Staff are very helpful here, very fast, never much of a line. They have multiple employees working…read moreto ensure it is as efficient as possible. They help you figure out what service you need and do whatever you need. I appreciate their help.

They continue to be the best UPS store in our area. Always helpful and friendly, I don't understand…read morethe bad reviews.

Wasted time on a trip to mail something to a P.O. Box. Website clearly states it is possible. Clerk…read moresays no. Someone is incorrect.

A recent task made me realize that the difference between printing stores can be night and day,…read moreeven among different Kinko's locations. I am now convinced that only the staff at this particular Kinko's store in Northern Virginia truly understand how to enlarge a PDF drawing using a precise 1.77 scaling ratio (so that it perfectly matches the actual size of a plaque). I tried three other Kinko's locations (Tysons, Braddock Road, and Main Street in Fairfax), one Staples printing center, and one specialty print shop in McLean, and none of them knew how to enlarge a drawing using a fixed ratio. All they could do was print the PDF at its original size or fit the drawing to certain paper size. When this store experienced a power outage for two days, I had no choice but to try those other locations, and that was when I learned how limited their technical knowledge was. Modern printing tools clearly allow scaling by ratio, yet the staff at those locations either did not understand or did not know how to use this function. Some even asked me to provide separate width and height measurements, which would distort the image. A single scaling ratio should be applied uniformly to both horizontal and vertical dimensions to preserve the correct proportions. Once the power was restored at this store, I realized how fortunate I am to have access to it. It appears to be the only location capable of handling this task correctly. To clarify, this was a task that spanned several weeks, as I needed to edit the drawing multiple times. During that period, I worked with several employees at this location, and they consistently provided accurate and reliable enlargement services. With the exception of one employee who was unfamiliar with the process, nearly all staff members were able to apply a single scaling ratio to enlarge the drawing--unlike the other stores mentioned above, where no one knew how to do so. I would especially like to highlight Caleb for his patience, professionalism, and excellent customer service.

Gentlemen that helped me today was quick, courteous and knowledgeable. Appreciate his help doing a…read morereturn to Walmart: in and out in under 5 minutes. Plenty of parking outside. Next to district taco.

My true rating is a 4.5 with 1/2 star deducted because the purchase was pricey. I purchased custom…read morepostcards, two sided and full color. The entire team worked together quickly and with attention to detail. Plus, they were very friendly. You could see they had good relationships with each other. I was very happy with my purchase and the turnaround time. I recommend.

I've had a change of heart in this business. While it isn't inexpensive, there have now been a few…read moreoccasions that the convenience made up for the price. That of course is their business model. Employees are very nice and helpful, and I will continue coming here when I'm in a jam and need their services. The only downside is that you have to park on the street in Ballston, which can be challenging if you come by car.

I left several page of large (11"x17") documents to be copied on Thursday and was told they would…read morebe done by Friday. When I picked them up on Sunday I was told they were not able to make the copies because they did not have that size paper. My cell number was listed clearly on the order. No one called to tell me this and the two employees who handled it on Sunday need training in how to talk to people. There was no apology offered and when I said that was the least they out do they said "Have a nice day" and waited on the people next in line. There were explaining how someone else had or hadn't done something, typical bs stories. Complete rudeness on top of terrible service. This place was my go to sometime ago since they provided great service. That clearly has changed. I needed these documents for a client presentation and will have to find someplace else. It was a disappointment, and had they called me earlier or eve apologized n Sunday I would not have written this review. But this complete lack of service paired with a rude attitude frustrated me.

After using this company for several local moves, my last experience was awful. Aside from damaging…read moreseveral pieces of furniture and claiming it was like that before the move (it wasn't; I keep my furniture in excellent condition), the packing experience was terrible. They took original, painted artwork and put it in a box with other framed pictures and metal pictures without protective wrapping. Despite telling them that I had items in two storage units as well as a single-family home, they failed to adequately staff my move, resulting in time wasted at the storage facility for another truck to show up and insufficient personnel to unload the trucks at my new location. The whole move lasted well into the night because they hadn't adequately resourced my move. Regarding the damage to my furniture, I was told I would be reimbursed a certain amount, and I agreed. It was a fair offer. Then I got another written offer that was significantly below what was originally offered to me. The amount that was supposed to be reimbursed to me? Never received. As I unpack more boxes, I'm finding more damage and shoddy packing. I can no longer recommend this company.

