Pretty rough inside and outside, not clean. Staff looked very unprofessional, very very "rough" looking, kitchen did not look clean, bathrooms were out of order, whole place needs a revamp, local and district mgr should be ashamed. read more

They are amazing!! Love the staff and love the salad bar!!! Always nicest people!! We will Always come here! read more

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We went to this place and the staff was showing up for work at the time it opens at 10 am. They don't open on time. Under staffed. Not clean. read more

Quite possibly the worst meal ever. I'm certain that if I were to use a cereal box and drizzle some tomato sauce on it, it would taste better than their thin crust "pizza." read more

I came here and we were the first customers that day. It was delicious, and the service was great. The employee was very nice and friendly. The food was delicious, my pizza was fresh and came out hot. The wings were perfectly done and I recommend this place. It was very clean. read more

Zero stars. From out of town, only thing open late. The idiot (Craig) behind the counter was drunk or on drugs... never even started our food. We noticed after about 40 minutes. There was also a line of people. He did give one guy a pizza, and I'm pretty sure it was not even cooked. Awful. 2 table with dirty dishes still on them. Ew. Do better. Disputing the changes. read more

This place is hanging on by a thread and it shows in the service (ignorant) and the food (disgusting!) so just let them close down and maybe we can get something there that people will actually enjoy! read more

Disgustingly dirty. Every surface is sticky. The floors are both freshly mopped and also need mopping badly. The place stinks of mildew. The poor employee was all by herself trying to run the whole restaurant. She's about the only nice thing about this experience. read more

A huge pool of dirty water around the salad bar with food in it that had been there for hours. All they did was slap a caution sign there instead of cleaning it up when I asked the checkout person why they didn't clean it up they told me they didn't have time.. There was only two people in the place for 45 minutes. Nothing but young kids fooling around in the kitchen and playing and screaming, but they didn't have time to clean it up. Never again filthy place. read more

Stopped by for lunch and was pleasantly greated by a very nice waitress. We ordered an order of cheesesticks that were pillow soft and cheesy so delicious with their marinara sauce. Then we ordered the new Yorker pepperoni pizza that was delicious. Restraunt was clean and a very pleasant experience. I recommend this place and I'll stop by next time I'm in town and need lunch. read more

Had good service with this Pizza Hut. When I eat inside place looks very clean. Pizza there is very good.

I ordered a large stuffed crust pizza to-go. I arrived a few minutes early that the time they gave me. I waited by the register for a few moments without anyone noticing I was there, which I don't mind having to wait at all. The problem was while I was waiting I saw the young "man" making my pizza was vaping and blowing it all over my pizza. I was disgusted but decided to pay for my pizza as to not cause an issue since I was the only customer there with 3 young "adults" and call the next day to talk to the Manager. I called today and was told the Manager was not in, however, I could speak with the shift leader. I specified what happened and he did not seem concerned at all. I told him I wanted a refund and for the employee to be spoken with, as it is illegal to vape in the same areas as it is illegal to smoke in Maine. I am totally disgusted. I do not regularly go to Pizza Hut, but wanted a change. I will probably never visit this restaurant again and instead decide to go to one of the other better pizza places in Ellsworth. read more

Waited 2 hours for 2 pizzas. What else is there to say. This is simply ridiculous. When I raised concern I was met with "well there was a 90 minute wait time when you walked in". I was never even told that by the wait staff or the manager upon arrival. Am I suppose to be telepathic? Or do they just want me to do their job for them. It seems like for the most part the manager doesn't care about their customers. It literally took me screaming at them to get them to even comp my meal which I did in fact actually wait for. In the end I paid for my drinks which actually came out on time and I felt like that was fair. But 2 hours? I could have ordered and eaten 3 meals in that time any where else in town. read more

Holy cow this pizza was bad. I ordered the new Detroit style pizza and it was expected to arrive at 6:50PM. Pizza shows up at 7:30PM and is ICE cold and INSANELY undercooked. The crust was almost white it was so undercooked. I ate 1 piece and the texture made me sick to my stomach. How hard is it to cook a frozen pizza? read more

Yelp needs a zero review, over an hour waiting for two pizzas, took 30 minutes to get drinks, extremely rude and clueless wait staff.....this place sucks read more

Do yourself a favor and visit one of the other locally run pizza joints in town. You'll be much better off. Don't let the nice new decor fool you, this place needs a major overhaul from management down. My family of four went there tonight, I have always loved the salad bar and that was the deciding factor. We ordered a medium pizza and two personal pizzas and salad bar. Almost everything at the salad bar was wilted and browning and I wouldn't touch the pasta salads with a 10 foot pole. All of the dressings were mislabeled. This was the reason we came and it sucked. We watched four tables get up and walk out after their long wait. We received almost all our food after about 50 minutes, missing one of the personal pizzas. The kids ended up sharing the one pizza and we all ate on paper towels because no plates were provided. Our server kept telling us the other pizza was coming. After another 40 minutes I had to go up to the counter to pay, still no pizza, and as I was paying the pizza came out, I told them I didn't even want it as it was already comped. There are too many other fabulous choices in town to waste my time and money here. read more

When the store manager says "Well I hope you have a good night with the pizza that no one can eat." That about sums it up. Everyone at my house is allergic to red pizza sauce, their reaction, drive back 20 min back into town and wait another 45 or more to get my order again. They are giving me a $30 credit. BUT I used to work at this location and the manager whom the gentleman on the phone was saying doesn't schedule well... I used to work with her and she is VERY competent, professional and a pleasure to work with. Unlike this guy I spoke to... sarcasm I don't need... ever from an restaurant read more

