Customer service was good we were greeted with kindness . Peyton, was very helpful , great smile

My son and his best friend went in to have the buffet 2 days after it started. And we understand that, you know, things are new. It takes a little bit, there was absolutely no Pizza. They paid $32. My son did and got one piece of Pizza and a drink. He came home and told me and I called Pizza Hut, and the manager said, for all of my family to come in and have the buffet on them. And that it would be covered well a month later, I called to ask if there was any way we could just get 2 pizzas instead of all of us coming in, because I was sick. And she said that they would cover one, but not the other. And I said, well, I don't think that's very fair. My name is written down. My son spent $32 in there and got one piece of Pizza and she said, oh well, that doesn't matter. I can give you one, but you're going to have to pay for the other. I said okay, my son will pay for it when he picks him up. So I ordered 2, and when he got in there, she said that my son was 86th out of Pizza Hut and was not allowed to come back in there. Because I threatened to write a bad review about them. So I'm actually writing the bad review. The ladies name was Mary. I called back to speak to her. And she hung up on me so that's not a good way to do business. Do better pizza hut also, if you're gonna run a buffet, make sure you stock it. You can't put two pizzas and expect to feed fifteen people. read more

Pizza and wings are definitely getting better. Although I miss the buttery crust, they are definitely doing better with the dough now. Keep up the good work staff. Definitely starting to come back on the weekend's for family dinners. read more

Pizza Hut - Two bites and it goes to my dogs. Doesn't taste good at all. - Pizza Near Me - Casa Grande, Arizona

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Why is the pizza here so mid!!! Pizza Hut used to be amazing. Ordered 5 pizza for parent's anniversary and most of it was undercooked. And they didn't even refund the trash pizza. Only offered free pizza next time, we will never get pizza here again. Rip off. read more

Usually my experiences are well at this location. I do an online order. My order is ready to pick up through the drive-through no longer than 15 minutes. I love that you can do the mobile app and they have great deals. Wish my boneless wings weren't so dried without sauce on them . read more

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Ordered ahead on the app. When I got there I was the only one there. After ordering online, driving over there, still waited an extra 33 minutes just for the breadsticks. And the pizza wasn't even cut right. Slow! read more

Pizza Hut - Pizza not cut right. - Pizza Near Me - Casa Grande, Arizona

This Pizza Hut 2639 e broadway waa very respectful and helped me with all my questions love it will return

poor execution on the boneless wings most had ZERO sauce (see photo) the pizza was good though read more

Pizza Hut - lack of sauce on the wings just plain instead of parmesan garlic - Pizza Near Me - Casa Grande, Arizona

2nd time in a row the pizza was rushed through the oven on higher speed. Runny sauces and toppings made the pizza taste horrible. Fool me once that's your bad. Fool me twice and that's my bad. Little Cesar's is better than this casa grande Pizza hut. My wife had to put all the pizzas back in the oven because they were so flimsy read more

Pizza Hut - The garbage cg pizza hut waiting for food that was never put in. - Pizza Near Me - Casa Grande, Arizona

Some Pizza Huts have buffets or at least they did. We were actually in the mood for a pasta dish and not necessarily pizza and thought we'd stop at this Pizza Hut. Only one other table had guests seated. It looked like a buffet had been here at one time but was taken out. There was a big empty section in the middle of the floor is what gave a hint of that. Our server was friendly. We ordered the marinara pasta. Menu said the dish served two. Good price we thought. However, when it was delivered we were quite surprised. We were sure we were being served a TV dinner -- metal tin and all. We could have done that ourselves! We were very disappointed. Even though we realize it's not the fault of this Pizza Hut location and probably just what Pizza Hut does now, we will not be back as TV dinners are available in the frozen section of every grocery store. If we want TV dinner, we will get one there. read more

Nope! Never again at this location! It was horrible experience! The pizza is tasteless! I've ordered the same pizza flavor in different location in Mesa and it wasn't bad. To top it off...their cheese sticks are not sticks, it's like a half of small cheese pizza and stuffed it in the box! What a waste of my money and time! Their mini is super miniature rolls Cinnabon ... pizza is dry and tasteless! Cold pizza like its been sitting out! What's even worse and gross the workers DOES NOT WEAR MASK AND NO GLOVES, freely touching our pizza with their bare hands! And breathing into the pizza ! I will never order here ever again ! And definitely I DO NOT RECOMMEND ANYONE ordering at this location. Unless they have a new management that will improve the pizzas and workers are wearing mask and gloves ! read more

