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    Pit Stop Transmission

    4.2 (5 reviews)

    Services - Pit Stop Transmission

    Auto transmission repair

    Transmission leak inspection

    Pit Stop Transmission Photos

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    1 month ago

    I received outstanding service, it was professional and honest. I will definitely be back with my vehicle.

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    3 years ago

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    5 years ago

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    3 years ago

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    8 years ago

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    Blue Castle - Blue Castle Auto Inc 2019 Best in the city!!

    Blue Castle

    (17 reviews)

    Barelas/South Valley

    SCRATCH A LIE...FIND A THEIF! (With this owner)…read more $685 Repair Bill and found out afterwards my truck was out of gas??? This should have been told to me over the diagnostic phone call on Friday!!! Not left out until I go pay the bill Saturday!!! I feel stupid but I also feel taken advantage of. I am used to the truck gas gauge being 1/8-1/4 off. Usually the gas light still comes on. This time it didn't. I thought I had gas. Truck shuddered and the Check Engine light came on. I had it towed Thursday at 4pm to Blue Castle. I told the owner Anthony I thought it was the fuel filter or fuel pump. I called him back twice telling him of the sputtering symptoms at stop signs and red lights when going to accelerate. I remember calling twice to help him diagnose it better. Still no discount off their diagnostic fee. The owner called me back about 2:39pm Friday saying it was the Fuel Pump and Sending Unit. He said parts about $300, (Amazon sells that part for $62.99 and delivers in 2 days). He charged me 2 hrs labor, plus diagnostic fee $90. Estimate was $650 Saturday they call me at 10:40am the truck is ready. I get there and the owner gives me two gas receipts timed a few minutes earlier because they said my gas tank was empty. Receipts timed for 9:18 and 11:25am. How could they diagnose the problem the day before if the truck was out of gas in the first place? I didn't know being out of gas was the original problem. The owner Anthony did not mention to me that the truck was out of gas on Friday over the phone. He only said it needed the Fuel Pump and Sending Unit replaced. Had he been honest with the diagnostics during the phone call. I could have just go get some gas, pay his diagnostic fee and go!!! It did not happen this way. They had to over charge me on parts, plus 2 hrs labor($190), plus their so called professional diagnostics fee($95)? Anthony the owner failed to tell me I was simply out of gas? Really??? It was a viable option that he hid from me(the customer) during Friday's phone call weather to do the work or not. Anthony the owner also said he doesn't get parts from Amazon($62.99) That he pays the higher prices from his sources ($280) and up charges 20%. (Charging me $319.99). In closing, weather you pay in cash or debit card it is all the same. No discounts to be found. If you pay on a credit card they charge an additional 4%. I do not suggest dealing with such practices. They definitely got me good when they could have told me. "Hey, Did you know your truck was simply out of gas???" I drove away and my truck still sputtered like it was out of gas. I stopped and added gas nearby. I do not think they put $32 of gas in my truck. My needle was on 'E' when I left. "Snakes" Is the best word I can think of for my experience.

    Really rude service over the phone. You should consider how…read moreyou speak to people, no reason or need to be condescending. Check yourself Immediately lost a potential customer, due to your attitude.

    Shea's Auto

    Shea's Auto

    (13 reviews)

    Midtown/University

    DO NOT TRUST!!! Faulty repair put me and my car in danger. Dishonest. Shea charges dealership…read moreprices, but will not guarantee his work. Shea underestimates the time it will take to perform the repair, so that your car is stuck in the shop for days longer than what they will tell you. Shea and Alex lied and said they test drove my car on 7/11/24 after replacing wheel bearings, but my car started failing within minutes from leaving their parking lot. They put me and my car in extreme danger when my car would unexpectedly slow down and the brakes went soft and I could not go more than 10 miles an hour on I-25. I had to have my car towed back to Shea's so that Shea could fix what he had not finished. When I asked what happened, they lied and immediately blamed it on a faulty part. It was evident to me and an expert automotive technician that they had not put the wheel back together properly and that they had not taken the time to test drive the car to check their work. When I confronted them about the danger that they had put me and my car in, they only lied about their mistake and took no accountability. When I asked what they could do to make it right, they only offered to finish the work and to drop the car off at my job. They didn't offer any financial discount or to pay $100 for my Uber rides for the 4 days that I had no transportation. They did not even offer to pay for the tow because the car was unsafe to drive. When I called Shea's in a panic while my car was failing on the highway, Alex asked me to drive it back to the shop. They have no concern for my safety if I cannot drive more than 10 miles an hour and the brakes are not working properly. They should have offered to tow it back to the shop. Much less serious, but extremely annoying, is that Alex will lie to you about when your car will be ready. I had Shea do work on my car twice and both times I made an appointment. I asked when the car would be ready and Alex would lie and say it would be ready that day. The first time in April 2024 it took 3 days for 120K service and the second time it took 4 days for wheel bearing and coolant hose replacement. I check in with Alex every day and he would tell me it would be ready that day. It is obvious that Shea and Alex are not checking or being honest when they give a promise time.

    A big shout out to Shea's Auto (especially Shea, Nick, Caleb, Alex and) for servicing my car this…read moreweek. This is the best shop I know. I used to live in Albuquerque, but have moved out of state. I still bring my car back once a year for service, because I trust them and they are that good!

    Roadrunner Transmissions

    Roadrunner Transmissions

    (2 reviews)

    Barelas/South Valley

    I would say go somewhere else... These guys made a mistake on repairing my transmission 2001…read moreSilverado... The quality of work was not good... They broke the transmission pump and didn't want to fix it .. They kept saying I did something wrong and they also stripped out the housing on the case to hold the transmission Parts in place... And they didn't want to own up to their mistake

    This shop has tested my patience to the Max! Do not take your vehicle here unless you deal with the…read moreson Max. Serafin the father does not know how to speak with people and will rally you up with BS and cuss at you for doing their job. I had to go get my own parts after the father agreed to pay for the lost parts and towing for a hose that he said he replaced. No customer appreciation or professionalism. Parts were stolen at this place and the father lied and lied until he finally admitted to the loss of them but after he tried to blame me and act like I brought my car in with out the under carriage and plastics coverings inside the hood. Small things but a big deal in getting him to agree that while my car is under the care of the shop and I trusted them to keep it safe and really you don't expect theft of items from your vehicles. It's not an item like a left watch or anything but parts that are on your vehicle. I will be going to court for this since the father told me to go F myself, hate to even have it get to this point but there is no honesty or integrity. Maybe in the past this shop had good ratings from me (only with the son Max) but with the father their you may want to go elsewhere to a different shop for any transmission needs. Truly dissatisfied, angry and out of my money that they said they would pay me back for the parts. See you in court!

    Pit Stop Transmission - transmissionrepair - Updated May 2026

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