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    John's Trikes & Bikes

    5.0 (7 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 2 months ago

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    Shelley S.

    John took my request for a Saturday repair after my rear derailleur cable snapped during a ride. I ride a Catbike Musashi (recumbent bike). I've had truly horrific experiences at local non-recumbent bike shops and John is the closest trusted 'bent dealer to me. He took the time to do a quality job and replaced the cable and housing ,and since I stayed and waited I also got to learn some things about my bike as well. Fair prices and friendly staff: can't ask for more than that! Then I got the full thee-suite tour of the shop's inventory in all its recumbent glory: they've got the most extensive variety of trikes I've ever seen! John and Rhett, thanks for your excellent customer service. Keep up the good work!

    John's Trikes and Bikes in Historic Town Square in Lancaster, Texas.

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    2 months ago

    Would absolutely recommend to anyone! Helpful and knowledgeable people. Will be my go to bike shop.

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    Ask the Community - John's Trikes & Bikes

    Academy Sports + Outdoors

    Academy Sports + Outdoors

    2.1
    (28 reviews)
    12.3 mi
    $$

    My husband loves this store Has great variety of merchandise…read more Good prices Friendly staff

    On 2/7/2026 , I visited the store to exchange a sweater. Upon entering, I handed the item to the…read moreemployee at the entrance, Avery, who stated he would place it on the counter until I was ready. When I arrived at the customer service register, I was told by the cashier, Max (identified as a Customer Service Manager), to wait to the side. I waited approximately 20 minutes while other customers were assisted ahead of me. When Max finally assisted me, he claimed the sweater on the counter was not mine. Another manager, Aaron, was called over, and both managers insisted that I had not brought an item into the store. This accusation made me feel as though I was being suspected of theft. Avery repeatedly confirmed to both managers that the sweater was the item I brought in, yet they continued to deny this. After approximately 45 minutes to one hour, the managers stated they needed to review security footage to verify that I brought an item into the store. I asked whether this was standard return procedure and was told it was not. During this time, I observed that other customers, who were white, were treated promptly and without similar scrutiny. This led me to believe I was being treated differently based on my appearance and ethnicity. After roughly one and a half hours, the managers returned but continued to behave in an unprofessional manner. During the interaction, Aaron stated, "I'm not going to admit I'm racist," which further escalated the situation and reinforced my concern that I was being discriminated against. Nearly two hours after my arrival, another employee, Leslie, handled my transaction respectfully and efficiently and resolved the issue without further incident. Additional concerns include: I was threatened with removal from the store for recording and taking pictures, and the managers were unwilling to provide their names. Earlier, Max refused to sell me Pokémon card packs kept behind the counter, claiming they were "not in the system." However, when Leslie scanned the same items, they rang up successfully and were sold to me, raising concerns that merchandise was being improperly withheld. As I was leaving, another customer intentionally struck me with a shopping cart, which added to an already hostile environment. I would like to formally commend Leslie and Avery for their professionalism and respectful behavior, as they were the only employees who treated me fairly throughout this experience. Based on this incident and information shared by family members, this location appears to have an ongoing issue with discriminatory treatment toward Hispanic customers. I believe it is unacceptable for managers to treat paying customers in this manner, to accuse them without cause, or to subject them to unequal treatment. All this while 10yr old son was watching. He then asked "why are they treating you this way". It's sad my son had to witness this type of discrimination.

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    Academy Sports + Outdoors
    Academy Sports + Outdoors
    Academy Sports + Outdoors

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    BikeMedics

    BikeMedics

    4.8
    (16 reviews)
    16.6 mi

    Awesome dude ....! Mr. Nate was kind enough to fix me up good despite his busy schedule...AND...the…read moregreat conversation was free!!! Definitely do business with Mr Nate here on out..they say when you find a good mechanic..stick with him he's worth his weight in gold! Awesome dude ....! Mr. Nate was kind enough to fix me up good despite his busy schedule...AND...the great conversation was free!!! Definitely do business with Mr Nate here on out..they say when you find a good mechanic..stick with him he's worth his weight in gold!

    Nate from BikeMedics is hands down the best dude I've met in years! He had me laughing from the…read moreget-go, which was such a nice welcome and an awesome way to start the week. Beyond being a genuinely great guy, he is insanely knowledgeable about bikes. He shared that it's been his passion since he was a young kid, and it absolutely shows in his work. He serviced two of our bikes (an ElliptiGO 8c and a Schwinn Sivica comfort cruiser) in less than an hour. Working right out of his BikeMedics van, he swapped out the brakes, lubricated the gears, and even washed them both down so they looked as good as new! He got everything done perfectly on the spot. But the absolute best part was that he actually took the time to show us how to properly operate the bikes. He shared some great tips and tricks, and even taught us how to fix small things ourselves in case they ever break. Nate is officially our forever bike guy. Do yourself a favor and skip the big box stores: you'll get way better service, learn a lot, and possibly even save some money by going with BikeMedics. I really appreciated the convenience of his mobile setup and his top-tier service. If you need bike repairs in Dallas, look no further. Highly recommend!

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    Out bikes after service. Good as new!
    Out bikes after service. Good as new!
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    Cervelo

    John's Trikes & Bikes - bikes - Updated July 2026

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