The workers were very friendly! I got a slice of garlic chicken pizza and it was cheap, tasty, and filling! Definitely will be back at some point. read more

I hate to give bad reviews, but I have no choice with the kind of service we got here. It was my daughter's birthday party and we ordered pizza from Pizza Express for the first time. It was a simple order of 2 large cheese and 1 large pepperoni...can't go wrong...right? I was told the order will take 30 minutes. I sent my husband and my brother in law to pick up the pizzas right on time. They didn't come back for over an hour (we live close by). I was really worried about them! When they got home they asked me "where did you find this place? this place was simply crazy". So apparently when they arrived there was only one worker there answering the phone, making pizzas and performing customer service! To make matters worse, they described him as a tweaker who seemed to be high on something while working. This person finally gets off the phone with other customers and my husband tells him he is there to pick up the pizza we ordered. He says: "oh that order! Right away sir." And my husband watches in amazement as he takes out dough and STARTS to make the pizzas we ordered almost an hour earlier. Meanwhile the kids at my house are waiting for pizza. To make matters worse when its time to pay for the pizza, the guy tells my husband there is a charge to use credit cards! Really? And today I see on my on line banking statement that we have been charged twice for the same order by Pizza Express. COME ON! read more

Do not support this place! Called for a order and was talked to like I was I piece of trash. Made it seem I was some jerk for asking to pay with my debit card. Also hung up on me! He is lucky I didn't come down there and put a pizza pan up his you know what!! Zero stars from me! And my family and I was a long time customers. read more

If you want delivery, you want to make sure you call them every 10 minutes to make sure they are making your pizza, and will actually deliver it. We placed an order and waited for almost 2 hours - then kept hearing excuses. Employee was very rude and sarcastic as well. DO NOT EVER ORDER DELIVERY FROM THIS PLACE!!!!!!!!!!!!!!!!!! read more

Two "grand daddy" size pizzas covered the picnic table. Plus they delivered to the gun range in the middle of nowhere - that's like a birthday party waiting to happen. Each pizza diameter took up the width of the truck bed. We had a supreme & a hawaiian; run of the mill quality but wgaf it's the size of a picnic table! read more

The owner is awesome and the pizza tastes fantastic, only reason its not 5 stars is cuz there's this younger kid who works there that's rude and has gotten my order wrong twice. Just make sure Mac daddy is there and you're set. read more

This is hands down the best pizza around (The only thing close is in Little Italy in the city and it is three times the price and a different kind of pizza)! AJ owns the place and when he says that he guarantees it to be the best you better believe it. Amazing pizza at an amazing price. We get pizza here at least once a week. We have introduced many people to it and they all rave about how great it is. We used to go to P^$ano's up the street but they are not nearly as good as Pizza Express. Go there! Get the veggie or ask for a Ham and Bacon bit pizza... SOOOO GOOOD and friendly service (when they aren't so busy and they can take a breath...) read more

5 star when the main owner is there...but every single damn mother effing time I go there and the other assistant owner ...hes caucasian he doesnt care about you. Took 10 minutes to ask me for my order...pizza came out like a damn mother effing Lunchable being microwaved like wtf horrible. Other than that....5 stars when the main owner is there. if you are reading this...fire your assistant. read more

worst pizza EVER, so we got a medium cheese, can't get any simpler than that. Our crust was hard and burnt, btw I got a cheese pizza because I don't eat meat, especially pepperoni because we are muslim, but there was pieces of pepperoni on the piece, I am going to guess they accidentally put pepperoni, but then realized it was supposed to be cheese, picked out the pepperoni and then redid it to cheese on same crust..hence the burnt and rock hard crust. they whole pizza smelled and tasted of pepperoni ( I accidentally had a bite)...so the whole pizza went to the garbage and we were out of money on it ( couldn't take it back because it was after hours....If you want a delicious and sanitary pizza...DO NOT COME HERE.....RUN!!! DON'T LOOK BACK!!!! KEEP RUNNING!!!! read more

I've never had such horrible pizza in my life! Been to this place before and it was good but tonight we went in to get slices and ended up paying $17 for 2 slices and bread sticks which is ridiculously expensive! Then the guy put a gallon of sauce on our slices so they were terribly soggy and messy! The toppings were thrown on there in one line down the middle of the slices. This place just lost their long time customers because I'll never go there again after tonight! read more