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Had my wife order that spicy lovers pizza. I've had it before and it was amazing. This time it arrived Luke warm without them red chilis. I'd leave a picture if I could. I mean I like day old pizza but not when you're expecting hot fresh out of an oven. I'd give it half a star if possible but ladies and gentlemen this spot is rated 2 stars for a reason. read more

Pizza Hut - After attacking a slice and noticing it was luke warm - Pizza Near Me - Casa Grande, Arizona

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I use to love Pizza Hut because they had the butter garlic crust but now that it's gone even the Walmart pizza taste better than this. Staff is alway wonderful and friendly. read more

Pizza Hut used to be awesome. It's like an old friend you had in highschool and you find out they're a drug addict now. This particular pizza hut in casa grande basically refuses to put sauce in their pizzas. Even if you ask for extra they won't. The pizza doesn't even have taste (not an exaggeration). And really overpriced. Avoid this pizza hut and just stick to Dominos... read more

I order from here often. There is always some type of problem but it's minor and when I've called they've always done something about it. For example multiple times in a row the pizza wasn't cut all the way but there was somebody knew some of the hot wings were very chewy and they should not have been messing up on orders here and there that stuff happens but this last time I ordered there was something on the pizza it was not food it was something very hard and it almost broke my tooth. read more

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Thank you to the manager Daniel for taking of our order. Much appreciated! You gotta problem he can fix it.

We came here for dinner last evening and it was great! It was clean and not packed. It was nice to be able to take my two kids out to eat and not bother others, they are both under 5. Our waitress was super kind and attentive. Our food was hot and fresh. We totally will be coming back for more read more

I mean yeah, you cant out pizza the hit and all but this one is always messy floors always have tradh on them 2/5 for the pizza but if you live in casa grande just go to Barros read more

I used to like Pizza Hut, but, tonight I had a pizza that looked like a 5 year old threw it together and they left off several ingredients . I ordered ham on my pizza and it was left off. The other side was supposed to be a supreme and it looked like a pepperoni pizza with a few sprinkles of sausage, a bite of mushroom and what looked like it could have been a tiny bit of green pepper. Needless to say, I am not happy and will probably try somewhere next time. Form the price of $21.24 I expected more. Francine Armes read more

I ordered the pizza via the Pizza Hut app. Drove up to the window and waited for about 5-10 minutes til someone noticed that we were waiting. They were understaffed one person working the pizza oven. And one cashier. Just beware of the location if you wanna wait inside or in the drive-thru for awhile. read more

I have to agree with the other reviewers on their views of this pizza hut. It's a real shame because a real pizza hut where that you can actually sit down and enjoy a pizza with your family is becoming a rare thing indeed. Many of them have converted to the take out/delivery only format. I was thrilled to see a sit down pizza hut in Casa Grande. Unfortunately the service quickly tamed any excitement I was feeling over the location and style of the restaurant. Every time we eat here we are greeted by consistant rude and unprofessional service. My wife is a huge fan of pizza hut so we deal with the terrible service because we have to...it's the only pizza hut in town. If it was up to me we would stick to T and M pizza all the time and ignore this establishment entirely. read more

We ordered a veggie pizza, a pepperoni pizza and bread sticks. Pizza's either are missing cheese or red sauce. Kinda bland pizza anyway. The marinara sauce for the bread sticks was FERMENTED. I bit into it and it fizzled in my mouth and when I looked at it it was bubbling. I have video of it bubbling. I will never order pizza from pizza hut again. read more

NEVER AGAIN!! I was there and we ordered delivery. I got a large pepperoni and some wings. They have an insane delivery time...it was over an hour. Fine, I can live with that. However, after I took the food upstairs, and after the guy left, I noticed the pizza box was open. I opened it all the way, and it looked like it fell on the side of the box before it was delivered. The pizza was smashed up against the side of the box. Not the lid...the side of the box. Additionally, the wings looked the same. There was sauce all up the side of the box, as if it was carried on the side. And Mr. Delivery guy: When I pay with a credit card, and I am required to sign, you should bring a pen. Come on. I will NEVER order from here again. I should have read the reviews beforehand. read more

Finally got a pizza from here since moving to casa grande. It was really good but the prices are a little up.

