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    Pro Roofing NW

    3.5 (70 reviews)
    Open • 7:00 am - 8:00 pm
    Updated over 3 months ago

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    Services - Pro Roofing NW

    Gutter cleaning

    Pro Roofing NW Photos

    Recommended Reviews - Pro Roofing NW

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    Reviews With Photos

    Snow melt under ridge vent
    Dave S.

    Our new roof was installed on the hottest days of August 2016 at which time roof vents (RV38 metal) were replaced with ridge vents. I agreed to this even though I was skeptical due to the windy location of our house. John B. assured me that they would work fine. They came back right away to fix a few things (before I would pay in full): 1. Installed Lead Pipe Jacks as originally agreed 2. Replaced a couple shingles that were damaged 3. Replaced damaged gutters January 2020 - they promptly came out and fixed a shingle that blew off. February 2021 - Very fine snow blew in thru the ridge vents. It melted and left 3 leak spots on our ceiling. I contacted them repeatedly for a few months. After I already gave up on them, they said they would order materials and be out to fix it (by removing the ridge vents and putting back the original type of vents). Someone did show up for the appointment but no work was performed (just measurements). I let Joshua know and he said it would be (re)scheduled that day (in September). That's the last time I ever heard from them. Bottom line: Their 10 year warranty is almost worthless. Do not convert to ridge vents if you live in a windy spot.

    Todd R.

    If we could give this company a zero star review like many other reviewers we would without hesitation. We had them install a new roof in 2017 and now we are needing the rubber seals around the bathroom exhaust vents replaced. The rubber is completely cracked and water is actively going into the attic and causing water damage. Pro Roofing NW is not willing to take responsibility and cover the cost of repairing under their amazing ten year warranty. They are saying that we agreed to have these cheap rubber seals installed when we bought the roof. Yet they are not willing to provide proof of any agreement which they claim they have. We know that we never agreed to having these cheap seals installed. They want to charge us $850 to replace these garbage rubber seals with the same exact ones! We contacted a different company about this problem and they explained that they have a standard and use only lead material. This makes sense as it does not degrade over time. I would stay very far away from this company unless you want to have costly problems with your roof down the road! We unfortunately had to learn the hard way.

    Jonathan U.

    [PLEASE READ IN FULL] If I could give this roofing company (and Nu Ray Metals) zero stars I would, they are untrustworthy and lack ethics or integrity, DO NOT EMPLOY THEM UNDER ANY CIRCUMSTANCES. Ok, so I'm a 20-year retired Navy disabled veteran. I worked my butt off so that when our family finally got our forever home, it would be just what we wanted; a nice little house with white paint, black trim and a BLACK roof, not green, not gray, not grayish green, BLACK. And for $25,000.00 I should be expecting a professional roofing company to be able to handle the simplest of requests. Because for that kind of money, you should expect great work, not shabby crap that you'll regret for the next 30 years. When I contacted them and asked them to show me their catalog of options, I was quite clear on what I wanted. I'd had several estimators come by, but Gary, Pro Roofing's sales guy, seemed to be an honest fellow that knew his product. So, when I saw that they had Nu-Ray metal roofing in True Black and Matte Black, I asked what the difference was, to which he (and every person from Pro Roofing NW AND Nu-Ray Metals) replied, "the Matte Black is the same as the True Black, just not as glossy". Seems like common sense, right? Seems like this should be clear-cut right? NOPE!!!! Nowhere in the catalog I looked at (the Nu Ray metals Architectural Guide) did it say anything about asking for samples of the roofing prior to installation, and good old' Gary didn't have any samples with him, but I was certain of what I wanted and explicitly pointed it out to him on his catalogue (see photos, if attached). When they delivered the roofing material, it was upside down and covered in blue film, making it hard to see what color it actually was. My house has a daylight basement, so if you are in the backyard, you are straining to look up on top of your roof, from an area that is two stories high compared to the front of the house. I believed that what they were putting on my house would be just like true black, only less glossy...a matte black. So, when I got home on the day that they finally started working on the front, I told everyone to stop working, full stop, right now. The roof that they were installing, that I could now clearly see, was super- duper-gray, a very different from the color that I'd asked for, and definitely not what I was willing to pay $25,000.00 for. Well, the folks at Pro Roofing NW finally came out to see what the problem was, and right away saw that what they were installing was actually "Charcoal Gray" (per the pamphlet, see photos) and not Matte Black. I even called the Nu-Ray distributors in California and Washington to see what colors they offered, and still they described the Matte Black as "true black, but not as glossy". Additionally, I looked up PPG Kynar, NuRay's Paint supplier to see what colors the roof was licensed to be painted; in the USA the roofing materials NuRay can use only come in one type of Black, everything else is gray (bottom of this page- http://sampleorder.ppgmetalcoatings.com/samples/ppg-duranar-liquid-coatings). At first Pro Roofing Northwest's Managers seemed very much "on my side" and assured me they would get Nu Ray metals to either give me a new roof or foot the bill for this "mistake" in full. Gary and the Managers at Pro Roofing NW met with me a few more times after that, assuring me each time that they would take care of me. But instead of taking responsibility, Alex, the owner of Pro Roofing NW decided to blame it on Nu-Ray and demanded aggressively in writing that I pay in full. I'm angry that I had made the monumental mistake of trusting this company. So, in the end, Pro Roofing got paid (I paid under protest, on the advice of a lawyer) and Nu-Ray metal got their money too. But me, the customer, I got screwed. Please don't make my same mistake, choose anyone else. Don't use Pro Roofing NW and don't use any company that uses Nu-Ray metals. I deserved better, and so do you. I should have taken their other 1-star review to heart, but maybe you'll read this and choose better.

