The guys were personable and came out the next day to inspect my neighbor's roof that suddenly had a leak over the stove. Spent a good amount of time checking over her roof and didn't charge a penny! We had our roof put on by this company 15 years ago, and it is still great! Highly recommend this company. read more

The estimator came out and then never sent the bid. I was ready to go and called back 3 times, always told sending the bid. Terrible follow up and waste of time, poor customer service. read more

Sent a note to their website for a residential roof solar appointment, they replied back setting up an appointment the following day 12-1:00. They were a no show, no call. Hard to do business with a company with no communication skills. Seems to me all the solar coompanies sell the same product for about the he same price. What you are paying for is a good solid company with good communication skills. read more

Roof was leaking and Pinnacle was able to come out for an emergency repair Great work thank you read more

Just had solar panels installed. Couldn't be happier with the service provided. Lenny and his team are top notch. He was in constant contact with me regarding timing and was able to accommodate my schedule. In my case, I actually got this process started last June but wanted to delay installation by a few months in order to get finances arranged. Lenny was great and said no problem. I've had the panels in for about two weeks now and they are working great! read more

Had a fantastic experience with Pinnacle Roofing. We had new plywood roof decking, new roofing, new fascia, and new gutters installed. Curt (Sales) was thorough, patient, and answered all of my many, MANY questions. There were some delays due to weather, but everything was communicated. Once the job was underway, Ricky was great to work with and the crew on-site did an excellent job. My only complaint is that they didn't ask about placement of vents during installation. My kitchen exhaust vent was rigged up to a ridge vent by the old homeowner, which resulted in the new vent being installed in a similar location rather than above the kitchen. Not a huge deal, but something that could have been avoided. read more

Good response time, nice people to work with. But I definitely didn't expect over $1k for a roof cleaning and some minor gutter work (two down spouts widened)!! I didn't even pay that for a new lawn. Yet alone the extra wide gutters I had installed 4 years ago. Nice people, but definitely get another quote. I just had the same job done for $350. read more

Pinnacle Roofing was amazing. Curt in sales was knowledgeable, transparent, and a pleasure to talk to. After seeing the care he took in inspecting the roof, explaining the process and answering our questions, and carefully detailing out the quote, we knew we wanted to go with them over the other company we spoke with. The administrative process was easy and quick, with electronic documents, docusign, and accurate details throughout. Then, for the actual roof, Ricky and his crew were fantastic. They worked carefully and efficiently, removing and replacing our asphalt shingles, inspecting the attic, fixing vents out of code and improving circulation, replacing skylights, and replacing any rotten wood they found. Ricky communicated clearly throughout the process, and we enjoyed hearing his answers to all our questions. We raised one potential area that needed work before they began (about the vents that might need fixing), and we never had to mention it again. They thoroughly examined, found the problem, and fixed the vents. So smooth, and the roof looks great. We would highly recommend them to anyone who needs roof work done. read more

Tried to contact them through this platform and also directly through their website but no response. Guess they don't need the business.

Pinnacle Roofing did a fantastic job on our roof replacement last summer. They installed new plywood roof decking, roofing, gutters, skylights and a bathroom fan for us. We decided to go with them even though they'd given us a slightly higher bid than the other companies we talked to because they had a large number of positive reviews about their work replacing roofs, whereas the other companies we were considering mostly had reviews about their roof servicing work, and I'm SO glad in retrospect that we did this-- our project ended up being quite a lot more complicated than any of us could have predicted going into the project, and I'm not sure the other companies could have rolled with the punches the way PRP did. They were responsive and communicative throughout the process, even as we discovered issues with our existing roof that expanded the project scope. They were fast and efficient with the work once they started. There were a couple of small issues that we caught once we moved back in, and they came out immediately to resolve them. We would absolutely work with Pinnacle Roofing Professionals again, and we'd recommend them to friends and family. read more

I had a great experience working with PRP to come up with a bid for both my roofing and solar projects, but for reasons specific to my home's needs I ended up choosing another company. It was a tight race! I strongly recommend considering a bid from PRP. Great service, high quality hardware and competitive pricing. read more

I had a leaking roof on my front porch. Called Pinnacle. Steve & Cam responded found the leak in no time, and did an excellent repair. I wouldn't even entertain calling another roofer. This company is the best. It was a small job and they didn't hesitate to respond. I will use them from now on. I won't even compare prices. read more

