I have been a loyal customer of this establishment for many years--I even have text records to prove how frequently I've ordered. But today was the final straw. This restaurant consistently messes up simple orders. I'd estimate that only about 50% of the time do they actually get my order right. The other half? I end up having to call, explain, and get a replacement. That is not an acceptable track record, especially from a business I've gone out of my way to support. I always order the same simple sandwich--nothing complicated--and today was no different. As you can see from the attached receipt, it should've been straightforward. Instead, the sandwich was made incorrectly again. This marks the third separate time the same mistake has happened. Enough is enough. Yes, the manager was polite and offered a refund, and I appreciated that. But let's consider the bigger picture: I have back-to-back meetings from 12-4pm. I ordered ahead online like I always do. I picked up the sandwich, brought it back to my desk, and then realized it was wrong--again. Not only was my time wasted, but I also paid extra for specific toppings that weren't even included. I choose to support local businesses in the Downtown Saint Louis area, but it's incredibly frustrating when the quality is inconsistent and mistakes are frequent. Sadly, it also seems like the food is only right when the manager makes it, which is disappointing for a business that should pride itself on consistent service no matter who's preparing the food. This experience has made it clear to me that my time, money, and loyalty are better spent elsewhere. read more

Planet Sub - Receipt - Sandwiches Near Me - Saint Louis, Missouri

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Stopped here on the way out our float trip. They even had an option to order food to take floating and they'd pack out in ice. Read the reviews and ordered the Buffalo chicken, great option! And it smells like fresh bread in here. So delicious, and I like that they have the fancy flavors coke machine. Great service, great atmosphere. read more

Planet Sub - Buffalo chicken - Sandwiches Near Me - Saint Louis, Missouri

I've been eating here for years and it's one of my favorite sandwich shops in St. Louis. My go to is the Chicken Club but the Tuna Bacon Melt is also great. read more

They have the best quality roast beef so, of course the Roast Beef sandwich is my favorite. The double baked option is great for a crispy outer crust. read more

I love Planet Subs. The sandwiches are always good and loaded and flavorful. I wish i had one near home, or if they had later hours. The only downside is they close early. read more

amazing sandwich. I had the club and absolutely loved it! fresh bread baked daily - it's a must stop if ur in the area. large store lots of seating available. I didn't catch the guys name but the service was great! I just wish I had one of these where I lived - 10/10!! read more

Awesome staff Awesome service. Excellent food! Subs are great! Chocolate chip cookies are the bomb! I will be back 5 stars read more

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Meatball sub will blow your mind. It's amazing and beats any other meatball sandwich in town!!!! read more

Great food, great service. Food came out really quickly, and the taste did not disappoint.

Unfortunately, I just had a terrible experience at this location. I ordered through DoorDash and my sandwich came to very unappealing and absolutely incorrect. I ordered the half veggie. I received a sandwich that ONLY had brown romaine lettuce, banana peppers and chipotle sauce. That was all that was on the sandwich. No cheese, none of the other veggies that are supposed to come on the sandwich. What's worse is when I called and asked for the manager, a gentleman got on the phone and would not listen to a word I was attempting to say. He started talking over me immediately and then got angry when I became frustrated that he was talking over me. I asked for the owner, and he said he was the owner. He called me names then told me, "You know what, call DoorDash and tell them to give you a refund!" then hung up on me. They would not answer the phone again when I called back because I had hoped to get his name. Please do not eat at this establishment. I am so frustrated and can't believe this happened. read more

Planet Sub - Half The Veggie - Sandwiches Near Me - Saint Louis, Missouri

Planet Sub is in rare form compared to other restaurants in the area. Not only are we treated to independent stalls with gloriously private doors, but we can also rest easy with some resilient two-ply that will service all your needs. On top of all that, the Planet Sub sandwich is one of the best I've had in the area yet, making me even more interested to try out their other combos. Brilliant work! read more

First of all, the food is delicious! We used Planet Sub to cater our small event. The food was delivered on time, and each box lunch was labelled with each attendees name. There were no mistakes made! What stands out the most, however, was the customer service that we received from Chris. I would recommend them and we will be back! read more