    Delivery of materials with crane to lift it onto the roof

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    2 years ago

    No one ever sent me out a quote, despite several attempts to get one, so I went with High Point Gutter instead and they were great

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    Business owner information

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    6 years ago

    Been working with these folks for years..they are by far one of the most professional and kind people in their industry

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    They give fake bids and then jack up the price go somewhere else and get good service.

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    Page 1 of 2

    Ask the Community - Pro Roofing NW

    Review Highlights - Pro Roofing NW

    “John Borbridge came to our home prepared with roof measurements based on a satellite photo of the house.”

    Mentioned in 8 reviews

    Read more highlights

    M&H Roofing Services - New shingles roof installed with 50 years warranty

    M&H Roofing Services

    (128 reviews)

    Seward Park

    KeJuan and all associated with M&H (thank you Anselmo) were professional, personable, and certainly…read moregreat at what they do. Thank you :) Karen B. Mercer Island.

    TLDR: do not hire for anything other than spot repairs for leaking roofs…read more So we hired this company to repair a leak coming down in our garage. Sales person came out for review to make an assessment on what would be involved. In the conversation they offered to clean the roof, I told them there's a lot of moss up there and they said they could easily do that. Oh they cleaned something, just not the whole roof. They got the entire north side of my house covered in caked on globs of dirt. This included everything around there like my A/C exterior fan unit, my trash bins, my shed, my storage lockers and my deck boxes. They left a hose, my hose, on the roof and running all night long until my wife spotted it the next morning. My front hose was also used, I know this because instant of rolling it back up using the roll they just left it all piled up at the corner of my house. Now told them about this, and the person who responds just always says they'll get in touch with their "experts" and let me know. Eventually they came back to finish cleaning the roof and clean up the mess on the side of the house. They came and went then I got home and checked, looked like they took about two seconds to clean some of the side but ran off to their next project. It was in no way clean or even in the condition it was in prior to their work. As for the roof being cleaned and moss control applied, I can't get all the way up on the 2nd floor roof to know but my HVAC company came out to do some other work related to "Smokey cedar smell in air ducts, & they climbed up to the 2x!: floor and took photos. There was no moss control applied on the 2nd floor roof and miss was growing everywhere on the west back side, yes this was the very next day after M&H came. Cleaning and moss control were services we agreed M&H would do.m, but they clearly didn't yet still charged me for it. Oh and that donkey cedar smell? Sawdust in the HVAC exhaust line from roof & vent repairs. So basically the roofing company offered a series of services they never fully executed. I had to hire a different company to complete the gutter work and re-clean the lower & upper roofs and apply moss control up on the 2nd roof. Then I had to clean out my HVAC vents, and I had to wash and scrub the exterior of my house. How are they still in business is beyond me.

    Orca Roofing & Exteriors - Temporarily cover for my roof.

