What a fun place to spend a few hours in the AV! We went with four adults and four kids 5 and under. Our experience was fantastic. Everyone was so helpful and the kiddos had a fabulous time. Really grateful we found Playmazing! read more

I had my son's 5th birthday at Playmazing yesterday. It was $400 for 1-4pm. Two hours of play and one hour in the "party room". It was fine, just expensive. There are a lot of rules like no music even though it's a private room and they charge for every little thing. Even using a plastic cake cutter would cost $4. The party room is drab. It definitely looks like a warehouse, no fun colors or images at all. I would suggest you bring a lot of decorations so the room can look full and party like for your experience if you're party is held in the bigger room. I would definitely recommend it but ideally it'd be one hour of play, then the party room, & then another hour of play because after the party, the kids wanted to go back and play and were really disappointed it was all over. read more

Playmazing - This is the larger party room, colorless and vibeless but definitely spacious. - Kids Activities Near Me - Lancaster, California

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Its an okay place but not really for the price. The staff and I think the owner got rude about my sparkling water. I asked if they sold any or if i could just pay for a soda and they said no and were very rude about it. Why would I give these people my $ read more

Terrible service they ladies in the front have a bad attitude should've be working in a kids environment with that attitude

Very disappointed with my experience at Playmazing. The staff (Nayeli & Elizabeth) was extremely rude and spoke to me in a disrespectful and condescending manner, as if I was stupid. As a pregnant woman, I expected to be treated with basic courtesy and kindness, but instead I felt dismissed and uncomfortable. Customer service should be respectful to everyone. Unfortunately, I will not be returning. read more

This is a great place to take my daughter as it gives a good amount of time for them to play for a good price, but I also recommend inviting friends for them to play with read more

The owner of play amazing is price gouging so my recommendation is no do not have your child's party here. Number one you only have 20 minutes to decorate and your clean up time is included in the price that you booked. We booked my grandchild's birthday party here my daughter-in-law paid $400 be mindful you have only 20 minutes to decorate when it's time to clean up you have to use that time that you were giving so if you booked 1 to 4 pm, you only have a small window to clean up and if not you will be charged $1 a minute. I don't care if it's in the policy this is price gouging owner get it together and rethink your policy or you will be losing customers! Plus any children not included in original booking that attends the party will be charged $17 per child in addition to the parents read more

Reading the comments had me scared. But I went ahead and did the private event. The people who work there are sooooooooo nice. They let me do a payment plan as long as it was paid off 3 days before the party! All the kids had an amazing time! Every kid was crying when it was time to leave lol the place is nice and clean. And the workers really just minded their business and let me and my family enjoy my babies first birthday. The pizza was good. The space is nice and big. I'm happy I did this for my babies first birthday. Please ignore the bad comments because I had no problems. A little hiccups but no problems. I'll def be bringing my baby there for free time play. Thank u to the 2 workers who were there. I forgot the names but they were perfect ! read more

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rude staff members. I brought my two kids today after some other inconveniences with the staff, and they took 4 minutes to register them. at the time of registration it was 3:04. they told me my kids would be out at 5:34 but as soon as it was 5:30 they started kicking us out... my youngest daughter needed to use the restroom and they didn't let her. They said "she can go outside" and when we were outside I realized there was no other restroom. If you can avoid taking your children here, do it. crazy high prices for a bad experience. read more

I took my son here for the first time on Sat. Dec 6 to pregame for his upcoming bday. By Monday he was covered in bumps and blisters showing symptoms of hand foot mouth disease. If you know then you know it's very contagious. I called the facility to inform them and complain. The person I spoke with said they wipe down and clean every 75 mins. That may be policy but that is definitely not being followed. I didn't see anyone cleaning or wiping anything down while I was there and it was full of kids. Don't go here unless you want your kid to get sick. I'm beyond pissed. read more

Can I just say how great it is to finally have a place like this for kids to play.. Parents don't always feel like driving 45 minutes for their kids to have fun it is a blessing to finally have something locally so the kids can have fun and enjoy. There are 2 sides 1 big open area and another secluded area for a birthday party. read more

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very clean and safe establishment. attended a birthday celebration, kids and adults had a great time. read more

I've been bringing my kids here for years and appreciate their incredible customer service and dedication to the children and families feeling safe and supported whenever we visit. We use our pass 1-3x/week and it's part of our weekly routine. read more

Playmazing was super fun and super affordable. Unfortunately it does get quite packed in a semi small area but besides that my family had an incredible time. Definitely worth coming ! read more

Everything was amazing!!! It is the best place to take your kids when there bored. Even i had fun and im 57!!!!! Kid approved!!!