I bought an 18-year old house recently and figured it was time to re-roof. I talked to several different roofing companies, all of whom were eager to sell me a new roof. Pinnacle Roofing (Rick) was the first to unequivocally state that my roof was no more than 5 years old and was in great shape! I confirmed this with the next two roofing companies I talked to ("Hey, Pinnacle Roofing said the roof is in good shape, what do you think?" so as not to give them any leeway to be dishonest about it). I really appreciated Rick's honesty and it saved me tens of thousands of dollars. Rick also give me some good advice about how to re-caulk areas of my deck, which had been leaking into our bathroom below. Really top-notch service. When it comes time to redo our roof, I'll be calling him again. read more

Pinnacle Roofing is one of the best roofing company's in the Seattle area. From getting their initial quote on my project, the scope of work, and the finished product everything was smooth. They displayed a high level of professionalism, timeliness, superb attention to detail, and overall a delivered a high-quality product. I interviewed 16 different roofing company's in the Seattle area and choose Pinnacle based on their detailed quote and the attention to detail on every aspect of my project. They started my project in December, which is at the start of the primary rainy season. They were able to work around all of the rain even securing my home for any potential leaks once the roof was opened. My project was finished at the beginning of April, and I am thrilled with the quality of work. I recommend Pinnacle for any of your roofing needs. read more

Paulo and Lenny were great when they installed our new roof last year. Pinnacle Roofing gets many accolades on the homeowners alias at work so they were one of three companies that we had bid for our roof and detached garage. They were the highest quote we received out of the three companies we looked out but they appeared to be the most honest. They cautioned that the plywood on our roof was most probably rotten so had included full replacement of all of it (the other bids didn't assume this was getting replaced, if it had to be replaced then the other bids would have been higher than theirs). They also had more venting than our other quotes. The removal of our old roof and installation of the new one went smoothly. The plywood on our old roof was all rotten and would have had to been replaced regardless. It's been nine months since they did our project and no issues thus far. read more

I am extremely happy with my new roof from Pinnacle Roofing. Ricky, Lenny, Keith and crew delivered a quality product and provided exceptional customer service. These are the things about the company I appreciated: - Estimate was provided quickly in electronic form with color photos, all product brands listed, estimate included new plywood (not in fine print, not added after roof torn off), use quality products like lead boots on plumbing vents, different options given - They utilize docusign for their contracts and provided a lot of communication via email - All equipment and trucks were presentable and in good/clean condition - Ricky, Keith, and Lenny(owner) were all very responsive via text/email/phone - Ricky (project manager) was great to work with and periodically stopped by to check on progress and also inspected entire roof upon completion -Crew was on time and cleaned up property every day and worked very hard -Excellent workmanship warranty Thank you, the roof looks great! read more

We met with 4-5 different roofing companies and compared their quotes before choosing to work with Pinnacle Roofing. Pinnacle did not have the lowest quote but they came highly reviewed (online and neighbor's house), had the best materials and labor warranty, payment options, and they were straight forward when it came to answering my questions. Pinnacle's owner, Lenny Schwartz, writes an estimate based on the visit and inspection report he receives. I had a lot of questions on the estimate and contract, specifically where unexpected costs could show up. Lenny was nice enough to came out and look at our roof himself. We have a low pitched roof and chose to go with the IB PVC Roofing System. The cost of removing the old roof, repairing areas of wood rot, adding the new roof, and repairing 2 chimneys totaled just under $30K. The roofing crew was very nice and accommodating. They had no problems letting me up on the roof with them to see the installation and their progress throughout the entire project. From what I saw their quality of work was excellent. If working with Pinnacle Roofing, I recommend booking early with them. We had issues with scheduling and several delays due to back ups on their other projects, weather, and our own schedule. Overall our experience was positive and we would highly recommend this company! read more

Pinnacle was recommended by friends who had their roof replaced. We got a few estimates and they were all within $1K of the $43K estimate. Pinnacle was the only company that inspected inside the attic area which gave me the feeling they are pretty thorough. They were very professional and kept the area clean throughout the process. Highly recommend this company. read more

We hired Pinnacle Roofing Professionals for the second time. This time is for our newly purchased rental house's run down roof. I had an excellent experience the first time when Lenny and his crew replaced the roof for our home so I knew Lenny wouldn't disappoint us second time around. As always, great job, good looking roof, reasonable price. We will definitely be back if we have another roof to replace! =) read more

