Our water heater pilot light went out. Second time within a couple of months . Martin was able to relight it after much work trying . Water heater is near the end of it's expected life span and not economically worthwhile to fix, Martin showed me the order form for parts needed and it made more sense to replace the heater. So we got a new water heater for a very fair price installed that day, Martin was very professional and I didn't at any point feel like I was getting scammed. I will use this company for future plumbing needs read more

I'm a big fan of Plumbing Plus. First, they provided a much better quote than the other guys I called. Second, the service was fantastic. Prompt, friendly, and professional. Big shout out to our tech Jordan Scherden and his assistant (sorry i didn't catch his name), these guys were super friendly and great to do business with. This day and age it's hard to find good employees, and these guys are amongst the best service technicians I've met, so kudos to the owner for hiring and retaining these guys. I will definitely do business with Plumbing Plus in the future when the need arises, and can strongly reccommend to my friends and family that they do the same. read more

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Fantastic response time with prompt availability. Showed up on time for the work and a great job to boot. Price was fair and I'm a happy camper. Xavier was awesome and Michael seems like a nice guy as well. Thanks dudes! read more

Jordan was very professional when helping us resolve an issue between the unit below us claiming water damage was coming from our unit. They also updated me via Yelp to keep me informed on the matter. Highly recommend these guys! read more

So far so good. We had a tankless water heater installed Yesterday. We were impressed by Jordan's depth of knowledge, his efficiency and professional demeanor. My husband was our only household handyman for the majority of our married life so has an above average knowledge and understanding of virtually all home projects. So after a little research he was ready with critical questions for Jordan. No double talk, no fluff just straight forward technical answers. (Have to add Jordan included me in his explanations not assuming I was a less important part of the equation.) Also have to include a review of non technical satisfaction......The project site was spotless when they left! Suzi PS - I was impressed by the ease of scheduling and the technology used to keep us up-to-date on when the technician would arrive. With a non-functioning water heater their "Under promise, over deliver" was appreciated here! read more

I requested Plumbing Plus assistance to confirm or deny that I have a leak in the main water line coming into my home. Dispatcher J.T. took my profile information and sent technician Kyle to do the analysis. Kyle arrived quickly and took charge. He took pressure readings in my home's plumbing, and had me turn Off and On various water vales on the property. Kyle observed no pressure drops, and we concluded that no leaks are apparent. I will continue to monitor our water usage and the water meter readings until the next billing cycle in March 2024. I was impressed with Plumbing Plus customer service and professionalism. They are now in my Contacts for future reference. Well Done to technician Kyle and dispatcher JT. Customer service doesn't get any better than this. Ken read more

Great experience! Had a leak in our wall between the laundry room and garage. Plumbing Plus answered my call right away and sent a plumber out in just a few hours. Jordan was awesome! He was able to diagnose and fix the leak and was more than willing to discuss everything with us as he worked. Before he left, he looked at a number of other issues in our house and provided us with estimates for future jobs. Jordan was knowledgeable and professional, and we would definitely hire him again for any plumbing related issues. read more

Leak soaked the ceiling, walls and floor. Darryl from Plumbing Plus was able to come out right away. He talked about his best guess about where the leak was and possibly he might have to open up more than one hole. Luckily the first hole he opened in the ceiling revealed the leak. He fixed it up, explained what he did and cleaned up. Very professional, arrived when he said he would, did the work as promised. Followup included detailed email with lots of photograph documentation. Nice guy, wish all services were as professionally done like this! read more

Plumbing Plus - Plumbing Near Me - Poway, California

Got charged $60 for a dispatch fee to get a quote to run a single 1/2 gas pipe for 12ft in length. That literally took less than 10 mins. Shoot the technician even complemented how clean the area was for the job I am requesting. The quote itself was ridiculous they wanted $959 to run it outside, or for cleaner look $1200 inside the studs. Mind you I couldn't of have made the job easier, I have zero drywall or insulation on the wall for them to rip or manipulate. The main gas-line is literally on the otherside of the same wall! Reason for 2 stars is because the Technician was nice and very polite. I understand its not his rules. I will never recommend Plumbing Plus to anyone especially for a service dispatch fee of $60 to for a quote. But wait theyll refund you the service fee if you choose them! read more

Recently got a new fridge and when hooking up the water line discovered that the valve was old and needed to be replaced. Called Plumbing Plus and they were able to send someone out the next day. All good. Service was very friendly and my tech, Darryl, was able to diagnose the problem quickly and worked to resolve it very professionally and efficiently. Very professional and knowledgeable. I was very happy with how he worked and performed. The only issue I would have with Plumbing Plus is that I find their prices to be a bit on the expensive side. They charge a dispatch fee which is waived if you use their service for the repair but from the jump to get a quote they are already charging you. I understand this prevents them from making unnecessary runs but to also charge high prices for jobs on top of that seems excessive. If I wasn't already being charged a dispatch fee and had just seen the quote I probably wouldn't have used their service at the price they wanted. And even accounting for the fee, I probably still would have been able to get the job done for a better price had I been more patient. Overall happy with the service and the speed but be aware that you are going to be paying for it read more

