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    Platinum Movers

    4.8 (101 reviews)
    Open Open 24 hours
    Updated 3 months ago

    Get pricing & availability

    Response time

    1 day

    Response rate

    100%

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    Services - Platinum Movers

    In-state moving

    Packing

    Packing supply sales

    1 More Service

    Unpacking

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    Reviews With Photos

    Broken floor lamp shade from the move

    EDIT - NEW REVIEW: 5 Stars Robert called and texted me soon after my review went live. He let me know he had Covid really bad and was in the hospital during the time I was trying to reach him and offered to reimburse our lamp at full cost plus an extra $100 for the inconvenience. I really appreciate the gesture and can in good conscience change my review to a 5 star review! ORIGINAL REVIEW: 3 Stars I wanted to give a 5 star review as the guys that came to do the move were friendly, professional, and very hard working. They were SUPER quick with moving the boxes that we had ready. I did wish they asked for a little more direction once they were done moving the boxes we had ready though -- they just started packing and moving the stuff that we didn't have ready so now we're unable to locate some things. But that's our bad for not having everything ready (but it's hard with a baby!) At the beginning, they arrived on time at 9am but had the wrong truck and wrong number of people. We ordered a truck for 2 bed 1 bath, with 3 workers. They arrived with a smaller truck and only 2 workers. It wasn't the crew's fault, I think Robert had just entered the info incorrectly. They had to go switch trucks with the other people who took the big truck and call one more worker in so we didn't get to start until close to 10am. They started the clock for us at 9:25 though (but whatever). They had to make a second trip and on their trip back that should've only been 10 minutes (15 minutes max with traffic), they didn't show up for about 30 minutes. I get that they need a lunch break because they are human and were working super hard but they never clocked out for that break. Regardless, we didn't argue with them about the time they clocked and gave them a tip as well. Robert came to check in during the move to see how things were, which was nice. I only wished he kept the same level of customer care after we paid. We realized the lamp shade of our floor lamp was broken during the move. I sent him a photo and asked him what the process was to get a reimbursement twice and he never bothered to respond, even though on their contract it says that we are entitled to a reimbursement. In terms of cost, these are his rates: $85 per man $170 2 men $255 3 men I'm not sure if he purposely under quoted to get the sale or we just seriously had way more stuff than he anticipated, even though we chatted on the phone and I explained everything. But his quote says $730 total for 2 guys at 4 hours (even though I said 3 guys) and a $50 fuel/mileage charge. One of the workers did tell us at the beginning that this would take at least 6 hours though. We appreciated the heads up for that at least. The total ended up being $1,948 total for 3 guys at 7 hours (including a $50 fuel/mileage fee and a surprise $50 supplies charge) + tip. This is the first time we've hired movers for a house move and it was definitely necessary with a baby. Overall, I'm glad they helped us move because we really needed it but cost-wise, I feel like there were hidden fees and they were being a little shady with how they charged us for time. We didn't argue with them but I also wouldn't recommend them. Also, Robert didn't seem to care about providing any customer service for things being broken after he's been paid.

    Moving my apartment today

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    9 years ago

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    9 years ago

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    6 years ago

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    9 years ago

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    8 years ago

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    7 years ago

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    9 years ago

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    6 years ago

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    8 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    7 years ago

    This company is excellent. Robert makes sure everything goes well. Clean, careful, well priced and on time. Wonderful, helpful employees.

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    8 years ago

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    8 years ago

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    Page 3 of 3

    Ask the Community - Platinum Movers

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    Review Highlights - Platinum Movers

    There was a discrepancy between the estimate and final price but Rob made sure the situation was rectified.