We were trying new pizza places around the area, I will NOT go back to Pizza Express on Redwood Rd. First, I don't know how this place is still allowed to operate. If you step inside, it looks disgusting inside. The walls are brown, oven horrible, there prep area is frighting and their workers are handling boxes/ items then touching food. If you want to step back into 1980's please visit this place. Next the unlucky person who comes to the front does not seem to care about service. They overcharged us, which was luckily caught and took them over 5 minutes to fix. The "strange guy" then said the card is declined, when I ask again, learn it is not my card, but their anicent pos service which is out of order and forced us to pay Cash. They also claimed to not give receipts for the purchases, likely because they ring up whatever prices they want from their nasty wall. So please ask them for a itemized list and prices. In all this place has some questionable practices and DISGUSTING! I'm sure I am no the only one with this opinion. There are much better pizza places close by! please save your time and stomach for this place. I would not be suprised if they are an inspection or audit away from being suspended. Sorry to leave such a negative review, however after the horrible experience felt it was necessary. read more

When i called to order my stupid pizza the guy was rushing my order and didn't seem patient at all...ok fine...they never mentioned or asked for any type of payment so when the 45 year old Indian pushy guy got here i gave him a credit card and he said no...either check or cash...so i ran back in the house and grabbed a 20 Bill cuz that's all i had...it was 22 bucks...he said okay when can i come back for the 2 bucks? I'm thinking wow i dunno i guess i gotta collect change or something. He was being disgustingly greedy and was pushy...ewww I'll never order from them again even though the pizza was descent tasting. This wasn't about the stupid 2 bucks...if i didn't have hungry guests over i would've threw the 20 bucks at him and told him to take his Damn pizza back to his restaurant....bye falecia read more

I got a pepperoni slice and it was so flavorless, so bland. Honestly I didn't like it at all it wasn't bad but it was like eating a slice of really lame flavorless cheese pizza. Also the lady was really rude and was mad that I didn't have any cash on me. Like I never want to go there ever again. I would recommend this place 0 outta 100 times. read more

I ordered my pizza from here, thinking that I was calling the Pizza Express on Center Street. I was unfazed though, thinking, "It must be the same quality!". Oh how I was mistaken. As I walked in to pick up my half Hawaiian half Supreme pizza, the one worker there was walking out. Upon seeing me, he expressed his disappointment (albeit jokingly) in my disruption of his cigarette break. However, he was friendly and provided adequate service. THEN... I got home and opened the pizza box to find myself staring at a horrendous pizza. Charred all along the top, and on the supreme side... DISASTER. Apparently whoever made the pizza forgot the sausage and olives so instead of remaking the pizza, they plastered the already cooked pizza with a mess of cheese and missing toppings. Worst pizza I have ever seen. read more

I had a horrible experince with the owner today. I called and ordered a pizza for delivery at 1:15 he showed up at 2:35 with an attitude using profanity because my son accepted the delivery....NO GOOD! read more

Pizza is great and the owner is a cool guy. But he's got a shorter mid eastern employee who is rude and ignores you while you are trying to place an order. Not friendly at all. He seems like he hates being there. He needs to get fired. As long as he's there, no one should come here..... read more

This is a neighborhood pizza place that we have always trusted and have been long time customers with. However, we had a large party recently and put in a big order and my husband got way overcharged. But because he is a reasonable man he paid them anyway and before we even received the pizza. I called to try to get the money back that we were owed (about $30), we got the run around from the owner big time and he gave us a little bit back but only half of what we were owed. The term I would use is "smoke and mirrors" to describe the treatment we received. This is very disappointing because we have always trusted this place and got so blatantly ripped off. We will never, ever give them our business again. If you go, be sure that they do not overcharge you! read more

I must say for a place with reasonable prices, friendly people and not an Italian in site I would have to say this is the best pizza delivery place in town. Far better than the big chain places. If you haven't tried it take a chance you will like what you get. Their wings aren't bad either. read more

i was so stupefied by the customer service on the phone, i didn't have the patience to order from the effing reject who answered. Have ordered (quite enjoyable) pizza from the center st, and may again....but holey sheet, what kind've fudging remedials do you jay ohs employ? try to pretend like you're running a business. too embarrassed to mention who i'm going to order from, but damn, at least they're consistent. read more

