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Plumb Genius

1.8 (59 reviews)
Open Open 24 hours

Services - Plumb Genius

Drain repair

Faucet installation

Faucet repair

16 More Services

Gas line installation

Gas line repair

Hot water recirculation pump installation

Hot water recirculation pump repair

Hydro-jetting

Plumbing inspection

Plumbing installation or replacement

Plumbing repair

Sewer installation

Sewer repair

Toilet installation

Toilet repair

Water heater installation

Water heater repair

Water pipe installation

Water pipe repair

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Water shut off valves
Ashley H.

Over priced and dishonest company. Disappointed in my experience with them from the "office" that schedules to the tech who came to my house. Fees on top of fees on top of fees. I was quoted a price for 5 different items and they only completed 3 of the items but still charged me the full quote AND informed me there would be additional charges for them to come back out and fix the other items. Oh and the tech told me I needed to order the necessary parts...thats why I hired a plumber in the first place. Really frustrating to feel swindled. Also, they charged my card and still have not sent a receipt or an invoice so I can't even see what services they documented as providing.

Daniella S.

I placed a request through my home warranty company Saturday. I then called first thing Sunday morning to see how quick someone could come out to help me with my water heater. Their answer machine specIfically said if I had a home warranty they would call back the next business day. So because I have a home warranty I get pushed back. So Monday afternoon Danny comes and looks at my water heater and instantly says yes you need one and talked to me like I knew codes and what was required. I said I know absolutely nothing about any of it. He said well water heaters and bigger now so you need a wider opening. He also said it would look nice if I redId the closer it was in. So since he said they didn't do that stuff I paid someone else to come out and do the 22" widening. They come back the next day with a different service person Jerred, he then says they can't install because I didn't do what DannY said. I was extremely upset, he apologized and explained why. So he said for another 250$ I could have a skinny tank put it. I was desperate... I haven't had hot water since Saturday and have a child.. it would also cost me more to have someone come out to make more adjustments to the closet. So 900$ later and a 6 hour install later (with a warranty) I have water. I also paid over 100$ for an inspection that I was told would be set up the next day. I never got a call... it's been over 2 days. It really sucks this is the only company I have to chose since I have the warranty. I had a friend who just had one places and needed code upgrades as well and it cost him the same without a warranty. Guess I'll be canceling my warranty It's now 5/19/2020 I am still waiting on my permit. The company told me they were on hold because the city quit going into homes. I called the city and spoke to Ashley and she stated they never stopped doing inspections. I am now filling a complaint with the BBB. This is beyond ridiculous!

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Review Highlights - Plumb Genius

I called our home warranty company again and asked if they could reassign us to another company, which they did!

Mentioned in 8 reviews

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Plumb Genius - plumbing - Updated July 2026

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