I stayed at the Park Shore for 18 days while I was in Hawaii. my experience was top notch! The…read morelocation is perfect, and the staff was very accommodating when I needed to extend my trip. Anything I needed (blanket, garbage bags, extra hangers) they had ready for me in the room prior to my arrival. I was able to freeze my ice packs in the mini-fridge, and there was plenty of space to store everything and it not be in the way. My only issues were that there were no chairs on my balcony, so it wasn't really useable other than to dry clothes, and rooms by the elevator are subject to loud guests going back and forth from the elevators at all hours of the night. I will definitely stay there again.

We (2 adults/child-9 then, 17 now) stayed at the park shore pre pandemic…read more We had a partial ocean view with a king bed and they brought in a rollaway bed with no extra charge. We chose to stay there again earlier this month (just before the hurricane hit). They advertise a room with a king bed and the room sleeps 3. I (although I should know better) assumed that there would be a couch or one of those fancy chairs they have in the hospitals that extend out into a single bed or we would get a rollaway. We get to our room. No couch. No reclining chair. So I call for a rollaway. FORTY FIVE DOLLARS A NIGHT (x 7 nights). How is it they (PSH) assumes that 3 people will share ONE bed? I feel if they advertise that it sleeps 3, there should be NO charge for the rollaway especially if there is no couch or reclining chair. The staff is wonderful. The location is wonderful. But my poor kid had to sleep on the floor for a week. It was disappointing for sure!

This hotel is so convenient when it comes to walking distance to pretty much everything in Waikiki!…read moreI would definitely stay here again because everyone here is so nice and very helpful. Having a car is very useful for the overall trip going outside of this area but if you plan on staying around here majority of the trip, this hotel is great. It's walking distance to so many bars/restaurants, convenience stores, coffee, shopping, the beach etc.. there's so much to do. Checking in and checking out was smooth. Great customer service. The hotel seems older but for the price wasn't bad. The only "issue" is that they do not have a parking garage of their own but parking is available across the street! Just let the front desk know that you have a car and they give you a parking pass (charge per day, of course). The walk isn't far either. We were SO nervous when circling around for looking for parking but luckily they do offer a parking pass!! I wouldn't have known until looking at yelp and saw another review mentioning this so tysm for that reviewer!! Would recommend if you're not looking for anything luxurious and just looking for a place to stay.

Polynesian Residences Hotel - Waikiki…read more This was, without question, the worst hotel stay I've ever experienced. I stayed at the Polynesian Residences Hotel in Waikiki from July 22-27, 2026. On my first night in Room 505, I woke up to find bugs--specifically roaches. The refrigerator was also dirty and unsanitary. After reporting the issues, I was moved to Room 305 the following day. Unfortunately, Room 305 was noticeably smaller than the room I had originally paid for. After returning from a wonderful day exploring Hawaii, I took a shower and discovered water covering the entire bathroom floor because the shower door would not close properly and the bottom seal was damaged. That same evening, around 8:40 p.m., I was moved again, this time to Room 513. Since it was late, I didn't have an opportunity to thoroughly inspect the room until the next morning. What I found was unacceptable. The room had not been vacuumed, there were dead moths on the floor, the bed skirt was stained and dirty, the shower was deteriorating, and there was mold around the bathroom sink. On Sunday afternoon, around 1:00 p.m., while I was taking a nap, housekeeping entered my room unexpectedly. I had been unable to place the "Do Not Disturb" sign on the outside of the door because it was stuck in the metal door fixture. What concerned me even more was that I could not lock the door from the inside, which made me feel unsafe. I expected someone to come and repair the lock after I reported it, but no one ever did. Throughout my stay, I took photographs and videos documenting the roaches, the dirty conditions, the maintenance issues, and the safety concerns. I showed everything to both the front desk staff and the hotel manager. Despite having clear evidence of the problems, nothing was done to resolve the issues other than repeatedly moving me from one room to another. None of the rooms met the standard I expected for what I paid. My visit to Hawaii was absolutely amazing, and I truly enjoyed the islands. However, my experience at this hotel was extremely disappointing. Between the cleanliness issues, multiple room changes, maintenance problems, and the lack of security, I cannot recommend staying here. If you're planning a trip to Waikiki, I strongly suggest choosing a different hotel. My vacation was memorable for all the right reasons--except for my stay at the Polynesian Residences Hotel.

I liked this small hotel. It's nothing fancy and I was there to shop and eat so I didn't want to…read morespend the money for a luxury hotel when I was just going to sleep. It's located in a perfect location if you are a luxury shopper, fine dining connoisseur and beach person. The hotel was very clean.

