I have a car that requires larger tires in the back; Shea's installed all 4 tires the same size. Over the past 4 weeks, I have called them (was hung up on twice), emailed them, used their website bot, and even went in person to address. No response except in person visit got a promise a manager would get back to me. They never have. This means i have to get 2 more tires elsewhere, and that the appx $800 I spent on the wrong tires was money wasted. Worst service ever. I'll never do business with them again unless they reach out and fix this. I strongly suggest you stay away from them. read more

Totally a business that should be shut down,left car to get fixed and payed alot for them to leave my car even worst than what it was..payed them 1400 dollars to leave me stranded 15 minutes after leaving there shop,I called them and was telling them that they didn't fix nothing and the so called hanged up on me,dont trust these people with your car,they take your money and leave you with no care in the world for their customers,go else where people this place is a joke..not one star will they get from me.. read more

DO NOT TRUST!!! Faulty repair put me and my car in danger. Dishonest. Shea charges dealership prices, but will not guarantee his work. Shea underestimates the time it will take to perform the repair, so that your car is stuck in the shop for days longer than what they will tell you. Shea and Alex lied and said they test drove my car on 7/11/24 after replacing wheel bearings, but my car started failing within minutes from leaving their parking lot. They put me and my car in extreme danger when my car would unexpectedly slow down and the brakes went soft and I could not go more than 10 miles an hour on I-25. I had to have my car towed back to Shea's so that Shea could fix what he had not finished. When I asked what happened, they lied and immediately blamed it on a faulty part. It was evident to me and an expert automotive technician that they had not put the wheel back together properly and that they had not taken the time to test drive the car to check their work. When I confronted them about the danger that they had put me and my car in, they only lied about their mistake and took no accountability. When I asked what they could do to make it right, they only offered to finish the work and to drop the car off at my job. They didn't offer any financial discount or to pay $100 for my Uber rides for the 4 days that I had no transportation. They did not even offer to pay for the tow because the car was unsafe to drive. When I called Shea's in a panic while my car was failing on the highway, Alex asked me to drive it back to the shop. They have no concern for my safety if I cannot drive more than 10 miles an hour and the brakes are not working properly. They should have offered to tow it back to the shop. Much less serious, but extremely annoying, is that Alex will lie to you about when your car will be ready. I had Shea do work on my car twice and both times I made an appointment. I asked when the car would be ready and Alex would lie and say it would be ready that day. The first time in April 2024 it took 3 days for 120K service and the second time it took 4 days for wheel bearing and coolant hose replacement. I check in with Alex every day and he would tell me it would be ready that day. It is obvious that Shea and Alex are not checking or being honest when they give a promise time. read more

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A big shout out to Shea's Auto (especially Shea, Nick, Caleb, Alex and) for servicing my car this week. This is the best shop I know. I used to live in Albuquerque, but have moved out of state. I still bring my car back once a year for service, because I trust them and they are that good! read more

Shea's automotive is a joke they told me that they could repair my vehicle and kept it for over a month and never contacted me about anything I finally had to go down there to see what was going on with my vehicle and was told that they were doing research on my vehicle and they needed the rest of the day to figure it out.Then they called and said they couldn't go any further on it and that I had to go pick up my vehicle. So in short they are not professional.Total waste of time. read more

I've used Shea's automotive twice and both experiences have been great. I would definitely refer friends or people in general to this business. Work is quality work and staff is friendly. read more

Sheas auto responded immediately to my request for service. I brought the car in and they were professional and efficient. My car was repaired and picked up the next day. I plan to use them again if and when any auto repair situations occur. read more

Told me car was ready I paid then found out he did not fix it rip off do not trust him he knew my car was not fixed closed shop door when I began to investigate his word is worthless do not trust this scammer read more

Shea has been our mechanic for years because he's honest and a great mechanic. He always fixes things right and doesn't charge you a fortune. It is hard to find an honest mechanic who you can trust. I highly recommend him. read more

Great service at a honest price! If you need any mechanical work done on your car give Shea a call and compare prices with other shops. It is rare to find a mechanic this honest! read more

It's always difficult finding a good mechanic when you re-locate. It's even harder finding a GREAT mechanic. Well I did and I am happy to share with everyone on Yelp. I found out about Shea's Auto when I went to AutoZone on 4th and Candeleria to get my my free diagnostic reading when my engine light went on. In case you didn't know, I didn't, that you can get a free diagnostic reading at any AutoZone. They can only do it when your engine light comes on. So after they diagnosed the problem I asked if they could recommend a place. They said go to Shea's Auto, which was around the corner on 2nd. Before I did that I got a couple of other estimates then I went to Shea's Auto. Without showing Shea my other estimates he did another diagnostic reading, came up with the same diagnosis and beat both of the other estimates. One was $50.00 more the other almost $100.00. When I brought my car to be repaired Shea gave me a ride to work and the job was completed by the time I got off from work. My car drives like it did when I drove it from the dealership. And it's an11 year old car. So if you are looking for not just a good mechanic but a great one go to Shea's Auto. PS..I'm going back tomorrow to have my air conditioner repaired. Shea's Auto beat my other estimate by over $100.00. read more

Shea is not good, he's excellent! As another reviewer mentioned, he takes the time to explain what he's going on and is skilled AND honest. No one ever hopes for car problems, but when they do come up he's the guy to go to. He fixed some serious problems that our regular mechanic hadn't been able to find, and I was able to drive the car more than 800 miles that week with absolutely no worries! The shop isn't quite visible from 2nd even though that's the address--just turn onto Mildred Ave. from 2nd (past Pastian's Bakery) and turn left into the little plaza behind the tire shop. Go here and you won't regret it!!! read more

Shea is an excellent mechanic that I would feel very comfortable taking my car to for any reason. He takes the time to explain exactly what he did to fix your car. A+ service. read more

If you are looking for a honest mechanic who is affordable then no need to look any where else. Shea has worked on two Jeeps and my Dodge truck and has done a great job all three times. I would highly recommend Shea to anyone that is looking for a good mechanic.. read more

As noted in other reviews, Shea is HONEST and educational. The work is always reliable. Additionally, Shea evaluates your vehicle and helps you prioritize and budget for various repairs and services. This is huge when you depend on your vehicle to get to work, and when you live on a tight budget. read more