Unfortunately, my takeout experience at the Buffalo Wild Wings location in Casa Grande was not up to par. I didn't really want to write a negative review because Buffalo Wild Wings has always been one of my favorite chains for wings, but this visit was disappointing. Had to wait a bit before writing this. The wait to place my order was about 15 minutes, followed by a 45-minute wait for the food itself. I understand they were very busy, but by the time I got home, the food was cold. I ordered several different wing flavors, mozzarella sticks, and potato wedges. The wings were dry on the inside, as if they had been left out and then tossed back into the sauce. They were very chewy, and the flavor was just okay. Presentation was lacking as well. On a brighter note, the potato wedges and mozzarella sticks were good. Overall, the meal left us wanting more from this popular brand. I called the location to address the issue, but unfortunately, my call was hung up on. Due to this experience, I most likely will not be returning to this specific location. Did not have a chance to dine in so can't comment on the ambience or the dine-in service overall, hence the 3 stars. read more

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First time at this location and had a great experience. I went to dinner with a friend, and we were greeted with professionalism and courtesy. We ordered the Pick 6 combo, I got the All American Burger and Fries, and it was really good. The atmosphere was cool, plenty of sports going on, and it wasn't too loud or busy. Our servers were excellent, attentive and extremely nice. Overall, this was a great experience, especially for a first time visit on a Monday evening. read more

Buffalo Wild Wings - The restaurant from the parking lot - Chicken Wings Near Me - Casa Grande, Arizona

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Great service, and food! This location was very busy everytime I came in but the service was consistently great. read more

Buffalo Wild Wings - Chicken Wings Near Me - Casa Grande, Arizona

Food was so ass and waited over 30 mins for a burger. Won't be back especially this location.

Did an online order! Had a free 6 piece wings for my b-day rewards. Also decided to try their Honey garlic wings and added a side of fries. For $13.01. Everything tasted good and service was quick to pick up. read more

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The service here is terrible, absolutely f**king terrible. We Sat down, waited 20 mins then left due to absolute zero service. No acknowledgement, no nothing, just a waitress hiding around because she's to lazy to work. read more

To Whom It May Concern, I am writing to share a disappointing experience my two friends and I had during a recent visit to your Buffalo Wild Wings location. We were visiting from Tucson, and this was my first time ever attempting to dine at Buffalo Wild Wings. Upon our arrival, two staff members, Jake and Emma, greeted us with visible attitude and unwelcoming expressions. One of my friends was finishing a leftover yogurt she already had with her. Emma reacted very negatively and stated she could not eat it inside the restaurant. The reaction was excessive and unprofessional, especially considering we intended to be paying customers. Additionally, the cleanliness of the restaurant was extremely concerning. Our booth was visibly dirty, and I had to ask Emma to clean it. Although she eventually did so, her dismissive behavior and poor attitude were made very clear throughout the interaction. Due to the overall uncleanliness of the dining area, we decided to leave before ordering. If the public areas of the restaurant are not being maintained, it raises serious concerns about the cleanliness of the kitchen as well. The behavior demonstrated by Emma and Jake reflects poorly on the restaurant. They appear to need additional training in customer service, professionalism, and basic hospitality. Likewise, management should be made aware of these issues. I am not seeking any form of compensation--only that appropriate training and corrective action be taken. No one should be working in a customer-facing role if they are unwilling to treat guests with basic respect. If employees are unhappy, it may be best for them to seek work elsewhere rather than create a negative experience for customers. Based on this experience, I would not recommend this location. I strongly encourage management to address staff conduct and restaurant cleanliness moving forward. As we were leaving and I stated to Emma we were leaving due to the dirtiness of the restaurant she rose her hands up and legitimately stated "what the fuck" and laughed please see video footage for further details. I understand if this is restaurant policy to not eat left over yogurt in the restaurant and that's fine but it's about how it's said not what you say please keep that in mind. Thank you. read more

I burned my finger on their cookie skillet. They didn't tell me it was gonna be hot. I just wanted to enjoy the cookie and now my finger has a heart beat. I'm mad and sad now. Decent cookie though. read more

Adds an automatic 18% gratuity for a ufc ppv event. Lackluster service on top of that. Would not recommend for a ufc event or even just to grab dinner. read more

Order was completely off. Food was completely dried out. I ordered 6 piece got only five wings. Got the large fries and got less then a small fries. Definitely don't go here or order to go from them read more

Buffalo Wild Wings - 5 wings and Fries - Chicken Wings Near Me - Casa Grande, Arizona