I don't normally leave bad reviews but this time I really had to. Their website says "thank you for…read moreyour military service" and as an added benefit they will waive your valet fee of $40. But what they do not tell you is that the benefit is only if you book directly with them, and not through a 3rd party website like Hotels.com. So they basically penalize you for not booking directly through them. This is not stated anywhere on their website. So their "Salute to service" is only if they can charge you directly. As a veteran this is extremely disappointing. So my question is why advertise your rooms on 3rd party websites if you're not going to honor the full amenities? Why penalize the customer? What's next? I can't use the pool because I booked on Hotels.com and not directly?? Do your self a favor and stick to a major hotel chain. Giving these smaller hotels a chance is not worth the headache.

Stayed here booking through Vrbo for almost two weeks. We needed something and needed it quick for…read morean unexpected family thing. Parking is 2 blocks away and you have to roll your luggage through two different hotels. $28+ per day. When you get off a flight all you do not want to do is maze your way though a hotel. My dude did all the check in in the back office by the sundries shop. We had a low level floor right over the pool. It was a bit noisy but we were right over the pool... duh. There are two pools. One is accessible though the second floor more of a lounge in the water type shallow pool, the other a small deeper pool with kids able to bounce around. The hotel is nice, our room was modern and recently renovated. Kitchen (no dishwasher), huge flat screen, cali king bed, and couch pull out. Room is comfortable for 2 and I would never sleep 4! Minutes (maybe 5) to the beach walking. You can easily access all of Waikiki beach paste the Hale Koa in about 10 minutes. I would probably stay here again. We had a car and did most everything off site.

Waikiki Marina (via Tropical Escapes Realty) Elevator was…read moreout for 3 days at Waikiki Marina--a 30+ story building. We were on the 23rd floor and had to carry luggage up and down the stairs. I ended up breaking my right thumb doing this. Even worse--there was an 80-year-old woman on the 30th floor and a pregnant woman on the 28th, both forced to use the stairs. This is a serious safety hazard with no proper support or contingency plan. Completely unacceptable and dangerous. Would not stay here again.

I truly enjoyed my stay here! I was actually staying at this hotel for an extended period of time,…read moreabout a month and a half, so I really got to settle in and make myself comfortable. I loved that there was a bar downstairs, and I definitely became a regular during my stay. It was nice having a place right downstairs where I could unwind after a long day. I also really enjoyed being able to walk around the Kapahulu area. The hotel is conveniently located near an ABC Store and the plaza nearby, so it was easy to grab snacks, drinks, or anything else I needed. It's also just a short walk to the beach, which was such a nice perk, especially during a longer stay. And I'm not gonna lie, one of the little highlights of my lengthy stay was all the hand soaps and lotions I got to take home with me. I definitely made sure to enjoy those! Mind you, tourist mode was ON. I had the best time! I also loved having a lanai with a view. Having that little outdoor space to relax and take in the scenery made the extended stay even more enjoyable. Overall, this was a place where I genuinely felt comfortable during my time here.

I really hate to have to leave this review because I genuinely enjoyed the view fm the balcony and…read morethat towels and sheets were clean and stain free. However, I did eat at onsite restaurant and got food poisoning. I ordered the Hamachi Carpaccio during happy hour fm Deck. The following day, I became extremely sick and was practically unable to move. The illness completely derailed my plans and caused significant inconvenience and additional expenses. I was supposed to check out of my hotel and go on an excursion from 7 a.m. to 4 p.m., and then head to the airport after for an evening flight. Instead, I was going to the bathroom so often that I had to pay for an additional night at the hotel just so I could stay in my room and recover until my flight in the evening. I also missed the excursion I had planned and paid for. The excursion and the extra night stay totaled over $400.00 in extra costs. It's disappointing because the atmosphere and the view from the hotel were wonderful, but getting that sick completely overshadowed the experience and affected the final day of my trip. I would appreciate it if someone from management could contact me directly to discuss what happened and address the inconvenience and additional expenses this caused. I hope the restaurant takes this concern seriously and looks into the matter. I look forward to hearing from someone.

I really can't find anything to complain about with this hotel. Everyone was so friendly, from the…read morefront desk to the valet fellas. Having an ABC Store right downstairs was also super convenient. The bed was comfy, the bathroom was cute and overall it was just a really nice place to stay. This was my first time staying in Waikiki and I'm really glad I chose this hotel. I'd definitely stay here again!