Absolutely the worst service one could expect. It will take me two moves to move out of my…read moretwo-bedroom condo because they did not move the contents to the truck during the four hour reservation of the loading dock. I scheduled a second move with them, taking a 3-hour slot on the loading dock, and they just called to inform me they will be an hour late. I now have 2 hours for them to complete what they did not do the first time. Of course, they charged me full price both times. I highly recommend you look past this company and find a professional mover. I need to repeat, they are absolutely the worst! As an addendum - after arriving late, they decided to make a stop in between locations. On our 7-8 mile move they arrived 1 hour after us - we left at the SAME time. They indicated they got stuck in traffic - whereas somehow we did not.. They of course charged us for this hour.

GÓC CHIA SẺ TRẢI NGHIỆM VÀ SỰ THẤT VỌNG…read more VietStar Shipping - Eden Center, Falls Church, VA Mình chia sẻ trải nghiệm này để mọi người tham khảo và cẩn thận hơn. Theo trải nghiệm của mình, trong quá trình giao dịch có sự nhầm lẫn/sự cố xảy ra dẫn đến việc mình mất một khoản tiền tại đây. Khi đề nghị kiểm tra camera để xác minh sự việc, phía cửa hàng cho biết không có footage để xem lại, chỉ có một camera hiển thị trực tiếp trong ngày, còn các camera khác đang ở trạng thái offline và không lưu hình ảnh. Phía cửa hàng cũng giải thích rằng không bắt buộc phải có camera trong business. Cá nhân mình thấy khá lạ khi một business phục vụ nhiều khách mỗi ngày lại không có footage camera để kiểm tra khi cần. Vì không có dữ liệu camera để đối chiếu nên sự việc không thể được xác minh bằng hình ảnh, khiến mình không có cơ sở để làm rõ những gì đã xảy ra và cuối cùng mình phải chịu thiệt hại về số tiền đã mất Ngoài ra, mình cũng không hài lòng với cách xử lý và thái độ phục vụ trong quá trình giải quyết sự việc. Đây là trải nghiệm thực tế của mình. Ngoài ra, mình cũng thấy trên Google có khá nhiều đánh giá 1 sao về cửa hàng. Mục đích của bài viết chỉ là chia sẻ trải nghiệm cá nhân để mọi người tham khảo và cẩn trọng hơn khi lựa chọn địa điểm giao dịch.

A nice and centrally located branch with friendly staff who greeted me upon entering the UPS Store…read more I was here to drop off a pre-packaged pre-labeled package and it was easy. They scanned it and gave me a receipt. It's clean and airy here. Note the generic photo is WRONG. It is not of this UPS branch. See my photo for accuracy. Taken just outside the UPS Store.

Very convenient for me to walk to. People who work there are super nice. Hours are good. Easy…read moreAmazon returns!

This was the quickest visit I have had at a UPS store. I brought in a package with a prepaid label…read more The employee scanned the label and gave me a receipt. The location was convenient.

Ended up going to this location after I was treated rudely at the Pentagon city location. Thank you…read morefor taking care of my shipping needs. The young man at the counter was excellent.

This is in an extremely busy area. The company was smart to put a location here. The amount of…read morebusinesses is staggering. Usually I go to the Fairfax City location, as it's more laid back. Still am content to go here. The main reason is printer ink. Prices for printing ink are insane. Here's probably your best bet. They do sell some decent laptops, but I've found better deals at other stores or online. School supplies, this is a great choice. Customer service is decent. It works for this guy always in a hurry.

Never use this place for Amazon returns as your refund will just be delayed for weeks…read more I dropped off an item to be returned on 9/4, expecting Amazon to receive the item latest a week later and my refund to be processed. I was wondering why my return wasn't received by Amazon 10 days later to find out that, after checking my refund status, Amazon is not getting the item until 9/26 at the earliest. Why is it taking so long? Never bringing an item here again. Bring your Amazon returns to the UPS Store where they go out the next time the UPS truck shows up, or at a Whole Foods location where they'll process it right away. Don't bring it to Staples where it seems they're trying to bulkship returns to save money and stuff as much as possible into a box to save effort. What a complete waste of time, and now my money is locked up instead of being able to be used for another purchase. I'm also going to contact Amazon to see if they'll credit me early for this massive inconvenience.

Update. Came back when Pedro said my items would be done and they were. Brought cash. Handled with…read morecare, folded nicely and a few items in hangars. Nice. Great job!! Met Pedro, who was the employee who helped me check my laundry in for the first time , for wash and fold services, at this location. He was very helpful and explained the whole process. This is a cash, only location, so that may turn some customers off. They have an ATM on site to help with that. I don't carry cash with me, so he said that because it was my first time that I could come back in the next day and pay. He said that I could come back the next day to pick up my laundry around the same time. He also took a new account anything that was delicates. I will update my review once I pick up my laundry.

horrible service. Dont ask a worker for help or they will give you attitude or give excuses not to…read morehelp. Understandable they have people come in and pick up their clothes thats being washer by them but everyone else there are also their customers.