On 1/16 we received a call that the bike was ready and were given a two-day window to pick it up…read morebefore the shop closed for a week. This felt a bit unnecessary considering the bike had already been there for about four months. Here's the part that caught us off guard: when we arrived, the total was over $350. Up to that point, we had only been told it would be somewhere in the $200 range. We were then told they couldn't give an exact price ahead of time because parts prices fluctuate, which hadn't been clearly explained earlier in the process. My issue isn't really the price -- it's how everything was handled. The communication throughout the repair took a lot of follow-up on our end, and the final cost wasn't clear until pickup. When we asked about the difference and the delay, the conversation felt a bit tense, but they did end up offering a small discount, which I appreciated. I originally planned to leave a 1-star review, but because they worked with us in the end, I'm settling on 2 stars. I'm not trying to discourage anyone from using the shop -- just sharing my experience. I'd strongly recommend getting a written estimate upfront and checking in periodically if your repair goes past the original timeframe.

No customer service from the owner, guess she doesn't want customers to come back and she charges a…read morelot to just readjust the chain of the bike

Not happy! It says they open at 10am. We arrived at 10:04am. It's not open. We wait and wait...it's…read morenow 10:47 and they still aren't open. No one is answering their phone. This is very unprofessional. We drove 40 mins to get here and now we have to leave as we have another event we have to attend and won't have time to go home to get dressed if we continue to wait. This will be my 4th time coming here and although they are always late, it's never been this bad.

Do NOT go to Oak Cliff Bike Synergy. I've had a few repairs and services done there. EVERY time, he…read moresaid it would be a week and kept the bike over 2 months. This last one specifically, I literally rode in my $1500 eBike to his shop, asked for him to do a tire replacement and full inspection. After a dozen delays, I go to pick up the bike and it's completely dead. Not only did he not notice it, after he tinkered with it, he just said "it died, it's not our fault". It's insane. I called the manufacturer, they concurred that this is a common issue with bike repair shops that don't know what their doing. After I took the bike away and had an expert look at it, he sent me this photo (see attached) where Jorge and his team had severed the wires powering the motor. When I showed these to Jorge, he continued to deny it completely and refused to take any responsibility. Now we're having to settle this in small claims. I'm not happy to do this, because I prefer to support local businesses and I live in Oak Cliff, but this is an awful shop, with a dishonest owner. Please don't make the same mistake I did.

Finally got everything sorted out. My new jeep is on the way. Thank you for taking care of this.read more

bike is ok but listing as street legal is a scam because of the registration nightmare. paid for…read moreassembly which was poor. and the route insurance and tracking havnt been responding for months so don't pay for that if you buy one of these. HUGE MISTAKE on my part for not researching a company that goes under 4 different names.

Great service and awesome customer service! Went above and beyond one would expect from this type…read moreof business! Definitely recommend this service!

From the owner: Full Service repairs for modern and vintage bicycles. One stop shop for repairs and parts…read more Serving my community since 2010 and 30 years experience to save you 50% or more compared to retail bike shops. All bike types are welcome here and all receive the same attention to detail and quality workmanship, regardless if it's a big box store bike or a twenty thousand dollar road racing or mountain bike. Get Your Ride On, at A Single-Track Mind Bicycle Repair Shop located in Waxahachie, Texas.