    Mentioned in 13 reviews

    Read more highlights

    Movegreen

    Movegreen

    (167 reviews)

    We recently hired Movegreen for a local move. The crew was efficient, but several heavy, high-value…read moreitems that were blanket-wrapped by their team -- including antiques, designer furniture, and custom marble pieces -- were damaged and broken. These were not items we packed ourselves, yet they were handled poorly enough to result in significant damage. When we filed a claim, Movegreen offered only $0.60 per pound coverage, plus a small additional "good faith" amount of $650 -- a tiny fraction of the replacement cost for furniture exceeding $35,000. Even after escalating to ownership, they refused any further compensation and closed the claim. While the move itself was logistically smooth, the lack of accountability for damaged items and the minimal settlement was extremely disappointing. I would caution anyone moving valuable or heavy furniture to carefully review coverage options and understand that Movegreen may not provide meaningful compensation if damage occurs as a result of their handling.

    I had a fantastic experience with Movegreen. Even though I was out of town moving to Santa Barbara…read moreI still chose them over local movers as I trusted the referral and their quote process. From Chelsea, to Brooke, to Frank onsite, to John...the entire team showed up for me. It was very easy to schedule and transparent. I was a nervous mover and they always made me feel comfortable throughout the entire process. Even when I thought there were missing items (turns out there were not) they scrambled to make sure there wasn't a single lost item. On my move-in day they had a nearby team finish early so they called them over and I had 6 team members get all my household inside in under 2 hours, including building back up my complicated office desk and king sized bed frame. Very grateful for their team and process. Highly recommend.

    Michael's Moves - Ceiling of stairwell

    Michael's Moves

    (102 reviews)

    Mike and team came out on short notice to move some big/heavy house basics and some small stuff…read morefrom Camarillo to Newbury Park for a local move. They did a thoughtful job, not damaging anything, completed everything as requested on time, and pleasant folks to talk to. We had to reschedule a couple times, so they should definitely try to be more organized and err on more communication than less. Overall, they accomplished everything we asked for, so happy with the work they did. I wouldn't hesitate to reach out if I needed to do this kind of move again sometime. Thx, guys!

    We booked this company about a week in advance. Initially we were booked for a 10am move but…read moreMichael asked if we could push it up to 9am which we agreed to. At 11:12 PM the night before, Michael texted that he had "overbooked." Rather than asking if rescheduling was possible, he stated, "I NEED TO reschedule your job," offering a 5 PM arrival for the NEXT day or pushing the move to a couple days later. That is not a reasonable solution with less than 24 hours' notice. There was no apology and no attempt to accommodate the inconvenience caused. After that message, there was no follow-up communication. Additionally, we were told the company does not carry insurance, and that "our word is our insurance." Customers can decide for themselves whether that is acceptable when hiring movers. Based on our experience, this was unprofessional, poorly handled, and extremely stressful. We would not use or recommend this company. Mama Boy Movers stepped in last minute and handled the move professionally.

    Santa Barbara Moving Made Easy

    Santa Barbara Moving Made Easy

    (10 reviews)

    Jordan was great to work with from the moment I first made contact through the end of the moving…read moreprocess. He responded quickly with an affordable quote, detailing what I was paying for in a friendly, professional manner. Communication was easy. Jordan and Henry arrived on the dot and carefully packed and moved all my belongings. I highly recommend them to anyone in need of moving services!

    Of multiple services I contacted and some that I tried, this was the best experience I had thus…read morefar, not just with my storage reorganization here, but in my experience with other organizers and moving companies. Gordon, the owner of Santa Barbara Moving Made Easy actually listened to what I needed (many didn't) and provided me the best man for the job who over-delivered, way beyond my expectations!! I was also not charged for time and gas driving for sending his guy from Santa Barbara, a long drive to and from Oxnard! Friendly, quality, decently priced service! One of the best experience I've had with professional movers . (I've moved many times in my life.) To be fair, I have not used them for an actual move, I wanted help to move heavy boxes, as I sought to reorganize my storage I had packed in a hurry, so it was very chaotic. The mover not only helped me move them, put up shelves but had an uncanny and incredible eye for organizing and space efficiency! He was fantastic to work with and also really listened to my stated preferences, gently suggesting ideas that worked much better than some of the ones I had. HIGHLY RECOMMEND!!!

    Platinum Movers - movers - Updated May 2026

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