1. Platinum 34

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Chicago, IL

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Platinum 34

3.6 (17 reviews)
Closed • 8:00 am - 5:00 pm

Services - Platinum 34

Applying hair extensions

Chemical treatment

Color only

Platinum 34 Photos

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Recommended Reviews - Platinum 34

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Reviews With Photos

BOTTOM section of my hair has no highlight.

I was not going to write a review at all but it has only gotten worse...I came to Platinum 34 in June for a hair coloring appointment. My experience was absolutely horrible, the goal was to make my hair as light as possible in a brown shade like the inspo pictures below. Before we even started I made sure to tell her that I DID NOT want any blonde. It looks like I told her the complete opposite.... Anyways the end result was that I left with blonde hair. I did not catch this at the salon because my entire hair was soaking wet, she offered only to blow dry the front of my bangs which was an actual light brown color.( Even to blow dry hair or get a small trim, it's all 100+ extra for those wondering because she does not mention how much she wants to charge). I ended up paying 470-480. I made sure to follow her instructions to use sulfate free shampoo.. fast forward three months later, I did not go get it fixed, I just decided to accept it because I paid a lot of money for it. Anyways, my hair is falling out & what I noticed now is that it's more of the blonde. I was not disrespectful at all towards Dianne.. I reached out to her to figure out a solution. After texting for a bit, she called me over the phone and seemed so much more upset than me & I was the one with the messed up hair. She went on about how she spent so much time on my hair & super cocky about how she knows what she does & how I went to the most expensive salon in Chicago ! Like okay? Results say otherwise . After hearing all that for a good 5 minutes lol , she offered to go "out of her way" and fix it but I had a emergency back home in Kansas so I was not able to make it in or go back. I personally will never want to get my hair dyed ever again. Take what you want from this, everybody is entitled to their own opinion, but this is just my experience and I just want to prevent somebody else from going through this & paying a very expensive price for results like this.

Megan T.

Professional, trendsetting hairstylist - Kelsey Kujala. I am so excited to write this review because it has taken me a while to find a great hairstylist in Chicago. Kelsey is young but extremely professional and poised. She has a crazy amount of experience - even high end experience with celebrities. She has cut my hair EXACTLY how I imagined. She truly wants her work to be loved by her clients and will do her absolute best to deliver higher expectations than are expected. She has also styled my hair for events, fun nights out, and for Coachella this year. She is always trying to out do herself and will research the latest trends and will push the envelope how little / much you're comfortable with. I am amazed by her talents and will continue making her my number #1 contact for hair.

My hair after their beautiful service!
Karen C.

I went in very anxious because I never have been to a salon before. They took care of all my concerns here. Madison did my hair and she made suggestions based on her expertise but was not pushy at all. She let everything ultimately be my decision. I came in with my high expectations for my hair and she did above and beyond! I could never imagine my hair to look healthy blonde from being a natural brunette and she did it! I also met the owner here she was very sweet! I will definitely be returning! Check out the tik tok for proof. I attached pictures for those who don't use tik tok.

After
E A.

I came in for hair treatment, cut, color and extensions . From beginning to end, I was treated with amazing customer service. Nate, or as I call him 'my hair guru' is amazing! He understood exactly what look I was going for and explained to me every detail as he was styling, cutting and adding the extensions. He took his time explaining and educating me on how to maintain, wash, and style my hair. Loved the experience so much I'm going back in a couple of weeks for more services! Can't wait to see you Nate!

Jenna's work!
Anne K.

I loveeee this place. I usually see Jenna for cut/color or Marcelino for a cut, and I trust both with my locks and my life. I'm SO lucky I found Platinum coming from the burbs because I'm the type who doesn't trust a hair salon after being burned once, but this place is great. Everyone feels like family, they spoil you with coffee/tea/mimosas when you're there, they have a better playlist than most bars, and the team is some of the most fun people--you can tell they love their job. I usually get balayage highlights (full/partial), occasionally I'll pop in for a blowout, and every time I leave my hair feels 20x healthier than when I walk in. It's truly an experience to be here, and I look forward to my appointments every time. HIGHLY recommend 10/10

OK! I had to run home to leave a review because I just had the best hair experience of my life. I am brand new to the city so I was SO nervous going to someone new especially because I am so peculiar about my hair. The moment I walked in, the entire staff was SO friendly and engaging. Ashton listened to all of my hair concerns and got a full picture of what I wanted. She paid such close attention to detail. I was never nervous once because I could tell how thorough she was. She was phenomenal with placing highlights, using the right gloss, styling and the dry cut!! Diane, the owner, was so sweet and offered me champagne. The entire experience was marvelous. I can't say enough good things about this salon!!! So clean and chic. 11/10

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Review Highlights - Platinum 34

“Kelsey and Ashton have both styled and cut my hair and Marcelino has blown it out, as well!”

Mentioned in 4 reviews

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Volar Salon - Color and cut by Al

Volar Salon

4.4(87 reviews)
3.4 mi•Chinatown
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Amazing Haircut and Beautiful Salon!…read more I'm so happy with my haircut! Al did an amazing job cutting my hair exactly the way I wanted. I've been to other salons where my requests weren't fully understood or met, but Al really took the time to listen to what I wanted and delivered exactly what I had in mind. He also took my face shape into consideration and gave me a haircut that suits me beautifully. Beyond the excellent service, the salon itself is gorgeous! The ambience is beautiful, modern, and stylish, making the whole experience even more enjoyable. If you're looking for a hairstylist who truly listens, understands your preferences, and knows how to create a haircut that complements your face shape, I highly recommend Al. I'm so glad I found this salon and will definitely be coming back! ‍

Lovely vibes and quality cuts for a reasonable price…read more Felix has been my stylist for a few years and he never disappoints. He is especially good at cutting my hair, which is a unique texture combination of asian hair density with caucasian strand thickness. They can do cuts, perms, colors, and I personally love that they wash your hair twice in the cut, once at the beginning and once at the end before styling, so you can go do what you need to next without little hair splinters digging into your collar. 5/5 would recommend every time.

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4.7(271 reviews)
1.9 mi•Printer's Row, South Loop
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I've been going to Touss Salon for about three years and have loved every single experience. I…read morealways walk out feeling beautiful! I usually see Emad for my cut, color, and blowout, and he is SO kind and incredibly talented. He's truly the best hairstylist I've ever been to. My blowouts last for days, which is why I always book with him before trips. It saves me from worrying about styling my hair or packing my Dyson. I've also referred several friends, and they are just as obsessed with Emad and the team as I am. Everyone I've encountered at the salon has been so professional and kind. I also wanted to add, in response to a Yelp review mentioned below, that I've personally never encountered a language barrier with any of the staff. But if you do, tools like Google Translate on your phone can make communication easy. You really can't go wrong with this place!

Amazing experience! Emad gave me a fabulous cut and color. He's so kind and fun to talk to. He had…read morea clear vision of what he thought would look great for me, which I really appreciated because I was ready for a change but wasn't sure what to do. I love the vibrant red color he created and my shorter cut has so much bounce and frames my face perfectly. I'm so happy with the result! I'm thrilled I found my new salon in my new city. Jay is fantastic too. Emad created/mixed the hair color and Jay applied it, and washed my hair and got me ready for the haircut. She is so nice and I really enjoyed our conversation. Beautiful and spacious salon. Welcoming atmosphere and positive vibes.

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Platinum 34 - hair - Updated October 2026

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