Mis representation Buy on get on is assumed to be buy one get one free...not buy on get one 50% off Not going back read more

First time at this location. Not much of a wait. Ali our server was friendly! Food was good as usual. We especially liked the chicken tenders. First time trying those and they tasted extra freshly made. read more

Buffalo Wild Wings - Chicken Wings Near Me - Casa Grande, Arizona

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Manager told us ...if we didn't like their seating policy we can go elsewhere!! We had 8 people and wouldn't seat us until a waitress arrived to work. We asked to be seated and would have waited. They wanted us to wait by the door as other customers crowded in. read more

So i had ordered a chicken sandwich, and when it came, it was already cold. Genuinely felt like it had been sitting in the back for a good ten minutes. I never have had bad food from here but this is my first experience. Not to mention the HAIR on the chicken sandwich that was sticking out and it was so obvious too. service was good though. read more

My husband and I come in here often we really enjoy the food most of the time! We LOVE their wing deals but have been really disappointed lately. We have noticed in the recent months that orders placed during the day are delicious and made perfect. In the evening it's a completely different story, the wings are over cooked or essentially not chewable and almost have no sauce on them everytime. It's only the boneless wings, everything else is good but it really is disappointing to realize that we can't count on our wings in the evening to be good read more

the food and atmosphere was good but service was horrible. there was a large wait outside but we were seated within 15 minutes. they did have a texting system which notified us when our room was ready. once we were seated the waitress took a long time to take our order. once we finished eating we waited over 20 minutes trying to flag her down to pay. finally we had to get another waitress to help us so we could pay and leave. food was good just wish the service was better read more

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Service was ok. Food was not, flavor was weak, portion was ridiculously inadequate. I ordered the Beer Cheese Cheesesteak and was surprised at how little meat / filling there was. Looked NOTHING like the photo where you could see the meat piled on. Wish I had taken a photo. There was almost nothing on the one I was served. I took the meat off one half and put it on the other. There was still room for more. It didn't even taste very good. I had not been to BWW in years. Now I remember why. I won't be returning. read more

Worst experience ever at BWW. Took over 50 minutes to get food. When we spoke to manager he said "it's Saturday- just the way it is... don't come here on weekends" half of our food wasn't edible. Do NOT get their curry sauce - it was horrendous. Only saw our waitress a couple times. Save your money - don't eat here read more

Food was ok but what can you expect from a meal of wings to fill you. So, too expensive for me to just be chewing on bones. Maybe next time I'll try a hamburger. Service was spectacular too. read more

I didn't get pics of the wings because the table gobbled all our orders up. We went pretty late and were seated right away, got drinks super fast, our order was taken, app came super fast and the wings followed. It really was a simple and great experience. The place was clean, the service was great and the food was super fresh and delicious. While I try to eat local only when I visit, I was not disappointed in this B-dubs and know why the community loves them. The restroom was clean, tables were clean, our drinks stayed filled, staff was friendly, checkout was easy, boxes came fast and we all had a great time. It wasn't overly loud and we got a nice table in the corner. read more

Buffalo Wild Wings - nachos! - Chicken Wings Near Me - Casa Grande, Arizona

Frequent this restaurant often, generally a great place, last night I have a very bad experience with a lousy server, he was not doing his job, and I called him out, and he got in my face a started yelling at me, I admit I yelled back, and should not have engaged with him. I asked for the manager, but not sure how he got the job, because he was almost as bad as the lousy server. He had no idea how to handle the situation. I ask that he assign another server, she did the job taking care of us, that the first server and the manger did not. Ruined the evening out, guess I will find somewhere else to spend my $100 on wings. IF I come back and this server is present, I will leave, but I may not be back in the near future. To make matters worse, half the wings served, cold by now, were old and dried out. read more

I have been to a lot of Buffalo Wild Wings and I don't think I've had a bad experience, but as with everything there is always one. I ordered dinner for my wife and I online for a pick up. I showed up approximately at the estimated time and when I went in there was no sign for pick ups. So naturally I asked the waitress I saw at the POS. Paula or something was her name. She tried to treat me like I was an idiot and was incredibly rude for a simple question. I was in shock since I hadn't even been greeted even though there were 4 other girls sitting around the front door. It was super packed and noisy so I'm surprised they were being so lazy. After being directed with a huff from Paula to the counter for pick ups another guy redirected me to the rack, which also had no advertising about take out. I went home annoyed and feeling like I definitely overpaid. My Nashville hot sandwich was underwhelming, not much sauce and honestly I've had better at KFC. My fries were cold, like you know they'd been sitting for awhile. My wife's wrap was pretty good though. So i suppose that's something. Either way I don't think I'll be going back sadly. read more