This place is on an intersection hidden behind this big ass bush, a 4x4 box, and an owner who could use a hug.... But damnit this place is effing amazazing.... I started boldly and listened to everyone who's gotten the MAC DADDY... Thank god it was huge bc after my hubby polished off half of it, I shared with coworkers the next day. God, that dough tastes like these a hint of honey, chewy like a dough should be. Fresh and tons of toppings that they lay on thick, but what makes they're pies is the simple tomato sauce. Sweet and garlicky with a hint of the tomatoes tartness. Simple beautiful pie. read more

This is seriously Top 5 as far as Pizza goes. I work close by and eat there at least once a week. The slices are HUGE, so are the sizes of the pies. I have made it a mission to share this pizza with everybody I know because the place is a hole in the wall but it's amazing food. The owner is a really cool guy and the workers are chill. Try the Mac Daddy. I guarantee it's the biggest pizza you've ever seen! read more

I think this spot is under new ownership. The first time I went in ( a few months ago) a haggard looking guy was trying to run the whole operation on his own. I wound up leaving because he wasn't friendly, he looked like he was about to crack and the place was pretty dirty (as in New York dirty). I had a craving for a slice last night (hard to get in the Bay) and remembered this spot. I believe it is now run by a nice Indian family. Very friendly people -- very yucky pizza. It was awful! Maybe I am spoiled by New York pizza but the crust was too thick -- think pita bread texture. It looked like they had pre-baked the pie and then added more cheese (only a sprinkle mind you) and stuck it back in the oven. You could see where they old cheese and the new cheese began and ended on the slice. It was pretty bad. Maybe my new quest should be for a decent slice outside of the City. read more

Great tasting fresh quality pizza with an almost buttery goodness to the cheese - DELICIOUS! Red sauce does have a fresh tasting oregano taste which I'm not usually a fan of but the flavor profile was just so balanced that you can almost taste every quality ingredient which is not something I find myself saying...about pizza! First time here and was so pleasantly welcomed with a positive attitude and appreciation for supporting them, I was greeted by the son of the operation such a beautiful welcome made me and my family feel there was some good energy when preparing our order and I understand it's not the easiest to be this pleasant during this time; it was refreshing and well received. We only tried the cheese, it was delicious the day of and next for leftovers. ***One recommendation for the kids - they may want a different sauce to try than the red if they tend to be on the more on traditional palate for pizza (no oregano taste, this has a distinct oregano taste at least the night we went) for the more sophisticated palate I believe you will find it speaks volumes for the quality. I know this is for pizza and if anyone inquires I rarely do reviews. Stay healthy and safe everyone. read more

Looks like a small place that will not have good service but after I went in there it was a whole different story. But honestly a good pizza place and great customer service read more

Great place for a delicious slice of pizza. The price is unbeatable, and you get a four fair slices for around three bucks. I work up the street from this place, and have been a fan ever since. The gentlemen that owns the place actually shops at Costco. All the ingredients are fresh, tasty, and never soggy. This is a place for a quick lunch, or a great pie for the whole family. read more

King Kong or Mac daddy the biggest and or heaviest slices u can get. I am extremely picky about pizza and I used to order from the other guys in the area but once u try them well. U can see the veggies the ingredients actually taste like they are suppose too. Look up the deals or call them up they will hook u up. Plus a big pizza takes time to cook so expect 30-45 min to get a master peace of a family meal. Also don't microwave the left over use the oven or a skillet taste so much better then in ur microwave. read more

I needed pizza and I needed it fast. This wasn't only fast (by the slice, anyway) but really good. The crust had just enough crisp and crunch, but also had a surprisingly delicious thick chewiness. Very good. The fellow behind the counter was extra friendly. He was really helpful on the phone when I called in, before I came in, to ask about hours. He didn't just give his hours at this location but let me know about the other location too, just in case that would be easier for me. Who does that? Awesome. Only downside is that there isn't much space to eat in. Better to grab and go. read more

