Always a pleasant experience. Dependable and pleasant…read more Parking could be better. Prescriptions filled promptly.

The customer service has declined since the merger of the Grass Valley location to the Nevada City…read morelocation. Since then the wait time is at least 10 minutes and the clerks are rude. I've used Dokimo's since they opened 19 years ago and they were perfect. When I ordered new Blood Glucose Meter strips for a client I found out after trying to use them that they were the wrong strips. They were strips for a new type of monitor. I brought them back and the clerk said that I couldn't get a refund because I didn't choose the correct ones. I had no idea there were new monitors and strips. They should have asked me what monitor I was using to sell me the correct strips. They put the blame on me. $92 down the drain. I'm changing to Raley's. They give the best customer service in their pharmacy in our area and I can shop while waiting for my RX's.

CVS pharmacy always has a long line of people because the pharmacy is the best! Seriously, they are…read moregreat at getting their lines moving fast, and they even have a new touch screen system that allows you to check in and give a heads up that you're picking up multiple people's prescriptions at once. Michelle and Noura worked hard getting everything taken care of a long line and did great! (Beau is another pharmacy staff member I usually see but he wasn't there this time). Everyone is friendly (although, busy) and I feel like they need to know they're doing a great job. Thanks team! (And also, working at a local Dr's office, I know this pharmacy is easier to get ahold of than another's- Walgreens is the worst).

resolved a issue for me with issues I had with meds etc the staff were quick to help and caring and…read morekind quick solution as a result

PSA: Lizzie is the fricken bomb, lines out the door , she's answering the phone , helping customers…read moreand so so so friendly !! She went above and beyond not only for me but others as well. I was watching her while in line and I was so impressed ..

Looks like I'm not the only one to leave a review about the not so lovely cashier ... wow o…read more......First time here ... way to welcome a new customer . My doctor filled my prescriptions there to try to save me some money . Next time I'll just pay more to go to cvs . I called this am to see if they were ready since I'm not a regular customer I don't get notified that they are ... Amber answered the phone . Very short , huffing before I could even finish my sentence she interrupted and said I just need your name and dob.... Well ok . She couldn't hear my dob a couple of times so I repeated it louder and clearer which seemed to set her . When I came in only one lady with er at counter and I went down a middle aisle that seemed to be right , but apparently I was not standing in the right spot , and with my luck ...the cashier was Amber ... who very rudely told me I was not standing in right spot . So I said I apologize it's my first time here ... went to right spot , the lady left , so I walked up .. no sign saying "don't walk up !!!" And she started answering the phone and said "I wasn't ready for you so you'll have to wait "... WOW... I tried apologizing again feeling like the biggest a hole ... she then mumbled after she got off of one call "Jesus people " like she hates her job so much . I feel bad for her . She is a miserable person but that really hurts your customer base having a small business up against the giants with that kind of service as your face front ... I will never ever let my doctor send my prescriptions there again and I will be going on google , next door , etc Do better

They are very careful making certain that you get to talk to a pharmacist, if necessary. Tim who…read moreis one of the pharmacists is very easy to talk to and very thorough. Other pharmacies have handed me a wrapped pkg so that I could not get to the instructions. By the time I got home and unwrapped the package, I discovered the instructions to talk to a pharmacist. Too late to return item and no recommended consult.

I'm so disappointed with this pharmacy. They literally do NOT CARE about their patients. Whatever…read morehappened To common decency and customer service? We are switching ALL of our medications from there due to stinky attitudes and their first words, without eye contact, are: date of birth. Glad to be done with them!

Great service and shipping for a local compounding place. Communication and ease made the process…read morebetter!

Always helpful. Fast, efficient and accurate service. I'm live 60 miles away and my prescriptions…read moreare mailed and in my hands before I know it!

My car batterie died in the parking lot near this store. My…read morephone batterie was also down to 21% I was having a rough day to say the least, After waiting on the tow company 1 1/2 hours, I knew my phone would be dead before they would get to me. I went into Rite Aid to buy a charger and ask if I might plug it in there. Richard Helped me by searching for the right charger because my phone is older. When it would not charge fast enough on the "Photo" computer, He provided a personal wall plug for me to speed things up. Richard, I am so grateful you were there in my crisis. I was able to charge my phone and respond to the tow company and get home! Your caring customer service made all the difference to me, calmed my racing heart and I could trust things would be ok. You certainly went beyond the average customer service. Thanks Again,Cat

If I could give zero stars I would!! Went in to pick up a prescription. It was already put back. I…read moreshowed him a text message stating that I had 2 more days until it would be put back and cashier responded "sometimes those messages are wrong". I've switched all of prescriptions out of Rite Aid except for this one and there is always a problem. They can't ever get the Rx coupons to go through but all of the other pharmacy's don't have a problem. They put Rx back before the allotted time you have. I thought instead of wasting these 30 min of my life because rx was put back I'd pick up a few things. Shelves are empty..literally empty!! They deny that they're shutting down but they might as well. Worst place in town!!

Excellent customer service. And I love to support local businesses. Highly recommendedread more

The local pharmacy in Colfax goes above and beyond, always to serve our community. I think some…read morehonest reviews would be helpful from the people who really really appreciate the pharmacist and staff for everything they do to make sure we get our medication and always extra attention.

my rx has a goodrx coupon... expires in 4 days over 3 weeks…read moreago i gave my rx and they still have none in stock...???

Need to hire more pharmacists!!the lines are ridiculous. I always have to wait half hour and still…read morethey can't get it right because they are und

This Rite Aid is very clean and well stocked, the checkout lines are a little slow sometimes but…read morethey do a pretty good job. All of the pharmacy staff are very friendly and helpful.

Horrible pharmacy!!! I wouldn't recommend this place to anyone. I call in my prescription and they…read moresaid it would be available the next day. I gave it about 4-5 days to get it and get there and the pharmacy tech tells me it isn't filled but I can wait 30 minutes for it to be filled. I told her no, I'd be back tomorrow (she was holding my prescription in her hands), I was upset considering I had given them plenty of time to fill it. She was very rude and needs to learn good customer service. So I return 2 days later and guess what? She tells me they don't have my prescription and it should be at the store the next day. Now I try to call in my prescription and talk to someone but NO-ONE ever answers the phone. I call within their new business hours 9-6 M-F, and can never speak to anyone. So I go in the store to go to the drop off window, oh guess what that's now shut down and everyone has to wait in one line, which was half way across the store. I am very disappointed in this pharmacy and many others in our town are as well. Due to these ongoing issues I have switched pharmacies and I suggest others do too!!!

This review is for one employee specifically. Her name is Loi and believe she's a pharmacist intern…read morein their pharmacy. In a fairly complicated transaction today, primarily because of my doctors's office and the insurance company, she was just great. And because of her, got my meds today. She went way above and beyond, and I suspect that's probably her norm. Absolutely caring about the customer, friendly, nice, sharp, and totally follows through. CVS, without question, you've got a winner there with Loi.

This CVS is the one Ive been coming to for years. The staff is friendly and helpful, although it…read moredoes turn over occasionally. I recently had the pleasure of meeting Mike the store manager. He went out of his way to help me with an item that had a low stock and I needed several. Really helpful and friendly. What a great experience.