We had 40 year old windows replaced in May. Austin Pro provided a competitive bid and had…read morepreviously replaced our roof and siding in 2024. Once again they did a great job in every aspect.

We contacted Austin Pro Siding as part of a comprehensive siding replacement project, as our…read morefiberboard siding was end-of-life and starting to really have problems that would have only gotten worse. Along the way, we also discovered that we needed to have the roof replaced, and so put that in the mix for a bid as well. We contacted six different companies, each of which brought a particular set of strengths and challenges. We chose Austin Pro based on a combination of factors: personalized attention to our project, comprehensive estimate and explanation of each line item, and ability to get the project done on a timeline that worked for us. We chose to have the house re-sided with Hardie Plank, painted with Sherwin-Williams paint, and re-shingled the roof with GAF shingles. It's easy to get overwhelmed by the process of basically re-doing the entire house, especially when insurance companies come into play. To that end, everyone at Austin Pro was first rate. Before we even settled on a contractor, Paul, our project manager, walked me through the intricacies of the process, and spent probably more time than he wanted explaining how things would go, and what options we had. The bid was competitive, and the line-by-line items on the original bid made it easy to see what was going to be done, and what materials were going to be used. He was patient and courteous and flexible, and was also able to speak to us in a way that didn't make things even more confusing. Kevin was the siding project lead, and though we never met in person, I felt comfortable that he had our best interests at heart as he got the crew on site, working fast and efficiently to remove and replace the siding. He even called in the middle of the siding job to tell us that we didn't need something we thought we would, saving us money that we could then use for add-ons we didn't originally budget for. The siding install and siding paint was done beyond our initial expectations, with nice touches like window framing and utility box framing that I didn't even know we needed but now look perfect. We had the back door repainted as well as our front balcony and pillars, and the end result is fantastic. It really was done to the point where it looks like a brand new house, and not one built in the early 1990s. Paul was back on site for the roofing job, and the roofers did a great job removing and replacing the shingles and skylight with new materials, on a roof that is exceptionally steep and challenging. They had the entire project done in only two days, and it looks fantastic. Finally, Garrett came by to do the final walk-through and punch list check-off, and was a real pleasure to interact with. He fulfilled all the items on the list, at least the ones he could do on his own, and did so in a friendly, courteous, and extremely efficient manner. All in all, Austin Pro lived up to their name and to their reputation. It is possible to find a company that can do your big jobs for less, but I am not sure you could find one that could do it better. They stand by their work with a quality assurance guarantee, and while I don't intend to need it, it's great that it's there.

Great job. Very happy with our extended patio. We love the fireplace. They took the time for…read moreeverything and finished with a beautiful job. We truly recommend! JP Exteriors, Inc. thank you to Noah Wagner.

I am updating the review to respond to the business's calculated misrepresentation of the facts and…read morean attempt to minimize severe, documented building code violations. For prospective customers reading this, here is the verified context: Fraudulently advertising yourselves as a "James Hardie Elite Preferred Contractor" to secure the job, only to systemically violate the manufacturer's strict installation guidelines, is not a "punch-list" oversight--it is deceptive marketing and a material breach of contract. Puncturing an internal PVC plumbing pipe, illegally wrapping it in black duct tape, and immediately hiding it behind the new siding is not a 'punch-list' item - it is active fraudulent concealment. The 'Fraudulent' Financing: We authorized the payment because they claimed to follow actively concealed the duct-taped plumbing. Inducing a customer to authorize a loan by hiding severe damage is the legal definition of fraudulent concealment. Contradictory Public Statements & The BBB Complaint: JP Exteriors is using public platforms to feign cooperation. On our active BBB complaint, they claim they are waiting for our independent inspection report before taking action. However, their own written record proves they inspected the property themselves on June 11th and issued a superficial patching offer on June 22nd. The very next day, they explicitly stated in writing they were not willing to expand their scope to a full replacement, formally refusing to cure the hidden defects before our third-party inspection was even conducted on June 24th. The 42-page independent inspection report, which we received on June 29, definitively confirms that the widespread, concealed code violations and structural deficiencies cannot be resolved through superficial patching. The report details systemic failures, including improperly installed weather-resistant barriers, missing flashings, overdriven fasteners, damaged boards, unsealed wall penetrations, and an internal PVC plumbing pipe that was punctured by a fastener and actively concealed with black duct tape. The Manufacturer's Involvement: James Hardie is indeed involved, to the extent that the manufacturer offered to provide free replacement materials to JP Exteriors so they could execute a proper rework. JP Exteriors leadership actively refused this offer. We stand entirely by our documented evidence, our 42-page forensic inspection report, and our active fraud dispute with the Texas Attorney General's Consumer Protection Division. The video proof of punctured plumbing remain on this review.

They did a nice siding job on my house. A few months later the trimming separated from the garage…read moredoor opening. The owner (Fran) himself came out and did the repair. Great follow up business practice!

Fran and the guys do great, quality work at a fair price. This was the best contractor experience…read moreI've had in years. Highly recommend...