They don't take reservations but was advised you can join the waitlist on Google. Good to know.... Arrived around 4:30pm on Superbowl Sunday and really didn't wait too long to be seated. It really didn't matter as we were still able to watch the game while waiting. We had the wings, fries and dessert (fudge chocolate cake with ice cream). It was all very good. Our waitress was fine as well. Thank you for a great time. read more

Only giving 5 stars because this is the best BWW I've been too. Experience was 10/10 Staff were all so nice & food came out great. Did the blazing challenge-- guy came out in a fire suit everyone there got involved and cheered us on haha. Great time for sure. read more

Buffalo Wild Wings - Blazing challenge - Blazin' Carolina Reaper - Chicken Wings Near Me - Casa Grande, Arizona

We visit BWW's all over the country and this one is awesome. They have a fabulous patio; and they should update their Yelp profile to include this feature :) Service was spot on and literally; we had our wings, cole slaw and potato wedges in 11 minutes. yep, 11 minutes. So no service issue here. Our wings were very saucy- we had half 'hot' and half 'medium' as the waitress warned us their 'hot' is a bit hotter than other locations. Hubby said 'she wasn't kidding' as he dried the tears from his eyes. Lol. Wedges- I just love them. Ice cold beer and a Chardonnay for me... perfect casual Saturday night. As always, thanks BW3's. We don't do many chain restaurants, but we will keep visiting as we are on the road across the country. read more

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Buffalo Wings Beer and wings Spicy garlic and Orange chicken sauce Delicious wings and great service!!! read more

Buffalo Wild Wings - Spicy garlic and Orange chicken sauce - Chicken Wings Near Me - Casa Grande, Arizona

we're convinced that our server(coco) was on substances, our orders came wrong multiple times, our food was good but service was not up to par, everything else was great but hospitality just isn't what it used to be! read more

Huge shout out to my server Nicole! Servers like her make a huge great difference! She is attentive, friendly, fast and made my lunch experience excellent!!!! Thank you Nicole, always keep that smile!!! read more

Buffalo Wild Wings - Queso dip with pico, Soooo Good - Chicken Wings Near Me - Casa Grande, Arizona

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I asked for original buffalo sauced wings. They are not only unsauced... The extra sauce I asked for was instead an individual tiny cup. read more

Buffalo Wild Wings - This is what you get if you ask for original buffalo sauce with extra sauce on the side... they provided x1 tiny cup of sauce... - Chicken Wings Near Me - Casa Grande, Arizona

The place is so Cogan, looks gray. All the waitresses are kind, attentive, "on it". Bathrooms are clean. Food was perfect, everything came out hot. Great job all!! We will see you again! read more

Buffalo Wild Wings - Chicken Wings Near Me - Casa Grande, Arizona

If I could give no stars for service I would- having worked and managed in food service for years, I was appalled. After being seated, we waited with our toddler for twenty to thirty minutes for a server to at least acknowledge us. Nobody came to say hello, take drink or food orders, check in. Mind you, there were a total of maybe four or five other tables, all consisting of four or less people. After a long wait and watching servers lolly-gag by the kitchen, we decided to leave and go elsewhere. I'd also like to mention and note that nobody noticed or said anything when we left either- shameful too, as our main focus was finding lunch for our toddler. read more

I haven't been to a Buffalo Wild Wings in ages, as I just am not a huge fan of places you have to yell to be heard, and I guess I had a general impression of their food as not being that great, but rather something to snarf down while you drank and watched the games on the overhead flat screens. But I was hungry and just couldn't stand the thought of another burger, so I decided to swing in since it was convenient. The place was a real surprise to me, as it was not very full at 1:00 on a Monday, and all of the TV's were turned down so you only had to listen to some unobtrusive soft rock from the overhead speakers. No shouting required! YAY!!! The wings were really good too, much more so than I expected. The wife and I had the queso dip for starters which had great flavor, and then she had Teriyaki wings and some honey parmesan garlic which she said was phenomenal! I have to warn you though, on those parmesan garlic wings, they have to be one of the most horrifically ugly things you will ever have brought out to you on a plate. I swear they looked like wings covered in a slimy brown substance which can only be described as something that might have been drained out of the car during an overdue oil change. But don't let the look of them throw you, as she said they were the bomb! I had the new lemon pepper dry rub ribs which were really tangy and overall it was a great meal. I get that I probably enjoyed it more than I expected too because of the atmosphere being more subdued, and I probably wouldn't go back on a Saturday or Sunday night. But during the day in the middle of the week, I would surely go back just for the food. I get that it's a whole 'atmosphere & experience' thing for them with the games, and if that's your thing have at it, but I just want the wings. Heck, I'd even just get them to go and be happy with that. read more