I came home Friday night to discover my hot water heater was leaking and and had stopped working. I called Plumbing Plus and they sent out Mike first thing the next morning. He was very professional and got the job done in a very timely manner. I have another job for them in the works soon and would hire them anytime. Also, I just found out that Mike is the president of the company! Now that's service! I highly recommend Plumbing Plus for anybody who wants an honest and professional plumber. Thank you! . read more

Plumbing Plus - Tim C. Poway - Plumbing Near Me - Poway, California

Replaced our water heater BEFORE it had a problem as we knew it was getting old. After talking to three plumbing/water heater "experts", we chose Plumbing Plus for their 1) Professionalism - Tech Darryl Fountain was on time, easy to deal with, answered all of our questions. 2) Knowledge - there are new "codes" that have to be met and Plumbing Plus knew all about them and explained clearly what we needed to do. 3) Price - they were not the least expensive, but their bid was comprehensive, clear and no unexpected add-ons or surprises came up. Recommend - read more

Our water heater pilot went out on 12/28/2021 and I weren't able to relit it. I contacted many water heater companies, but some were out and some couldn't come out until later. Plumbing Plus managed to be able to send a technician in the afternoon, I was relieved and hopeful that we could have hot water back. The technician came and diagnosed the issue, he explained to me what his proposed repair was, which was to replace one of the parts in the ignition unit. That was a ~$400 fix and being desperate, I asked him to proceed. One hour later, he told me he wasn't able to take the ignition unit apart to replace the part. He told me the options would be replacing the complete ignition unit, or replace the water heater. I was given quotes for the two options, but was left without hot water. And I was charged $99 for the time/effort he spent. Luckily for me, a friend referred me to a handyman, who came the same day in the evening and after less than 15 mins, he managed to restart the pilot without even replacing the part! We were so happy that we had hot water back. The water heater is still working perfectly today. So what can I say? I completely lost confidence in this company and I would definitely not go to them ever, nor will I recommend anyone to them. read more

I can not recommend this company enough. When no one else was open to help us Martin at Plumbing Plus came out at 8 o'clock at night and stayed until 10:30 at night to fix our problem. From now on this will be our go to plumbing service because they went above and beyond the call of duty. Martin you are an absolute life saver! read more

I've had my Noritz tankless water heater for a little over 5 years and have had problem after problem with it. The latest issue arose this morning when I noticed water leaking from the bottom of the unit. I ended up calling Plumbing Plus and was able to schedule a technician to come out to my house in the afternoon (they could've come in the morning but I drove up to OC to pick up a replacement part. Jared Nicholson was the tech that arrived. I was at home waiting but I could've been out and about and still been fine because they send you a text when the tech is about 30 minutes out. Jared replaced the faulty part, explained what was wrong and waited until I confirmed that hot water was flowing before wrapping up. It was also nice chatting with him while he put his tools away and the cover back on the front of the heater. I would highly recommend these guys and wouldn't hesitate to use them in the future read more

I was very pleased with the service provided by Plumbing Plus. Their rates are very reasonable and I was kept up todate during the time I made the appointment at our home and when our Plumber arrived on site. Our Plumber, Xavier was highly professional and reviewed the problem with me and made the necessary repairs. Both Xavier and Plumbing Plus deserve the 5 star rating. Greg read more

5 star service! Fair pricing. Great communication which included a picture of tech. Second service call and won't hesitate to call again, if necessary! Thanks! read more

I'd like to recommend Jordan Scherden of Plumbing Plus for his outstanding speed and professionalism in working on my bathroom. He is clearly knowledgeable and was very reassuring that my plumbing issues could be resolved. I was nervous about getting a good plumber, but Jordan was outstanding in every way and left me with a strong sense of customer satisfaction. Not your typical plumber!!! (House on Robison Blvd, Poway) read more

Called plumbing plus for what I thought might be a hot water heater leak (that's what the tenant said). Scheduling was super easy and quick, they had a live lady answer the phone, she was super nice and got me in the next day. Jordan the technician showed up exactly on time. Super friendly and polite. He went about checking the heater and testing it while I asked him questions (and probably annoyed the shit out of him lol). That did not bother him in the slightest, a really positive guy with good energy. Ultimately there was nothing wrong with the heater. They did not charge me anything (they waived the fee) which is very nice of them considering gas prices etc. I would would have expected to pay up for the service call which is entirely fair. My two cents: this is a solid operation with well trained employees who work well with people. I got some recommendations on some plumbing items that were wonky, no pushy or hard sell tactics. I would recommend and refer to them. read more