This place has some seriously delicious subs! My visit was brief but my sammich was really good. I walked in with a group of 11 and I could tell the staff was like "wow, great," but they cooperated and we all put in our orders. I went with the veggie on wheat (swiss, mozzarella, American, tomatoes, green peppers, onions, mushrooms, and I subbed the olive spread for the mayo.) We sat down and they gave us a playing card (that's how they keep track of who ordered what) and everything was out hot and ready in just a few minutes. My sandwich was so good but had way too much cheese (I should've noticed that there were three cheeses in the description) but overall it was very, very good. There are TONS of vegetarian options and a lot of creative subs on the menu, and if I worked downtown I'd be hitting this place up as much as possible. Only gripe are the bathrooms here... yikes. The soap is up on the wall and they put a bunch of water in it to make it last longer, and it just kind of squirts in a puddle on the ground before you can catch it all. The bathrooms just had that "yuck" factor you sometimes find. Cool sub place, and a little tip, they do giveaways and specials via their Facebook page! read more

Very friendly and quick service. Atmosphere was right and the food was exactly what you want in a sub place. I WILL be back. read more

Planet Sub - Pastrami Melt (Whole) - Sandwiches Near Me - Saint Louis, Missouri

I have been going to Planet Sub for 8 years now. They have consistently good sandwiches and service. We had used Panera for years for boxed lunches but once we looked into what Planet Sub offers, we have never gone back. The quality is there and it's a better value for the money - no question. Our vendors love the variety that Planet Sub has when we offer it for our Expo. the sandwiches are interesting and there is a variety of flavors - and dietary options. Their gluten free bread is very good. I don't feel like I am being cheated on my sandwich with a lesser bread. I also want to note that the accuracy for large lunch orders has been really good. This has not been our experience with other places. When you have guests, you want to make sure they got what they ordered and I have confidence in Planet Sub that it will happen every time. Chris has always been great to work with and I appreciate his help with our events. read more

I walk by this place every weekday while running errands for work, but I only recently dismissed the less-than-inviting facade and ventured inside. I'm sad it took me so long! As a vegetarian, sandwich shops are generally safe bets for a quick lunch, but that usually means I can order the single vegetarian option or ask for something sans meat/cheese/mayo. I expected as much at Planet Sub, but I found so much more.... Tempeh! Delicious tempeh! And the bread was pretty damn good, too. I can't wait to go back to try another veggie option. Also, I was pleased to find the interior much more welcoming than the entrance (dark windows, dark street, overall blah). I thought I was walking into some sort of dive bar, which was not at all the case. Staff was friendly, place was clean, I was pleased. read more

Planet Sub - Tempeh with pizza sauce and yummy veggies. - Sandwiches Near Me - Saint Louis, Missouri

Not at all impressed with the planet. The bread was mushy and had no firmness to it The ordering experience was confusing for someone who's going for the first time The price was WAY too high for what you get The flavor was just like... idk... blah... The toppings just didn't seem that fresh Basically, if you don't have excellent bread, then you shouldn't be in the sub sandwich business. I mean, their bread is worse than Subway, which is the minimal worse threshold you can have and still exist. At least Subway offers a variety of flavors. read more

Planet Sub never disappoints. I live right around the corner so it's already a super convenient commute. They are very nice & the food is always served hot! They haven't messed up my order at all. I always get something new from there and they all have slapped! Definitely recommend! read more

I introduced two of my co-workers to Planet Sub today and all I kept hearing was "Oh MY Gosh, Oh My Gosh!" They absolutely loved it!!!! One of my co-workers and I ordered The Experience and the other young lady ordered the Pesto Bello. Long story short, THEY WERE DELICIOUS AND JUST RIGHT (devoured before pics could be taken). What's for dinner for us three? PLANET SUB...going back after work :-) read more

Delicious! Great food and the gluten free sun bun was actually good. Very nice staff. :)

Great sandwiches! It was our first time there the staff was very helpful in explaining the menu and sandwiches options. The sandwiches were toasted warm and delicious. And we LOVED the coke freestyle drink option! read more

Great food, friendly staff, and a great place to be. I've got plenty of sandwiches left to try, but the planet sub and superhero sub are top notch. Couldn't be happier with my experiences here. read more

I'm shocked that people are complaining about the bread. The bread here is awesome! They make the bread themselves right in front of you with only a few ingredients. The sandwiches come out hot and fresh and there are so many to pick from, it's hard to choose one. I eat a lot, but stick with the 6-inch and am always all good. They also have great specials, on Tuesdays the 6-inch Turkey is only $2 (beat that Subway). read more