There are Pizza Huts with lunch buffets still? Apparently there are and they are only $5.50. It was like I took a time machine back to my childhood in the 90s. Even the decor was vintage! read more

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Everything was the way it was supposed to be. In Maine that's asking a lot. Service and food were best they could be. Better than most things in Maine. read more

They don't deliver like advertised. Get ready for massive amount of attitude from staff. Wait time is insane even with no one else in the restaurant. Food is not hot. Just go to pats pizza if u want good pizza! read more

My mother and I came here as a quick, short lunch. The place was super empty, so I thought service would be fast and we would get what we were hoping for. No. We ordered a stuffed crust pizza with extra cheese and pepperoni, because they had a special, where you could get a large, stuffed crust, 1 topping pizza for 9.99, and we asked if we could add extra cheese for 1.99 without messing up the price for the 1 topping. Our waitress said we could. At this time there were 3 other people there. One was almost done eating. One had placed a to-go order, and the other had just placed a normal order. (this will be important later) We waited for 35 minutes for our pizza to come. With no check ups or reminders that our pizza was cooking the entire time. Once we finally got it, there was barely any cheese, and one or two pepperonis on each slice. The cheese in the crust tasted like rubber cheese sticks you'd find in school lunches. But that's not all, the people in front of us, who ordered the normal meal, didn't get what she ordered, and not a topping or two missing, an entire different meal. And the waitress had a super bad attitude about it, replying to everything they said with "yep" Once we went to the counter to pay for our meal, the people who ordered a to go order earlier, were still waiting for their pizza. We ended up not paying for the extra cheese because they didn't put it on there. Overall I'm pretty disappointed by both the service and the food. Would DEFINITELY not recommend wasting any time nor money on this place. read more

Ordered a pizza with Bacon on it and only about 1/3 of the pizza had ANY bacon and it was minimal on that. Go to Dragonfire or Pats Pizza.

I never eat in here usually because me and my partner are always exhausted at the end of the day when we go here. I am always excited to get the dinner box, it's super filling and has an amazing price!! ($10) I tried calling in earlier this week and I was on the line for over 5 minutes waiting for someone to pick up until we gave up and just went to Burger King. I was kind of disappointed because I was so excited but usually it's pretty quick and easy for take out. read more

Very dirty! There was food and trash all over the floor and tables. We over herd a couple behind us talking to their waitress that there was hair on their pizza. My cup I was given was broken and leaking out the side. Then when we got our pizza the crust was regular when we ordered flavored and I asked the waitress to replace my cups and get us plates she brought my cup but no plates so we ate off the paper towels. I asked for the manager n told him he gave me $3 off our pizza. I think I'll find pizza else where next time. read more

Pizza Hut - Our awesome plates - Pizza Near Me - Ellsworth, Maine

called them at 9:40pm, they rudely said "WE'RE CLOSED" and hung up on me.... wow. 0/10 customer service. Pizza Hut HQ, take note.

Came here for the lunch buffet. The food was great, bread sticks were Delicious. They had several different pizza types to choose from and a great salad bar. And it was pretty cheap to! read more

Had to wait an hour for my food and their is nobody hear wow great place you got here

My children and I arrived at 9:43 and were turned away by the counter staff. We were told it takes 20 minutes to make a pizza to dine in so we wouldn't be seated. If this is the case then you should close at 9:40. Or let people order until 10. Completely unacceptable. read more

This location sucks period wait times is extremely high and the staff are pretty rude

We stopped into Pizza Hut, Ellsworth, Me yesterday, July 5, 2017, at 12:30Pm for lunch. We decided on the buffet. There were 4 in our party. We all went to the pizza table, and there were no fresh pieces of pizza there, and what was there totaled less than a full one. We were told that more would be out soon. Having lost out on the pizza, we decided to head for the salad bar. The lettuce was down to the bottom of the tray. The tray outside the salad bar was a mess. We go to the Waterville, Me Pizza Hut frequently, and there is no comparison. By the time we were ready to leave, they finally restocked the pizza. It was about 1:10Pm. If you are doing an everyday pizza/salad buffet from 11;30 until 1:30PM, I would at least try, if I were the manager, to keep things clean and stocked. Neither was done here. Save your money at this restaurant and go a couple doors down to Governors. Would get more for your money. Overall, I'll never eat here again when in Ellsworth., Me. read more

Ordered takeout online. Two medium pizzas, one was buffalo chicken and one BBQ chicken. When I went to pick up my order I also added a salad. I paid and the guy, and he handed me my pizza and container for the salad. I said "Oh is there blue cheese for the buffalo pizza?". His reply was "that's actually .59 cents for dressing". What?? As I told him, that is the dumbest thing I've ever heard. What kind of restaurant doesn't give dressing with a buffalo chicken pizza?! I ask when that had changed because every other time I've ordered a buffalo chicken pizza I have been given a dressing to go along with it, and never been charged for it. His reply was "it's always been like that". Actually, no it hasn't. But that is besides the point. I know it's not the employees fault, but Stupid. Pizza Hut clearly is too money hungry to give people a dressing with a BUFFALO CHICKEN PIZZA! Here's the good news, I put some in a to go cup from the salad bar. read more

Well our waitress was really nice and very helpful but there is where the good part ended. I went to the ladies room and it was very dirty. The food wasnt very good and then when my husband went up to pay (had to have change for a tip) I saw the guy who had been making the pizzas all night step up to the register ring him up cough in his hand and then got back to making pizzas (without washing his hands) I felt sooo sick by the time I left. I told my husband by the time I leave this town im going to been a huge germafobe!!! read more