1. Platinum Movers

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Santa Barbara, CA

Platinum Movers

4.7 (97 reviews)
Open • Open 24 hours

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Response time

1 day

Response rate

100%

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Services - Platinum Movers

In-state moving

Packing supply sales

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Reviews With Photos

Broken floor lamp shade from the move

EDIT - NEW REVIEW: 5 Stars Robert called and texted me soon after my review went live. He let me know he had Covid really bad and was in the hospital during the time I was trying to reach him and offered to reimburse our lamp at full cost plus an extra $100 for the inconvenience. I really appreciate the gesture and can in good conscience change my review to a 5 star review! ORIGINAL REVIEW: 3 Stars I wanted to give a 5 star review as the guys that came to do the move were friendly, professional, and very hard working. They were SUPER quick with moving the boxes that we had ready. I did wish they asked for a little more direction once they were done moving the boxes we had ready though -- they just started packing and moving the stuff that we didn't have ready so now we're unable to locate some things. But that's our bad for not having everything ready (but it's hard with a baby!) At the beginning, they arrived on time at 9am but had the wrong truck and wrong number of people. We ordered a truck for 2 bed 1 bath, with 3 workers. They arrived with a smaller truck and only 2 workers. It wasn't the crew's fault, I think Robert had just entered the info incorrectly. They had to go switch trucks with the other people who took the big truck and call one more worker in so we didn't get to start until close to 10am. They started the clock for us at 9:25 though (but whatever). They had to make a second trip and on their trip back that should've only been 10 minutes (15 minutes max with traffic), they didn't show up for about 30 minutes. I get that they need a lunch break because they are human and were working super hard but they never clocked out for that break. Regardless, we didn't argue with them about the time they clocked and gave them a tip as well. Robert came to check in during the move to see how things were, which was nice. I only wished he kept the same level of customer care after we paid. We realized the lamp shade of our floor lamp was broken during the move. I sent him a photo and asked him what the process was to get a reimbursement twice and he never bothered to respond, even though on their contract it says that we are entitled to a reimbursement. In terms of cost, these are his rates: $85 per man $170 2 men $255 3 men I'm not sure if he purposely under quoted to get the sale or we just seriously had way more stuff than he anticipated, even though we chatted on the phone and I explained everything. But his quote says $730 total for 2 guys at 4 hours (even though I said 3 guys) and a $50 fuel/mileage charge. One of the workers did tell us at the beginning that this would take at least 6 hours though. We appreciated the heads up for that at least. The total ended up being $1,948 total for 3 guys at 7 hours (including a $50 fuel/mileage fee and a surprise $50 supplies charge) + tip. This is the first time we've hired movers for a house move and it was definitely necessary with a baby. Overall, I'm glad they helped us move because we really needed it but cost-wise, I feel like there were hidden fees and they were being a little shady with how they charged us for time. We didn't argue with them but I also wouldn't recommend them. Also, Robert didn't seem to care about providing any customer service for things being broken after he's been paid.

Moving my apartment today

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4 years ago

Platinum movers moved me years ago and just now writing this review- they are extremely efficient, professional, and high quality movers.

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8 years ago

Needed a last minute move and they were SUPER helpful, SUPER nice, and just nice to work with. HIGHLY RECC

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Page 2 of 3

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Review Highlights - Platinum Movers

“Robert and Ryan handled my move from on top of a mountain (really) imto Ventura well, safely, quickly and carefully.”

Mentioned in 28 reviews

Read more highlights

Elite Movers & Packing Services - 100k  hyperbaric chamber masterfully placed over the third story and into the clients favorite room at the house.

Elite Movers & Packing Services

(102 reviews)

The movers did an excellent job from start to finish! They had such a great attitude, were…read moreprofessional, friendly, and worked incredibly hard throughout the entire move. They handled everything with care and made what could have been a stressful day feel so much easier. I really appreciated their positive energy, efficiency, and willingness to help with everything we needed. I would absolutely recommend them to anyone looking for reliable, hardworking movers. Thank you for making our move such a great experience!

The hassle of moving was on my horizon all summer. Would I make the jump if an opportunity…read morepresented itself? Yes! Looking around at all my "stuff", I knew I was in trouble. It's amazing how quickly one can fill a space. I was at full capacity. Whenever I have a project, Yelp, has been wonderful in getting me the assistance needed. Elite movers was the first (and forever my only) company to request lots of pictures with all cupboards open, an approximation of cost and duration, and customer service that took the time to answer all questions. The move day went off without incident. My crew consisted of four strong fellas-my crap being packed left and right, furniture being moved, boxes toted off, things I wasn't taking headed for the trash etc. They were all done by 1:30 or so and headed to the new place so I stopped for pizza/soda for them. All boxes unloaded and furniture placed where requested. Elite finished their job by about 3:30. I like them less now. The remaining boxes to unpack seem to have multiplied in the garage like bunnies but at least they are in one place. Great value for the money and no stress with packing things safely! Give them a call if your next move has you out of sorts.- they won't disappoint. Thank you!

Mammoth Moving & Storage - 80" Fridge into a very tight basement.

Mammoth Moving & Storage

(38 reviews)

When my elderly mom moved from Santa Ynez to Solvang in 2019 after my dad died, she used Mammoth…read moreMoving & Storage. They packed everything, nothing was damaged, and she was extremely happy with their service. Fast forward to 2026. We lived in Simi Valley and were moving to Minden, NV. We knew we wanted Mammoth. Originally spoke to Walter who was knowledgeable and patient. He said it would cost more since they had to come down to Simi, which we appreciated knowing, but we had our minds made up. Didn't even call another company for an estimate. Walter came down to assess our stuff (and we had a lot of stuff!) in order to give an accurate quote. And he was prompt when answering texts with questions I had. On moving day, Walter called to let us know when to expect the movers. Upon their arrival, they introduced themselves, were friendly, polite, and clean, effectively wrapped and packed the items we hadn't already packed, and nicely said their good-byes upon leaving. Walter called afterward to make sure we were happy. On deliver day, Walter texted, and the driver (whom we met in Simi) called, to let us know his estimated arrival time. The rest of the crew was hired from up here, and they, too, were friendly, polite, and clean. Upon completion, each one sought us out to say good-bye. I've unpacked about 3/4 of the boxes and so far, all items were delivered unscathed. I'd heard horror stories about moving companies and movers, but I can confidently say that is not our story. From the quote, to the packing, ending with the delivery, they were professional, communicative, and caring. I wholeheartedly recommend Mammoth Moving & Storage.

Mammoth Moving was amazing moving a very heavy diving suit inside Santa Barbara Maritime Museum and…read morewith no damage to the floor and with efficiency and care. The team of 3 were very easy to communicate with and very professional. They are by far the best movers we have ever experienced. TOP NOTCH in every way.

Platinum Movers - movers - Updated October 2026

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