The downtown Planet Sub tries really hard. I have to credit the staff a lot as they are usually overrun by the time lunch rolls around on a Tuesday for their $2.50 turkey specials. It seems almost like they need more help to deal with the obscene amount of professionals who seem to storm the sandwich shop every Tuesday. I went yesterday around 11:30am and the place already had a line that would snake around at least two different bends. Needless to say my co-worker and abandoned our tradition and headed somewhere else for lunch. Looking at the prices and for what I'm paying I still say this is probably one of the more expensive fast food restaurants downtown. Sandwiches are around $5 for a 6inch compared to Subway or Jimmy Johns. While they do charge more for less there is definitely a variety in different sandwiches they do offer. If you are hungry and you walk in and are not able to find something that looks tasty (aside from the price) then someone needs to check to make sure you are alive. I love the inside of the place just because it is all hard wood booths and tables and, compared to the street outside, like going into a cave almost. It is also nice that they have a TV with ESPN on constantly so I can catch up on what happened last night in sports. I think there is at least one more TV in the back of the restaurant as well. My advice? If you are going in for Turkey Tuesday, get there early or suffer in the line. Any other time I don't think you'll have an issue. read more

I was downtown for jury duty and found Planet Subs nearby. It was my first time there and if I am in the area for lunch again I will definitely make a repeat visit. I had the beefeater which was a great meaty sandwich. Every bite was a pleasure. They also didn't give me a choice of breads. I know that sounds bad, but I like that. Do one bread, and do it right. I loved the bread! There are plenty of options and plenty of seating if you have time to hangout. read more

I come here for lunch probably once every two weeks. It's a good place, reliable, efficient, friendly, reasonably-priced. Certainly better than a Subway. It's not going to blow you away - it's a pretty basic sub shop. But, frankly, that's exactly what I'm looking for from a workday lunch spot. read more

I've only worked at this end of Market for 8 months, so I'm still trying to figure out where to eat lunch, that's quick & easy. Let's be honest. A sub shop's demographic is male. There were approx 30 people in the store, and 29 were male. In my view, that's a good thing! But I'm not reviewing how appetizing the clientel is, I'm reviewing the sandwich. First off, the bread. It's hot and yummy. Better than Subway. I got the turkey club (I always get the turkey club). It's wrapped in tin foil, like I would make at home. Over all, I was very pleased w/ the experience. The staff was very friendly, the food good, and the restaurant was clean. read more

Absolutely delicious, I'm from Florida and I'll definitely will be back! I ordered the experience sub and it was kinda spicy but I like spicy it was a little to hit for my daughter....I enjoyed it! read more

I have just waited 40 minutes for a nothing special turkey sandwich. Not coming back.

Very good sandwich. Quick, friendly service. I will def go back to try some other sandwiches. read more

Nice sub restaurant away from the dome. Different then Subway and your sub is heated or cooked the way you would like. read more

Planet Sub - Sandwiches Near Me - Saint Louis, Missouri

Meh-OK? OK-meh? 2 or 3? 3 or 2? Meh and 2 it is. Here's my logic -- bread is what makes a sub (when dealing with chains). If you have decent bread, we're in business. But, if you muck up the bread, or worse yet, if you promise a "golden, crispy crust" but don't deliver, well, then we have a problem. My sub today had some decent ingredients, but it was on some mushy, boring bread. And I've been in tanning beds that have provided more toasty that these subs. Now, if it had been filled with Volpi meats, the bread might have been forgiven. If I had paid $5.00 for it, well, I could get over it. But $8.50? Hell no. Not for this dinky, mushy, sub. The rest of the menu temps me, but I'd rather head over to the grocery store and do it DIY-style. read more

Delicious hot sandwiches. Worth the price. Busy location during lunchtime and closes fairly early. read more

Coming here during lunch hours when Urbana was taking place, I expecting a long wait for food but I think this place deserves to be noted for the efficiency of their food making because in no time at all, my food was already ready. It's also pretty cool that they give you a playing card to identify you for the order. I got a mega roast beef. I was a bit surprised that it doesn't come as a foot long sub but rather two halves. That aside, the roast beef was pretty good as it tore apart easily and all the flavors matched pretty well. But honestly, since there was a good amount of barbeque sauce, it was mostly what I tasted. It was definitely good for what it was though and it was a very decently filling meal. They also have one of those fancy soda dispensing machines where you choose your beverage on a screen and it dispenses the item chosen. read more

