Cody was very knowledgeable, professional and was able to resolve our HVAC issue quickly. We really appreciate great service and communication. Thank you! read more

A huge thank you to Randal as all went well and good reports with the units. They are clean and ready for the warm weather. Also, Randal advised me as to how to alleviate the extreme pain in my neck. I can move my head as of now!! Thank you again for everything!! Have a Blessed day and safe travels! read more

The tech was very knowledgeable I. Diagnosing the issue, his professionalism and courteous behavior is what I've come to expect from Norman Air techs. Great experience. read more

Nick arrived on time and completed all tasks in a competent and efficient manner. He was very personable and professional.

Always well priced and they get out quickly. Have used them for 15 years to service our unit bi-annually. They installed new H/air system in 2022 & it's all great! Good people. read more

We had great service from Minter and Sons after our AC motor blew over Labor Day weekend. We called on Saturday evening and they came out on Sunday morning to check our unit. Initially things seemed ok, but later on Sunday evening the unit stopped working and our house was heating up pretty quickly. We have 2 young kids, and they weren't able to sleep. We called back and Will came out last minute around 7p and replaced the motor for a price we thought was fair! Our A/C is working great now and actually cooling the house even better than before. Will was straight forward, quick, and fair. We really appreciate how quickly he came out and remedied the issue. read more

We had great service from Minter and Sons today. We called to tune and check our units. They just seemed to be running alot and not keeping up. Hayden showed up and patiently cleaned and throughly checked our units. . They price was more than fari and our A/C units are working great now and actually cooling the house even better than before. Hayden did a great Job and really appreciated all of his efforts! I definitely will be calling them back! read more

I had them scheduled to come between 12p and 2pm and at 1:22p I received a phone call that I unfortunately was not able to answer immediately. I listened to the voicemail asking if someone was home (which yes, they were!) and called the number right back, WITHIN 4 minutes after receiving the first call and the rude man on the phone informed me that they already sent that technician to another job and that I would have to wait another two hours for service. I could not believe that they didn't wait even a few minutes for a callback before moving on. He was awful to deal with and I WILL NEVER CALL THIS COMPANY FOR ANYTHING EVER AGAIN! You should NOT USE THIS COMPANY!! Do not recommend at all!!! Horrible customer service. read more

Jason with Minter and Sons was great! Gave me no BS information about my system and solutions to issues I was having with our system. I am set up on their seasonal program for tuning and inspection. These are a great group of HVAC professionals and I appreciate their type of service and personal approach to business. read more

Well this is probably the worst company I've ever used in my life. DO NOT use Minter and Sons. They had a service tech come out who was BEYOND rude. Then come to find out the woman who scheduled my service scheduled me for the wrong thing. When I called back to explain why I was upset the owner got on the phone and proceeded to be the stupidest man I've ever talked to in my life. No matter how many times I explained to him that the service that was scheduled was not what I had asked for, he just kept saying over and over and over and over "the Order just says tune and clean." I'm like bro, I don't work for you, I have no idea what the order says or what your employees wrote down, that information was not conveyed to me or I would have explained further what I was wanting. I'm so frustrated at this point and trying really hard to keep my cool. The frustration is apparent and so his 'sane' response is to ask me if I'm ok and tell me that I'm being mean. I'm like dude, is this seriously how you're going to talk to me and think that I'm going to continue business with y'all? I didnt drop the ball, your employees did. BIG TIME. So I ask him, who are you? What is your position in the company and he's like, oh I'm the owner. Well Minter, your son Jason is a much better businessman than you are and maybe you should literally never speak to clients. So long story short, they suck, their customer services sucks, their employees are useless and I will be finding a new heating and air company today. -50/10 would NOT recommend this company. UPDATE: the owner of the business called my father, not me, to ask to take the review down. He kept saying my dad made the appt (he didn't), then he asked me why I had written so many reviews. Like what does that have to do with anything? Seriously. I told him that if he didn't like negative reviews maybe he shouldn't talk to people the way he did to me. Then he says, "well I do work for your parents and they're happy." Again, I'm not my parents, they didn't hire you for my house, I did, and I am absolutely not ok with him calling my father to handle this rather than to speak to me. Is this guy for real? read more

Used for servicing of HVAC system the last few seasons. Quick to respond and arrives on schedule. Prices / service charges are inline with others, and a little better than some. Most recommended service provider. read more

