My girlfriend and I both agreed we never need to come back here again. We thought we would try out this place because we were in the neighborhood and saw that they served huge slices of pizza, which seemed cool. Though, eating at the actual location was a huge let down. The food on the other hand wasn't bad, but it definitely wasn't good enough to make up for the lousy dining experience.
The main issue we had was with the bald guy with glasses behind the counter (who we assumed was the owner by his demeanor with the other employees). He lacked hospitality and honestly was quite rude. First off, I asked if they were able to put olives on only half of the slice of pizza. The reason I thought I could ask this is because the slices are extremely large (they literally cut the pizza slice into multiple individual slices- that's how big it is). The guy behind the counter stared at me as if I was spreading peanut butter on my face while singing the ABC's in a child's voice. He flat out said no, butttt... in a slightly aggressive way as if I offended his restaurant. He didn't even consider it or explain why they couldn't. I figured olives are such an easy ingredient to sprinkle on a pizza, that it shouldn't be an issue. Whatever, I decided in that moment it wasn't a big deal and that I could just individually pick the olives off on my side of the gigantic pizza slice.
The next issue was when we asked for water. Oh boy. Again, he just stared at me as if I transformed into an elephant wearing a monocle. Finally, he must've concluded that it was a fair request because after a couple moments of scrutinizing at me, he turned around and yelled at some employee for water. So the employee grabbed two small styrofoam cups and walked over to a sink in the kitchen and poured us tap water (obviously I know because I saw him do it). My girlfriend and I are fine with tap water, but the whole thing was just weird and uncomfortable. We wanted ice in the water too (since the water was warm), but at that point I realized asking for basic eating necessities is just too much of a burden for this place. Being the cup of water was so small, and it seemed like such a hassle, we actually made a separate trip to Starbucks next door (while waiting for the pizza) to order two waters to drink with our pizza.
The next issue we had was that there were no condiments or silver/plastic ware anywhere to be found. What pizza place, or any restaurant for that matter, doesn't offer these things? For a pizza joint, I'm thinking of chili flakes, parmesan, salt/pepper, oregano, etc. and some forks and knives anywhere would be nice. Good news is, they have free napkins and they are readily available. But I wouldn't be surprised if the man got mad that I took one too many of his restaurant's paper napkins.
The last issue we had was when I ordered the pizza, I asked for ranch. Now that, for whatever reason, instantly made perfect sense to the man at the counter, and he said he would include it (whereas all my other request included an awkward stare down between the two of us- which he definitely got the better of). When we got our food, there was no ranch (we were not surprised to say the least). I really didn't want to bother the bald guy anymore, since asking for an ingredient on one side of the pizza and for water was so troublesome, but the good boyfriend I am made sure my girlfriend had her ranch. So again I went up to the counter and asked for ranch. Now, what the guy does, is he pokes his head around the corner to inspect our table to see if we got ranch. I mean, really dude? Even if we did get our ranch, you couldn't give us a second one if we wanted? Being that he saw we indeed did not get any ranch, he reached over and gave me a ranch. I figured that the fact he had to see if we got ranch must have meant that this was some heavenly sent ranch from the skies in a beautifully large sculpted ramekin made from the finest oak wood in the Western USA. Of course, it wasn't. It was just a little plastic ramekin of mediocre ranch.
As you can tell, it was not the most pleasant experience for us. I mean, we came to simply get a slice of pizza, buttt... it wasn't so simple. I can think of a hundred other places in LA that I would rather get pizza from. The food itself is fine, but in my opinion, not worth eating at the actual location. The reason I am giving two stars instead of one star is because the pizza was not expensive, and maybe this is just one of those places that is only good at doing takeout. But if you offer in-house dining, you have to be friendly and offer the bare necessities to a meal. read more