This is a genuine review, TRUST when i say to come here first. Ricky will work with you and the…read moreinsurance to make sure you keep your car, they will find a fix, they will make it affordable. I really can't say enough, Ricky saved my life with this, the cost was less than 50% of what Caliber quoted me, saving it from a total loss. As long as i live here I'll never go to another shop in the area. (Repeat from google review, but still accurate and real, i just didn't have another eay to express how much the quality of thos shop is)

I have trusted Kevin and Molly, Landing Auto owners with my two vintage cars for over 10 y years…read more Their technicians attention to details due to my car's ages speak volumes in terms of first pass customer quality services. I have recommended several friends and coworkers to go experience their auto repair services and all were equally satisfied.

I got a flat and needed a tire. On a Sunday. When all tire shops are closed…read more Luckily, this place was open. When we pulled in, they were busy. And I mean busy! But rightly so, considering no other options were open in the area. Even though it was busy, they greeted everyone and addressed their issues. We did have a short wait but considering the amount of people, I didn't feel like we had an extended wait time. He didn't even ask me to get my out my car when he changed my tire. He just popped me right on up. I was like okay then! Definitely recommend if you need a fix! They were friendly and able to assist!

the first time i went to these guys . they were cool with prices. so i decided to give them a shot…read more. 1. after my first tire replacement . i've seen a scratch mark on my rims (i never drive or park close to anything) so i ignored it ! 2. today i went back and got another tire. they quoted me $90 (cash) funny thing is i have them $100 bill . they had no changed , so i have to use my card which made my total $99.41 then when i got home . i was pissed because here's another mark . probably from from their tire removal tool !!!

I am a long-time satisfied customer of Steve and the crew at National Auto Collision. They have…read moreworked on several cars of mine over the years, and often times on multiple occasions. I have also referred friends and associates over the years, and all have been satisfied with the work and service as well. Steve and crew are meticulous, detail-oriented , easy to work with and take pride in their work.

When I pulled in and saw how many vehicles were in the lot I wondered if they would be able to do…read morethe body and paint work on our Ariya. I met with Steve and he and two others from his team came out and looked at the damage. Steve explained to me that both doors would need to be painted so that the color would match correctly as my damage was close to the edge of the front door also. He walked me through the process, told me how much and how long it would take. We scheduled my drop-off and he communicated with me during the job. Car was delivered 100% looking great and absolutely on time. When I went to drop the car off, the same lot only had a few vehicles in it- they had fixed and completed the work on most all of them that week. AMAZING Steve saved me over $2,000 versus the bid I received close to home. It is/was worth the drive for sure, easy access off and on I-5 . Our paint is a tough color and they did it perfectly while saving me dollars. I can't recommend this business any higher.

Decided to try this shop after my first car accident. Luckily was only the front bumper. Box truck…read morebacked into my front bumper and dragged. The bumper mount screws have been damaged, which made super loose. I used duct tape to hold together until I reached the body shop. My first interactions with Ricky has been honest and humble. He inspected the damage and gave me rundown what type of repair phases this is going to be. Mostly going to be alignment with bumper bracket and painting the replacement bumper. The bumper not repairable and went with replacement. After confirming with the quote matched with insurance check, he went extra mile to re-attach my loose bumper to be secured until the replacement arrived. Provided peace of mind and I removed the duct tape holding the bumper. Called-in after he got the bumper replacement arrived and painted. Brought into the shop and performed the repair in an hour. Seeing the aftermath looks pretty good. I opened up the hood to see the mount bracket been fixed and secured. The bumper alignment looks identical.

I had a very disappointing experience with Custom Auto. I brought my front bumper to be painted,…read moreand the job was so poorly done that multiple wrap shops refused to touch it. Every shop I spoke with said the same thing: the paint was done incorrectly, most likely outside, and nowhere near industry standards. To make matters worse, parts of my bumper were glued together even though I brought every component separately and had already test-fit everything myself. There was absolutely no reason for anything to be glued, and now the repair is even more complicated. Because of the poor workmanship, I'm now paying more than double the original cost just to fix the mistakes and get the bumper done the right way. Based on my experience, I would not trust this shop with your car. The quality, care, and professionalism simply weren't there.

