Went in here recently to pick up a couple of small auto parts and was warmly greater upon entering…read morethe store. The clerk asked what I was looking for and directed me right to what I needed to find. Nice selection and the merchandising was clean and uniform all throughout the store. Knowledgeable cashiers who were able to answer my questions and offer alternatives. Great overall experience and I highly recommend this location

Great spot with great employees. Jacob is probably the coolest person I've had the pleasure of…read moreinteracting with. Very knowledgeable and helpful I came in looking for a certain tool to rent he knew exactly which one I needed, but unfortunately they didn't have it in stock at the moment. Jacob called another store and was able to put it on hold for me to pick it up. Thank you for all the help!

I needed new windshield wiper blades and they helped me select what I needed and then installed…read morethem for me. Very helpful.

Not the best place to get parts. Depending on when you go, you will either get someone who knows…read moreabout cars, or someone totally new.

Horrible place to work. Absolutely horrible. The management…read moreare all lazy and incompetent. The loaders get overworked. Thats all I came here to say.

Blake was very helpful. He was kind and helpful. with a smiling disposition and patience, he guided…read moreme through my very first of putting the oil to my car.

Had a motorhome the alternator went bad just before it was to go on a trip, the batteries wouldn't…read morestart it. found this place took the alternator to him got it back the next day, great price unbelievable service. WHY CAN'T EVERY SHOP BE THIS GOOD thank you Jp

Scott is a great guy and very knowledgeable. Helped me save a lot of money fixing my daughters car !read more

If I could leave no stars that would be much better. I purchased a part it wasn't the right one…read morecame back 25 min early before the closing time and the staff was saying they are closed and locked the door wtf! kind of service is this junk!!

Corona quarantine 2020! For all you "essential businesses still fortunate enough to be making…read moremoney, here is a good example of how NOT to treat your customers! March 25, 2020 around 4:50 PM. I went to Autozone on 23918 104th Ave SE, Kent, WA 98031. I have spent A LOT of money at this store in the past. Walked in and was greeted by William. He asked what he could help me find and I told him I was looking for a 13mm offset ratcheting dogbone and that I also intended to buy some electrical connectors. He directed me to aisle 2 and told me if they had the dogbone, it would be in the red section there. I went and looked. Saw some complete wrench sets and decided to look around to see if maybe I could find something else that would work for my project. Now here is where it gets weird.... As I am walking down the aisle, in a stern tone of voice William tells me "Sir, I can't have you wandering around the store!". I told him "I'm just looking to see if you have anything else that may work for what I need". He responds (again sternly, as if I were a child) "IF YOU DON'T SEE IT IN THE RED AREA, WE PROBABLY DON'T HAVE IT! HAVE YOU TRIED MCLENDONS? WE CAN'T HAVE PEOPLE WANDERING AROUND THE STORE!". I responded "Look! I am shopping and I intend to make a purchase here!". Again he tells me "IF YOU NEED SOMETHING WE HAVE TO PULL IT FOR YOU! YOU CAN'T WANDER AROUND THE STORE TOUCHING EVERYTHING! IF YOU COME IN AND DON'T KNOW EXACTLY WHAT YOU WANT WE CAN'T HELP YOU!" (Bear in mind I have literally touched NOTHING in the store!) I thought a minute, got fed up, and told him "OK! I'll take my dollar elsewhere!". I went across the street to O'Reillys. When I walked in, I received a friendly greeting and proceeded to go about my business of looking for the tool I needed. I walked around the whole store and not a word was said. I ended up buying some shrink tube and connectors. I then went to McLendons. Again I walked in and was given a friendly greeting. Again I searched the store looking for my tool. Several employees helped direct me to the right area and none harassed me about "wandering around the store". I purchased my wrench, left, and went back to Autozone so I could get Williams name for this review, and explained to him that I was treated much better in the other two stores. I informed him that I would be writing this review. His response? "Dude, we can't have people wandering around the store!". As I have stated, I have spent A LOT of money at this store! I explained that to him, and the fact that because of my treatment I would never be back!! I only write reviews in two situations: Either the service was outstanding (which is so rare in this day and age that I feel it deserves special recognition), or the service was absolutely terrible as it was in this case! Folks, I get that we are in a trying time right now, but there is absolutely NO REASON TO TREAT ANY CUSTOMER LIKE THIS!! I was simply shopping, with an intent to buy what I needed at this Autozone. I was absolutely maintaining a 6 foot distance from others, and I certainly wasn't handling any merchandise! I was looking around, because anyone who has done a significant amount of mechanical work knows that sometimes projects require "outside the box thinking" and I was shopping for a solution. But Captain Corona acted like my mere presence was contaminating the entire store! Sadly, this probably won't do much good. Not many people read reviews before they go to the auto parts store. William and his colleagues will probably read it and have a good laugh. I am mainly writing it with the hope that Corporate or someone at a higher level than this stores manager sees it and perhaps wants to check on their business. If it helps you, the reader, avoid a bad experience then I am glad I got to help, because no one deserves the treatment I received at this store! Vote with your dollar folks! It's one of the only freedoms we have left! DO BETTER AUTOZONE! YOU'VE LOST A CUSTOMER FOR LIFE!! That may not matter much to you. I'm sure that another customer lost will make little difference in your bottom line. But in case you care, you have a real problem at this location!

What a lazy douchebag who wouldn't do a price adjustment. Bought a grease gun the day before it…read morewent on sale and picked up their advertisement sale flyer. Came in to do a price adjustment the next day and the guy, Emp #55, didn't want to do the adjustment because he said it was to much of a hassle. What kind of customer service is that crap? No wonder this Napa location has mediocre reviews. Most Napa employees are great. They need to fire this guy!

The two employees that I worked with here to get the part I needed for my truck were great! The…read morepart, out of the box, had a torn up rubber piece and they worked with me to get it fixed and even gave me a few dollars off the price because I had to wait around a while for them to get my part fixed. It wasn't their fault the part came from the factory a little damaged but they went above and beyond to get it fixed for me anyways. Both employees were very friendly and didn't make me feel like "some dumb girl that doesn't know squat about vehicles". And they even opened the door for me when I left! Such Gentlemen! The only reason I didn't give a 5 star is because the part was a little damaged, even though they fixed it, they should still be ordering from a more reliable source so they don't run into embarrassing issues like that again.

Professional and knowledgeable, prices are agreeable for the region. Staff is friendly and helpful.read more

Brought my head In to get some work done. Staff was super friendly and turn around time was just…read moreabout 4 hours. They cleaned the head re surfaced and did a valve leak down test. Definitely will have more business from me. Dropped the head off at 830 and got called just after 12 same day to pick up. Awesome place and awesome staff.

IntecRacing has been serving my cars and my friends cars for years. They are incredibly…read moreknowledgeable form maintenance to installs to full builds.

I called many times, then was asked to e-mail yo see of they could pull engine and replace engine…read moreharness on my 1990 300ZX NS. After 2 months and three emails later, they got back to me asking if I had a harness? (Available thru 20 different vendors at the click of the mouse.) Then they got back to me letting me know that they don't want the business because its too much risk. ???? I was told by many that they ARE the shop for Nissan cars in the NW. I understand its a big job for a layman like me, but a RACING SHOP? I am glad they were honest I guess. They just dont have the skill to do a bigger job. I have a good budget for this family heirloom. I know its very expensive. Stick to tunes and small bolt-ons guys. Don't make a new customer for life. Once this car goes back on the road, I'm going to do a lot of stuff, was hoping to have a good shop so I could use. I'll find one. I guess they are so busy with young racers, they don't need any more customers. Disappointed.