Worst food ever! I had an instacart coupon and didnt feel like cooking. Asked for wings well done and had to recook them. Ordered two tavern pizzas and they were cold, soggy and the crust was too thick. They definitely werent even close to what their tavern pizza in Spanaway is. Had to airfry them to be edible. read more

Extremely pricy now days for Pizza Hut. I about passed out when I got like two pizzas and a drink for $50-$60 It's just Pizza Hut no need to be double the price of its competitors read more

Great food great customer service the staff helped out greatly went for a dine in and the young man did a very good job

The pizza is pretty good.. the customer service has been a problem every time I go in there. The dude working the register messes up our order every time we go in there. We get over charged every time. He is nice just needs to pay more attention to what he is doing. read more

We got a 1 topping large pizza with boneless wings delivered. The wings were good, we got blazing hot, but the pizza was really soggy/oily when we got it making it difficult to eat. The pizza was very hot when we got it, just sad it was soggy and oily. Still enjoyed the meal. read more

Pizza Hut - Jalapeño and cheese - Pizza Near Me - Yelm, Washington

Best Pizza Hut wings I've had in a while. Not often do you get to see a full service Pizza Hut so that was nostalgic.

Two weeks ago I ordered two three toping pizzas and they were fabulous and under $30.00. So tonight I went in and tried ordering the same thing but just one pizza- what a mistake. Same price for one pizza as I got for two? Then as I ordered my drink...No water, no ice, no beer, no soda dispenser. Pizza came out dry as a bone and I am unable to even choke it down. How can it be so much different in fourteen days? If you can get me water or a fountain soda, least replace it with some thing for free or tell me before I even order so I can go elsewhere. Why skimp on the sauce, the cheapest part of the whole pizza? If your not going to add any sauce, at least look at the pizza and don't cook it to death. read more

Love this place! I will order pizza from no other place. Food is always good, hot and appreciated. I even like how that have pizza boxes on the bar of this place. It makes for a great Zoom background for meetings. Keep up the great work of cooking dinner for my fam when I'm too tired from working all day. read more

I don't understand why the employees are incapable of cutting a big New Yorker evenly. It's not even close. Every time I get a carry out the slices are so uneven it seems like it's done on purpose. Literally 2 slices will be half the pizza while the other four are tiny and misshaped. Ordered half cheese/half pepp. And somehow the girl working cut on the wrong side of pepp which left a row of pepperoni on the cheese side. How can you have a natural line to cut along to make it a half and half and yet cut the wrong side!? I don't get it. Every time we get the big New Yorker it turns out this way. Absolutely fucked up looking slices, as if a drunk person cut it. Will still go there but I will never walk out the door without checking it first. read more

Thank you for being a 4-star delivery pizza chain. The pizza is hot, delivered it on time or early and it delivers to us! Thank you for what you do! read more

Pizza Hut - Pizza a little wacky- jostled on our gravel road or made wonky? - Pizza Near Me - Yelm, Washington

Dont bother trying to place an order because they will just cancel it. Tried to place an order for pick up twice tonight and got canceled by Pizza Hut both times. Not sure why a business would just cancel customer orders. read more

It's ok so.etimes it is better than others. The deals are good but expensive without a deal. For the most part the pizza is pretty good

I ordered curbside pickup that turned out to be a joke! Pressed button on app to say I arrived waited 10 mins then tried calling there was no answer. I then walked in to see customers without masks in the restaurant and then told they're short staff that's why they couldn't bring it to the car or answer the phone. I answered the survey that was emailed to me and got no response from Pizza Hut to this day which was a month ago. If bad customer service is what you're looking for you've found it at Pizza Hut Yelm. If I could give negative stars I would negative 5 stars! read more

I'm not here to speak about the food here. Went for dine in. The menu lacks salads. When I asked I was told "due to the pandemic". We were brought drinks and pizza. Our server went to grab plates, brought 2 dirty ones. We had no napkins or silverware. We asked for Parmesan, we were served an empty container. We were finally brought napkins. Overall the dining experience lacked a lot. read more

Oct 2021, worst service. Nobody took our order. Table across waitress took order. I had to order at the take out counter. Not sure what was going on. We had to ask for plates and napkins. Pizza Hut in Yelm. read more

If it were possible to leave a negative review I would. The delivery driver at least one was so rude and foul mouthed to myself and my mother who has stage 4 pancreatic cancer. I will never grace this business with my time or money and I highly recommend anyone who is contemplating this place go go elsewhere! read more

