We can't say enough about how wonderful our stay was. The staff went out of their way to make sure…read morethat we had a wonderful anniversary. They surprised us twice with desserts, a room upgrade and impeccable service. We will definitely be back.

Had afternoon tea in Peacock Alley of Waldorf Astoria DC. Absolutely gorgeous; the architecture and…read moredecoration. Cherry blossom tree/decor! Live harpist! Service was excellent. Complimentary champagne (Veuve cliquot yellow label) was provided. You get to select one tea and each person gets their own pot. - Picked cherry blossom green tea; enjoyed the floral taste. There was a variety of savory and sweet bites. - My top savory ones: crab beignet & chicken cherryaki - unique/delicious - confit duck was ok, brisket corn roll was my least favorite - Scones: liked the black sesame caramel more than lychee rose (can eat without any jam or curd) - the black sesame scone paired well with the cherry blossom jam/Devonshire cream/yuzu mint curd - Sweets: faves were yuzu strawberry tea cake, hojicha cherry opera torte, & Sakura rice shortbread - matcha tartremet & Sakura yokan were ok The snacks were super filling! Left the hotel feeling super full. I hope to experience another afternoon tea at the Waldorf Astoria!

I recently had a staycation at the Salamander and it was amazing! I booked through AMEX travel for…read morethe stay and booked the spa treatment online directly through the Salamander website. The spa experience was amazing - it is tucked away inside of the hotel and has two levels. I had an early week appointment in the morning and there weren't many others in the shared spa areas which made for a very relaxing experience. I had the Zen body experience and throughly enjoyed. I also experienced the dry sauna and vitality pool which was very clean and relaxing. The staff frequently cleans the areas and removes towels, etc to keep the areas clean. It was easy to check in and the staff was courteous and honored my AMEX benefits which was nice. I stayed in a king bedroom with waterfront view (upgraded through my AMEX benefits) and the room was bright, airy, and clean. There is 24 hour room service and I ordered a late night pizza and it was delivered within 30 minutes. The water pressure in the bathroom was good in both the shower and tub and the water gets very hot (which I personally enjoy). I did also utilize the gym (new gym equipment and all the machines and accessories for various types of movement and activity) and indoor pool area. The only thing taking away from my experience was the amount of younger guests during my stay (which I know cannot be controlled) however lounging in the pool area was not as relaxing and during breakfast there were younger guests open mouthed coughing in the buffet line and touching the utensils so there were just some food items I did not feel comfortable eating. Overall I had a great stay and would definitely stay again, recommend for out of town guests, or to visit for the spa experience alone. Valet was $86 to park overnight as of 4/7 $$$

I expect the big things from a good hotel, like a comfy bed, clean room, nice lobby. The Salamander…read moregets all that right, but what made my stay were the little things that quietly say, "someone actually thought about this. Give them a raise!" The lobby soundtrack casually bouncing from Chaka Khan to Aaliyah to Frank Ocean like it's my own curated Spotify playlist. Lighted closet bar racks so you can actually see what you packed. A phone holder next to the magnifying mirror in the bathroom (genius for getting-ready multitasking). Bedside light controls so you're not playing gymnastics to turn off the lamp. Then there's Matthew, the bartender, who improvised a "Matthew Cunningham Special" for me that I think included tequila, ginger beer, grenadine, juice, and somehow made it taste like vacation in a glass. The bell staff and front desk were the kind of friendly that feels genuine, not scripted. Add in cozy slippers, a Nespresso machine, a separate soaking tub, and beautiful DC artwork that reminds you how lucky we are to have this city... and suddenly it's the small details doing the heavy lifting. Luxury isn't always loud. Sometimes it's just really, really thoughtful. And after reading Sheila Johnson's book, I left not just impressed with the hotel, but proud of the woman behind it.

The Mr and I recently spent four nights at the Hilton Garden Inn. The highlights for me were the…read morefabulous location (across the street from the McPherson Square Metro) and the excellent service. Shout out to ANTHONY, DONNIE, and STELLA for going above and beyond for me. I always send postcards to my grandkids, and they went out of their way to find stamps for me, so that I could mail them that day. Thank you for going above and beyond for me!!