While I did not use their services, the response time was super. Christina called me within 15 minutes of my Yelp request. She was very pleasant to speak with and seemed genuinely concerned regarding my problem. Additionally, she stated that they could respond the same day (with a slightly higher call-out charge). Solely based on her excellent customer service, I regret not enlisting their help. read more

WARNING, MAKE SURE YOU GET SEVERAL OTHER BIDS FROM 5 YELP STAR PLUMBERS, BECAUSE PLUMBING PLUS QUOTED MORE THAN TWICE OTHER 5 YELP STAR PLUMBERS TO SWAP OUT MY WARRANTY WATER HEATER. $1250 Plumbing Plus' quote for labor only, and other 5 Yelp star contractors quoted me $450-550 out the door. Yes, as another reviewer stated, they charge $249 to show up at your door, or for the first hour. Then Jared the tech who came out to do the bid (this was free quote that Home Advisor sent), quoted me $1249 to remove 50 gallon water heater, take to nearest Home Depot and warranty swap it for new one, and install it. But I got bids from other contractors at $450 and $500 and CSR Plumbing 334 5 solid Yelp stars, quoted me $550 out the door price, and they said they could do it "tomorrow". The $450 guy could not schedule me till next week, yes 7 days. CSR changed my water heater in 2 hours labor, plus another 3rd hour to go to HD and they had to wait 30 min (I was not charged by the hour) there, for the very busy one-and-only HD forklift driver to get the water heater I wanted off a top shelf. Make sure you do your shopping, cos you could save more than half. Hey I saved $700 on my water heater swap by using another plumber with solid 5 star ratings, over Plumbing Plus. If you didn't have a warranty swap, the $700 you save would buy you a pretty decent water heater. I am giving 2 stars and not one, because Jared was professional and polite, but I sure was shocked at his gouging price, which I rate 1 star. I told him not to waste his time talking to me anymore, they came for free estimate through Yelp or Home Advisor quotes, otherwise they are not free to come to your house for a quote, charges $249, said Jared. read more

I had an old outdoor faucet develop a leak over the last two weeks. Finally, the leak got so bad I had to shut down the water in the house until I could Jerry rig a temporary fix to stop the leak, but left me without a usable outdoor faucet. Plumbing Plus arrive within 48 hours of my request, working around my schedule, even though I clarified it was non-urgent after I was able to patch the faucet. The replaced the faucet with a high quality (ball valve, which means it won't fail the way the old one did) brass faucet. There is, as required by California law, no lead in the parts, and it's safe to drink from. While the price was high -- good plumbers are worth their weight in gold -- the service was prompt and very professional. I'm now going to save up and see if they can replace my old downstairs toilet. they have already given me a preliminary quote. read more

Great from start to finish. We were happy with the estimate, especially after we were told by another company that our project wasn't possible. Plumbing Plus flawlessly completed our project in a single day and worked hard at it. Special thanks goes to Xavier Ramos. Thank you for everything, all of our future projects will go to Plumbing Plus. read more

Plumbing Plus - Under mount stainless steel sink replaced the black porcelain cast iron sink the builder had installed - Plumbing Near Me - Poway, California

Super fast response! And great service with no pressure to spend money. Got the job done quickly with helpful advices. If you can, get Gilbert to get the job done for you. Highly recommend him!! read more

Polite people when calling the business. Work was fast, proficient, and done correctly.

guys, thanks for your cooperation. Great team. They do everything efficiently and professionally. I highly recommend this company. P. S- Sergey read more

Of course things happen in inoppurtune times, like finding a leaking/corroded valve in the middle of the night..... Plumbing plus was able to squeeze me in early the next day and sent out Lamonte first thing in the morning. He was able to remove and change out the valves quickly as well as answer other questions I had. I definitely will be using them again for other work that is needed around the house. read more

I do NOT recommend Plumbing Plus. BE AWARE!!! They are SHIFTY with the price quotes and their word. I called Plumbing Plus for an estimate on repair for my Noritz tankless water heater. The service fee stated was $89 (although outrageous, I agreed as they told me it would credit toward the repair). However...Upon arrival to my house, to my surprise, he added an additional $249.99 because it was a tankless heater (which I told them in advance) for ESTIMATE ONLY, not credited to the repair. OUTRAGEOUS. When I scheduled the appointment they never mentioned $249.99, only $89 for an estimate. I paid him the $89 and he left. I received nothing! No estimate. SHIFTY at its definition!! read more

Dispatcher did not disclose that they charge a $249 fee just to show up. I realize they need to charge a minimum amount but I never would have had them come out for what amounted to a safety check on our new gas dryer line. No parts were needed and the technician who was nice an all but for 20 minutes time!!! read more

