehicles to Plummers due to a horrible interaction and overall experience with the company. I brought my car in several weeks ago because of some suspected engine rattling. Plummers charged me $50 to tell me that I needed to go to a "engine specialist". They referred me to their local friend in the area who owned a shop regarding that type of work. Once I arrived, I was told that this engine specialist does even work on engines, just replaces them outright. I eventually brought my car to a full service auto near my house and 2 weeks later, my car was fixed and runs like new. It turns out that there was no engine problems at all and it was simply a timing belt fray making the noise. I called Plummers to make them aware of the situation and the fact that they made several mistakes and I spoke to a Man named "Tim" who was apparently the owner/manager....which after our conversation....I highly doubt. After being hung up on intentionally, twice....Tim was very irate and would not admit any blame for their wrongdoings. He claimed that the diagnosis was correct, that the belt was a part of the engine.....however he is just lying because if it was a timing belt, they would have fixed it on the spot. Im very disappointed in the way this "owner" carried the conversation, constantly yelling and trying to put the blame on me instead. He refused to give me his last name and continued to hang up on me, I had to call 4 times. Plummers is supposed to be regarded as one of the better, more professional knowledgeable places around, also talked up really well on Car Talk.......its just not the case. I advise staying away from this place, if the owner/manager will lie to your face, there is no telling the legitimacy or honesty behind a auto repair quote here. He was very quick to defend himself instead of listening to the problem in whole. People like this should not be in charge of auto shops, its just insane how bad he made this whole experience. BEWARE read more