I called early this morning due to an overnight frozen/burst pipe in my attic & small flood in my…read morehouse. Ryan answered my call with cheerful professionalism but also concern for my problems, which was just what I needed in my distress. He said he would have a technician to my house within the hour and he did! Eric & Bubba were the best. They analyzed the issues, explained their game plan to me, went for parts & finished the work quickly - definitely made my bad day a little better!

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Ran new pipes in the attic did not insulate them. 75 year old husband got in the attic and did what…read morehe could. Paying someone else to insulate the pipes.

my 5th experience w VIP and the last four were all good. yesterday (12-23) I went on line and…read morebooked my appt for between 2-4 pm, and I quickly received a confirmation. at 3 pm I called to ask when the technician would be arriving and Cliff the Owner said his crews were slammed but he would check and give me an update. At 5 pm I called again and reminded Cliff I did not hear back from him and he basically said I should call another plumber because his crews could not get to my problem until 2 or 3 days. Done with VIP.

DJ saved the day - and my garden!…read more I don't often recommend contractors publicly, but David's Plumbing absolutely earned it. I recently had my water service line replaced from the meter to my house. During the project, David discovered that the boring contractor hadn't installed the new line deep enough to meet code. It would have been easy to work around it, trench through my landscaping, or simply let it go--but instead, he advocated for me. He stood his ground, insisted the boring company come back and do the job correctly, and ultimately saved me from ending up with a substandard installation. That decision cost him an entire day's work while everyone waited for the boring company to return, but he still put doing the job right ahead of simply getting paid and moving on. To top it off, when the project was finished, his final invoice came in below the high end of the estimate he had originally given me. In a world where it's common to brace yourself for surprise costs, that was a refreshing experience. If you're looking for a plumber who is knowledgeable, honest, and willing to advocate for his customers instead of taking the easy way out, I can wholeheartedly recommend David's Plumbing. Integrity like that deserves to be recognized.

When my water heater broke, I called this company (based on high rating reviews) and left a message…read morebut never heard back. Very disappointed.

STAY AWAY! We hired Josh, In and Out Plubming to do the plumbing on a new construction. We didn't…read moremake it past the sewer pre slab work. After the initial install, the system had 8 leaks and failed inspection. Josh was not on site when the pipes were put together and his helper (not licensed) did not ensure the pipes were fully seated as the glue dried. I called Josh to inform him of the failure, and Josh sent another person out (not licensed) to repair the leaking joints. After this, there were still four leaks. After this, I expressed my concerns with the entire system and how it would have more failures as settling and concrete were added. Josh, the inspector, and I all agreed the way forward was to replace the whole system. Josh took his sweet time to get back out there and never replaced the system. Instead, he just slapped glue on the leaking joints, resulting in two leaks still being present. Josh never passed a proper inspection, and I ended up firing him. Upon removing the pipe with the second plumber, we discovered many more issues with existing joints that would have failed if left under the slab. Later Josh put a lien on the property, which we ended up having removed. I am in the process of filing a complaint against his license because he gives plumbers a bad name and does not care about quality. STAY AWAY!

I guess you forgot my 360 dollars you owe me I mean I don't see why you would but my money is a…read moremust it's a bad deal not paying what's owed my friend .I only get mad at certain things sir pay is one of them the smart thing is pay me . period I'm stupid when it comes to payment and I may act funny so best u pay me what's owed

My water heater had a leak. SOL provided a great service within 24h start to finish. I contacted…read morethe company on a Sunday, I got an answer within an hour for a free quote the morning after. Ernie showed up on time, gave me a competitive quote on the spot. I contracted him a few hours later. He came the same day in late afternoon, changed the water heater and that was it. No hassle, no fuss, quick, efficient, courteous, knowledgeable. Great job! Ernie owns his company and operates by himself 24/7: great asset to have in our rolodex.

After him showing up unannounced he tried to bypass my service call. Then he promised to return…read moreonce I capped a drain which i didnt know would be a requirement. Never to return or respond to emails, phone calls, or text messages which required me to call in an emergency plumber costing me 100s in fees. Cannot be trusted at all.

Was sure our hot water tank was out because it was not heating, Technician even thought it had…read moregone out or it was switch ,Tried to get us to buy a new hot water tank for 2 thousand or we could put a new switch for 770. He came out twice once to check it out ,next day to put it on come to find out we was only out of propane, We sure felt bad we had not checked it first, Guess our service man being a professional and all sure didn't know!!, charged us for parts, service calls. that was fine! But didn't feel 570.00 was fair for nothing what so ever wrong with it ! Thank God we didn't do the 2.000 for new tank.

Very poor customer service. They don't value their customers time. They were much better when they…read morefirst opened. Not sure what happened. They use to be my first call when things went wrong, but they have lost a customer. Word of mouth can make or break a business.

We had a huge leak in our crawl space that we didn't know about but were suspecting. No other…read morecompany would go down there because it is very small. The other companies just said it was dry and fine and that they didn't need to go down. Amped was very thorough, found the leak, and fixed it all within a few hours. All three employees we talked with were very kind and professional.

Called at around 8AM for emergency service and was told between 10AM to 2PM. 2PM rolled around and…read morenever heard anything. We called several times since and was told tech will be here before 4PM. 4PM rolled in and still nothing and again no communication from them at all. We just cancelled as this is very unprofessional as we have wasted a whole day waiting around and trusting them when we could've call other companies that would honor their promise to their customers.