Ordered the Pastrami Sub meal with a chocolate cookie and Peach Coke, as well as the Meatball Pizza Sub meal with a brownie and a regular Coke. The food was prepared quickly and nicely packaged, which I appreciated. The total came to $39.89, which is a bit on the pricey side, but I think it's worth it compared to other chains. The ingredients were fresh, the bread held up well without getting soggy, and I liked that they included a pickle on the side. Clean and spacious with plenty of seating inside. The staff is usually friendly and welcoming. Parking can be a bit challenging at times, but it's manageable. Overall, a solid choice for a tasty, fresh sub meal! read more

Firehouse Subs - Pastrami - Fast Food Near Me - Casa Grande, Arizona

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Ok stopped by since had been a while and the food has greatly improved, Spouse had the Hook and Ladder while I opted for the Turkey Bacon Ranch. Both were tasty and well prepared. (Although I did not get a pickle LOL). Prep staff were fast and efficient while the cashier could have cared less. Plenty of seating and the area was clean. Parking can be a little tough as they are in a strip center so sometimes you need to park a little farther away. Easy access to Florence as there is a lighted intersection close by. Things have improved since my last visit. read more

Great sandwiches and clean restaurant. The employees are always friendly and the wait time isn't too long.

2nd time here ordered online at 11:40am sub wasn't ready till 12:10pm 30min wait! Place wasn't that busy either!! First time we went it was pretty busy so we expected the wait! Faster service please! read more

It delicious and just like the Queen Creek location. Sure. The ambiance is Casa Grande where things are cheaper to live. Queen Creek was just a tiny farm town too before they Californicated. Again some people want things better than reality. read more

Prices up, quality down. Very disappointing for a great chain. Lunch time rush was just us. $35.00 for two medium sandwiches 1 chips and a drink. It seemed like this sub had about 3/4 the meat as before. read more

Tried to order online for the special "Spend $12 and get chips and drink free". Would not work online. When I asked about it in the store, was told they dot have special anymore because they don't have Hawaiian bread. Special has nothing to do with what type of bread. Employee said must be done online only. Told her it would not work again. No response read more

Twice this place has fucked up my meal. I ordered online both times. For the first time I requested untoasted on the app itself in the edits bc I wanted a cold sub and they still toasted my sandwich, the cashier told me that I need to put in a note that I want untoasted and said they'd remake my sandwich which was nice but like they didn't even pay attention to if your editing ur meal. The second time happened just now and I did as told and they toasted just my meat on cold sub....like wtf and I go there to ask them to remake my sandwich not to refund me and they said since I didn't put untoasted and cold meat that it was MY FAULT !!! Like WHO TF MAKES HOT MEAT ON A UNTOASTED FUCKING SANDWICH!!! and the audacity to say that I'd have to buy a whole other sandwich if I wanted it "remade"!!! I'm not looking for a free meal I just wanted a cold sandwich and this is just ass. Tbh this place deserves less than 3 stars!!! read more

Wife has found her new favorite sandwich in the Kings Hawaiian Pork and Slaw. I like the Beef & Cheddar Brisket sandwich.

Ordered 2 sandwiches 1 was ordered without cheese, Mayo, and mustard, add jalapeños, we specifically asked would the lettuce, tomatoes, and onions still come on the sandwich. The lady said yes, only for us to get home in Coolidge to find they did not put lettuce, tomatoes, and onions. My sandwich I asked that they remove the pepperoni, and replace it with Turkey that was not done! I have called 3 times no to rectify the situation, but no one answers! I love this place and I'm so disappointed I may never return! And I'll surely express my disappointment to everyone I know!!! read more

$2.61 for a small soda!!!!!! Getting a little greedy here! There is no excuse for such a high price! read more

Every time We Have Gone Into This Place, They Can Never Get Our Order Right, We Have To Repeat Our Orders Over And Over. I'm Like Hello People, Is Your Brain On Auto- Mode ?? But Their Subs, Are Not What They Put Out -2- Be. Poorly Made. Too Much Bread And Not Enough Meats - To Lettuce, Tomatoes, Onions, Too Whatever U.S. Sopost To Be On Your Sandwich. Tables Are Never Cleaned , People Use Them Over And Over. Which Isn't Healthy For Anyone Who Has Any Weak Autoimmune Problem. By The Time You Order Your Sub- They Get U -2- Buy, Chips And A Fountain Drink, Extra $$, By The Time U Get Ready To Pay -4- Your Food Your Bill Comes Out -2- 30.00 Plus Dollars . Very Expensive-4- The Less quality and quantity That You Don't Deserve To Get. We Love A Good Healthy Fresh Sub Now And Then- But This Place Needs A lot Of Improvements. To Have A Steady Flow Of Regular Customers. And A Better Clean Environment, Without Not Knowing What U Will Take Home W/ You. And Your Family. Safety Measures Make A Big Difference, In Everything We Do.,Especially Work'n Around The Food Industry. January 27- 2025. Time Us- 6:36 Pm. Monday Evening. And Their Restrooms Do Also Need Attention. Scrub Toilets , To Clean Clear Sinks To Wash Your Dirty Hands In, W/ Plenty OF Hand Soap and Fresh Paper Towels To Dry Your Hands W/ Instead Of Those Dry Vacuum Heaters That A lot Of Restaurants Use. Which I Don't Like Them Myself. read more