We had nothing but trouble after PRP replaced our roof. Leak inside the house (a ceiling light full of water), multiple misaligned gutters where the water would collect on the opposite end of the downspout. Gutters were attached so flimsy that they broke down after a bunch of wet leaves had collected. After they fixed these issues gutters started to leak on the edges. To be fair they were quite responsive when we reported these issues. Lots of guys in our neighborhood had their roofs replaced recently- none of them had that many issues. Therefore I can't recommend them. read more

My husband and I had a wonderful experience with Pinnacle Roofing Professionals. Last summer they reroofed our home and detached garage, installed a bathroom fan, and replaced the fascia and the gutters. The project also involved venting our attic and installing an attic fan, which, along with the new roof, has done wonders to keep our home more comfortable in the summer. The roof looks fantastic, and the crew always took care to keep the site clean at the end of each day. I could go on and on, but suffice it to say that we were so happy with the roof work that we went with Pinnacle this year to have solar installed and again they did excellent work. I really appreciate their deep knowledge about roofing and solar, their guidance and advice, and their transparency. If we expand our solar system or have another roofing need we would definitely use Pinnacle again! They are very busy, and sometimes there are delays due to weather, but the wait is worth it. Thank you so much to Lenny, Joe, Ricky, Mike, the crews and the office staff! read more

The day before my Husband was scheduled for major surgery, we discovered a leak in our metal roof - the constant drip was right in the middle of the living room.... GREAT! Just what we needed, something else to worry about... One call to Pinnacle and on a rainy PNW day they came out and assessed the problem, gave us fair quote and put a tarp on the trouble area. 2 days later when the rain subsided and we were still spending our day at the Hospital, they came and repaired the roof. They did not ask for a deposit and we did not have to be home. We simply received an invoice by email. What a wonderful company to do business with. I am so grateful! read more

We found Pinnacle after interviewing and getting quotes from several other roofing companies. Before we signed the contract, Lenny came out to the house one more time and we walked through the project scope and discussed various options. I appreciate his willingness to thoroughly answer questions and educate me as the customer. Once we locked on a date, they met all their commitments (timeliness, professionalism, thoroughness, etc.). We ended up having a windstorm during the demo of the old roof which resulted in debris going into our and our neighbor's yard. They cleaned everything and left it looking better than before they had arrived....saved me some yard work for a bit - nice!!! We also had a skylight installed. They did a great job and provided a really good reference for another contractor on the drywall. While I hope to not to have to invest in a new roof anytime soon, I'm pleased that we selected Pinnacle for the job. read more

I was hearing a dripping sound behind the drywall above our fireplace. Not one to stand on ceremony, I called Pinnacle, as well as a few other highly reviewed roof repair specialists in the area. Pinnacle was the only company to have someone ready the same day. A gentleman named Paulo arrived within two hours of my initial call, and was on the roof with his camera documenting the source of the leak. Then 20 minutes later the repair was complete. Granted it was a simple flashing and caulk job, this is the EXACT kind of experience you want as a homeowner, when you already have enough things to worry about in a given day. Oh and payment was fast and easy, CC with an iPhone app. Welcome to the 21st century. And my receipt was emailed to me instantly. Done and done. Add them to your phone's contacts. These guys rock. read more

Lenny was super attentive. After a fiasco with another company where they tried changing their bid after we accepted it, Lenny stepped in. He asked how soon do you want the roof done? I said tomorrow. He said ok. I'm a real estate broker and this was for a client prior to closing. It was a bank owned home so Lenny had to jump through extra hurdles to get paid but he didn't flinch. He got the work done quick, cleaned up the property, the house closed and the new owners are happy. Thanks Lenny! If you or someone you know would like help with Real Estate, please give me a call. Brett Frosaker Broker Columbia Real Estate Group www.frosaker.com 206-755-7858 read more

Pinnacle saved our butts. We had a roof leak randomly reoccur on our fairly new, townhome-style house (it has a flat-top roof). Very few roofers are willing to do work on flat-top roofs, and many roofing companies told us they don't do repair work. One company even came out, took a look, and never got back to us. Pinnacle was the, well, pinnacle of professionalism. They promptly emailed the appointment information, assessed the work and provided an on-the-spot estimate of how much it would cost and what the repair timeframe would be. Better yet, once we returned the signed paperwork to them, even though the repair timeframe was a couple weeks out, they were actually able to come by sooner than expected. When I emailed asking for details on the repair for my records, they were happy to provide it. All in all, a super professional company: quickly scheduled an appointment, provided an estimate, performed the repair, and no new leaks since they did the work. Thanks for a wonderful experience! read more

