this makes my heart sad. jeff did such a good job with all the bikes ive brought over the years. to…read morehear he went through hard times and turned in on the business is heart breaking. i hope him and his family are doing well.

I have a bike race in a few weeks so decided to take my bike to a local Mansfield expert for a…read moretune-up.....I called and left multiple messages.....no return call.....I finally decided to go to the business location on Friday afternoon at 2pm, which happens to be between normal business hours - door was locked - so I decided to knock - then I called in case he was in the back working on a bike - no response, once again voicemail - I find it hard to believe, given this business owners lack of attention to customer inquiries that..... A) The business is successful B) That if it is still in operation, that it won't shut down soon C) How this business has a 4.8 review on Google If indeed the business has shutdown, don't know why he hasn't made that clear on his voicemail message, on the front door of the business, and on his website.

On 1/16 we received a call that the bike was ready and were given a two-day window to pick it up…read morebefore the shop closed for a week. This felt a bit unnecessary considering the bike had already been there for about four months. Here's the part that caught us off guard: when we arrived, the total was over $350. Up to that point, we had only been told it would be somewhere in the $200 range. We were then told they couldn't give an exact price ahead of time because parts prices fluctuate, which hadn't been clearly explained earlier in the process. My issue isn't really the price -- it's how everything was handled. The communication throughout the repair took a lot of follow-up on our end, and the final cost wasn't clear until pickup. When we asked about the difference and the delay, the conversation felt a bit tense, but they did end up offering a small discount, which I appreciated. I originally planned to leave a 1-star review, but because they worked with us in the end, I'm settling on 2 stars. I'm not trying to discourage anyone from using the shop -- just sharing my experience. I'd strongly recommend getting a written estimate upfront and checking in periodically if your repair goes past the original timeframe.

Service level and repair time. Also, the staff was very engaging, and supportive as it applies to…read moretransporting your bike from your vehicle to the inside. Thank you.

Man, out of all the bike shops I've been to this was the best. Ray really took the time to walk me…read morethrough the bikes and tailor it towards one that fit me well. He also help me find out my size. I originally went in planning to get an AL2, but realized the AL5 was a much better fit. Thank you Ray and Javi!

I called ahead to schedule service on my electric bike. I explained it was an e-bike and the issue…read moreI was having. No one mentioned that they only service certain brands or systems. So I loaded the bike, drove to the shop, unloaded, and only then did someone step outside, take a quick look, and tell me they don't work on my model. I don't mind if a shop has limits on what they service, but that should be communicated clearly over the phone. It would have saved time, effort, and frustration. A simple question about the make and model during my call would have prevented the whole situation. Friendly enough staff, but the communication gap matters. If you have an e-bike, make sure you confirm whether they'll service your specific brand before making the trip.

Finally got everything sorted out. My new jeep is on the way. Thank you for taking care of this.read more

amazing place. Raymond was awesome. prices are very affordable. we were in and out in less than…read more30 min. they even serviced the ATV onsite. thanks so much highly recommend.

I've been bringing my Trek Marlin here for a couple of years now. He does great work, very fast,…read moreand very reasonably priced. You are going to get the same quality of work here as you would a commercial bike repair shop but for a fraction of the cost. He is so nice and friendly and will even shop around for cheaper parts or make recommendations for cheaper options. I have also brought my family's bikes here and will continue to use Big G! You won't regret letting Big G work on your bike!

Amazing and great service with Mr. Gerardo. He was very knowledgeable and kind and fixed my bike…read morechain super fast

I need a tune up for a bike that hadn't been ridden in several years. I took my bike down and they…read moreare great. They are extremely friendly and knowledgeable. I would recommend them hands down to anyone needing a bike or work done. They have all kinds of different accessories etc. I read a few reviews and it looks like they have had some drama in the past but I think that's just a one off event and not something that was just randomly planned. They are good people and once again , if you need bike service, do see these people.

