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    Cox Business -  Ensure seamless operations and Internet savings for your Business growth with Cox Business reliable Internet packages.

    Cox Business

    (8 reviews)

    Worst experience with any kind of utility ever!! Had service hooked up Jan 6 and it worked for…read moreless than 48 hours... had a service tech out on Jan 9 and he replaced the equipment. That time the service lasted less than 5 hours. I cancelled the service that week and switched to Verizon. I returned the modem I had on Jan 13. Then I got a bill for $108 because of the set up fee and "service period". I paid it just to not have to deal with them any more! Now 6 weeks later I'm still fighting a charge for equipment they say I didn't return, but it's the modem the technician took back with him during the service call but he never left me with a receipt. I've had no less than 1 call a week and multiple emails and even the text service. Each time I'm told it will be cleared and then the next week I get some form of a reminder to return equipment or pay the $240 fee. Now several weeks and multiple calls later I FINALLY am told I need a ticket to open a case... so the saga continues...

    Unfortunately, Cox is the only game in town. I talk to many people, making many promises, none have…read morethus far delivered but my price keeps going up. I have a small business that relies on video conferencing. We were promised consistent service, which we have not gotten. Service goes down irregularly because the 'node' has too many users or some such. I was told I could upgrade my bandwidth for free for 60 days and it would solve my problem. I upgraded, got charged after 30 days, and the problem did not resolve at all. Took an hour out of my day to get what they promised for free. Now I am being told to switch to fiber optics. Which, in fairness, should solve the problem. AND it almost doubles my bill. I would just like business interruptions to stop. I'll circle back if this gets any better with adding fiber optics.

    T-Mobile

    T-Mobile

    (35 reviews)

    $$$

    OB Bahaj was extremely helpful with untangling expenses on my account…read more I went thru two customer service reps on the 1-800 line who gave me two different stories. I visited the Fountain Drive store and met with OB who fixed things. He is great!

    Was at the store today and had a horrible experience with a young man name Ramie. I only came in…read morefor a replacement for a screen saver. Which I originally purchased when I brought my phone in January 2026. It's unlimited replacement. He was very rude and snappy saying he didn't have one for my phone, which was not true. They put a 16/17 protector on my phone originally , somehow he said they couldn't put on a 17 protector which didn't make any sense which they had in the store. I asked him could he let me see the protector that he was talking about and he told me no unless I was going to purchase it. I asked him could I talk to a manager and he said she went to lunch and he was going to lunch too. I asked him when would she return he said in 30 minutes. I said I would wait. I thought this is ridiculous. I stayed calm because I was in shock over his treatment over a phone protector I purchased unlimited replacement. I could not believe his unprofessionalism. The treatment was really unbelievable. The other guy Chris was not helpful either I ask him for help because I remembered him and he said he never helped me before. I am writing this because no customer should be treated this way. I have been coming here for over twenty years. I will never forget how they treated me today. No one should be treated in such a rude disrespectful manner. *I was fortunate that a Wonderful young lady wind up helping me name Sunny, She stepped in and helped me I explained to her the situation and she called the manager and she told her it was okay to replace my screen protector. Thank you so much Sunny for your professional and patience. You are what TMobile represents. Your kindness and helpfulness was truly appreciated. I called customer care service and I wanted them to know about you. They told me to make sure I call the manager which I will definitely do. I hope they give you a score of 10.

    ULTATEL - telecommunications - Updated October 2026

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