Service: high. Quality: high. Price: high…read more Despite power outage for two days whole house interior was completed efficiently 10 radiant colors

I recently had 21st Century repaint the exterior of my house. You can find that review here as…read morewell. I'm writing a new one because this is a different project. After they finished painting my house, a few weeks later after heavy rains I noticed a stain on the ceiling of a guest bedroom. I knew immediately it was the long nagging problem of the "dead valley" along my roof. The house was designed and built according to the architect's drawings to have the roof of the first floor bedroom run into the siding of the house. It was a short "run" and rainfall should go quickly into the gutters. But, this was built under a big, old oak tree and for many years, I've had leaves and twigs built up, damming up the water. If I can remember it, I have to get up on a ladder with a rake and rake the leaves away from where the shingles meet the siding. After one major hailstorm, I had the roof replaced and when they replacing it, I asked them to build something to reduce the leave/branch damming. They did build it, but apparently not big enough. It lasted probably 14-15 years until this recent Spring. Since I had a good experience with 21st Century, I called them out to give me a bid on repairing what was probably rotted trim and exposed flashing and other rot elsewhere. And while they were at it, I asked them to build me a better diverter away from the siding. They came out and took care of it in a day. The guy was there from 8:30 to 5:00, taking a break for lunch, but got it done. Since they were also the painters, they asked me for the leftover paint they left for me (for touch-up) that came in handy as they had to replace the rotten trim and as it turned out a section of the roof decking. Attached are the pictures they took for the bid and then afterwards when they were complete. They were detailed enough to ask me first, "hey, this diversion we're putting in is a lighter grey then your shingles. Are you okay with that? We can go back and get darker materials". I said that was fine. No one can see that part of the roof and so it was trivial to me. The only negative thing from the painting and the roofing experience is so minor it's not worth taking away a star is that there will be a gap between when you sign and return the contract and they contact you about scheduling the actual work. In both cases, I had to drop them a line to remind them I was in the queue. Being a service that can't work when it's raining, I can understand that they have days where scheduled work is delayed and that causes a snowball effect of delays.

Michael and his team did an amazing job! We recently had all of our siding replaced on our 30+ year…read moreold house that still had it's original siding. They were upfront with pricing, easy to work with, and extremely professional. His contractors were thorough and efficient - completing the job ahead of schedule. Most of all, I liked that Genuine Texas Exteriors doesn't line item every little thing and drive the cost up - they included everything you needed to have a watertight, good looking home.

I highly recommend Genuine Texas Exteriors for your roofing project. Sam and Michael were clear and…read morecommunicative and helpful in explaining the options that made the most sense for my house. They did a full roof replacement and I appreciate the level of quality and quick work from the crew. I got photos of each step along the way showing the work completed and the related warranty documents at the end. I had gotten a handful of quotes from roofers and GTE was the most professional and comfortable to work with - I'm really glad I chose them.

Imperium replaced the siding on the back of my house to fix some rot issues. I chose Imperium after…read morereceiving quotes from 5 other firms. Imperiums pricing was fair and transparent. Out of each firm I met with, Imperium was the most thorough when they came onsite for the estimate, clearly explaining what their solution would be and what I should expect the finished job to look like. These fellas cleaned as they went and kept the job site in reasonable shape. They also cleaned up very well at the end. I am satisfied and will be calling them next year to replace all my windows and have already referred them to a friend who is needing her whole house siding replaced. These are the guys you want to hire.

From start to finish, the entire process of replacing the siding on my house and painting was…read moresmooth and professional. Connor walked my wife and I through all the options, offered honest recommendations, and kept me updated at every stage. The crew showed up on time each day, worked efficiently, and treated my property with care and respect - even making sure not to damage our garden beds. My house looks like a brand-new home. If you're looking for fair pricing, and great customer service, this is the team to call.

I would like to thank Ben for his professionalism. I went with this company for gutters…read moreinstallation; and I am super happy with the end result, and type of material used. The whole process took only hours. I highly recommend this company and will; for sure; hire them again for future improvements. Thank you again.

This was my first major home improvement project and biggest financial decision that I had made on…read moremy own. I was nervous and not going to lie... Anxiety took over. Ben came over, helped me with the finances, talked me through the process and most importantly calmed my nerves. After two visits, I agreed on the terms, conditions, contract and went for it. I have to say.... I was really blown away about the kindness, the honesty, the open communications and the sense of urgency that Ben, Jason and the rest of the crew displayed. They delivered what they promised. All interactions that I experienced was professional, courteous and made me feel like a valued customer. I had my deck rebuilt from scratch and it turned out beautiful and I now can enjoy a very special place that holds memories close to my heart and create more memories that makes a house into a home.

If I could give 6 stars I would!!! I highly recommend Ark Roofing. From start to finish these…read morepeople are very professional. We had a leak on our roof next to our chimney. We also had a lot of rotted siding around our chimney. I called Ark Roofing and they sent out a gentleman within a day to give us a quote. A day later I received an email with a very detailed quote and I feel the price was very competitive. Ark Roofing set up a date to repair our roof and replace a bunch of siding along our chimney and some other rotted areas close by. The crew that came out for four days worked very hard and did a very professional job. Probably the best experience I have ever had with any construction or renovation on my home. I'd like to give a shoutout to all of the guys that worked on my house. Once again, I would recommend Ark Roofing for any roofing, siding or painting jobs. I look forward to having them come out in the near future to paint our house. Thanks!!!!

Honest pricing. Fast turn around. Very reliable company. Highly recommend Ark Roofer to anyone who…read moreneeds their roof replaced or repair.