This was the 3rd time that we have needed there services. In the middle of roof construction, we…read morewere hit with a big rain, which caused water in our attic and in an interior wall of a room that had just been redecorated. They set up fans and dehumidifiers and came out every day to check the progress.We were impressed with theree professionalism, friendliness and competence.

I cannot say enough positive things about our experience with this company. We had significant…read moreflooding after a plumbing repair job went wildly wrong over the weekend. Ryan and Mike did an excellent job, start to finish, in remediating the damage. They were very responsive, professional, and definitely know their stuff. They kept us informed every step of the cleanup process so we knew what to expect as the remediation progressed. Highly recommend.

This company sucks. We had sh*t water back up In our…read morebasement and were d*cked around on timing for someone to come out - then were told oh we're just coming out to assess but can't get you on the schedule for another week. Zero transparency on the process nor accountability. Felt like we were just added to a "list" then forgotten about. Then I couldn't even get anyone related to the company on the phone to make a formal complaint so just got petty and had them come out and "assess" so we could waste their time the same way they wasted ours. You need compassionate and reliable people when ur in a crappy situation and these ain't them.

We had a fire at our home. There was mostly outside damage that had to be repaired with some…read moreinterior work required. Our insurance company recommended the company MGM Restoration which we hired. The project manager was Keli Muci. We had frequent contact with Keli, Elvis and others at MGM and ther responses were positive & productive. Keli did a good job managing our project. The work on our home was well done in a timely manner and we are satisfied customers.

This company is a lifesaver! Our basement flooded and they got the water out, removed a portion of…read morethe walls that were too saturated with water, treated so mold didn't grow, and then rebuilt our finished basement. They even cleaned everything that was in the basement so mold didn't come back and re-installed the fishing pole racks! this company!

eview Rating:…read more "Avoid! They hold you hostage with fine print." I used this company for basement flood cleanup in January 2026. They were fast at first, but once the cleanup ended, the "reconstruction" phase became a nightmare. The Trap: They demanded a 70% deposit before they would even give me a quote, a timeline, or a walkthrough. The Fees: When I refused to pay for an invisible plan, they charged me massive cancellation feejust to walk away. The contract signed during the mitigation process gives them the ability to conduct your reconstruction on their timeline. The Threats: They claimed they could sue me for "lost profits" because I wouldn't agree to their unreasonable terms. They are great at the emergency part, but they use predatory contracts to lock you into expensive repairs. Get everything in writing before you sign a single page with this company.

Beau Arnold and Will Dugan helped with some of our bathroom remodel, installing our vanity and…read morefixing some of the wall for the medicine cabinet. They went above and beyond making sure it was all perfect. Would highly suggest them!

Don't hire this company!!! They will rip you off and not do repairs that were supposed to be done,…read moreand IF they did repair any item, don't expect it to be done correctly!!! I had to pay over $13,000 to get the things they repaired FIXED correctly after they left my house with CODE VIOLATIONS!!!! I wouldn't give them even one star but I can't give a review without any stars!!! One is too high!!! Look elsewhere for someone to repair items that need repairing!!!

Unfortunately, our experience with Disaster Doctors was disappointing. We stressed from the…read morebeginning that we and the buyers (waiting for closing) would be concerned with any signs of lasting water damage and would be expecting professional results. Tim attained drywall/paint and flooring estimates assuring us that he uses "only the best". He promised the work (excluding the cabinet rebuild) would be completed within a few weeks. Three weeks in and the crew was still trying to figure out how to replace the drywall on the family room ceiling. Seams were showing and in one spot in the kitchen they used the wrong size drywall which needed to be removed and replaced. At that point we chose to use the flooring company installer for the carpet in the bedroom and basement. When I moved the storage boxes back into the basement after the carpet was installed I found boxes still filled with stagnant water and items floating in water. I have no idea how Tim's crew moved them during the remediation without noticing they were filled with water. Four weeks into the restoration the buyers completed a walk through. At that time there were noticeable cracks in the family room ceiling and the paint was spotty and uneven in the kitchen also. And the crown molding! Tim and his crew refinished the oak floor and crown molding, spent several days trying to install it, but apparently had no idea how to do it. He had several different helpers show up but there were gaps filled in with wood putty and rows of nail holes as they apparently hoped to hit something. Tim told us it was one of the hardest things he's ever done.The hole that his workers put in behind the master bedroom door was filled in and painted without proper sanding. We were not only extremely disappointed but embarrassed that the buyers claimed that we intentionally chose a substandard contractor to save money and the workmanship was "shotty." As a result, the buyers backed out before closing. Tim and his buddy claimed that he was "trying his best" and we were being too picky. Unfortunately, that statement only works for kids, effort doesn't count when you are a professional contractor! We agreed that Tim could replace the oak crown molding with white since it needed to be removed and replaced. But when that was installed there were several small pieces along a wall and again rows of nail holes. At this point we had no choice but to hire a professional drywall/painter ourselves. Tim chose to do the work himself rather than subcontract it to experienced workers. As a result, we lost a buyer to our home and had to hire the subcontractors ourselves. Lastly, the lack of professionalism extended to his buddy, the one that recommended Disaster Doctors to us. He went into our daughter's public place of employment and told all who would listen that we were cheap to not pay Tim for the entire job and that we were asking for a perfect job! If you have more than what a carpet cleaner can do I would recommend choosing a different company.

My basement was flooded recently due to failure of the sump pump. There was about 6" of water in…read morethe entire basement, which about 600 sf was finished. When I went on HomeAdvisor to search for help, Tim from Disaster Doctors was the first to respond within 15 minutes. He briefly accessed the situation and immediately packed equipment and came over. He did a great job removing the water from the carpet and setup proper equipment to further dehumidifying the room. The work was done very efficiently. When he realize that our home insurance does not cover the sump pump failure, he still leave his equipment with one extra day for us to ensure the removal of moisture. He even reduce the price from estimated $1600 to $1150 to ease our disaster situation. I would like to show our great appreciation for his effort and kindness. People say that a job can be done only two out of three, good, quick, inexpensive. This time is an exception. All three + kindness at the same time!

We had tile work done back in March, early April. Chase used other guys to work with him. One of…read morethe guys threw away our bathroom fixtures. They were expensive and out of stock. At first he denied this, then stated that he would pay for them. We had to hire a plumber to cut our pipes to allow for a different fixture since we could not use our shower or bathtub. He still has not paid us for this!!! Do not use him, he lies and is not a man of his word.

We had GroutLikeNew come and fix the grout in our shower. It was originally very difficult to…read moreclean and the grout was cracking. He came and made the shower look like new! It was a quick process and finished in less than a day. We are thankful for the improvement!

Second time using the company and everything turned out amazing. Had a few blocks on my front porch…read morereplaced and it looks like new! And as always, the most reasonable pricing around.

Dependable. Reliable. Available. Insured. Bonded. Great communication. Long track record of quality…read moreworkers and work. Great on our gutters and the only company who would quote a repair job for us that required creativity and bravery. 100% recommended!