They still charged me for a diagnosis even though they didnt, stay away from these crooks..read more

I love the way customer service called me every time they did something to the car. You don't see…read morethat anymore. I love that I will be going back to get my Transmission service.

They took out about 3/4 of a quart of transmission fluids before our trip back to Virginia for…read moreunder $100, and were very kind to us. We had our dog & cat, so they let us bring them inside with us while we waited. Hate that we had to come here, but thankful they did all they could for us.

2001 ford Explorer two transmissions drove great both times. But went out at 13 and 14 months their…read morewarranty 12 months. almost like they rigg them ? won't go back.

First time visit. Impressive overall evaluation with documentation and photos of concerning issues…read more Each item patiently and professionally reviewed by front desk service-writer. Pricing feels appropriate and reasonable for our rapidly changing world...My Brakes are top-notch performers, now, and pulsing brakes were my issue. I opted to have a slightly leaking power steering hose replaced immediately. Subsequent appointments for additional work already made. So far, a great garage, with friendly, personable staff. Appears to be a very pleasing shop for other customers as well.

I took my vehicle into JCC to diagnose an electrical issue. My guess was the alternator - and sure…read moreenough, the alternator was the culprit. An expensive but needed repair, so I agreed. But this is what blew me away. Not the alternator, but replacing the engine-cover plastic clips that were missing before I brought my Rav in. Did they have to do that, of course not. Did they charge me? No. Did they mention them? No. That got me thinking of the time before I brought my 2008 in. Although they addressed the light configuration on the dash as planned, I believe they also addressed replacing batteries on my TPS sensor system for the tires. Again, did they charge me. No. Did they tell me? No. Conjecture on my part - as this light hasn't come on for the last several thousand miles; but I believe they replaced the batteries to quietly show off their exemplary service. Without saying a word. To say that they've earned my loyalty is an understatement. I wholeheartedly give my highest recommendation and respect to Japanese Car Care.

Thank you to the whole crew over at Zia, especially chuck for getting my car back to running…read morenormal. We may not have crossed the finish line yet, however we will. Excited to continue doing business with you, as your work is always top quality. As is your customer service. Thanks guys!

Wanted to replace a thermostat for 1320.00 that was not the. Problem…read more A 40 dollar part 15 minutes, fix it also charge me 233.00 estimate they never told me about, then lied, beware get second opinion they are not honest, freedom of speech

fast good price very busy staff. 5 star staff after dianostic 150$ after done parts will be orderd…read moreafter all items on list is fixed.

They fixed my VW Beetle and my engine is great as new!! Smooth as butter and no more rattling in my…read moreengine great service and friendly associates! Thank you for fixing my beetle to a brand new engine! Break masters couldnt fix my foreign German car but hogans did an amazing job!

There are a few things I want to list on why I gave a 5 star review. When I tell you this was the…read moreMOST pleasant, honest, hardworking, affordable, and THOROUGH job done that had me leaving satisfaction beyond words could describe. Beginning to end the staff was kind, informative, made me feel safe having my car in their hands with quality check after quality check, kept me up to date, and prioritized. As a woman that meant so so much because I know that I am afraid of going to car mechanic shops because of being taken advantage of but not here not at all. The safety in the entire experience alone deserved 10 stars. Sorry for the long review but just really wanted to highlight the absolute phenomenal work this shop does. Now my car is running better then before! Thank you again to advantage automotive for everything and Justin for his unbeatable service

We are from Ohio and my son is going to school in Albuquerque. His check engine light came on a…read morefew days ago. I called Advantage at the recommendation of a local auto parts store and spoke to James the owner. He was caring and made me feel comfortable as a parent especially being so far away. They got the car in the next day and took care of the issue promptly. They even came in $125 under the quoted estimate. Everyone was very friendly and treated my son with respect. I can't express the gratitude as a father who felt helpless a world away. You may not fully realize it but you were a blessing. Thank you! I highly recommend Advantage Automotive and will use them for all his future car care while in New Mexico.

Easily the best automotive establishment i've ever been too. They have my business for life they…read morehave saved me on countless occasions and as far as price goes you can't beat them. They're not looking to make extra money off of you they're looking to get what you need fixed and back on the road as soon as possible and we all know in this economy transportation is key!!!! highly recommended all around great experience every time

They warranty their work and find the best price parts they can for you. You can bring your own…read moreparts too if you want to.

I left my vehicle to get repaired here. It was repaired quickly and the service was good. Front…read moredesk at the body shop was great. I ran into an issue picking up my vehicle because one of the service center people gave me the wrong hours and I was in a severe time crunch but Estevan went above and beyond and took my vehicle to a separate area that accommodated the hours I needed to pick it up during the next day. If not for his help, I would've had to pay out of pocket for a rental car and I would've been without my vehicle for a weekend that I really needed it for. THANK YOU ESTEVAN

They damaged our car and refused to acknowledge it even though there are photos proving same. And…read moretheir customer service is null. We purchased a 2017 Suburu in excellent condition early in January, only to have it back-ended two weeks later. It took several months for Progressive, the insurance company for the other driver, to set up an appointment to get our car fixed. We were thrilled when Progressive indicated Quality Collision was one of its preferred vendors. You were also our preferred vendor when we took the time to get our own three repair quotes. On our first visit to your shop,m we were greeted by Thomas Dilorenzo; he was respectful and professional. Thomas also helped us when we picked up the car on April 7. At the drop-off on March 31, we were told the job was estimated at five days. Once we discussed the job with Progressive and your shop a week later, we were told it could take ten more days. We called a week later and were told it would be ready by the end of that week, late on Friday afternoon or at the latest the next Monday. We called again the following Monday, and the car wasn't ready; I asked to talk with a manager and began talking with Edwin. He proved to be a valuable source of information and communicated with us frequently with updates and the reasons for delays. One of the things he mentioned several times was the importance of the quality check before the car left the lot. There were several issues ensuring the car was ready.  We finally picked up the car on Friday, April 7. When I say Edwin did a tremendous job building a relationship, I mean it. We were impressed with him and his commitment to customer service despite the number of issues he ran into with the car (none of them due to your shop). So impressed that we were going to bring the car back in and pay to have QC redo our hood (damaged by sitting under a sappy tree). I was already writing your stunning reviews in my head for Yelp and Google. And then came Ron. When we picked up the car on a Friday, it looked great, except for one issue. The front windshield was cracked all the way through. It was not cracked when we took it into QC. When my husband asked about it before driving off, Thomas took photos and reviewed the original photos. He determined that there didn't appear to be a crack when we brought the car in. He said he would check with Ron the following Monday to see if it could be sent to accounting. Thomas also mentioned QC had this issue recently on another car. Unfortunately, we received a phone call from one of your younger staff the following Monday, telling us Ron denied the claim to replace the windshield. I'm not sure why Ron didn't contact us. I called Edwin and requested he intervene; he tried, with no result. After we got the car home, we also realized that fasteners are missing on the rear-left wheel well, creating a rattle in that corner, and it may also be coming from the rear bumper liner on the right side. This is after having our car in quality check for days. When I contacted QC again to ask for your email addresses, I was told that the person would have to get Ron's permission to give me your emails. I explained I wasn't asking for personal information, just your business emails. I was told again the person couldn't do that without Ron knowing first. As you can imagine, between being told the claim was being denied (and essentially accusing us of trying to defraud you), all those weeks of hard work from Edwin building a long-term relationship with us were dashed to pieces in a few short minutes. Ron couldn't even call us and tell us his decision; he had a younger staff member do it. Yikes. Cowardly move.