Pinnacle did a great job on our complicated roof that included one large and one smaller flat roof and a variety of peaked roof areas. They were informative and provided options regarding materials. They replaced insulation only when necessary and even partially took down an old, unused chimney. They had the best pricing for the job out of 5 or 6 estimates we got beforehand. They dealt with scheduling around the crazy Winter weather and were good communicators when there was an issue. The crew was polite and professional. They did quality work. I would recommend them for roofing work and also for the solar panels they installed once the roof was done. read more

Please DO NOT use pinnacle roofing. They do not clean up after themselves. There have been at least 4 houses roofed by them on my street and each time trash ends up everywhere up and down the street, in pools, yards and trees. Don't use them. read more

You know you got a great roof over your head when you know Lenny and Pinnacle Roofing. The entire staff that I interacted with are all great guys, very professional in both appearance and worksmanship. Found a leak early in the morning, and just over an hour later, Paulo came and found the cause. He patched it, then scheduled his team to come back and properly replaced the moldy sheathing and replace the vent and shingles! Now looking like nothing happened! read more

Lenny and his crew installed a new roof and PV solar system. Everything went great from the estimate to final work. We had a few issues: COVID, permits, and scheduling. Through it all Lenny kept me in the loop and let me know exactly what was going on and was great in working around my schedule and any delays from the building department, which were not his fault. Would highly recommend that you give Lenny and Pinnacle a call for any roofing issues and if you want a new PV solar system! read more

I contracted with Pinnacle to get a variety of repairs done to our roof due to deficiencies from the original house construction. We are very happy with the work done and the post-cleanup. In fact, we were out of town for the entire course of work and when we returned couldn't even tell that a roofing crew had been through (aside from the obvious work done). Highly recommended! read more

I've seen best response from Pinnacle roofing for my quote request. It was the most thorough and comprehensive and they helped me choose type of shingles that was the best fit for my roof in terms of price/quality ratio. Their sales department was very responsive, overall re-roofing was done quickly and without major surprises. I'd definitely recommend these guys. read more

I noticed that my ceiling was leaking water so I had my husband investigate. Turns out there was a hole in the roof. So the next day we reached out to several companies and Ricky from Pinnacle quickly got back to us. They did an assessment and pinpointed the leak, it was dude to a broken vent. We decided to replace all of our vents. Ricky and his team we're incredibly efficient, professional, and great to work with. I would def. recommend them. They pictures of the work they had completed to share with us as well. read more

I must say that I was much more impressed with their work than I thought I would be. It was an excellent experience from our first meeting with them up to the last day on the job. Their communication with us was top notch. I was in the contracting business for 30 years and I must say that I've seen it all but this company is way above the norm. They explained the procedure in detail, they honored their contract terms, they provided a change order timely and with terms that were stated in the contract. They were very conscientious about their work. They were on the job every day and kept the work site the cleanest I have ever seen in my entire career. It was very impressive. They took before, during and after pictures of the two roofs (detached garage and house) to show us the stages of the work and to prove that they had done the work as per the contract. This company is very trust worthy and I felt comfortable letting go of my need to micro manage. I am extremely happy with the entire process and the end result. I would very highly recommend them to friends and family. read more

Wanted to give 2.5 stars because they only did 1/2 of the job, but went with three. Hired them to do roof repair and gutter work. They did the roof, which I think they did a good job on. But then never came back for the gutter work despite numerous emails and calls....Very unprofessional. Finally had to find someone else to finish the job. read more