I just wanna shout out Mar (that's what her name tag said) tonight for literally being the sweetest server ever. I'm extremely pregnant and was craving the mac and cheese buffalo sauce that they use to have. I explained that to her and she worked her magic and hooked it up. She said she was new and still was so attentive to us and made sure we were taken care of the whole time. We love BWW but now I def wanna make sure I get her everytime we go read more

Great Beer and cocktail choices. Love the wings! BBW also has a large selection of other foods. Hamburgers are delicious, French fries are too! read more

If i could give zero stars i would! I ordered take out, i was there 10 minutes before the food was ready and they we're super DRY. They didn't even look appetizing. Super disappointed since this isn't the first time we get wings from BWW. PLUS I FOUND I HAIR IN ONE OF THE WINGS!! Didn't noticed until i opened the box at home. I live 20 mins away and it is very disappointing driving all the way there to get this poor quality food. I hope this changes. Horrible experience. read more

Buffalo Wild Wings - No sauce at all. Super dry wings. - Chicken Wings Near Me - Casa Grande, Arizona

WILL NOT BE BACK That should say it all, but let me explain - We were seated. then. we. waited. and waited. and waited. Finally my wife asked the three people standing up front if someone could take our order. One of the young ladies took our drink order and told us our server would be over in a moment. We got two sodas but she was too young to get the beer. So. we. Waited. and waited. and waited. Eventually our server arrived and took our order and said she'd get the beer right away. She left. we waited and waited and waited. our appetizers came out and still no beer. or napkins. Finally like 10 minutes later the beer came out. We ate the appetizers kinda slow. the pretzel knots are really good btw, and then our order finally shows up. It's dropped off quickly before we had a chance to ask for those napkins lol. eventually we got napkins and I finally got a refill, as my glass was empty for a long time. the sauce on the wings was non existent on some wings, which is pretty rough, since the sauce is what makes them. I was going to order a to go order right when the food came out and was told it would take as long as our original order. I said forget it then. I used my phone to order Chipotle to take home for the rest of the family that stayed at home. It was ready early, I just walked in, grabbed it and left. Easy! I never did get another refill even though we were there what seemed like an eternity. Bad service, so so food ( except for the pretzels) and a 70 dollar check to pay for all my aggravation. read more

Buffalo Wild Wings - Wings with almost no sauce on them. - Chicken Wings Near Me - Casa Grande, Arizona

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This is the worst place Ive ever ordered from. Ordered wings the only thing that had sauce was the bottom of box. There were barely any fries and they are all stale. I will never be ordering from here again. Who tf forgets to sauce the wings? read more

I always come here for just the wings because I love the hell out of there dry buffalo seasoning. They got the bogo wings every Tuesday . So bring your friends. I brought my baby girl. Anyways most of the time they get it right with my wings because I want it extra extra wet . And it was delicious. I will say I only wanted 10 but I guess the waitress heard 20 so I went home with left overs I didn't make a big deal. read more

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Was one of the best Buffalo Wild Wings I've been to I sat at the bar to watch the game I was in Luck it was happy hour plus BOGO wing Tuesday. I had the cheese curds for $5 and garlic Parmesan wings both were delicious and my bill was under $15. The place has the most TVs I've ever seen the bartender was Cici she did a great job and was really polite. I'll be back read more

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This was our first dine-in for this location. I had no idea they had so much dining space. And TVs! I could see 28 from my seat! We also decided to try their lunch combinations specials. I had the crispy chicken sandwich and my husband ordered the all American burger. The combo came with crispy french fries and a beverage. Both were very good. Cooked perfectly and just the right combo of seasonings. My husband was especially impressed with the fact that the burger came with two patties. That means twice the char/grill flavor. We also got some wings. The Thai curry flavor was very good but a little spicier than I care for. The chipotle barbecue was amazing, and is now my most favorite flavor. It's also a dry rub, so not quite so messy. We enjoyed meeting the owner Elayne and our server Denver was a delight! We will be back! read more