My family and I stayed at La Croix and felt it was good value for the remodeled rooms. We spent a…read morefew nights in the un-remodeled room (silver king) and we felt it was quite old and more of a 3*. We had a better experience with the remodeled rooms, which were spacious and the AC was strong. Each room also had its own small balcony with 2 chairs. I will say that we still were not fans of the remodeled baths. They look okay but they are all a half glass partition, and the rainfall showerhead from the ceiling is not moveable, so you are guaranteed to get water on the floor outside the bath, which was annoying. I can see in the remodeled baths that they tried to replace / paint over the surrounding baseboard, but it would be better if the door closes all the way and there is a higher lip to prevent the water from getting on the bathroom floor at all. A couple of family members stayed at the beach haus, which could be noisy during pool hours (9 am - 8:30 pm) as the pool is literally 5 feet outside your front door and there is a small gap at the bottom of the door, so sound travels. Also, it's hard to keep the shades next to the door open as people can see inside to the kitchen area, so they mostly kept that closed and only opened the curtains to the patio for sunlight. The check-in area downstairs is small but around the corner there are some chairs and a table. It wasn't the kind of reception area that people would hang out at, just mostly for checking in and grabbing some filtered water, etc. The second part of our stay, we also had monkeypod access. It was a nice to have but it's definitely not something I think is worth paying for. We had the hotel breakfast ($20) in the mornings a few times, which is located in the same room as the monkeypod lounge. It usually is the same spread every other day with 4 hot foods - one day it might be fried rice, sausages, scrambled eggs - and the next it would be bacon, pancakes, and scrambled eggs - and it would repeat again. The other items, such as apples and oranges, bottles of water, a coffee machine that makes lattes (just ok), cereal and granola - were available all day, so if you have monkeypod you would be able to access these snacks. Just no hot foods which are breakfast only. It was nice to come up to the pod and see the views over the city as it's on a high floor. The stand-out and why I am giving 4* is because of their customer service. When I booked back in April, I took screenshots of the final amount and details, as their website does not automatically send me a copy of it. It only emails you to tell you the deposit charged and final amount, no breakdown. When I checked in, the amount didn't look right but I also didn't want to spend my vacation figuring out why. After my trip ended and I returned home, I emailed the hotel with all the info. Within a couple of days, they were able to figure out the billing discrepancy and get back to me with the refund issued. I'm very pleased with their follow-up and that they were able to take the info and figure out the solution, instead of me chasing and following up, so props to their customer service! TLDR: - great customer service via email when it comes to billing discrepancies - silver rooms were not remodeled, expect older, outdated style - beach haus is noisy - remodeled room was great, just watch out for water pooling outside of shower stall - monkeypod is nice to have if it comes with your room access but i wouldn't pay extra for it - breakfast is basic, skip and eat elsewhere - pool was small, maybe 10'x15'? It is on the northern end of Waikiki so to stroll down to international marketplace took about 12-15 min but it's a straight shot and walkable. It was also quieter at night than if you were center of Waikiki, I imagine. I did get a good deal for the suite booking (2 rooms, 2 baths). If there are no decent promotions, then I think some of the newer boutique hotels closer to mid-Waikiki might be better value. I was overall happy with the remodeled rooms.

Absolutely excellent stay!!! We really loved staying here and completely recommend it!…read more Pros: Location Free parking (even if it's tight to get down to it) Kitchen Large room Nice vanity table area Closet to hang stuff (though it has stuff in it FYI) AC Beach chairs and towels that can be borrowed Lots of pots, pans, dishes, cups Large fridge Very clean Easy checking in and out digitally Cons: The building is dated so there's no AC in the elevator The glass door doesn't lock properly so there's a special lock that's hard to pull up to unlock the door Sometimes the AC doesn't reach the bathroom so it can get hot in there

The room was spacious and ready by the promised time and the staff really made an effort to ensure…read morewe had a pleasant stay. The air conditioning worked well. The location was very walkable and convenient, very close to several nice beaches, restaurants, and shops. The pool was also a great amenity to enjoy during our downtime as well. The private lanai was nice to take in the views and enjoy a drink or breakfast. We were also able to see some fireworks one night from there. Parking was free, easy, and convenient once we figured out how it worked the first time. This was actually one of the main reasons I chose to stay here since most places in Waikiki seem to charge for parking. It was pouring down rain when we arrived and we had to temporarily park in the loading zone in the street to retrieve the key fob from the mailbox in the lobby of the building. We were initially confused about the location of the assigned parking spot because the entrance on the other side of the building only contained the basement and first floor parking and we actually had to pull around again to the front of the building again to access the 2nd floor parking (which requires the key fob). The check-in guide is helpful for understanding this. We would definitely stay here again if we ever find ourselves in Waikiki again!

We booked this place for our anniversary and wanted to do a quick staycation for the weekend…read more We found parking quickly when we arrived which was right outside the lobby. Checking in was a breeze I forgot her name but she was friendly and even gave us a bottle of wine for us to celebrate our anniversary. Thank you . Our room had the perfect view of Diamond Head. Room was spacious and there robes and slippers for us to use. The room had a vintage vibe and it was clean. What I loved most is that it was away from the hustle and bustle of Waikīkī and the beach was in walking distance from the hotel. The hotel also offered beach chairs for us to use at the beach. I loved this place and would definitely come back. Thank you Lotus Honolulu for an amazing weekend.

$200+ per night to access a hotel room without AC or a working shower. This is egregiously…read moreunacceptable and quite possibly the biggest disappointment of my trip. Had to ask for a fan that was covered in dead bugs. This is absolutely foul. I came here for a luxury experience and this is anything but. 100 degrees and overpriced! Avoid at all costs.