On 2/7/2026 , I visited the store to exchange a sweater. Upon entering, I handed the item to the…read moreemployee at the entrance, Avery, who stated he would place it on the counter until I was ready. When I arrived at the customer service register, I was told by the cashier, Max (identified as a Customer Service Manager), to wait to the side. I waited approximately 20 minutes while other customers were assisted ahead of me. When Max finally assisted me, he claimed the sweater on the counter was not mine. Another manager, Aaron, was called over, and both managers insisted that I had not brought an item into the store. This accusation made me feel as though I was being suspected of theft. Avery repeatedly confirmed to both managers that the sweater was the item I brought in, yet they continued to deny this. After approximately 45 minutes to one hour, the managers stated they needed to review security footage to verify that I brought an item into the store. I asked whether this was standard return procedure and was told it was not. During this time, I observed that other customers, who were white, were treated promptly and without similar scrutiny. This led me to believe I was being treated differently based on my appearance and ethnicity. After roughly one and a half hours, the managers returned but continued to behave in an unprofessional manner. During the interaction, Aaron stated, "I'm not going to admit I'm racist," which further escalated the situation and reinforced my concern that I was being discriminated against. Nearly two hours after my arrival, another employee, Leslie, handled my transaction respectfully and efficiently and resolved the issue without further incident. Additional concerns include: I was threatened with removal from the store for recording and taking pictures, and the managers were unwilling to provide their names. Earlier, Max refused to sell me Pokémon card packs kept behind the counter, claiming they were "not in the system." However, when Leslie scanned the same items, they rang up successfully and were sold to me, raising concerns that merchandise was being improperly withheld. As I was leaving, another customer intentionally struck me with a shopping cart, which added to an already hostile environment. I would like to formally commend Leslie and Avery for their professionalism and respectful behavior, as they were the only employees who treated me fairly throughout this experience. Based on this incident and information shared by family members, this location appears to have an ongoing issue with discriminatory treatment toward Hispanic customers. I believe it is unacceptable for managers to treat paying customers in this manner, to accuse them without cause, or to subject them to unequal treatment. All this while 10yr old son was watching. He then asked "why are they treating you this way". It's sad my son had to witness this type of discrimination.

Not really digging this place. The employees aren't very helpful, the prices are on the high end…read more Checkout is a total joke, the checkout lines and slow process are the main reason I won't be returning.

I am so happy with the outcome of my motorcycle. I brought my bike in to have some aftermarket…read moreaccessories added on to my bike and it turned out fabulous. Caitlin work with me to find out exactly what I wanted done and where I want it placed. She stuck with me through the entire process, while Mr. Moto got it done. Even when Moto ran into some small issues, he worked on my motorcycle accessories until he solved the problem. He didn't give up. He actually cared enough to put the effort into solving the issue. He is one of the nicest people you can meet, they both are. I definitely recommend Progressive Powersports Arlington 3636 S Cooper St Arlington, TX 76015 for all your buying and service needs. They have been with me through buying my first motorcycle, to adding parts, to service. They exemplify the meaning of family there. Thank you Moto, and Caitlin you guys ROCK!!! Kayla D

They did an amazing job helping me get new kickstand and installing it, I really recommend yall to…read morecome check them out, if you are looking for New Bike or anything.

Awesome dude ....! Mr. Nate was kind enough to fix me up good despite his busy schedule...AND...the…read moregreat conversation was free!!! Definitely do business with Mr Nate here on out..they say when you find a good mechanic..stick with him he's worth his weight in gold! Awesome dude ....! Mr. Nate was kind enough to fix me up good despite his busy schedule...AND...the great conversation was free!!! Definitely do business with Mr Nate here on out..they say when you find a good mechanic..stick with him he's worth his weight in gold!

Nate from BikeMedics is hands down the best dude I've met in years! He had me laughing from the…read moreget-go, which was such a nice welcome and an awesome way to start the week. Beyond being a genuinely great guy, he is insanely knowledgeable about bikes. He shared that it's been his passion since he was a young kid, and it absolutely shows in his work. He serviced two of our bikes (an ElliptiGO 8c and a Schwinn Sivica comfort cruiser) in less than an hour. Working right out of his BikeMedics van, he swapped out the brakes, lubricated the gears, and even washed them both down so they looked as good as new! He got everything done perfectly on the spot. But the absolute best part was that he actually took the time to show us how to properly operate the bikes. He shared some great tips and tricks, and even taught us how to fix small things ourselves in case they ever break. Nate is officially our forever bike guy. Do yourself a favor and skip the big box stores: you'll get way better service, learn a lot, and possibly even save some money by going with BikeMedics. I really appreciated the convenience of his mobile setup and his top-tier service. If you need bike repairs in Dallas, look no further. Highly recommend!

Eric was great. Came early, charged a fair price, did the work quickly, and did a great job. I…read morecalled him to install a center stand and fix a botched crash guard install on my Kawasaki. Took him probably less than an hour. Not only that, he spent some time helping me learn how to use the center stand and teaching me proper motorcycle maintenance for various parts of the motorcycle. Highly recommend him if you have a Japanese bike (as he only works on those).

On time. Excellent work. Reasonable costs. This was a much better experience than taking my bike…read moreto a shop and leaving it for however long it would have been. Highly recommended. I will call again when needed (which might be soon as I am currently looking to get a 2nd bike).