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    Vip PlumbingOk

    4.1 (30 reviews)
    Open Open 24 hours

    Services - Vip PlumbingOk

    Drain installation

    Drain repair

    Faucet installation

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    Faucet repair

    Garbage disposal installation

    Garbage disposal repair

    Gas line installation

    Gas line repair

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Sink installation

    Sink repair

    Toilet installation

    Toilet repair

    Water heater installation

    Water heater repair

    Water pipe installation

    Water pipe repair

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    Wasn't going to leave a review but figured I should warn any women who think about calling here. I was quoted $3200 for a reroute of a cold water line. They sent Justin, obviously the worst plumber on their team, to come find the leak, couldn't do so, then told me he would need to pressure test the hot water line to figure it out. But, in doing so, my hot water line could explode and I'd have to replace both. Imagine your plumber telling you that they'd cause your hot water line to explode but you're responsible for paying them to repair it!! A real helpless feeling. With the help of another plumber, he found the leak. He also did a bunch of other work no one asked him to do and charged me $3000 to replace one singular line in my house. Idk how that math works when the whole cold water line was quoted at $3200. He left my house a mess, knocked a hole in my dining room, and messed up the reroute to not even provide cold water to my washing machine. Only giving this company two stars cause Cliff came to my house to apologize, bring a different plumber out to fix the first guys work, and covered the repairs to the drywall. Still the worst plumbing experience of my life that lasted 4 days and feel scammed.

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    2 years ago

    Junior was just the best was very professional and did a wonderful job I will call on him on my next issue good job Junior

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    5 years ago

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    Ask the Community - Vip PlumbingOk

    Review Highlights - Vip PlumbingOk

    Preston & Tony were able to come out quickly and provide a quote the same day.

    Mentioned in 5 reviews

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    Plumb Genius

    Plumb Genius

    1.8
    (59 reviews)

    I communicated with Plumb Genius on July 3rd regarding an invoice made in late June 2019. The…read moreoverall invoice was $790.00. The total parts were under $100. $400 of Labor is understood but not $700. Discussions with other plumbing services have mentioned that the same level of work would cost much less than $790. The shower arm reset was just two clips to secure the showerhead. PPV320 the sheetrock was already cut there. There was no need for a charge. PPV320 Homeserve gain access to internal plumbing ( SHEETROCK ONLY ) for $45. On July 5th (2 days later) I received a reply "I have received your concern regarding invoice number *****. I see you are unhappy with the agreed-upon price to reset your shower arm. I can forward your concern to the business owner for his review of the charges. He will be out of town until Tuesday, July 9th. I will get back to you once he has reviewed everything. I received no response so I emailed again. On July 22, 2019, I responded again with "Hi, I would like to follow up on the review of invoice number 73889. Previously I mentioned that the overall invoice was $790.00. The total parts were under $100. $400 of Labor is understood but not $700. Discussions with other plumbing services have mentioned that the same level of work would cost much less than $790. The shower arm reset was just two clips to secure the shower head. PPV320 the sheetrock was already cut there. The invoice mentioned a home serve gain access to internal plumbing for $45.00.There was no need for a charge. Also, I would like to add that I felt discriminated against when the technician (Jerred Tipton) that day asked for my driver's license number when I gave him a check for the day. I have a feeling that getting driver's license numbers when customers write checks is not the standard. Once again I didn't receive a response. I sent another email on September 16, 2019, with "Hi. I never got an explanation about the invoice. I'm still confused about the $45.00 home serve gain on the billing and other inquiries." Watch out for Jerred Tipton (Plumb Genius plumber in Edmond). He is a racist man. He used a slur when he came out for the estimate in early June 2019 and then a few weeks later in late June 2019 to try to get the task done. He also used the middle finger as he came through my door. Plus Traci H. and Sharon L. are not genuine reviews on here. Andrea K. sounds generic and not real too. Plumb Genius doesn't come on the same day. You always have to schedule an appointment for them to come out and assess it. There is a service fee of $60 (just to look over and make notes of the problem). Then the homeowner has to schedule another appointment to have them come out and fix it. I had been dealing with Plumb Genius since 2016 and this is how they did me. For me, on June 6, they assess it then on June 27 to do something about it. On June 6, Jerred Tipton (plumber for Plumb Genius) placed on the invoice that it would cost $2100.00 to repair, which does not include WSL to Meter. I had another plumber come by and he charged me $365 to fix the same problem. I contacted Plumb Genius (before June 27) not to send any plumbers over before the appointment on June 27 because the problem was already fixed. Jerred Tipton and other plumbers (for Plumb Genius) came by anyway. I was informed that they were supposed to call before they arrived but never got that call from any of them that day. I looked around the house for minimal issues with the bathroom, so they wouldn't come out for nothing because I felt sorry for them. So I asked to fix the shower knob in the guest bathroom and tighten up the shower head in the master bathroom (and that was it). They still overcharged it for $790.00. So that summer was too much overpricing and discrimination that I have other plumbers (that are not Plumb Genius) to come over from now on. The reason for the late input on Yelp is that their management ignored my contact attempts. I reported them to the Better Business Bureau years ago and they lied to protect themselves. Also whenever I hear that name (Plumb Genius), I just want to advise others to not go to them. They are horrible plumbers and will not follow up on the issue you report with their plumbers. This is a completely honest review and they are a bad business. Please seek elsewhere for your plumbing needs.

    After PLUMB GENIUS didn't show for our 10-2 appt, with no call or text, I asked my boyfriend to…read morecall to find out what was going on. (I was in an all day training and couldn't make the call Myself.) They apparently told him a tech didn't show up AND their Internet was down. Apparently they don't have a backup system to alert customers in these situations. Due to still needing the plumber, it was rescheduled for 1-5 today. We were able to get in touch with RotoRooter who actually answered their phones, and could come out the same day. So I called Plumb Genius SEVERAL times to cancel the work order. However, they didn't answer their phone, and their voicemail was full. I just got a text letting me know the plumber was on the way. Shoot! Totally forgot! So I called and said we'd had the appt for yesterday, but had to call Roto-Rooter, paying 3x our warranty fee, and to cancel the appointment. Holy cow! This woman flipped out! She said "if it was an emergency why didn't you let us come out on Tuesday?" Because we work. You know, to make money to pay the plumber. She said it must not have been an emergency at all. It wasn't an emergency on Tuesday, but had escalated to the point we couldn't shower or flush. To me, that's an emergency. That she doesn't understand that plumbing issues can go from merely annoying to emergency status is concerning. Perhaps she just started working there. THEN she called me back to swear at me! And point out that someone had rescheduled yesterday for today (yes bc we didn't know our options at the time and wanted an appointment on the books--not that appointments really seem to matter with Plumb genius. I told her since it was an emergency, we called RotoRooter, who answered their phones and were able to schedule the service. She continued to berate me and when I asked for her supervisor she claimed she wasn't there, that she would talk to me in the same manner, and refused to give me her supervisors name or number of course. Charming experience. I'll be sure to let my warranty company know of their "service".

    Vip PlumbingOk - plumbing - Updated July 2026

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