A nice and clean hotel in a great location. This was a quick and pleasant stay!…read more Rooms are spacious and the bed was comfortable. Everything seems like it's been updated fairly recently which is nice. The lobby is bright and inviting and they have a cute bar area with lots of seating and a fireplace. Our stay came with drink tickets, so it was nice to sit at the bar and relax with a drink. This is in the heart of downtown so you can easily walk to all of the sights. The hotel offers valet parking, but for a much cheaper option you can book a nearby parking garage. Overall this is a solid option if you need somewhere to stay in downtown DC that won't break the bank, but is also nice and comfortable.

During our recent stay at the InterContinental Washington D.C. - The Wharf, we were absolutely…read moreblown away--not just by the hotel's stunning architecture and prime location, but by the extraordinary service we received from Adeline at the front desk. From the moment we arrived, Adeline went far beyond the expected to ensure our Platinum Elite membership was not just acknowledged, but celebrated. She graciously upgraded us to a room that felt like a dream: panoramic views of the Potomac River, breathtaking sunsets and sunrises, and a level of comfort and elegance that exceeded every expectation. Her warmth, professionalism, and genuine desire to make our stay unforgettable reminded us why IHG continues to set the gold standard in hospitality. We've stayed at many IHG properties, but Adeline's attentiveness and care made this experience stand out as one of the best we've ever had. The room itself was immaculate--luxurious yet modern, with thoughtful touches that made it feel like a personal retreat. The hotel's ambience, service, and location at The Wharf created the perfect backdrop for a truly memorable visit. If you're considering a stay here, know that you'll be in excellent hands. And if you're lucky enough to be welcomed by Adeline, prepare to be treated like royalty.

Sometimes there are deals to stay at the InterContinental at the Wharf. If you find a deal, snag it…read morefor a more luxurious stay. My family and I stayed in their Knot Suite and it was perfect. It comes with a living area and two attached spacious rooms with balconies overlooking the Washington Channel and the Tidal Basin. The lobby space is peaceful and comes with fancy looking games like checkers that our seven-year-old enjoyed while waiting for our room to be ready. Also in the lobby was a hot cider bar for guests. The suite itself was designed well and with all the amenities you could want, including plenty of closet space, TVs, robes, and even a dental kit. The showers have good water pressure. The hotel itself has a rooftop pool with a beautiful view of the Washington Monument, a gym with plenty of equipment, and a spa. For parking, there's valet or street parking.

The good: *Easily walk to the wharf, the mall, great…read morerestaurants and museums *All staff members were helpful, kind and professional *Good price for the area The bad: *Hotel needs an overhaul Run down rooms , bed was creaky, toilet struggled to flush Food for breakfast was very disappointing

It's everything a hotel should be so long as you do not expect luxury. The staff is friendly, rooms…read moreare comfortable, well-appointed, and clean. One and only one complaint: nowhere do they tell you that parking is $60 per night. In fact, it's a valet-only service that provides a daily receipt of $0 and then they whack you. I unexpectedly got hit with $180 in fees, plus tax and service charge. That's really poor, and it's the only thing keeping this from being a five star experience (for what it is).

A great price and a good location…read more Each day an elevator was broken Are room "501" had a constant water heater noise . The view of our prior room was Straight into someone's office... creepy. The room itself was nice with an awesome

I had a great, short stay at the Canopy by the Wharf! I was only in DC for two days (one night) and…read moreneeded to be near The Wharf for the event I was in town for. I decided I'd pay a little bit extra for convenience, versus staying farther out and having to use rideshare services to get around. I took a Lyft from the airport, and outside of city traffic, I was able to conveniently get out. The lobby us on the second floor, and I later realized that the elevators to the rooms were only available once at the lobby level, which caused some frustration when trying to smoothly move between the hotel and outside. Check in was smooth thanks to Adel, who was super kind and helpful. My room was spotless, and it felt so cozy and relaxing. Any time I have plan opportunity to stay at a Canopy hotel, I try to because the rooms are perfect for short stays and solo or couple travelers. They are also perfectly located in the busiest part of cities, so it makes it efficient to get to places by walking.