First and foremost let me say that I order a from Pizza Hut very often and I pretty much get the same items. Tonight I was so excited I haven't had it for a week or so due to working out so it was my cheat meal! I ordered the pizza deal with 3 topics and boneless wings 8count. The delivery time was a little over but no worries I was just excited for my food to arrive. I had to set to be left at the door which didn't happen but not a huge issue I just answered and was given good customer service. The problem happened when I opened the box.. the pizza was very dry and cold and the wings were so small so smalll and lacked sauce .. you could literally see the breaded meat. This has caused me to not want to order here anymore.. it makes me fearful that all my orders will come like this. read more

Horrible service. People standing around, on my lunch break: 20 minutes for a personal-

I've been here twice. They are 0 for 2. People don't waste your time. No one here cares. Order a basic cheese and sausage pizza. Pick it up get home it's a veggie pizza. Go back and it's awe shucks we don't know where your pizza is?? I ask for refund and that takes 5 minutes. I think they were relieved to not have to make another pizza..... On a brighter note this is to be expected in the area while dining. read more

I tried ordering online but couldn't because the restaurant was closed. But the hours listed said it should be open. So we decided to go eat at the restaurant. Prices are way higher than what's posted online. And those prices were already high. We ordered cheese in the crust charged an extra $2 and if we wanted the crust to be the tasty buttery crust that's an extra $2 almost $3. On top of an almost $20 pizza. Ridiculous prices wasn't worth it. I'll stick to dominos and lil caesars thank you! read more

Order here one Sunday evening because that was the mr wanted was stuff bread pizza.. Well when I order I asked for the dipping sauces for the cinnastix well I was told I would get two dipping cups . Well Hour later my cold food arrived. And I got no dipping sauces. So I called got the manager who said she was the one who made my order and she knew she put the icing dipping sauce on the sticks will that now how it appears on the website when you look it up you should get the sauces well she said she will have the guy bring some.. 30 mins later I get my sauces two phone calls to the manger and I just get my sauces and IOU . Needless to say that IOU I hope includes what I ordered for free this time because I will not pay for another cold pizza. read more

The food was adequate but just before we left we went to the restrooms. There was no soap in either the men's or women's restrooms. So what do the employees use when they go to the bathroom? Eww! Talk about leaving a bad taste in your mouth! read more

Completely impressed. Our food arrived fast, hot, exactly as ordered and delicious. The chicken was cooked perfectly, the pizza crisp where it should be, and cheesy where it was needed. Excellent brownie, too. We've had bad everything from a Pizza Hut before so we were worried. Absolutely happy in every way with this one. Thank you. read more

Its a pizza hut what do you expect. Alot more than was delivered here. We had a party of 12 and there were 2 slices of pizza on the buffet line. The pizza was typical pizza chain fair. read more

This place absolutely sucks!!! Save your money they are a piece of sh**.....we had ordered and I waited for them to deliver and they never showed and when my mom called they said they showed up which is a lie because I sat here the whole time no one knocked or rang the doorbell and then said that the money MIGHT be returned in two to three business days read more

Excellent service for our group of 32!!! They had our order ready when we got there! The food was great and restrooms were very clean! One person left their bag and they called to let us know! Very impressive. Definitely will eat here again! read more

I have to say this was a prime example of terrible pizza. In addition. I found the restaurant dirty, old, worn, and, in short, unacceptable. Threw most of the pizza away as it was tasteless, lacked flavor, and truly unappetizing. A terrible waste of food and money...How this restaurant is able to pass any inspection on any level is a complete mystery. On a positive note, to go service was quick and pleasant. Do yourself a favor and get your pizza somewhere else...anywhere else. read more

Dirty- our table was dirty, crumbs and pizza sauce. Sat at a window booth, window sills were dirty. The window blinds looked as if the had not been cleaned in a year! Could not eat here!! Don't know how this passes a health inspection. read more

The doors are your first clue - I don't think they had been wiped down in years. Greasy hand prints all over. Floor was dirty - don't think it had been vacuumed in over a month. WHY DIDN'T I JUST LEAVE? Because I was meeting a friend there. Pizza was ok. Went to pick up the jar of crushed pepper and the grease on it almost made me drop it. So I had the pizza without the peppers and after using hand sanitizer. Really...go somewhere else, this place needs to be shut down. read more

I have to agree there was a gentleman not so very pleasant talking with, but as soon as the manager Bobbi got on the phone, she was dong her job and providing me with excellent customer service, really knew how to end my night on a good note... and the delivery man Dave was also nice... apologetic about being a minute late... i would never speak on places and blog reviews, but I can honestly say my pizza was hot, drink was cold and dessert was sweet... read more

The staff is rude and treat the customers like an inconvenience. 2 hour delivery times?!?!?!?!? Really?

If I could give no stars, I would. Do not eat here. The management is rude and gives passive aggressive answers to simple questions about their buffet. The pizza at the buffet was like cardboard and so we complained that it was not worth our money. Suddenly, we are given the comment, "If you don't pay, we'll call the police." Wow. Our kids started crying because of the mean temper from the management. One of the worst if not THE worst dining experience of my life. read more