3rd time we have used Edmond Plumbing for service issues. This time it was a toilet bolt / flange…read moreissue. They have great communication, arrive on time, come in and make an assessment and do what they say they'll do, and even a little more. The flange was broken and whomever originally put it in did not grout and support it like they should have. Mark addressed the issues with his apprentice and were in and out in about 90 minutes at a reasonable price. We will use them again and recommend them.

Stay away from Edmond Air. I spent thousands to have Edmond Air replace the coils in my system in…read more2019, and I was told at the time that I had a 10 year warranty on the coils. When my system started to run hot this month in 2026, I had them come out and I was told that the coils were indeed leaking, but they only had a FIVE year manufacturer warranty. The tech admitted that when they perform the install, it is a 10-year warranty. However, they magically had no record of installing the coils in 2019, and did not even have my information in their system. I had a couple thousand dollars of work done and they had no information on me? Odd. The tech said that if I can prove they did the work, like with a bank statement, they will honor the 10-year warranty. So I provided them with my bank statement from 2019, showing they did the work, and what I paid for it. I contacted their office and spoke with multiple people who said they would look into it but they never got back to me. I finally called again, and they stated they could not honor the 10-year warranty even though I provided the proof of original service that they asked for. They then quoted me an enormous price of $3,150 to do the job, but then back-pedaled and said they could do it for just $1,900 to "help me out". What they did not tell me, but I found myself reading the detailed print on the quote sheet, is that the $1,900 price only came with only a ONE year warranty. Not ten. Not five. ONE. I made every effort to work with them and gave them every chance to make it right, but eventually I just had another company come out and give me a second quote. The other company only wanted $2,000 to do the job with a FIVE year warranty. No hassle, no over-quoting, no misleading information. I also had the other company check the manufacturer warranty status of the coils that Edmond Air installed in 2019, and they confirmed Edmond Air NEVER EVEN REGISTERED the coils with the manufacturer in the first place for a warranty. So... Edmond Air lied about the ten year warranty, had no record of the original work they did, said they would honor warranty with proof but then did not, overquoted me in an attempt to make it seem like they were helping me with a lower price later, communicated poorly throughout the whole process, and never even registered the coils with the manufacturer for warranty in the first place. All of this hassle and poor service, and on top of all of it they were much more expensive than the other local company that I reached out to anyway. I would not do business with this company.

Although they didn't *actually* come out to work on my plumbing (my pipes froze and broke from that…read moreepic Deep Freeze in January 2 weeks ago and I've been without water since) - they stood me up and cost me 4 hours of leave time - they seem like really nice people. Anna, who answers the phone, was very nice. I just am not up to playing plumber games, where they say they'll be out at a specific time, and then they aren't. They don't call when they are actually on the way, and they show up after you've called to reschedule because it's after the latest time they said they'd be here, and you're now into overtime pay - and with no face mask in these covid times. I can't deal with having to take **multiple days** off from work - and possibly losing my job - over a broken pipe. I especially can't deal with the modern practice of plumbers sending someone out to do an "estimate", but not to fix anything, and then scheduling an appointment to come out and do the work - forcing the customer to take off multiple times from work. That's just so wrong. I hope this was an aberration and not a common practice with Giesbrecht. What happened to: call the plumber, the plumber comes out and DOES THE WORK and gives you a bill and you pay? Done and done? ONE day off from work, one day of stress and anxiety and fear, and it's over? I'm sure the Giesbrechts are wonderful people. I'm also fairly sure they are good plumbers. I just can't deal with being stood up. I won't get any more time off from work until late MAY. So I guess I will have to live without water for all of March and April, and most (or maybe even all) of May. But don't let my anxieties and stress reflect on them. It's a bad time all around. They're doing their best, and I'm a hot mess, without water.

I don't often write reviews but this company certainly deserves one. I needed a new hot water tank…read moreand I began searching Facebook for referrals. Giesbrecht Plumbing came up over and over, so I reached out. Expecting the worst, they came out and diagnosed the problem in less than an hour. They explained my options and I elected to get a new water heater, which was installed in less than 3 hours at an extremely reasonable price. I've worked with a few plumbers over the years and this team is the gold standard for service and quality. Jeremy, Anna, et al. are absolutely wonderful!!!

Did an excellent job. Responded in a timely manner. Sal was…read morevery knowledgeable and pleasure to work with,

So their we were; trying to change a shower head, it should have been a simple thing to do; right?…read more Well one broken pipe buried in a wall later! I'm calling Andy's Plumbing. I was grateful That he was having a slow day he came out and hour later did a bunch of measuring and then cut a hole in my wall found the twisted off pipe. It was copper; not this rubber stuff they use now days. Anyway he use a pipe cutter took a section out; then took the shower arm off and replaced it then reconnected it welded back the copper pipe attached a wood anchor arm on to the pipe so this wouldn't happen again, tested it then resealed the wall. He was so carful when cutting out the Sheetrock that it was able to be reused! I definitely recommend calling ANDYS PLUMBING

Tim is very capable of handling any job you need done. His prices are reasonable and he is prompt…read morefor your appointment. I highly recommend him!