I came here for an Afternoon Tea Etiquette Class and It was beautiful!…read more The interior was gorgeous and elegant! And they also had a cherry blossom tree w/ a bench inside for you to take pictures. They also have a restaurant that does Tea Service at 1pm and 3pm which I recommend my ladies to check out if you haven't already. In regard to parking, they have a parking garage in the basement but It is VALET ONLY. I asked the receptionist and she Indicated that room prices vary depending on the season but on average they are about $700 - $800 per night.

My husband and I were chasing a Home Alone 2 fantasy. Lost in New York energy, but in DC. Christmas…read morerobes. Snacks packed. Jenny Lind Suite booked. That jetted tub was supposed to earn its keep. The room: genuinely beautiful. The technology: aggressively dated. The vibe: a 90s time capsule, complete with missing doorknobs. There was effort here, but it felt like the hotel was holding its breath, afraid any real investment might trigger the next recession. What they got right: The bellhops were fantastic. Warm, personable, fun. Truly the highlight. Most staff we interacted with were polite and willing to help, which made the gaps elsewhere even more confusing. What they got wrong (beyond the dated room and tech): For a hotel that loudly advertises luxury service, the customer experience fell flat. Outside of the arrival bowl of fruit, nothing felt elevated. Night two, we ordered pizza and planned a cozy Home Alone movie night. The technology made streaming impossible. Fine, cable it is. We called the concierge and asked for two plates. Just two. The answer was a flat no. We were told to walk down to the lobby restaurant and see if they might have plates "to spare." I'm sorry, what? The next morning, room service arrived... with someone else's order. It was corrected, but for a luxury hotel, that kind of miss is surprising. Housekeeping came through, but only halfway. The coffee and minibar were never restocked. In a suite. At a luxury hotel. This is table stakes. At 9:30 PM we stopped by the lobby circle bar. It was immediately clear the bartenders did not want to be there. I get it, service work is hard. Still, opening our interaction by warning us about last call at 11 set a strange tone. By 10:00, one bartender disappeared for 45 minutes. No refills. No check-in. No bill. Breaks are important. Coverage is also important, especially when you're selling a premium experience. Beyond the bellhops, much of the staff felt irritated to be present. Front desk to concierge, the energy was less "historic luxury hotel" and more "counting down the minutes." The hotel was also clearly prioritizing weekend tea and brunch revenue, to the point that the historic lobby was clogged with extra tables and largely unusable for actual hotel guests. Bottom line: this was not a luxury experience, and I would not recommend it. I'm only posting this publicly because I reached out directly to hotel management and never received a response. At that point, a review feels necessary.

An absolutely incredible experience from the moment we arrived. The attention to detail and…read morecommitment to service is evident with every staff member you encounter. Karim at the front door started off the experience, all smiles and never let me open my own door. The hotel itself is immaculate, very beautifully decorated and very well located. The staff at Estuary absolutely stole the show though, we must say. We are a family of 4 and were celebrating my daughters 8th birthday trip. From the second we met Asia and Shawnae at the host stand we were made to feel like family! Their warmth, love for the children and willingness to do anything to make their stay enjoyable was so genuine and greatly appreciated! Asia in particular went above in beyond any way she possibly could. She spent time with us, offered suggestions, and left us feeling like we have family here at the Conrad. Cory and Will made great drinks, always smiled, always remembered us and for that we are thankful. At breakfast we had the team of Kevin and Sandra and they also were amazing. Very attentive, did anything they could to make the kids smile, the service was always on point. Crystal at the front desk came up to the room and decorated for our daughters birthday, brought her a gift bag and absolutely made her feel special on her special day! In totality, we came with no expectations and left with every one of them being exceeded! This Conrad is amazing, the best one we've stayed at and honestly a hotel is only as good as the people that make it what it is. The staff here is remarkable, they deserve the regnition and offer their genuine touch openly and willingly any time they can.