Variety of hot/ cold subs, make it a combo meal ( chips,drink, cookie) soups & salads

I work for food delivery apps. Almost every time I have come to pick an order I have to cancel order because it not worth my payment to wait 1/2 hour for food to be made. I usually have about 10 to 15 minutes to get there from other order I have done. So it is taking up 45 minutes of my time to get order before I even take to customer house. Not work it for under $10.00. read more

I really did like this place when I first discovered it! But I went back again in Maricopa and got to large cheese steak subs and they were so soggy my husband and I could not even eat them!! Did not taste good at all. And it was expensive!! But we decided to go back again to the one in Casa Grande. And the same thing happened!! We were so disappointed. I did call and complain. I spoke with a nice lady by the name of Irma I explain to her what happened!! She told me I could come back and she would personally fix it. I did not want to drive back!! But I took a chance and she did a great job!! Even though I felt I should have gotten my money bac and a free sub. She did help me. Now I'm afraid to go back!! And I really like there sub when I first got it!! Thanks Irma!! read more

One of the employees named Gavin was very rude and gave nothing but attitude the entire time I spent at this location. I heard him talk rudely about other customers to employees behind the counter. Seems like he was only there to complain and gossip instead of deliver good and comfortable service. I will not be returning to this location while Gavin is employed here. I've been a loyal firehouse subs customer for years and have never experienced this disrespectful service. read more

Firehouse Subs - Food thrown in bag messy - Fast Food Near Me - Casa Grande, Arizona

Two sandwiches medium purchased from Casa Grande location. Very disappointing, no mustard after making the request twice. The sandwich was a bread sandwich, because it had minimal meat and cheese. It was such a disappointment. We will not visit that location again. ​​ read more

. I usually go to the one in Cupertino but decided to try a couple new dishes here while I was in the city. I was surprised by how consistent their chain is. Their quality and customer service is top notch and very professional no matter which location you go to! read more

So I walk in behind two others who I am not with. They are facing the sandwich artists behind the counter. I've never been to firehouse before and assumed the sandwich part comes first since it's closest to the door, not the register. I waited and waited ti be acknowledged. Finally I greeted the sandwich artists behind the counter because the people who came in ahead of me were on their phones. They took my order and then I went to pay. But the girl at the register was confused because I had ordered at the sandwich counter and not with her. No one making my sandwich asked me what type of bread i wanted or if any of the toppings were ok. I just feel like this was a confusing and terrible experience. This establishment is in the service : hospitality industry and I felt no hospitality. I manage hotels for a career and teach my teams how to see and respond to cues. This means that if you see someone in your restaurant looking around for where to go, perhaps a team member looks up from the floor and greets their guest and welcomes them over to order a sandwich. No one is too busy to say, " Welcome! I will help you right over here!" I just hope the sandwich is worth it after all this. read more

On 08/19/20 I stopped by for a quick sandwich. This day was anything but quick. After placing my order I had to wait 30 minutes before receiving my meal. A large order (no less than 60 meals) were being prepared for a call in to go order. At least 12 individuals that were waiting for their dine in sandwich, including me, had to wait until after the entire to go order was filled before anyone dining in received anything. Absolutely unacceptable. read more

We get firehouse subs all the time where we live on way home from a trip we took yesterday we stopped at this location and ordered ny steamers they both were completely dry We could see and taste a tiny bit of the mustard they use and the sad thing is we asked for light mustard on it and ended up with only that on both and very little the other one was supposed to normal I hope this isn't how they make them all the time cause people are missing out it was so bad! Waisted money read more

Firehouse Subs - Fast Food Near Me - Casa Grande, Arizona

Great sandwiches and great service! Mackenzie was super helpful and is always cheerful and makes the best sandwiches. We Love firehouse! read more