Had them come out to seal up a window leak. They came through and replaced window seals. It handled…read moremost of the rain issues but on hard rains it still leaked. I asked them to come back out to give another look. They agreed and we scheduled a time for them to come back. They no call no showed me the day of the appointment. I contacted them the next day and asked to get back on the schedule. They said sure and i never heard from them again. Not a great way to spent $321 pricey service with low quality results.

This will be the second time I am leaving a review for D and D. In my first I said I'd never call…read moreanyone else and I meant it. We had an issue with the washing machine drain backing up in a toilet. The crew came out and went to great lengths to try to find the clog, they were on the roof, pulled the toilet up (and found a problem and repaired that while they were at it), and the problem persisted. So they came back out with a camera and finally found the issue. All of this combined cost less than half of what a previous plumber I used charged to run the camera. I'd trust D and D with any plumbing issue I ever had. And I absolutely know that the price I will pay him will be significantly lower than what you'd pay the guys that advertise on the radio all day.

This place never mentioned over the phone that their service call fee is $200, which is abnormally…read morehigh. They didn't inform the techs about anything I reported over the phone, so techs showed up not knowing the issue. They made me report all the same information over again, verified that what I said was true, charged me that outrageous fee, and left. Now I still have no water and also no grocery money. One star, because none of this is the techs' fault. Do not recommend.

We loved our first service for help so much that we signed up for a maintenance plan to check our…read moresystem every six months and canceled out previous serviced with another company. We purchased our new air conditioner unit for outside from them and they again were great to work with! Our second call was to check a leak in the wall behind the shower. It wasn't a good experience. The tech seemed a bit full of himself. That cost $99 and the tech told us we needed to tear out the whole shower to stop the leak. A second opinion proved it to be a simple leak down a water pipe and I fixed that on my own. Next service we were told that a cleaning of our duct system was needed. I ask if they would put a new anti-bacterial bulb in the unit after the cleaning and they told me no problem. So I ordered one. Today we had to Haden & Andrew come to clean the duct system and they were great. When they arrived I reminded them of the bulb they had agreed to plug in. After the cleaning, they were to mist the ducts with a machine to kill anything bad left in the ducts. Unfortunately the machine used to spray this mist would not power on so they called the office to find out what to do. Afterwards I was told they would need to come back when they got the machine working and they also were told to charge me $65 to change the light bulb. After buying a new unit, a cancelation and rescheduled appointment due to broken equipment, incorrect evaluation of a leak, crooked hole in my wall I told them no to the $65 charge and took my 75 year old bottom to the attic an replaced the bulb in less than five minutes. I felt insulted. And now we wait again for the sprayer to be fixed and them to return to finish this service. The best part of the visit today was Haden and Andrew, they were great guys, answered questions and worked with me to move my dogs and cat out of the way, they did good work and I appreciated them. At present, we are still waiting to get them back to spray the ducts, it is important to us as we have our daughters and children here and we have all experienced upper respiratory and sinus problems as well Asthma recently. I feel if anything a discount should have been offered due to all the trouble it has been getting this partially done.

Their office texted me when my first choice plumber was booked up previously. Eddie came out the…read morenext day, fixed my faucet and fixed the seal/washer on a pipe underneath the kitchen sink, stopping the water leakage. Eddie was friendly and polite, diagnosed the problem right away and fixed everything to my liking. I definitely recommend Pronto Heating & Air Conditioning.

They came out for a frozen and cracked pipe. Service response was quick. They were professional and…read morethorough, for a very good price. Recommend them highly!

Boy, did I hit a nerve!! How many family and "friends" posted a 5 m-Star review for you???…read moreYou mentioned that the $95 would be covered in the cost which would be basically zero but you don't understand if I didn't use your services and someone else was cheaper I would still be out $95. But to attack me the way that you did I think it's also unprofessional!!! This is what that app is all about. I am entitled to my viewpoints people can take it or leave it! I just feel for someone that is in the medical profession as a registered nurse and a Navy veteran that you might have a little bit more compassion...

Will never use again! Unprofessional ... made an appointment with them and they didn't show up or…read morecall me. Called another plumbing service and got same day service for half the price this company quoted.

I called today because my garbage disposal was clogged, they said $340 to come out and clear it…read more.. I was shocked at the price, this company must be driving Tesla's to service calls. I called around and was told the average service call is $80, what was A Amac's planning to do... for $340 they must have been going to serve me dinner and provided a massage. Run from this place, I got my garbage disposal fixed for $80. I report my experience good or bad, sometimes the truth hurts.