Our stay at the Conrad Washington, DC was one of the most meaningful hotel experiences I've ever…read morehad--not just for me, but as a parent. Traveling can be exhausting, and during our stay, my son Colin often went down to the bar and restaurant on his own in the evenings and mornings. What stood out to me wasn't just the quality of the food or service--it was how the staff treated him. Every single time, he was met with kindness, respect, and genuine warmth. He ordered his meals, sat comfortably, enjoyed his time, and never once felt awkward or out of place. The staff made sure he had what he needed, checked in on him naturally, and created an environment where he felt completely at ease. As a parent, that level of care is something you never forget. For me, the experience was just as special. Corey, the bartender, was exceptional. Each evening, he made sure I had exactly what I wanted, when I wanted it, and engaged in thoughtful, easy conversation that made the space feel welcoming and safe. It wasn't just service--it was connection, and it made a long, tiring trip feel restorative. This hotel doesn't just deliver luxury--it delivers humanity. The staff understands how to read people, how to make guests feel comfortable, and how to create an atmosphere where everyone feels like they belong. I've stayed in many beautiful hotels, but this experience stands apart because of how we were treated as people. Thank you to the entire team--and especially Corey--for making this such a memorable stay. We will absolutely be back.

Really great location in close proximity to restaurants and orher venues. Check in was pretty easy…read more The entry is at street level and requires elevator up to lobby. They provide complimentary breakfast daily and its pretty good. Those frittatas and waffles were yummy. The rooms are pretty spacious. The kitchenette comes in handy as well. There is a metro access point in close proximity. Overall a really good stay for our Bookfest weekend.

Had the pleasure of staying at the Residence Inn for work this past week, and for someone who…read moretravels a lot, this easily was top 3 hotel experiences. When you first walk into the hotel lobby you instantly know you are in for a good stay. The front desk staff is there to greet you with a smile, and accommodate anyway possible. My work group and I had very specific requirements, and the team at Residence Inn went above and beyond to make sure all our needs were met. Bonus points to this hotel be walking distance to metro stops, plenty of food and nightlife options and Nationals Park!

From check in to check out everything was smooth. Our room, though small, did not feel cramped…read more Everything was clean and tidy. Too bad stored blankets were unavailable for sleepers wanting more warmth than their traveling companions. We had to make a second request for one. May I also suggest providing more than one bar of mini soap bars. It's such a minuscule cost item but would obviate having to repeatedly move the precious one bar from sink to shower. We found the valet staff particularly helpful especially when navigating awkward arrivals and parking needs of our personal guests. Sean was a prince. He supervised an otherwise complicated set of logistics with competence and gentlemanly grace. Another shout out to the manager ( sou?) of the breakfast dining. We watched him rigorously oversee staff and guests while occasionally stepping in when helpful. His leadership is likely responsible for the professionalism of said staff. This is in direct contrast to the staff of the Willard across the street where we took the first breakfast of our stay. We were dismayed to have to endure extremely loud staff socializing, boisterous laughter and downright flirting. This type of behavior would have been unacceptable at the JWMarriott. This experience alone confirms our future choice of Marriott over Willard for annual DC visits.

The location of this JW Marriott is stellar! We could walk to almost all the sites or pick up the…read moreOld Town Trolley that they provided credits to take and get a free shuttle to the monuments and Smithsonian Museums. Upon welcome we received free Trolley tickets for one day and some food credits, probably based on our Bonvoy Status (we travel all the time). The price for a room I guess because of the multiple conventions in the place was excessive. I think for a room, not a suite, it would have ben $750 per night during the week. I thought that was a lot so we used points, and the 1st night they had not held our King Room for us, and despite being our anniversary, we had to sleep in a double room and move the next day. Unfortunately, the double room was quiet, and the King Room had an adjoining door and we heard every little thing from the room next door. I would put this down one point, but the service, staffing and helpful Concierge made this place really nice for us.