My son had his 4th birthday party here and it was entirely fun and exhausting of all the playtime he had. The birthday package didn't break the bank and I'm happy he had tons of fun and great memories. read more

While Playmazing has a fun and safe playground that our kids enjoy, I would like to give 5 stars for that reason, but our recent visit was soured by a series of frustrating policies and interactions. First, we arrived at 10 am, excited to get started. Since we were early and among the first families there (there were only three families total), our kids began playing in other areas while waiting for the bouncy house, which wasn't open until 11 am. Unfortunately, the bouncy house tickets we'd purchased slipped out of my pocket during that time. When I noticed they were missing and asked for help right at 11 am, I was told there was no way to replace them. They even have a policy to reissue tickets, at $1 a ticket, but only for a minimum of $3--even though we only needed 2 tickets! It felt absurd, especially since we hadn't been able to use them due to the bouncy house being closed until 11 am. On top of that, the no outside food policy is incredibly rigid and not family-friendly. Despite the signs, we had brought organic snacks to support our family's dietary needs, including mine as a pregnant woman who eats healthily for specific reasons. However, an employee saw us and snobbishly insisted that we put our snacks away or, shockingly, leave the building to eat in our car. When I explained that our family has a specific diet, they couldn't have been less understanding. They offer almost nothing that accommodates dietary restrictions or healthy choices-just the usual Cheetos, candy bars, soda, and some juice. If they want to enforce such a strict policy, they should at least offer options beyond processed snacks and sugary drinks. Even worse, when you're forced outside, you have to give up your seating, which fills up quickly. As a pregnant woman, I needed a place to sit and eat, not to be "banished" for simply trying to feed my family in line with our dietary needs. I'd like to speak to corporate about reconsidering this policy; it doesn't benefit families and feels like a punitive rule for no clear reason. The facility itself is a fun, engaging place with lots of exciting things for kids to do, which is why we return. But these policies and the treatment we experienced could be improved to make it a more welcoming space for all families. read more

The only clean thing to do with littles in the av. I have been here a few times with my kid and they don't seem to get tired of it. They have rules but I am more then sure the way the people in the av are it's warranted. The bathrooms are really clean for a kids facility there's been a few times there was a time when there was an issue with the bathroom but when I told staff they fixed it right away. For being a play ground full of children of all ages and attentive and non attentive parents the bathrooms well the facility as a whole is really clean. I know the staff try's hard to keep the place clean. read more

Playmazing - The bridge a great photo opportunity - Kids Activities Near Me - Lancaster, California

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My two boys, aged 5 and 8, had a great time! I was impressed with the cleanliness and that we got 2.5 hours to play. All the staff were kind and helpful. read more

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If I could give this place 0 stars I would, but this may be the only way I can speak to the owner about her employees' terrible attitude. This used to be a frequent place for my kid. I have always followed all their rules, as dumb as some of them may be, and been nothing but nice and respectful to their staff. I've never yelled, complained, cursed at, or said anything negative to any of the employees. However, I have been banned because I stood up for myself when they called me rude. I asked them for examples and the only one they could come up with is that I supposedly "throw" the name paper at them. I have never done that, and despite one particular employee giving me attitude I have never responded in kind. When they confronted me about it, it was hostile and rude and disrespectful. I have never met such disrespectful people in my life. They claim they have video evidence, which I'm still waiting on. I've never intentionally been rude and this is how they chose to bring up their concerns instead of having a small conversation. I would have apologized for the misunderstanding and that i have an eye condition where I can't see peripherally. Other than that, I would love to take accountability for any other wrongdoing but I can't think of a single time I wasn't upbeat and appreciative. I am appalled by their rude behavior and after spending so much money here they will not get another penny. Owner, do better training your employees. Obviously I am not the only person that has complained about your staff. read more

We celebrated my littles one's birthday here. I'm not sure what I was expecting but they far exceeded my expectations! Every time I called to get info or details they were so helpful and accommodating. Every time I spoke to a staff member they were friendly and helpful which is not common now a days! The day of the private party I was running behind and the staff came in asking if they can help set up. I was so thankful that they did and everything turned out great! Everyone commented on what a great party it was and what a great location it was for the kids and adults. We all had so much fun. They even let us bring in a character for the littles ones. I highly recommend this place for any kid party you have coming up! Thank you staff at playmazing! read more