Firehouse Subs - two subs in a basket - Fast Food Near Me - Casa Grande, Arizona

Firehouse Casa Grande Arizona is officially the franchise. It started out great our favorite. The last several orders all had problems. Now the management is great about giving you a replacement or a new sand when you come in . But if you drive all the there 26 mi roundtrip pay over $11.00 for a large sub it should at least have fresh ingredients not brown lettuce nor just one thin slice of unripened tomato with such dry bread one could hardly swallow. Top that off with paying $3.98 for two Brownies that were not even there. Than open you mimnist sandwich box to no pickle spear. I did call, the manager had just left so I talked to a shift lead. She said she would put me on the list for a free medium sandwich. She tried to refund the cost of the brownies but ended up canceling the entire order than just recharged me. However that removed the loyalty points. I guess Firehouse sandwiches will be saved for doctor appointments when we drive fifty miles away to a better ran franchise. read more

Firehouse Subs - Corned beef. - Fast Food Near Me - Casa Grande, Arizona

I'm not a usual person to leave reviews especially a bad one but like I've been coming here for over a year and tonight was just irritating! First I am one of those people who come here because of that side Pickel you get for free, but doesn't that come automatically in every sandwich unless you ask not to have it?? Got my sandwich and my online order changed what I wanted so I had to get it redone and both times never got my side and the sandwich was still incorrect. But I was not in the mood, no longer to go back and get it made again. So if you leave your establishment with only one person working make sure they are experienced! read more

Service was okay but the subs did not taste fresh. The Firehouse subs in Surprise location were great but in Casa Grande not good at all. Don't think we will go back. read more

Oh how I love Firehouse!! This was a strange experience because it was a Saturday night and when I walked in there was NOBODY in the restaurant. I know Arizona is hot AF but that has never stopped people from eating out? Of course having the whole place to myself I had incredible service. Really sweet girls and very helpful. I wanted a turkey and roast beef which is on the secret menu. Yep they have a secret menu.. ask about it. This location was clean and tidy. The food was good as always. read more

Firehouse Subs - Turkey and roast beef - Fast Food Near Me - Casa Grande, Arizona

Food is as expected. It's great! The meats taste fresh and just fall apart in your mouth. The service is SLOWWW. Seems like employees like to watch each other work. Might be training but it seems like every time. I got tired of watching them BS while I waited for my food I just order online now. The staff is friendly and I'm not trashing them. They are just young and I can remember being that age. read more

Great food and friendly workers, super fresh and will be coming back. Best sub place here in town.

People making subs were not wearing masks correctly. Neither were other workers around food. Very long wait for very little people in the restaurant. Took about 30 min to get a sub with two people ahead of time in line. read more

The cashier behind the counter was helping someone when I arrived. I was next in line. When she was done, she just left me and I was standing there and the guy making the sandwich looked in the room and he didn't say a word. So, I left. How can you prove that you can do better? This incident happened today at around 1130am. I am giving you a chance and tell me what can you do to make this right and for me to see that you can do better. read more

Love their sandwiches but per Casa Grande tradition the service is SLOW with no regard to the customer. This will be another business that closes due to poor service. It's sandwich making not rocket science so yourself a favor and go to subway read more

I was so disappointed last time I went. I paid almost 8 dollars for a very tiny sandwich. I probably won't be going back. At least the ordering online was convenient. Food was ready on time.That is the only positive thing I have to say about my recent visit . read more

At the hospital down the street with family and needed to make a food run. Firehouse Subs isn't my favorite but that's what folks wanted. It's been a long and frustrating day so maybe I am being harder on them than warranted but they screwed up my order. Didn't realize until I got back to the hospital. And just not worth walking thru this hospital maze and driving back there to get it fixed. So add bad service to mediocre food. At least they got 50 cents from me for first responders. So frustrated. read more

Have you tried their Hook n Ladder? The melt in your mouth Beef and Chaddar Brisket? Light years ahead of subway and jimmy johns.

I come here very often as I try to keep my diet clean, first time ever trying a firehouse and was not dissapointed. Check it out

First time eating here. It was delicious. We had the steak and cheese and firehouse club. Both were delicious. Great service, very clean restaurant. We will be back. read more

Beware! I love firehouse subs but I will never return to the Casa Grande AZ location. I got food poisoning from a sub I got the earlier this week. It was really bad. Yes, i'm sure that's where it happened read more

Excellent place to eat, meals are always good. Very friendly help which is big in my book. Very clean eating area very clean restrooms. The only reason I did not give a 5 Star rating is the Soda Machine. All come to a dead stop when they have to refill it or when someone just can't figure out the new machine. How about a second one? read more

The Sage Brigade group from the Mission Valley HOA went there yesterday. The food was great, the service was great, the management was also great! We try to do a luncheon or a breakfast every month, about 28-38 each month. We will try different restaurants in the area. This was a hit with everyone! Thank you so much. read more

This is by far my favorite sandwich place in the valley! Their subs are so good! I love how many options there to choose from. The meatball sandwich is to die for. They have so many drink and hot sauce options which I can't find anywhere else. This is the only sandwich restaurant I enjoy dining in at. It's always so clean and the staff is really nice. I highly recommend! read more