It bothers me a lot for water leak first floor after someone showers upstairs. water ruin the drywall, wet spots and water stains on my ceiling obviously. Search plubing service from yelp as well as nextdoor and plumbing plus is our choice. Technician Ramos and Jared arrived on time and based on his experience ,detect the leak and replace shower faucet,valve ,showerhead...Very satisfied with their service and definetely will recommend plumbing plus to our neighbour. read more

Ryan Ortiz with Plumbing Plus did an amazing job for my parents. He is highly recommended. Thank you for taking the time to help my elderly parents! read more

They were the only ones open yesterday to deal with our issue. They are now project based. It was worth it for us, since the other companies said they could make it Wednesday. Two days without water? A friendly guy named Nate came, did the job and was on his way to save another family. Thank GOD for Plumbing Plus! read more

Thank goodness for Robert he fixed the bathtub drain that 2 others had failed to clear. Always so polite and easy to work with Thanks Plumbing Plus & a special thanks to Robert read more

This is my 3rd time using plumbing plus and I always very satisfied with their work. Darryl showed up on time and was on point. He gave me suggestions on installing lines to service my water heater and helped me locate the main line under the house for a separate project. I even bounced a few ideas I had with a RO system and filtration project I was working on and he verified my work. I'll continue to use plumbing plus and will suggest them to my friends. Thanks so much Darryl! It was nice meeting you and having a great conversation. read more

Changed out our leaking water pressure regulator and shutoff valve. Responded very fast and took care of the problem. Gilbert did a great job and communicated very well. The job was completed cleanly and was very fast. I was going to repair it myself but the price was reasonable enough to convinced me to hire them. I'm happy with the speed and quality of the work. Will work with them again. Cheers. read more

Plumbing Plus: We have been using Plumbing Plus for a number of years now. We are never disappointed. We had a leak under our sink and called them. Tony came out the following morning. He worked quickly and quietly, he was organized and obviously knew what he was doing. He fixed our leak and cleaned up after himself. We will definitely continue to use Tony and Plumbing Plus in the future. read more

We had a "blowout" in my kitchen faucet hose and called Plumbing Plus to replace the kitchen faucet. They were able to send out Kyle the same day. Yeah! Kyle was professional in replacing the kitchen faucet and recommended replacing the water flow valve since the water pressure was too high and the valve was quite old. Although the total bill was more than expected, the repairs were needed. The entire job was done the same afternoon. Very satisfied with the service. read more

Kyle is awesome!!! He was extremely helpful and helped solve my problem. I called the day of and they scheduled me within a few hours after calling and he was on time helped with my problem immediately. I will definitely use this company again, they're awesome!!! read more

Would very much recommend Plumbing Plus, and I'll definitely be calling again if necessary. Darryl Fountain and Tyler Smock came out to my condo for a hot water slab leak after a separate company couldn't complete the job. Darryl and Tyler rerouted my hot water line bringing all of it above ground. They were punctual, professional, polite, and completed two jobs with minimal down time for me. Also, the customer service from the initial call through completion was above standard. read more

You know, as a Facilities Manager, the vendors that I bring into the company for repairs and on site service is crucial. They need to be professional in practice and especially in appearance. You see, heads of corporations travel to my building often from all over the world. It is preferable that no repairs or service are needed during one of these visits. However, what can I say? Pipes just don't play by the rules. Yesterday, I had a leaky toilet that had been leaking un-noticed for a while as it was in a restroom rarely used. By the time it was discovered, who knew how bad the damage was or the root cause. All I saw was a puddle and fear of the major flood in my building of 2 years ago that cost me over $14,000 to repair hit me hard. That flood was due to a bad cleaning service, not plumbing. So I called up Randy at Plumbing Plus and asked him to send Isaiah Maher over. I have used Plumbing Plus for all of my plumbing issues since I have been employed at my current company. Isaiah has always been my preferred plumber because he is professional in practice as well as in appearance. This was critical for me because I had the head of Doosan in from Korea in my board room. I was so busy that I didn't have time to watch a plumber in my secure building and make sure he stayed in the approved areas. Thus Isaiah's experience in my building was essential. I gave him a key fob and asked him to fix it. To make a long story.... well.....not as long. Bwahahahaha. Isaiah fixed the problem with no interruption to my meeting and was in and out for under $700. Now the price for the repair is not as important as what I got for the repair. Professionalism, accurate diagnosis, a trusted vendor in my secure facility, and all without disturbing the huge meeting that was going on the whole time. I have included some photos of Isaiah doing some work for me on a previous job. Because I was so busy this time he was out, taking photos was out of the question and didn't even cross my mind. read more

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