Oleg was awesome to work with! He came on time and his work was impeccable!! You can't even tell…read morewhere the door dings on my Audi were his work was that good. Great value versus other body shops I got quotes from. I am going to use him for my other cars now!

From the owner: Professional Paintless Dent Repair. Serving Renton and…read morenearby areas — book today.

Called in several Auto Repair shops the day before, many of the shops didn't pick up and I got to…read moreLifetime Muffler Brake & Radiator, brought my car in at 9am. They did the inspection right away and called me back for the estimated quote, I was happy with the price and went along with it. Service was great, I had a pleasant experience. Would likely recommend anyone who needs their brakes replaced here at Lifetime Only down side is that I forgot to use the 10% discount (as a first time customer) during this visit. Bummer

Great Shop! Awesome…read morecustomer service and top-notch quality! They installed a Steeda H- Pipe on my 2024 mustang and did an amazing job!

Services and quality are good, and plan to come back for future services for any other help needsread more

We had our rear brakes replaced here for our 2022 Hyundai Santa Fe and had a great experience. The…read moreteam was very responsive to our concerns and made the whole process easy. Service was quick, and the pricing was very reasonable. We really appreciated how fast they got everything done. Would definitely recommend!

UPDATE 2/18: FINALLY got a Sun Auto district manager to return my call today and he explained that…read morethe "Customer Care Program" doesn't exist and they only pay for tow service if the repairs needing to be addressed were originally done at a Sun Auto shop and still under warranty. That is NOT what is advertised on Jeff's Auto repair website or in the office. Not even close! Taken directly from the shop's website (https://jeffsauto.com/services), "To earn your lifetime business, we do more than service your vehicle -- we provide safety and peace of mind. That's why we offer a 24-Hour Nationwide Roadside Assistance Program designed to help you in the event of an emergency". TOTAL LIE! They do not offer this to customers. NOTE: This is not a "small business". It's no longer the "mom n' pop" shop, privately owned and operated, that had a good reputation for decades. All of the Jeff's Auto Repair shops in western WA have been bought by Sun Auto & Tire corporation and the original owner, Jeff Gietzen, hasn't been around for years. Sun Auto has been quietly scooping up shops all across the nation and their focus is PROFIT. That's it. Run from this place! __________________________________________________________________________________ Took my SUV to Jeff's (which is actually owned by Sun Auto Tire & Service), based on on-line reviews, for transmission fluid change on Jan 28, 2025. Everything fine then. I knew I needed additional repairs done and when I was ready for that, I called the shop (2/14) to ask if I qualified, as an existing customer, for their free "Customer Care Program" (24-hr roadside assistance basically, including towing) bcuz my SUV wasn't drivable and it needed to be towed to the shop. When I called on Friday, Ryan told me I'd need to talk to mgr Gerry (who was out until Monday) about that program. Shop isn't open on weekends so I left my contact info and waited for call. No one followed up so I had to call shop again! Gerry told me that they no longer offer that Customer Care program -- despite that it's posted on their website and there are brochures about it in their office. Furthermore, Gerry said that they only provide " complimentary" tow service to customers if existing work that their shop performed fails and is under warranty and referred me to a local tow service (I *have* AAA membership but why use that if I can use the shop's free service??) I've since called Sun Auto Tire & Service main office (2/17) and requested a follow up from the District Manager. In the meantime, I'll be getting the $2600+ in repairs done ELSEWHERE as I've found several other qualified shops around here with positive reviews.

I went to Jeffs Auto Repair because I trusted them to do a simple oil change and tire rotation…read more Less than a month later, I am in Point Defiance when my tire flies off and damages my wheel well. All the nuts were striped off and one of the lugs snapped off completely. Every mechanic and engineer I asked on how this could have happened all said the same thing. "The lug nuts were not tightened properly". The tow cost $700 and the repairs cost over $3000! I have looked at the other one star reviews for this particular shop and this is not the first time this has happened. I know I can't do anything about the damages to hold Jeffs Auto responsible without drowning in legal fees. So all I can do is write this review and warn potential customers that this is an issue that is persistent and has not or will not be addressed.