Used them to repair a HVAC unit several years ago. A young man came to fix the unit but did not have the experience to find out what was wrong. I called to tell them it still did not work and have someone else come out to look at the unit. The owner came out to my business with the young man to look at what was wrong. He was a complete jerk and acted as if it was my fault the young man did not fix the unit. He then fixed it in 1/3 the time the young man had spent. But, I was stunned that he acted that way he did. They advertise themselves as a Christian business. These people make Christians everywhere look bad. It is an embarrassment as a Christian to have people like them advertise they are a part of our faith, But, I guess there are jerks everywhere. I would rather sweat in the summer than work with these people again. read more

I've used this company for years. I had a really messed up system, they helped me make due with it for years. I finally did replace it and have a wonderful American Standard system that they put in. They do stand behind their work. I recommend this company for your hvac needs. read more

Minter & Sons have been servicing my HVAC system for many years. This year, however, they don't seem to be able to fix the problem. A technician has been here twice this week, but it is still warm in my house. It was 82 degrees at 11:30 pm last night and it is 78 degrees this morning before 8:00 am. The thermostat remains set at 74 degrees. It hasn't gotten down to 74 degrees all week. I assumed he checked the Freon, so I didn't ask. Maybe I should have! Saturday, August 11, 2018 read more

No complaints here. Seem to be honest, and technicians do well explaining and getting job done. Had a bad contactor (arch welded closed and I saw it was), replaced, worked great for few weeks then had a different issue with compressor intermittently starting up. Called them back out and I was with the tech and found a wire insulation deteriorated with bare wire. Tech replaced wire and unit runs great, and no charge for repair or follow up call. I am impressed with their service and have no complaints. I would recommend them. read more

very expensive! Called them once, now I have major heat and air conditioner problems, no matter how much they charge, how many times since Aug. 2017 Minter and Sons have been out to repair my heat and air They cant seem to fix the problems. I'm beginning to wonder if I am being scammed? Buyer Beware! read more

Stay far away from these people. They lied to my wife and lied to me. Tried talking themselves out of it denying why they had to charge so much for a job. Quoted $1850.00 for a job under warranty they installed just five years before. Job done elsewhere for under $300.00. After the dust settles they have been reported to the EPA and the Consumer Protection Department. I hope justice will be served for these folks. read more

We will never use this company again after our horrible experience. We had to have another company fix the problem after this company made 2 trips and charged us both times. read more

I haven't used their services but i got into a fender bender with one of their workers. He was very helpful and explained what we should do. I had never been in an accident before and was glad it was with him. He even called the next day to make sure i was doing ok, and did all that he could to help out. I didn't file a police report and he truthfully admited to what happened to the insurance company, and it was a short painless process. I think that he was a very honest man chock full of integrity. If you use their services i have no doubt you will be happy with their honesty and proffesionalism. read more

Beware, They dishonestly hide their prices by adding additional markup to the cost of their parts. They came and replaced a faulty capacitor for me last week. I paid $89.95 for the service call. I figured that this was the cost that they need to charge for their overhead, and was not going to argue with it. However, when they charged $172 for replacing a capacitor, I draw the line. I expect some markup, but this is outrageous! They insist that they are honest, but honest people don't mark up their prices that much. I can find the part online in many sites for under $15, with the average being $25 and the rip-offs around $30. I would expect a technician to double or even triple their cost, but this is ridiculous! read more

Had my AC serviced as it went out on a hot day. Kudos for getting out to us and replacing the motor within hours of calling. However hours before they came out my thermostat worked perfectly fine. After they leave its stuck on 70 and clearly doesn't read temperature. Called to follow up and I'm told it's just broken and I need to replace it. Seems fishy that it stopped working after your service. I will not be using this company for future service nor would I recommend them to friends. read more