Why can't I do no stars. I tried ordering by delivery first. The guy in the phone had socks in his ears and was over talking me when I was spelling out my address. When we finally got my address right he's said I was outside of their delivery area. Ok. Fine. So I tried to do a carry out and have a friend pick it up for me. But they couldn't take payment until I picked up the order. What? Then I went online to try my order. There again I couldn't pay until I picked it up. I was having a friend pick it up. I didn't want him to have to pay for it. Why I can't pay for it online then pick it up. I'll never understand. I asked them how they even made money. Neither of the adults in our house can drive right now for medical reasons. And I have kids to feed. This store had the most RIDICULOUS store policies, that basically wouldn't let me pay for food. read more

Pizza Hut - See... in store payment option only. Dumb. - Pizza Near Me - Yelm, Washington

I'm really upset with this pizza it has no sauce on it the price was outrageous for one pizza customer service was shit wasn't happy waited at the front desk for 15 minutes For a shitty overpriced pizza with no sauce read more

Pizza Hut - Pizza with no sauce - Pizza Near Me - Yelm, Washington

The pizza is... alright. I mean it has stuffed crust which is a plus but, it is kinda dry and does not live up to the italian taste of dominoes. The breadsticks however are brushed with fine oil and powdered with parm and garlic. In other words, it's good. And their wings are great in buffalo qnd bbq. They even sell them in boneless. Unfortunately I still am rating this place 4 stars because the main course does not live up to the potentisl of it's competition. read more

I had their beyond meat sausage pizza a couple of times and it was very, very good. Now they have discontinued it for some reason. I'd love to see them bring it back. If not, they've lost a customer because there are good options closer to me. read more

We've ordered from here five times. Four out of five times they've gotten our orders wrong and we have to wait even longer. We always order online so it's not like I called on the phone and they misunderstood me. Half the time I have to wave someone down and I can clearly see them in a circle texting and on their phones. If papa Murphy's had wings I would never come here. read more

Placed an order on the phone and the guy placed the very 12.99 simple order for me, "Scotty". I get there and I say that my name is Scotty. The lady runs me up around the correct cost so I don't bat an eye. She then brings me up the completely wrong order. This is where it gets good... she asks for my name again and she says, "are you sure it's not "Scurry"? And I just laugh and say I mean, I guess that the man who took my order may have had a typo in my name. And then she asks a manager to void the first transaction and clearly says "He pronounced his own name wrong and we have to void the first transaction". So funny but... come on... dominoes family here now lol read more

Ordered pizza and several side dishes to be delivered at 5:30pm . My order was delivered to the wrong house and the neighbors weren't home. By the time we found it the food was stone cold plus half the order was wrong! We called they hung up on us. We called back a different person answered and they sent the correct order. It was two hours late! Our guests were getting ready to leave by the time the food arrived! read more

So I see all these terrible reviews... but we had a fantastic experience. Myself and my 3 kids (all under 3) came in during dinner rush. It took them a few seconds to see us, but understandable because they were SUPER busy. Service was good, food came quick enough so that my 3 kids weren't throwing a tantrum. Not really understanding the bad reviews, so here's a good one read more

I ordered a pick up order for dinner. One of those dinner boxes with 2 mEd pizzas bread sticks and pasta. Paid $50 for the order including 4-20oz drinks. The pizzas had little toppings. Was only covering, maybe, 60% of the pizza. It was nothing but crust. Was not given marinara sauce for cheese sticks even though I was charged extra for an upgrade to cheese from regular bread sticks. Absolutely disappointed and not worth half of what it cost! Drove 30 mins one way to pick up. Not worth driving back to have them correct for two hours of my life in a car to eat. read more

My buddy, his son, and I went here today and when we first arrived no one was at the front so we hung out for about 5 minutes before we said we would like to order. It was busy in the back so I understand the wait. We ordered and were told 15 minute wait. I saw what could of been my order in their holding oven. At almost 30 minutes I went up and asked and the guy their said "oh yeah bro it's crazy busy" he handed me my order "here ya go bro" so I said "um thanks bro" and he turned around and not quietly called me a f***ing a**hole. Again I'm here with my friend and his son and this guy was cursing at us. I do not recommend this place. read more

We have had dinner here several times and have always had good service. Tonight it was horrible. We were ignored at first. We ordered wings and we got wings we didnt order and never received what we did order. We never got plates or silverware. When my daughter pointed out the error the waiter got an attitude. Then when the bill came we were charged for the wings we never got. Not sure we will come back which is a shame. read more

Mediocre service. Food was room temp upon receiving. My server Didn't refill my water or anyone in my groups and took too long giving our check. Other times have been better. read more