OK...from the majority of the reviews posted here, this CAN'T be the same place my colleagues and I stopped in...'cause at that place the stuff is barely pizza (yes, I'm from New York), and it sure as Hell ain't Express. See, Express for ONE SLICE means to me a couple of minutes (like in TWO, as several of its prominent displays boast)...every time one of us stops in, the mantra from the clueless guy behind the counter is "it'll be between 6 and 10 minutes". Reminded him of his display's claim, I get "well, it's a gimmick, you know". Uh-huh. Didn't work here, Charlie. Won't be back. read more

Never again because I had to tell the child to wash his hands before he touched my food because he was handling the phone & money So of course he had an attitude read more

The guy said it would take between 20-40 minutes. I called after 50 minutes to see the status of my pizza and the guy who picked up had the nerve to still say "WHAT DO YOU WANT ME TO DO! YOU WANT ME TO TELL THE GUY THE COME BACK?!?!?!" Yelling at me for no reason. Those guys have a serious attitude problem hence the terrible customer service. I will not buy from these rude bastards again read more

This review is for Pizza Express, Hayward. Unfortunately I have to write a negative review on this restaurant. I ordered the calzone with 2 toppings and free 2 liter soda. I order extra toppings and another 2 liter soda. Twice now they have brought only one 2 liter soda. The first time the driver brought one can of soda, said he was new and that he didn't know. I said it was clear on my order and I pointed it out to him. He said he would bring back the soda. He did, only 4 hours later. He said he was too busy. Then he said he would have been sooner, but he dropped and broke the soda. It was clear that not only did he not drop the soda, but that he had no intention of returning. He did return after 2 calls to Grub Hub customer service. The second time I called customer service because the driver said I will return at the end of the day, if I have time. Customer called the store and they said, we will refund your soda, but we will not redeliver it. I said, well that's a shame because I've only put up with it this long because the calzone is so good. Well, it's not good enough for me to put up with rudeness from the store mgr and the drivers so I will not be ordering from Pizza Express again. I saw from other reviewers that I am not alone in my feelings about Hayward Pizza Express. I will say that Customer Service reps at Grubhub are great! They are friendly, polite and very helpful. They did all they could and gave me free grub. read more

Ate here for years, then i watched the guy sneeze on the pizza scoop and then scoop up a pizza.... never again.

Customer service is non existent at this place. The jerk who takes orders hangs up on you, after being as rude as anyone can possibly be. Last time I tried to order from here, I went to pay with my card over the phone as I had in the past, but this a**hole said "they don't accept cards from people in my area". Then asked "do you have money to pay for this?" WTF?!! Will never go here again, which is sad because we've been customers for as long as I can remember. read more

Swung by here because I needed something fast where I didn't have to wait in some long line to pick up. They've a big sign posted that mentions any slice of pizza takes 2-3 mins to prep. This sign is outdated and realistically it takes 4-6 minutes to bake because it takes time to go over the conveyor belt through the oven. But It was tasty as usual and I got it in a very sturdy to-go box, as opposed to a flimsy paper plate. read more

We waited for almost an hour for our pizza, when we got it was, it wasn't cut, the cheese came right off, little to no sause. And when we try to ask for the refund, he didn't want to give us the full refund because "we ate some of it" well we needed to try it so we could see if it was good . I love this place and it's pizza, but if there gonna treat the customer badley and make a bad to a mediocre pizza for 24$ it isn't worth it, I would rather eat cold Costco pizza than what they gave. read more

Good pizza, slow delivery. We moved and needed to find a good pizza delivery. This place has good pizza, much better then a pizza hut or dominos. The only down side is, they always quote me at 35-45 and it always takes longer then an hour. read more

This place has my absolute favorite pizza!! When I crave pizza, this is my spot. They sell by the slice and the pieces are ginormous! This place is so good, I always want to eat it which is not a good thing when you are on a diet! My favorite combo is pepperoni and pineapple. read more

A pretty good combo pizza, crust and sauce are good. Better than most of the pizza places around this area. Either have it delivered or eat it at home because there isn't much seating. read more

Great service and pizza!! Bought the largest cheese pizza ( 28 inches across "Big Daddy" ) for national cheese pizza day! Pizza was tasty and ready on time! Appreciate the excellent service--thank you! read more

very nice pizza i love this place they have all the usual toppings to choose from and a lot more he prices seem to be reasonable. the guy how make the pizza is very funny, grate place .By far the best pizza spot in town read more