I had a service call to my house 6-19-17 to replace a worn fan capacitor on my A/C unit. The technician, Jason, showed up on time and was very professional, courteous, and friendly. He checked the unit and verified I had a service call to my house 6-19-17 to replace a worn fan capacitor on my A/C unit. The technician, Jason, showed up on time and was very professional, courteous, and friendly. He checked the unit and verified the capacitor as being weak (about 1.5 MF out of the rated 45 MF) and replaced it with one off his truck. Jason also thoroughly checked my unit as part of his service call. The entire repair process from the time Jason arrived at my home until he left did not exceed 20 minutes. The issue I have, however, was what I was charged -- $260.95; $89.95 for the service charge and $171.00 for a 40/440 dual capacitor. Jeff, the person currently answering the telephone and dispatching technicians, informed me that this was "flat rate." Even though I can buy the part for $19.10 (plus tax) from the local Grainger Supply as a walk-in retail customer. A capacitor is not a difficult item to diagnose with a multimeter or replace (remove the service cover and unplug the old capacitor and plug in the new one). I have a hard time understanding how a $20 part becomes $171 through any "flat rate" process, particularly when I had the entire fan and capacitor replaced on my old A/C unit a few years ago -- ON A WEEKEND -- for less than this charge today. All attempts to get an explanation from Jeff have been met by insults and condescension. So how about it, Minter and Sons, why is a $20 part upcharged by $150? The $89.95 service charge should've covered my convenience to have someone come to my house, but $171 for a basic part that you all carry on your trucks is a little hard to accept as fair. You all have my telephone number. (Invoice number 50383.) Please call. of the rated 45 MF) and replaced it with one off his truck. Jason also thoroughly checked my unit as part of his service call. The entire repair process from the time Jason arrived at my home until he left did not exceed 20 minutes. The issue I have, however, was what I was charged -- $260.95; $89.95 for the service charge and $171.00 for a 40/440 dual capacitor. Jeff, the person currently answering the telephone and dispatching technicians, informed me that this was "flat rate." Even though I can buy the part for $19.10 (plus tax) from the local Grainger Supply as a walk-in retail customer. A capacitor is not a difficult item to diagnose with a multimeter or replace (remove the service cover and unplug the old capacitor and plug in the new one). I have a hard time understanding how a $20 part becomes $171 through any "flat rate" process, particularly when I had the entire fan and capacitor replaced on my old A/C unit a few years ago -- ON A WEEKEND -- for less than this charge today. All attempts to get an explanation from Jeff have been met by insults and condescension. So how about it, Minter and Sons, why is a $20 part upcharged by $150? The $89.95 service charge should've covered my convenience to have someone come to my house, but $171 for a basic part that you all carry on your trucks is a little hard to accept as fair. You all have my telephone number. (Invoice number 50383.) Please call. read more

To start, we never had a problem with their service until a couple of weeks ago. On a Saturday we needed some emergency repair and we have a maintenance contract. To sum it up, 3 phone numbers and 2 messages later, no responses. We finally called Edmond Air who ANSWERED their phone and had someone available to send out. As of 12/06/12, still no acknowledgment from Minter & Sons that they dropped the ball. We're pretty passive customers. We talk with our wallet. Yes, we'll be moving on to another HVAC service. read more

BEWARE!!!!!!!This company is a fraud. They over charge, claim your system needs serious repairs, when really all that needed to be done was hook up one wire. The owner is rude, and disrespectful to women. If you don't like throwing money out the window, and don't want further damage done to your HVAC unit DO NOT CALL THEM FOR SERVICE ON YOUR UNIT. SAVE YOURSELF FROM THE TROUBLE AND HEADACHE. read more

Used them for service for several years. We needed to replace our system, so we used Minter due to our relationship. (Big Mistake). They failed to measure, so the system they brought would not fit in our attic. Due to their mistake, they charged us an additional $1000. They lied about it later. Then when we gave them a fair settlement offer, they started threatening us. Stay away for this business, go elsewhere for HVAC service! read more

These guys way overcharge, they came out and said they needed to order a part, said it would take 7-10 days to get part, 21 days later I called, they said they had the part, but they told me the tech that came to my home the first time said the service call was not a priority, so they were just waiting until they had time. Finally came out, spent 20 minutes replacing part coupled with the 30 minutes they were here the first time, charged me $655 and the unit still didn't work. Called them back to see when they could come back and a man named Jeff got irate with me and said we are through discussing this and hung up on me. I kept asking Jeff if he could provide me an invoice that broke down the charges, all he kept saying was they don't charge like that, they charge a flat fee. Minter and Son's is about 2 miles from my house in Edmond, so I figure that between both calls including drive time they have about 1 hour in this call. I checked on the part, retail pricing on the part is about $90. With the $90 service call that breaks down to $475 an hour for labor. I ended up having to call another A/C company, they diagnosed the problem, which wasn't even the problem Minter fixed, in about 15 minutes. They had to tear down the whole unit, it took about two hours to complete, They charged me a total of $250 for two hours of labor. Stay away from this company, they are inept and over charge. read more