Easy peasy lemon squeeze! Dropped off returns for FedEx pickup & I'm out. It doesn't get any better…read morethan that! 10/20/25

Very poor customer service. I brought organized bank documents to be faxed, but the employee…read morereturned them out of order. He claimed the pages jammed during transmission. When I asked him to refax the documents properly, he refused unless I paid another $23. I should not have to pay twice for an error that happened while the documents were in their care. Disappointing experience, especially for important financial paperwork.

This was one of the worst customer service experiences I've ever had. The older gentleman working…read moreat the Hanmi Post in Annandale, VA was extremely stern and rude. I came in to mail a package to Korea, and he didn't even provide an invoice. He only provided a basic credit card receipt with no breakdown of how the fees were calculated, and said the detailed invoice would be emailed to me. I would not recommend this place at all.

The fingerprinting lady was really rude. Not very service friendly. She got frustrated way too many…read moretimes and the process ended up being tedious. I recommend another fieldprint office.

I frequent this location when I need to do an Amazon return…read more I wish I knew the employee's name who helped me. He was so excited that I was returning a damaged cookbook because he loves to cook, and we had a nice convo about cooking! I honestly have not really used any other service here, but they do have it all... They provide shipping, shredding, printing, faxing, passport photos, mailboxes for both personal & business, & they have notary services. I give high praise to this location because every employee I've ever dealt with has been really wonderful: friendly, outgoing, and super helpful. I've also been to another UPS location, and it was not the same. On my visits, I have always breezed right through and only ever really encountered a line maybe once, but it moved super quickly.

Always received amazing customer service at this location. It's my primary drop off for Amazon…read morereturns. The staff is helpful and friendly and the store is always clean.

Giao hàng chậm trễ khi khách gọi nhờ giải quyết thì đỗ lỗi cho khách. Không bao giờ gửi hàng ở đây…read morenữa.

They are having a promotion for $2.98/lbs to SÀI GÒN and $3.50/lbs to another places for Christmas…read moreand New Year season.

I had a sub-par experience that at least ended up okay…read more We came here to have them pack (only since we needed a larger box) several wrapped gifts and ship them. We thought everything went well, until the package arrived at its destination when I happened to be there and realized one of the gifts in the box was missing. If I hadn't been there, nobody would've known anything was missing. When I realized it was missing, I called the store and they first were going to file a claim. They then called me back to say they found the missing package and they were sending it to its destination for free. I appreciate them finding the package and resolving the situation. I'll come back here but next time I'll probably be sure and pack my own box rather than let them do so.

This is my go to ups store. Most of the time you walk in drop your package off and are done…read more Sometimes they have a line, big deal. They are friendly and helpful and I don't think you should hold them responsible for UPSs prices. Even if they weren't a franchisee, I don't think they'd let a random store set prices for their entire network. All in all a better experience than other ups stores I've been to.

I came 2 days in a row to mail back almost over $1500 worth of items. Brian and Zander worked both…read moredays. Brian is the employee who weighed and put labels on my items, Zander is the manager who assisted. Mu purcahse was tax exempt (I needed boes) and Zander tried his hardest, but for some reason the tax exempt function wasn't working. He was diligent about trying to get it to work, but that's okay. Brian carried the boxes I purchased to my car in the FREEZING COLD with a smile on his face and was kind, patient, and helpful. Both were there when I came back the next day and Brian was ready to work. They even let us use a dolly to bring in all our boxes. I will definitely return for their friendly service. Also, if you have AAA, you get a 5% discount.

Dropped off Amazon and SHEIN returns. Staff were super friendly and got me in and out in no time!!read more

Hired C&F to pack and ship family heirloom furniture to TX and AZ from MD…read more The collection included About 20 pieces including a bowed front glass China cabinet, framed mirrors, tables, chairs, bookcases, and accessories in excellent condition. Overall it was an excellent experience- really impressive performance really. I've previous top- notch experience with C&F so my expectations were already high. Yet to say they super exceeded my expectations this time would still be an understatement. The pickup crew was professional which instilled confidence. Communication on shipment status was good. Their advice on how to prepare, ship, and insure was valuable.......overall, just as you'd expect from a quality organization. There was a delivery issue- not C&F's fault- yet they stepped up to take care of it. Wow! This was a big deal as it demonstrated how committed C&F was to customer satisfaction. Incredible really. Even Dave L. called afterwards to check on my satisfaction. Wow! As for value....... The quoted price was accurate, and they waaay over delivered IMO. So, I'll continue to trust C&F without any concerns. Thanks C&F I'll be back

We recently used Craters & Freighters of Washington to ship family China to our daughter in St…read more Paul, Mn from Northern Va. What an excellent company to deal with, from the initial online quote request to the final delivery of the China! We had online updates throughout and the office staff could not of been more helpful.

Great customer service. I arrived at 6pm. Completed my services and I asked. "What time do you…read moreclose? Lovia said we are closed! I said thank you for helping me and being so nice. . It is so welcoming to have someone be kind and help even when they are closed Awesome customers service! Never did I feel rushed Lovia is a lovely employee Maria

I've been using Pacmail as a UPS drop-off location for several months without issue. However,…read moreyesterday when I dropped off a package, it never scanned into the system. This morning I discovered the package is still showing as label created with no movement. The lack of accountability and the missing package has left me very concerned. I would not recommend this location until they can explain what happened to my package.

My family have been doing business with Caribbean Cargo, DC since 2009 and we have been very…read moresatisfied with their service. Once when our shipment was misplaced by the freight forwarding agent, the staff at Caribbean Cargo worked diligently to help us recover our cargo. We have developed a great partnership with Caribbean Cargo and when it comes to sending cargo to St. Lucia, they are the only company we will use. We have used another shipping company in the past but they did not compare to the level of service that Caribbean Cargo provides. We highly recommend Caribbean Cargo DC when it comes to shipping to the Caribbean because of the assurance that your shipment will arrive at its destination as intended. Maurice P.

Great staff and customer service. I enjoyed my experience in shipping to Guyana. Timely arrival…read moreand convenient being in the DMV area compared to driving to NY to ship. Highly recommend.