Playmazing - Elsa character not included but they allowed us to bring her. - Kids Activities Near Me - Lancaster, California

Best place to hang out in the AV if you have kiddos! I love this family-owned business so much because they actually care about their business and their customers. They keep the place so clean and the staff is so helpful. I have a younger daughter and an older son. They have something for both of them. We loved it so much here that my daughter asked to have her birthday party here. She loved it! With the extreme weather here, it's really hard to find local places to take the kids. AND on top of that, it's hard to find a place that is clean and the staff actually cares. Don't listen to the entitled haters. This place is legit. read more

Playmazing - Other side of the party room connecting to entryway. - Kids Activities Near Me - Lancaster, California

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I REALLY wanted to give more stars but the heat is unbearable in there. It's crazy to me that being in the AV and our summers along with it being a play place they have NO AC. I asked and they said since it's a warehouse they only have swamp coolers. I noticed the back door was cracked open to let the vent for the swamp cooler get air. It was HOT. The temp inside was 80 degrees according to the machine and a clock by the bounce house. Kids were drenched like they just got wet. You're only bet is if you get a seat right under a fan.. still doesn't help if you're running around playing though. Cleanliness was great and prices are about the same as every other indoor play place. Activities were fun and snacks reasonably priced. Will not be back though, we paid for 2.5 hours and left with an hour left because we couldn't take the heat. Playmazing PLEASE consider getting an AC unit! read more

I wish I could love this place. 1) The staff here have an attitude problem. And from seeing a previous review about this, I cannot say I'm surprised. I have the monthly pass and after I gave them my son's name they did what they had to do in their system and proceeded to charge me $18. I then told them that I had the monthly pass and the lady very rudely stated "well next time you have to tell us because we don't know". I then asked if their system populated that information automatically but they said no. I guess their system doesn't do that. Tip: start asking parents if they have a monthly pass from the very beginning. It'll make the process easier for both parties. 2) After trying out their monthly pass for a few months I decided to cancel because I don't come often enough. When I let the female employee know that I wanted to cancel she just said "ok, I can go ahead and cancel but we cannot guarantee that you won't be charged". Like, are you kidding? That is why I am cancelling ahead of time. She was just rude about it. I also expected her to ask me why I was cancelling and if there was anything they could do to keep me from cancelling (like any good business you want to try to keep memberships right?). Anyway, nothing. Once again, met with just attitude. 3) I understand that outside food and drinks are not allowed. However this place mostly offers candy and chips. My son doesn't eat any of that. He barely has any teeth. So it sucks when you can't even give your baby a yogurt without one of these women calling you out. Please offer better and healthier options for those who do not consume your current selection (I.e. apples, bananas, oranges, yogurt, etc.) Overall, I would recommend this place but the staffing needs better interpersonal skills. Better and friendlier service goes a VERY long way. Needless to say I will not be returning for the foreseeable future. I hope that if and when I do come back, the staff is friendly, welcoming and respectful. read more

A bit small but just enough for the little ones to have fun. Nice and clean and the staff were very nice and helpful.

Been here a few times and decided on booking a private party. Best choice ever. Great service all around. I literally felt like I was a celebrity to them w the way they treated me and my party. I booked private cause I thought the party room was small and it's really not! It's a very big spacious room. Love the set up. I can go on and on about all the little things and big things they did right!!! Go book that party trust me it's worth it! They offered to help set up, very attentive, very clean! They even had the tables w table cloths already. Loved that they had a net in the party room for the balloons. I had no worries w the balloons. Just all around a nice place!! Seriously a stress free party! read more

The employees have a bad attitude my son is autistic and one of the employees was rude to him when he went up the slide the wrong way Fun place for kids but employee needs better attitude and patience read more

The boys had so much fun. Prices are amazing. Decided to book a birthday party while we are here. Really recommend. read more

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Absolutely amazing they have a special day's twice where you are able to bring your autistic our sensory needs child , they have special toys and items put out just for them it's truly a breath of fresh air for us parents especially us that work all week since it's a Sunday event read more

Playmazing - Kids Activities Near Me - Lancaster, California

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My kids really enjoyed this hidden gem of a place . Super clean, the staff were really on it when it came to the sanitizing. They were also super polite. No complaints ,10/10 read more

Playmazing - Very fast , fun slides !! - Kids Activities Near Me - Lancaster, California