Called to get information on a throttle issue with a 3-wheel e-bike. The person who answered the…read moreline didn't give his name. I explained that I had contacted them via Yelp on yesterday and someone had responded this morning. I proceeded to bring him up to date on what was going on with the bike. He asked questions and I tried to answer. When I said I wasn't sure of the maker of the bike, without going outside in the rain to our storage house to see, he seemed to become agitated and listed why this company wouldn't be able to work on these bikes from Amazon or eBay and other sites, bc they couldn't get parts from 3rd party sellers like Amazon. He asked how much did my bike cost and I informed him $1500. I tried to explain to him that these bikes, were ordered and put together in a bike shop, Bike Mart, actually. I tried "humor "/ slight laughter and this guy lost his stuff. He said I was laughing while he was trying to tell me why they couldn't work on my bike. Dude, I was trying to de-escalate this simple conversation, as he kept repeating that he didn't work on bikes bought from 3rd party vendors. Anyway, whatever your name is, all I wanted was simple information. Just moved here and as I said, I was just looking for a reputable bike repair shop to take my bikes for repairs or tuneups. You didn't have to be so rude and unprofessional right out of the gate. I hope your day gets better. My money will stay in my pocket bc you're not the only bike repair shop in the area.

These guys spent about a half hour picking thorns out of my tire before they put in a new tube…read moreCharged me a good price Very decent people, highly recommend Ps coffee shop in the same building is excellent

This review is a year too late. Kevin (owner) is just what we need more of. A talented LBS owner…read morewho knows his craft and a pleasure to be around. His place is a chill little shop near the square in Denton. Thankful he built me a sold SS mountain bike that is my go to for the trails in north Texas

They go above and beyond every time we come in. We've had several issues with an older road bike,…read morebut the techs here will charge you $5 to look at it and make minor adjustments. I really appreciate it! It's nice to not feel like you're being fleeced.

Purchased a bike for our son today. Evan was very knowledgeable and Russ helped give the bike a…read morecheck before we left. Highly recommend. Shop is located on the corner of Davis and Rumfield.

When we moved back to the DFW over 10 years ago we visited this store. It's a nice place in a…read moreslightly run down area. It's not in the main shopping areas so it's a bit out of the way, but they carry specialty items and name brands that the sporting goods stores don't carry. However, I wouldn't necessarily classify it as sporting goods, they don't sale the same stuff you get at Academy to Dick's Sports, they sale outdoor mountainy type of items... climbing, hiking, kayaking, bouldering, trail walking, camping ... that type of stuff, both materials and the clothes. It is really nice inside. It doesn't look anything inside like the older exterior shows. The staff and I believe the owner are super nice. I came in today because they carry Kuhl brand clothing, I was surprised that they had more styles then REI did, and they had longer lengths. Walked out with some, very happy.

This place is amazing. Got a new pair of trail runners and the service was over the top. They have…read morean outstanding selection of shoes including both shoe brands and shoes styles that the major chains don't carry. Plus they 3D scan your feet to ensure you get a shoe with the proper fit. If you're looking for quality and service I definitely recommend this shop. It's a bit out of the way but worth it.

Horrible service!! I went to Two Wheel World to get a new rope for my starter and to check out a…read moresmall leak on my four wheeler.. ended up with a new carburetor and a new manifold. They cut all my gas lines, that were replaced the year before, and hit me with a fat bill of new gas lines and the new carburetor and manifold. I never asked or gave permission for them to actually install these new parts. These ignoramuses ripped me off and Lied. It's a disgrace they are allowed to continue working in Arlington. These guys are crooks in the worst way because they hide behind a family friendly cover but in reality do not care nor want to help their customers. After five months of hell I finally picked up my four wheeler after a call saying it was ready. Took it to my house and I pulled the new starter....only pulled it once and the new starter I ORIGINALLY went in for broke!!!!... haha I couldn't believe it the one thing I went in for was completely broke worst than when I went in! I'm not sure any of these guys are actually real mechanics. I examined my four wheeler a little more only to find there were bolts loose/missing and new wires just hanging on the handle bar. Lol this will be the last time I ever visit Two Wheel World. What once might of been a respectable business is now just joke, a rat pit, a grease pit!! And a front for washed up mechanics who only waste their own time and yours!!

Good ole fashion bike shop. If your looking for the "Good…read moreafternoon sir, what can I help you find today." Kinda store, go to a dealer. My services have been quick, fair and responsive.