Planet Sub - Mega Roastbeef - Sandwiches Near Me - Saint Louis, Missouri

Gotta be honest, never been a huge sub guy. That being said, Planet Sub is so good I've been there twice in the past three days. They have that perfect crunch to their subs and the combos they have available are both creative and delicious. At lunch the line is a little long but it's definitely worth the wait. The price is comparable to all other main sub shops, so give it a shot. read more

Good lunch spot if you are looking for a hot sub. I have celiac and the owner of the place bakes gluten free bread in house. It's rare to get a hot sub on bread like this that stays together and tastes great. Staff is always friendly and they have lots of different varieties. read more

I was here for a student conference between Christmas + New Years, and with the lack of quick food options in STL, this place was a lifesaver! I was totally addicted to their sandwiches. I definitely came 2 days in a row to eat at this well-priced(~$6) and quick sandwich shop. There is nothing like a hot sandwich as a welcome to a new city. As for service, I was amazed at how they were able to accommodate a flood of 16000 new faces to STL. Really patient and kind service. They have a great selection of sandwiches for vegetarians, which is so good! Try the Planet Veggie. I also liked the sandwich with the mozzarella and pesto (Bella Pesto). Mmm. read more

**this is for the Maplewood location. I tried to add a new listing, but Yelp wasn't cooperating** Some people call me cheap, but I prefer "savvy shopper." I just love a good bargain. Of course this leads to a sort of hoarding of online deals. I can't help it. I think my Groupon queue is like 5 pages long. But, the true test is whether I would return to a place without a Groupon, or restaurant.com, or living social.... I have to say that Planet Sub passed this test with flying colors. I had a crazy busy day and needed lunch on the run. I thought about my Planet Sub Groupon, but didn't get around to printing it out. Luckily my fancy new Android phone is able to redeem Groupons paperlessly. Score! I walk in and get greeted in Spanish. Oookay. So I respond in kind. Then the kid tells me that all he really knows in Spanish is "Como estas?" and "mi gusta (sic) las chicas." Cute and endearing or a sad commentary on foreign language education? Hard to say. Luckily he was a better sandwich maker than Spanish conversationalist. Since I had the Groupon for $10, I went big with the large creamy club. I was a little unsure about the cream cheese on the sandwich and actually, still am a bit undecided. At some parts of the sandwich, it was just like melted cheese. But other parts were very cream cheesy and made me feel like I should be eating a bagel. But, it's like their signature thing so I had to try it. Especially after he told me that "it's the most popular chick sandwich." This sandwich is huge. Huge. Two meals worth that probably could have stretched to a third if not for a minor hangover issue. But damn was it good. The bread (wheat by the way. Standard.) was just toasty enough that it crunched when you bit into it. it was pretty damn near perfect. The turkey was piled high, the sprouts were fresh, the tomatoes were a-ok, and the bacon was real!! Major points for not using wimpy gross pre-cooked bacon. The sandwich was also thick. Like "can I do this is one bite?" kinda thick. So I go to pay with my phone feeling all super high tech and notice that my Groupon says "redeemed." Even though I cradled that sucker like a precious little baby bird, somehow between walking in the door and getting my sandwich do I manage to screw up the wonderful technology that is paying with a cell phone. Thankfully, mi amigo nuevo took pity on my smartphone illiteracy and let it slide in exchange for a few more spanish lessons. In his case, I thought "Donde estan mis pantelones" and "mas cerveza por favor" would probably serve him best. Planet sub is muy delicioso and I will definitely be back, even without a Groupon. read more

I like this transplant from Kansas. I first experienced Planet Sub as the Yellow Submarine in Lawrence KS. The menu is great. the subs come "baked' or not. The combinations are good. i get the Dagwood most often. The decor is decidedly 70's college. Rustic wood and dimly lit. Great location challenging the Culinaria food court. read more

I thoroughly enjoyed my meatball grinder, which came with fresh warm bread with a crispy crust packed with meatballs, provolone, parmesan, and marinara. The half-size was definitely large enough to satiate my hunger. I wish I could've added some veggies to the sub. read more