I contacted the Platinum Drywall company to repair an insurance job for me at my new house.
The house had a leak that the inspector would pay for. Easy job, one that any drywall company would take on, no haggle on price, as it is all guaranteed pay. I have an appointment set for 8/20/15 at 10am. I am a professional and have a limited amount of time outside of work. I had moved my morning schedule and had my meetings prior to the appointment to make myself available to accommodate the 10am appointment.
"Jeff", their appraiser had called me 1 hour early while I was in a meeting and left me a voicemail saying he is early. I called him back 4 times and no answer. I texted him saying we are good with the set time. However, Jeff arrived an hour early and wanted the make that the new appointment time.
Long story short, I was at my house at 945 waiting and Jeff told me we need to reschedule due to me not being available at 9am, an hour early. I have never seen a more unprofessional company in all my years doing business.
I have called the company to ask for an explanation and have yet to hear back.
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