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    John's Trikes & Bikes

    5.0 (7 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 3 weeks ago

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    Shelley S.

    John took my request for a Saturday repair after my rear derailleur cable snapped during a ride. I ride a Catbike Musashi (recumbent bike). I've had truly horrific experiences at local non-recumbent bike shops and John is the closest trusted 'bent dealer to me. He took the time to do a quality job and replaced the cable and housing ,and since I stayed and waited I also got to learn some things about my bike as well. Fair prices and friendly staff: can't ask for more than that! Then I got the full thee-suite tour of the shop's inventory in all its recumbent glory: they've got the most extensive variety of trikes I've ever seen! John and Rhett, thanks for your excellent customer service. Keep up the good work!

    John's Trikes and Bikes in Historic Town Square in Lancaster, Texas.

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    22 days ago

    Would absolutely recommend to anyone! Helpful and knowledgeable people. Will be my go to bike shop.

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    9 years ago

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    Oak Cliff Bike Synergy

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    4.1(14 reviews)
    10.8 miOak Cliff

    Not happy! It says they open at 10am. We arrived at 10:04am. It's not open. We wait and wait...it's…read morenow 10:47 and they still aren't open. No one is answering their phone. This is very unprofessional. We drove 40 mins to get here and now we have to leave as we have another event we have to attend and won't have time to go home to get dressed if we continue to wait. This will be my 4th time coming here and although they are always late, it's never been this bad.

    Do NOT go to Oak Cliff Bike Synergy. I've had a few repairs and services done there. EVERY time, he…read moresaid it would be a week and kept the bike over 2 months. This last one specifically, I literally rode in my $1500 eBike to his shop, asked for him to do a tire replacement and full inspection. After a dozen delays, I go to pick up the bike and it's completely dead. Not only did he not notice it, after he tinkered with it, he just said "it died, it's not our fault". It's insane. I called the manufacturer, they concurred that this is a common issue with bike repair shops that don't know what their doing. After I took the bike away and had an expert look at it, he sent me this photo (see attached) where Jorge and his team had severed the wires powering the motor. When I showed these to Jorge, he continued to deny it completely and refused to take any responsibility. Now we're having to settle this in small claims. I'm not happy to do this, because I prefer to support local businesses and I live in Oak Cliff, but this is an awful shop, with a dishonest owner. Please don't make the same mistake I did.

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    Oak Cliff Bike Synergy - Hard evidence that Oak Cliff Bike Synergy damaged and ruined my eBike, and then denied it.

    Hard evidence that Oak Cliff Bike Synergy damaged and ruined my eBike, and then denied it.

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    Oak Cliff Bike Synergy - Still closed but it's 10:50qm. Sign says they open at 10.

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    Still closed but it's 10:50qm. Sign says they open at 10.

    Academy Sports + Outdoors

    Academy Sports + Outdoors

    2.0(27 reviews)
    12.3 mi
    $$

    On 2/7/2026 , I visited the store to exchange a sweater. Upon entering, I handed the item to the…read moreemployee at the entrance, Avery, who stated he would place it on the counter until I was ready. When I arrived at the customer service register, I was told by the cashier, Max (identified as a Customer Service Manager), to wait to the side. I waited approximately 20 minutes while other customers were assisted ahead of me. When Max finally assisted me, he claimed the sweater on the counter was not mine. Another manager, Aaron, was called over, and both managers insisted that I had not brought an item into the store. This accusation made me feel as though I was being suspected of theft. Avery repeatedly confirmed to both managers that the sweater was the item I brought in, yet they continued to deny this. After approximately 45 minutes to one hour, the managers stated they needed to review security footage to verify that I brought an item into the store. I asked whether this was standard return procedure and was told it was not. During this time, I observed that other customers, who were white, were treated promptly and without similar scrutiny. This led me to believe I was being treated differently based on my appearance and ethnicity. After roughly one and a half hours, the managers returned but continued to behave in an unprofessional manner. During the interaction, Aaron stated, "I'm not going to admit I'm racist," which further escalated the situation and reinforced my concern that I was being discriminated against. Nearly two hours after my arrival, another employee, Leslie, handled my transaction respectfully and efficiently and resolved the issue without further incident. Additional concerns include: I was threatened with removal from the store for recording and taking pictures, and the managers were unwilling to provide their names. Earlier, Max refused to sell me Pokémon card packs kept behind the counter, claiming they were "not in the system." However, when Leslie scanned the same items, they rang up successfully and were sold to me, raising concerns that merchandise was being improperly withheld. As I was leaving, another customer intentionally struck me with a shopping cart, which added to an already hostile environment. I would like to formally commend Leslie and Avery for their professionalism and respectful behavior, as they were the only employees who treated me fairly throughout this experience. Based on this incident and information shared by family members, this location appears to have an ongoing issue with discriminatory treatment toward Hispanic customers. I believe it is unacceptable for managers to treat paying customers in this manner, to accuse them without cause, or to subject them to unequal treatment. All this while 10yr old son was watching. He then asked "why are they treating you this way". It's sad my son had to witness this type of discrimination.

    Not really digging this place. The employees aren't very helpful, the prices are on the high end…read more Checkout is a total joke, the checkout lines and slow process are the main reason I won't be returning.

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    BikeMedics

    BikeMedics

    4.7(15 reviews)
    16.6 mi

    Awesome dude ....! Mr. Nate was kind enough to fix me up good despite his busy schedule...AND...the…read moregreat conversation was free!!! Definitely do business with Mr Nate here on out..they say when you find a good mechanic..stick with him he's worth his weight in gold! Awesome dude ....! Mr. Nate was kind enough to fix me up good despite his busy schedule...AND...the great conversation was free!!! Definitely do business with Mr Nate here on out..they say when you find a good mechanic..stick with him he's worth his weight in gold!

    Nate from BikeMedics is hands down the best dude I've met in years! He had me laughing from the…read moreget-go, which was such a nice welcome and an awesome way to start the week. Beyond being a genuinely great guy, he is insanely knowledgeable about bikes. He shared that it's been his passion since he was a young kid, and it absolutely shows in his work. He serviced two of our bikes (an ElliptiGO 8c and a Schwinn Sivica comfort cruiser) in less than an hour. Working right out of his BikeMedics van, he swapped out the brakes, lubricated the gears, and even washed them both down so they looked as good as new! He got everything done perfectly on the spot. But the absolute best part was that he actually took the time to show us how to properly operate the bikes. He shared some great tips and tricks, and even taught us how to fix small things ourselves in case they ever break. Nate is officially our forever bike guy. Do yourself a favor and skip the big box stores: you'll get way better service, learn a lot, and possibly even save some money by going with BikeMedics. I really appreciated the convenience of his mobile setup and his top-tier service. If you need bike repairs in Dallas, look no further. Highly recommend!

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    John's Trikes & Bikes - bikes - Updated May 2026

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