They have had my car there since October 2025. Called, told me my car was ready, charged me…read more$1450.00. Car didn't go 5 miles, back to the shop with same complaint. It is now April 2026, Sparky still has my money and my car. If I want updates, or information, or Sparky's latest excuse, I have to call/text. They don't keep customers informed, and I have no Idea if or when my car is going to be ready. I was in retail automotive for 30 years, and I have never seen a more unprofessional way to operate a business.

High quality professional transmission diagnostics and repair services provided in a knowledgeable…read moreand honest manner.

These guys are awesome. The mechanic I've been using wanted 6500 to do the front end rebuild that…read morethese guys did. Now, I still paid them the same price to do that work on my 07 Silverado, but it also included getting my washer reservoir, and transmission cooler lines replaced, AND new ceramic brake pads in the rear.

Thank you Saul Jr for helping my sister out with her car great prices and great customer service…read moreyall are awesome

I have to truly thank "Bob" and Gilbert for going above and beyond what they needed to. It seems…read morethat the person who sold us the van for my disabled daughter hid some things about the van, which would be beyond devastating for us. Jason "Bob" - owner and Gilbert came together and made sure my daughter's van was ready for when she came home from the hospital. They gave my daughter their time and parts to ensure she could not be stuck in the house. It is one less thing I have to worry about and I am beyond grateful. It is hard to find honest and kind people in this world and these two are it. If you are not sure if you should go with them, do not hesitate. The Miranda family thanks you for your generosity.

I took my truck to Ford dealership for leak on front drivers side, back up camera issues and…read morewindshield wiper fluid not coming out. The estimate for repairs /replacement was 5300 including services needed at 100k miles. I was shocked and thought I would get a second opinion. Ford said the diagnostic for leak would cost 500 and that was not including repairs. They said the back up camera and sensors were bad and needed to be replaced and that the fluid pump was out. All crap! The front windshield was replaced and was not sealed correctly $100 and the pump had a short that was easily fixed and the back up camera also was electrical. Sensors needed to be replaced. And the services were all complete plus some for $1811! Honest hard working shop and business! I will never go to Ford directly for service again.

100% Satisfied! I had a fantastic experience at Town East Ford Collision Repair Center! My car…read morelooks amazing after the repairs--you can't even tell anything happened to it. The entire staff was friendly, and I really appreciated that they kept me informed about the status of my vehicle throughout the entire process. I want to give a special shout-out to Hector Briones. He provided excellent service and was incredibly professional, kind, and knowledgeable. He was always available to answer all my questions and made the whole experience stress-free. Highly recommend! THANK YOU!

We were recently rear ended and had to decide on a spot to fix our car…read more Firstly, I won a premium cross over suv. Brand new. My "last" for life car..... and so I was very upset and being rear ended my an........ non-observant and distracted individual. We read some good reviews and decided to take our baby hear. Amazing experience! Enterprise rental on site: When we did the drop off, the gentleman that took in our car Manny/Miguel? (My hubby is horrible with names) Was amazing! He saw that we were turning in a premium vehicle and our stature; and was like you're getting a tiny compact car. Call the Insurance adjuster and get you a better vehicle. As we called he actually jumped on the phone and talk to the insurance agent and advise them that we were turning in a premium vehicle and we should get the same in return. And so we did, that was very thoughtful And made the whole transition a lot more comfortable. The repairs: Hector (? Again my hubby is horrible with names) was amazing, called us to tell us the date of completion for the repairs and that he would keep us up-to-date on the progress. He gave us a call every few days to let us know about parts being delivered, the Current status of the repair, and all of the details of the job. It was nice to know what was happening every step of the way. The aftermath: After we picked up the car it was literally spotless clean. I was so shocked to see that the car was super clean on the outside- I think they even waxed it! The mats looked brand new overall it just looked like oh my gosh our baby is back, even our leather seats had gotten a conditioning treatment. It was funny that we actually all remarked to ourselves that we felt that we had an upgrade after riding around in the "premium rental."We actually really missed our car and we're so happy to be in it thanks to the care that was put into it. Our experience was amazing and we would definitely recommend this place, and go again - hopefully it stays consistent and the staff is acknowledged for their great work!

I just had a new battery installed under warranty and Ron treated me right and he is a honest…read moreowner. I had used them for the last ten years and recommend them to all my friends. They always do a great job at a very fair price and make sure you are happy with there service. They get a 10 out of 10 rating from me. So please take your car to them forcar repair or service.

I've taken 4 cars to RSC over the past decade or so. They are fast and reliable and honest. I'm not…read moresure what else I could want. They are not cheap but not expensive, probably a bit higher than middle of the road. I know the work will be done right and they stand behind it. They've got my business.

Great work. Did my Cat back exhaust for a great price. David was my mechanic and he seemed to know…read morewhat he was doing sounds awesome now thanks y'all Josh Jackson

DO NOT DO BUSINESS HERE: bought my truck here for a blown spark plug, and other work, he charged me…read more$800, i had to bring it back here 3 other times over the next month for the same blown spark plug issue, after the 3rd time he had another mechanic tell me he could fix it better but i would have to pay him another $700, i said no way , i picked up my truck took it to another local mechanic that fixed the blown spark plug for $400 and i have had no issues, when i went back to a & b to see about only getting a partial refund pedro refused to even think about it, he is not an honest guy, i repeat DO NOT BRING YOUR VEHICLE TO THIS SHOP FOR REPAIRS, PEDRO IS NOT AN HONEST GUY, a. bush

Great customer service!! Very fair on price and was very clear with what was going on throughout…read morethe process. This is definitely my new mechanic!

Oil change on my FJ Cruiser went terrific and timely! Definitely recommend Blackline if you need…read moreany automotive service!!!

Toyota of Rockwall highly recommended this shop after my Camry was damaged in a collision-I am so…read moreglad they did! I got such expert and prompt guidance and assessment for my vehicle! Ivan Stephens was great! He was so consistent in staying in regular communication, helping me navigate every step of the decision making process! Thank you, Ivan-and "Payne and Sons"-for making me feel like a valued customer! God bless you all!

This is the only repair place I will ever use!!! They were efficient, cost effective and…read moreresponsive.... plus super super nice!!! don't call anyone else.... just call these guys! they were the best!