I am disappointed in this company. Let me start by saying that after having several bad customer service experiences (with other companies), I did my research. Pinnacle was the fourth company that came out to do a bid. Jason showed up and was SUPER impressive. He did the most thorough estimate of all the companies. On top of that, he was very friendly. We were quite impressed, and even though the bid was not the lowest, we went with them. From there, things went downhill. First, I don't think I saw another English speaker again until my roof was done. The three guys did my roof were very hardworking, but we could hardly communicate at all. Second, in the bid was to replace all the plywood sheeting on the flatter part of the roof (about 20 sheets), and to replace what was needed (at $38/sheet) on the steeper parts. Before starting, a truck came by and a pile of materials (including about 30-40 sheets of plywood) was dropped off in our yard. At the end of the first day, it appeared as though the top part (flatter) was already half way done. Great, right? Yes, except that no new plywood was applied. In a bit of shock, I called Lenny and he said he would look into it. Within a couple of hours, that whole first layer of shingles was ripped off, and the guys were putting down plywood. I tried to keep track of what was being done, and I am quite sure that still only a portion of the 20 or so sheets was used. Because I wasn't sure, I let that go. But, I am quite sure that no sheets were applied to the steeper portions of the roof. On the final bill, however, I was charged for the whole thing (almost $2000). Fortunately, I counted how many sheets were dropped off, and again how many were picked up, so I had some solid #'s. I called Lenny back, and he readjusted my bill, but at what point do you lose confidence??? Also, I was shocked at the end of the first day to find that the crew had left all their (expensive) roofing tools in my (exposed) driveway. We don't live in a terrible area (for crime), but I would never leave a compressor outside overnight - it probably would not be there in the morning!!! I could go on and on, but I will keep this short. There was a leak (hence the roof replacement), so we had put a tarp over the leak. The tarp was big, new, and heavy duty, but I found it in the back of the truck with all the roofing garbage. There were also problems with the skylights - having to talk to Lenny to get them to do what was in the bid, etc. They did replace one of the skylights, but again I found the old one in the back of the truck. Last time I checked, that was my skylight, and I actually wanted it for another project!!! Bottom line, we were (and continue to be) disappointed. We would not use this company again, and would not recommend them. The only reason I will give them two stars is because the roofing crew were really hard workers, and Jason did such a great job. read more

Called for a repair, replacing roof vents and plumbing seals. I got the estimate as promised but when I called to get the work done I was told they were booking months out and the estimator stated his boss told him not to do any more repair work only re-roofs. After emailing the company they came to me a stated it now could be done in just a few days. What the fuuuusnnf. Everything they did made me feel like #1 they did not want the work. #2 The work I needed done was not important enough. Little did the company know I have a business and was also going to re-roof it. Estimates for the business over 20k. My home was only 1800.00. I called Cornerstone roofing in Bothell they were out in about one week, gave me a estimate in two days and completed the work within two weeks as promised. Now Cornerstone gets the 20k re-roof not Pinnacle. (Never judge a book by it's cover) read more

After a wind storm left a branch poking through my roof I decided to call Pinnacle to get someone out to have a look. First, they told me they were going to charge $235 just to patch the hole and come back later to do the fix... are you kidding me? So I decided a floor tile would do the trick for two days until I got back from a business trip (it wasn't forecast to rain). I got an appointment for someone to come out and take a look Monday while I was out of town and give me an estimate. Never heard anything from them so when I got back Wednesday afternoon I gathered the materials and fixed it myself. Total cost $48 for EVERYTHING that was needed, shingles, pry bar, roof cement, flashing, nails, and now I have the materials to patch my own roof. I called Pinnacle to ask if anyone came out and it turns out they did on Tuesday instead, which is fine, but then why didn't I receive a call or quote on Tuesday? Also no communication on Wednesday, so it seems they weren't planning on getting back to me? Pro-tip: If someone has a hole in their roof and you can't make it on the day you said you would, call them and let them know. Don't make the customer call you, that's just common sense. If I had received the quote on Monday (or Tuesday) I might have had them do the work for me. I was also interested in discussing installing a metal roof since I'm inundated with pine needles and branches, but I think I'll be looking elsewhere now. read more

Called to ask for a quote because of a leaking roof, person answering the call didn't know what he was doing, didn't know if they fixed the interior plaster after a repair and said that the first appt would be 2 weeks hence. Not ok considering I said I had a major leak and the hard rain was expected to continue for the next week. Didn't even give me a reference. read more

We have a 95 year old house, Ricky the project manager and his team did an excellent job to replace our very steep roof, it was definitely not an easy roof to replace. They finished the works according to schedule, the whole team were efficient, knowledgeable, hardworking and polite. Ricky informed us periodically during the whole work process either by phone or by email. Overall, we found them professional and we are happy with the roofing experience. I would definitely recommend Pinnacle Roofing! read more