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    Pizza Palace

    3.9 (7 reviews)

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    Dock Rotz Tavern - Cranberry smash with sweet potato fries

    Dock Rotz Tavern

    3.5(215 reviews)
    68.5 mi
    $$

    Interesting place with bar food and a decent atmosphere. I was warned that service was slow, but…read morethat wasn't the case sat down and placed my order and had my appetizer in 8 minutes. Hot and fresh. Only problem is that the cheese sauce has a film and was like water. It was scorching hot though. The burger was good sized, hot, and juicy. I wish that they offered to cook it to a temp other than mid-well. Over all, this place is fine. Nothing fancy, you get what you pay for. If I were in town again, I'd stop in again. Just a note. They charge a 3% surcharge if you pay by credit card. It's not noted anywhere with signage. It's not on the menu in fine print. It shows up on your bill. I've heard people say that "if you can't afford to tip, don't eat out. Well if you have to charge people a surcharge to pay by credit card, then don't open a restaurant. If you are going to do that, then post it on the menu and at the front counter so people know.

    We used to be regulars at Dock Rotz Tavern, but after multiple experiences like this, we won't be…read morereturning. My husband enjoys playing music on the TouchTunes jukebox, and like any paying customer, he simply wanted to hear what he was paying for. The volume was consistently kept so low that it made the experience frustrating. He politely asked--on more than one occasion--if it could be turned up slightly and even offered to pay extra. Each time, he was told by waitstaff they were not allowed to accept money from him to adjust it, which was surprising in itself. What made this even more frustrating is that there were times the bar was nearly empty and it still wasn't adjusted. In a bar setting--with normal ambient noise--being able to hear the music you're paying for shouldn't be an unreasonable request. What made it worse was the tone and treatment. There was one bartender in particular who was consistently unfriendly toward him, and when he calmly asked what the issue was, she told him he "walks in like he owns the place and makes demands." That statement was both unnecessary and inaccurate. He has always been respectful and has never done anything to warrant that kind of response. At a certain point, it stopped feeling like a simple difference in preference and started feeling personal. We were left feeling unwelcome--something no customer should ever experience. When my husband finally said, "We're not coming back," the response he received was simply, "Good," delivered in a contemptuous tone. That moment said everything. It's unfortunate, because we genuinely liked this place and gave it multiple chances. But in any customer service business, respect isn't optional--it's the standard. No one should be treated that way. No one. In the end, it wasn't the music that drove us away--it was the way we were treated.

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    Dock Rotz Tavern - Back dining room.

    Back dining room.

    Dock Rotz Tavern
    Dock Rotz Tavern - Margarita flight, blue raspberry, spicy mango, lime, and huckleberry! Amazing!

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    Margarita flight, blue raspberry, spicy mango, lime, and huckleberry! Amazing!

    Pizza Palace - pizza - Updated July 2026

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