Pizza Hut - people sitting at tables in a restaurant - Pizza Near Me - Yelm, Washington

Seems our delivery is right about two times out of three. Last night was bad. Very little sauce on the wings and the containers were crushed thus leaking all over the kitchen table. Don't know about this store. The last pizza I ordered was the worst I've ever had in town. So thin and lack of toppings on a Supreme Pizza. I wondered if a Trainee made it and didn't have their work checked. Pretty darned expensive for the food we received. read more

Always super clean and tidy. Customer service is usually pretty friendly and as long as you don't show up one minute before they lock the doors they generally work pretty hard and and have a good attitude the whole time they serve you. Would definetely recommend. read more

okay, me and my girlfriend have gone here for years, and honestly it wasn't bad at all until they fired a bunch of people and rehired. Now it's gotten to a point where every single time i order something it's messed up, and bad! now it'd be fine if it was maybe 20 dollar orders, no i spend around $50-65 here. I order online 9 times out of 10, the other night i orded 63 bucks and it's so bad that i keep the order i paid for on screen for when the driver gets here, lcukily i did!! my pasta was cold, i ordered 24 traditional buffalo burning hot wings and got 16 medium my cheese sticks where bread sticks and i recived 0 sauces THAT I PAID FOR ....okay i'm verrrryyyy patient... so i told him to look at my order on screen and he said oops i'lll be back! came back gave me 8 replacement buffalo burning hot wings (crushed) and half of the sauce i orded... so screw this place man when i called i basically got a big FU from the manager whom i've delt with before IN PERSON and he is the biggest douche you'll meet how he can work a job dealing with people is beyond me. read more

Had a pizza delivered on Nov 7. Pizza Hut had the audacity to add a $5.49 delivery charge which didn't include a tip for the man delivers and that gets paid by mileage. I can pick it up and pay no extra charge. Sad that the place is less than .3 of a mile from the "Hut" and this outrageous gouge occurred. Las pizza from them. read more

Love how fresh and fast this Pizza Hut is. Always quick and friendly. We eat Pizza Hut 1-2 times a week because of the freshness and quickness of Pizza Hut. read more

This is by far the worst pizza hut in WA. I won't be ordering any more delivery. Deliveries always take more than an hour and orders are wrong. Every time you call them to complain they just give you a credit for your next order. read more

Never again! I ordered a stuffed crust pizza with 2 toppings online and was told it would be done in 10 to 20 minutes, so I showed up 20 minutes later sign my receipt and was not told how long it would be, so 20 minutes later I finally received my over priced underwhelming Pizza. I had not gone there for a while and now I remember why! For the same price you could get a far superior Pizza and better service at Casa Mia and for roughly a third of the price I could have just gone to Domino's which is what I usually do. If the place was packed I would be a little more understanding but there were four people in the restaurant and they were overstaffed and under bad management from what I could tell, like I said I was there or 20 minutes and I saw the wrong order almost go out a couple times and they were not that busy so buyer beware! And to top it off they were very stingy with the two toppings and yes I said two toppings which were pepperoni and bacon. Try to find the bacon... Never again! read more

Walk in the sign says wait to be seated we waited 5-7 min before we were even acknowledged and were told to seat ourselves since she was helping out the people that ordered the carry out. We walked out of the store. read more

This is will be the last time I will order pizza from Yelm pizza hut, I ordered online and I have to repeat myself three to give my card information to pay for my pizza. Finally I gave up on giving my information to the order taker. Employee was rude on the phone and food was price gouging. A large pepperoni cost $22. read more

I wish their was an option for 0 stars. They were unreasonably rude and disrespectful. Orders usually wrong and or cold.

2 stars for service. for the menu what can you say it Pizza Hut. TV was a little to loud.

This was the worst pizza ever!!!! I spent 50 dollars for dry burnt nasty pizza that wasn't even what i ordered! I ordered an extra cheese pie and there wasn't even cheese on the whole thing. I also ordered a pepperoni with extra sauce and there was barely any sauce on it at all, and a Hawaiian that was also dry and almost burnt! All the pizzas were dry, over cooked and nothing had the extra stuff i paid for!! I will never use this location ever again!!!!!! If I ever buy pizza from pizza hut again. Five dollar little ceasers pizza would have been a better option! I will make sure I leave reviews on all the sites google, yelp, ect, to have everyone steer clear of this place!!!! You all should be ashamed to have you name on the boxes of pure shit! that comes out of this location!! That is all i have to say! Goodluck staying in business with the poor quality being produced from yelm pizza hutt! read more