    Orca Roofing & Exteriors

    (34 reviews)

    I am very grateful to have found Orca Roofing. Pete Bower served as the project manager for a full…read moreroof replacement on one of my rental properties. He took the time to thoroughly explain the process, answer all of my questions, and prepare a detailed scope of work that addressed my concerns. After the installation, a few items required follow-up, and the crew returned to complete the necessary rework. While this was initially disappointing, I understand that issues can arise during any project. I was very impressed with Pete, Mike, the sales manager, and the crew foreman for the way they managed the situation and ensured I was completely satisfied with the final result. Thank you to everyone at Orca Roofing for your professionalism and commitment to customer satisfaction.

    ORCA!!!!!! (2 reviews in 1.) After 26 yrs my parents house…read moreneeded a new roof. I had 5 different contractors come out for an estimate. Orca was NOT the cheapest option nor the most expensive option, they ended up being middle of the road. I decided to go with them because Chris was VERY THOROUGH and explained EVERYTHING to me. The crew came out and knocked it out of the park, literally took them 2.5 days and it was done. This was back in June 2025, we are currently in the heart of winter and have had some serious rainy days and EVERYTHING's been GREAT, NO LEAKS, NO ISSUES! Fast forward to February 2026, I was so impressed by their service and workmanship I called them when the roof at my own house started to leak. (The leak was NOT because of age but the shotty workmanship from our builder Connor Homes.) I spoke to Chris again and he set me up with Peter. Peter and crew came out and temporarily covered my roof until they are able to get me in the books. Peter and crew came back in about a week and took care of my roof. The entire process took about 2 days and literally 3 days after they were done we had a crazy rain storm. Once again, NO LEAKS, NO ISSUES. Orca Roofing is 2 for 2 with me, priced right and took care of my roof issues. There are not too many trustworthy businesses these days but I can honestly vouch for these guys. Thank you for taking care of my roof issues and now I can actually sleep at night.

    Ferdi Roofing & Siding - Certainteed landmark pro and full gutter installation

    Ferdi Roofing & Siding

    (79 reviews)

    Ferdi Construction & Exteriors recently replaced our roof and gutters and did an excellent job…read more Their team responded quickly, identified failing areas that other estimates had missed, and even installed a temporary patch at no charge to address an active leak risk before work started. The quote was competitive, they were flexible in tailoring the scope to our budget and goals, and the crew was professional, on time, and kept the site very clean. The finished roof and gutter system look great and have already improved both peace of mind and insurance costs. Based on our experience, I highly recommend Ferdi for roof and gutter replacement projects.

    "Roof replacement" felt like the final boss of home ownership to-do's... Really wasn't looking…read moreforward to the stress, but working with Ferdi Exteriors and JD made it a lot easier. I did the due diligence of researching contractors (including through Yelp itself) and getting multiple quotes. Ferdi Exteriors was in my top three choices going into contacting folks based off the reviews prior. When I actually got talking to JD, his knowledge and care for what he wanted for our home shown through immediately. His estimate for our metal roof was very competitive to others we received, so that combined with my earlier statement made us go with Ferdi. The work itself took about a week and the end result was excellent. The crew also made their best efforts to keep the property cleaned up, so forgive any few little bits left behind.

    Rainier Roofing Company - Issaquah, Wa

    Rainier Roofing Company

    (74 reviews)

    Beacon Hill

    Like others who have written reviews here I got three bids this summer when I knew we needed to…read morereplace our roof. Rainier's bid was the most expensive by about $2,000. But despite the cost, I went with them because their proposal was clearly superior to the other companies'. It was detailed, with a clear explanation of all systems and materials recommended and transparent pricing information. It was also much easier to read and understand than the other bids. Our project was promptly scheduled. We had a desired window of time when we wanted it done and were accommodated. The actual install was about as painless as a major house improvement project can be. The team arrived on site on time, communicated proactively throughout the process, and left the property clean and tidy. The whole project only took 2.5 days. It started on a Monday and on Thursday I went through a comprehensive punch out process with the site manager. The new roof looks beautiful and my family has peace of mind going into the rainy season knowing that our roof is sound, and if we have any issues, Rainier will respond due to their strong craftsmanship and manufacturers warranties. I really couldn't have been happier with the process and outcome and highly recommend Rainier Roofing.

    Dealt with the business owner, Jared, extremely standoffish and rude. After they "redid" my roof, I…read moreexperienced an extensive list of issues. Brought in an another company and the worker was shocked at the "amateur" work that had been done.......

    Pro Roofing NW - roofing - Updated September 2026

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