I want to like this place but the staff make it a terrible experience. They are very rude and unfriendly. For example, my 2 year old daughter had ripped her ticket on accident for the bounce house and they refused to take it or replace without paying for a new one. The place was not busy and it was obvious we hadn't used it yet. At one point my 2 yo daughter also took her socks off and they were so rude to me about it. They also have a terrible food and drink policy. I was prepared to buy snacks and drinks for the kids, but they wouldn't allow me to sit at the table with my coffee I had just purchased on my way there, saying it was dangerous. The kids do enjoy the experience, but for the parents they do everything in their power to make it unpleasant. I will not be back due to the staff and unreasonable policies. read more

Today is my first time here, and I'm impressed! My 4-yo daughter seems impressed, too. The site is conveniently (centrally) located in the Antelope Valley. At check-in, the process was easy and the ladies that helped me were friendly. The price is good: I think $15/kid for 2.5 hours ($10 if arriving before 11 a.m. at least on the weekday). The facility is clean and appears well maintained. The play elements are awesome and varied. They also appear very safe, which gives me the peace of mind to daze out or make a phone call, without worrying my kid will fall or if she'll wander away. (Of course, we should still keep an eye on our kids!) The temperature is cool and pleasant (great on 102-degree days like today!). Parent seating is in good supply (this is Thursday at noon -- not sure how the weekends are). The bounce structure is fun-looking, although each kid can only enjoy it once for 10 minutes. Would be nice to have two 10-minute sessions instead. Otherwise, I'm pleased with everything: the equipment, the music, the vibe, the cleanliness, and the friendliness. I will return again! read more

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Had such a great time today. Also noticed they keep the place clean and tidy. They don't mess around. Employees are very nice and helpful, especially Brianna, she explained instructions and made sure we had a great time. Definitely a fun place for kids. Also, 2.5 hours is more then enough. Your kids will be tired when they leave! A must for kids in the AV. read more

This place is cool and clean. My 6yo is on the spectrum and absolutely adores this place! During the week is best because it's not super busy! The staff is also extremely helpful! read more

Playmazing is a fun and safe place for kids! I usually go straight for the toddler/baby section. It is soft blocks, magnets with a huge white board, stools for kids and adults, a giant piano you can play with your feet, and a bead sorter. My daughter loves this area but she also likes to explore the rest of the place. She likes where they have the bounce houses a lot. They have 2 different kinds of bounce houses. One for 5 and under and one for 5 years and older. The place is really clean and they constantly clean it. Best place for kids in the AV! read more

Great place for kids to explore and play. We would have stayed longer if they had more filling snacks to carry us through lunch. Just make sure adults bring socks too read more

Clean, inexpensive, and FUN!!! My girls love Playmazing. Everything is well kept. So happy we have a place like this in the AV.

This place is awesome and good price. It will fit sure tire an energetic kiddo out. My kid is 21 months and could do most things here. She had a blast. read more

Playmazing - Big slode - Kids Activities Near Me - Lancaster, California

Love this place! I'm so happy we found a clean and safe place in the AV to bring a toddler to beat the heat. We prefer Playmazing to the other indoor playground chains. They are clean, the staff is so nice, and the prices are great. I was a little skeptical after reading some reviews but after attending a birthday party here, we were pleasantly surprised! and we've been back so many times! read more

First timers. We had a blast and even bought a 10 pack! There are so many play nooks (some he will grow into) that our 3 year old Jackson Asher was just playing and playing non-stop for the 3 hours. Structures are clean, the bathrooms are clean, the party area was clean. Music is upbeat. It might be nice to play less Top 40 and more kiddie songs for a half hour here and there. The tube slide was a favorite but if your kiddo is on the young side, you will need to haul it to the top. (I am healing from a shoulder injury so it was a little rough for me.) Josh, the guy working at the top made it fun for my son and was nice to chat with. Jackson isn't quite ready to be 100% on his own so I was climbing with him a lot. It was really warm at the top in the back and when I mentioned it to a staff member she was responsive and put the air conditioning on. We look forward to introducing our friends to the place. There seem to be a lot of parties so make sure you call in advance before you get your kiddo excited to go. (I see the owner is active here so I wanted to note that the two metal waiver stands could use some padding bc in his excitement while I was filling out the form, my son clonked his head. He's fine. It's just at that level.) read more

Playmazing - Jackson had such a great time we bought a 10 pack! (It's 3am and he's been asleep since we left at 5:30pm). - Kids Activities Near Me - Lancaster, California