Amazing and great service with Mr. Gerardo. He was very knowledgeable and kind and fixed my bike…read morechain super fast

Excellent service. Great value and communication. Quick and efficient work with great ethics, no…read morehidden cost.

These guys are awesome! They have everything you'd ever need, the store is immaculate, and the…read morestaff is friendly and helpful. I recently walked in with a 30-year-old wheel and a flat tire and tube that were neither standard nor easy to replace...and they stopped what they were doing (building a bike) and helped me find a suitable replacement, did the work and sent me on my way. When I thanked the tech for dropping everything to help me, he simply said 'that's what we're here for'. I was kind of in-shock because of how lousy service has become at other retail, fast casual restaurants, etc. Great work guys.

Love this shop! We purchased two new bikes as Christmas presents for our boys here. They were super…read morehelpful and patient, and we ended up with the perfect bikes. They built them and had them ready to for pickup on Christmas Eve.

Hands down the best bike shop around. The guys (and girls) in there actually know what they are…read moretalking about. They are super helpful and knowledgeable. I also really liked how is all the questions we were having with them when they were not 100% sure about something, instead of making it up or pretending, they said effectively, I think the answer is this but let me double check so I don't quote you the wrong battery life or wait on the bike car rack. Also, this location is their 'clearance center' so everything is seemingly on sale and it is huge so they have everything ad have a huge service and maintenance area which I think i probably becoming a bigger and bigger deal as more people are going to pedal assist e-bikes which is what we did. Generally we ride pretty flat areas but if we are riding hills or going a long way the pedal assist ebike is really nice. You don't have to use it but it allows people of different levels to go on rides together and lets you not have to avoid longer or harder rides because you know you can turn on the pedal assist if you want or need to. Lastly, they folks there make sure you know the features of whatever you are buying. It isn't a take it home and go on the internet or dive into the manual, even though you can always do that. They actually walk you through how it works and also say to come back in anytime with questions. Totally a lost art in service that it is cool to see still exists in some places.

This is an awesome shop, not only the variety bikes they got also the best after service that I…read moreever know . If you seeking a bike for yourself and your family and your kids. Come here, you won't be disappointed

I flew into Dallas with my bicycle to continue training for an upcoming race. After reassembling…read moreit, I needed some brake adjustments and stopped by Bike Mart Richardson near closing time. Despite the late hour, they welcomed me in and provided exceptional service. I came in expecting just a brake adjustment, but they went above and beyond--tuning my derailleurs better than they've ever been. The bike ran like new when they finished. They even took the time to recommend some great local training routes, which was incredibly helpful since I'm not from the area. The combination of their technical expertise, willingness to help at the end of their day, and genuine friendliness made this a memorable experience. If you're in the Richardson area and need bike service, I highly recommend Bike Mart Richardson. They turned what could have been a training setback into a seamless experience. Thank you to the team for taking such great care of me and my bike!

So pulled an old Serotta down, cleaned it up, serviced and took it out front for a ride around the…read moreblock. The rear derailleur cable was however frozen up. Drove the 30 min. to RBM Richardson. Explained I just need the one cable replaced and said I'll just go look around. Dude says "oh no, it will be at least 2 wks". I said you must have misunderstood, I just want a shifter cable replaced and not having just fallen off a turnip wagon I know that's a 10 minute job. In any case, that's not happening, so after 20 years and several bike purchases, I'm now a Trek shop in Allen customer. The only thing RBM has that I can't get online is bike service and repairs. You'd think they'd be making an effort not to eff that up too.

I visited this place with my son to explore e-bikes for the first time, and I must say, I was…read moreimpressed with the service provided. Experiencing pedal assistance was new to me, but opens up a new opportunity to further explore the city. The staff was incredibly knowledgeable and accommodating. Since they were an authorized Aventon dealer, I was able to test-ride a few different models. I also noticed they serviced any brand analog bike. There were a few folks bringing in their Specialized bikes for repairs or tune-ups, which is a testament to the quality of their technicians. The team patiently addressed all my questions without any pressure. Having visited numerous bike shops in the area, I can confidently say that none left me with the same positive experience. While I didn't purchase an e-bike on this visit, I will definitely be bringing my business here. I know a new bike is on the horizon for more family fun!

Wow!! Very honest and helpful. I have a Hurley e bike that has no customer service and the bike…read morejust can't be serviced anywhere. I tried CFB Bike Shop and I feel confident that what Odie was telling me was the best information for my current needs. He went over new e bike options and what the best deal was for what I was looking for. The best part is I actually found a place that will be able to service my new e bike. 10/10 recommend.

Came in to look at bikes and maybe get one for weekend rides. The staff gave some basic advice, and…read moreI found a model that seems solid for beginners.

Always helpful and great service. Great suggestions on repair, always call to inform you of any…read moreissues. Thank you Warren and Mikey!

These guys spent about a half hour picking thorns out of my tire before they put in a new tube…read moreCharged me a good price Very decent people, highly recommend Ps coffee shop in the same building is excellent

This review is a year too late. Kevin (owner) is just what we need more of. A talented LBS owner…read morewho knows his craft and a pleasure to be around. His place is a chill little shop near the square in Denton. Thankful he built me a sold SS mountain bike that is my go to for the trails in north Texas