They have beautiful array of all varieties of green and their survival rates are very high despite having a brown thumb as compared to my previous buys hence I definitely see it as an investment and would recommend all to check it out. read more

Lived in ATL for 20 years, enjoying the Pikes Nursery locations in GA, so was very happy when Pikes opened up in Ballantyne some years ago, the only location outside GA. My most recent purchase ( in Feb 21 ) has been excellent lavender. Seemingly expensive, but high quality plants. I habitually visit Pikes for the huge bags ( 4 cu ft ) of perlite and vermiculite which you can't find anywhere else, and then get seduced by many other items. The prices are definitely higher than ( say ) Walmart, Lowes or HD but you pay for a better selection, knowledgeable people and higher quality plants. The service is average, but I come from a customer service background and maybe get picky. Absolutely top notch shopping experience. read more

Stopped by here one evening...the allure of an "event" brought me here. I think I was expecting an event like Nicole W. puts on and me being a gardening fanatic, well, I expected a lot. Unfortunately, there was no event to be had; I didn't see anything out of the ordinary every day shopping experience. Pike's, "event" taken out of the equation, is a very large nursery with plenty of stock. They have a large assortment of flowers, trees, veggies...like you'd find at any nursery. They also have some patio furniture, ceramic pots, etc. If you are looking for a family/personal feel, don't be fooled by the name, this is just another big chain. While the sales associate at the registers had a friendly hello, there were no other employees mingling around the rest of the place. No biggie, especially if you're on a mission to get a few things and be on your way. All-in-all, they have a lot on stock and you'll surely find something here for your garden. read more

Pike Nurseries - Nurseries & Gardening Near Me - Charlotte, North Carolina

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If I wanted overpriced plants sold by aloof and snobby employees, I'd shop here. A lot of the more common plants they sell can be found at Lowe's or Home Depot for sometimes 1/3rd of the price. read more

I loved it here. I fell in love immediately. What an experience., I met many associates who were willing to educate me on bird feeders, squirrel deterrents, planter pots and their occasional presentations gel onsite. No business is perfect but I have to say that I'll be a regular customer here. I can't wait to decorate my balcony with the unique plants & planters. read more

My wife and I recently decided that we needed to upgrade our backyard and ordered online with Pike's in Ballantyne. They were terrific! Plants were REALLY nice and price competitive if not better priced that the "big guys" who aren't as knowledgeable. Thanks for taking care of our needs! read more

Pike Nurseries - Nurseries & Gardening Near Me - Charlotte, North Carolina

We recently finished a landscaping project on our new home with Pike and wanted to give a shout out to our landscape designer April Ryan. She created a lovely landscape design plan and listened well about the look and types of plants we enjoyed. She also spent time with me personalizing the plan to our budget and offered ideas for phase 2 in the future. We really appreciate her hard work, professionalism and kind, friendly service. Amid COVID, there were delays with delivery of some plants but April made the difference with her customer service. We are happy with the final product! read more

Pikes has been our go to place for years now....or was....I just don't understand the rudeness of some people though. My husband and I went in the other day and shelled out 400.00 for two flower pots. The lady at the register was interested in getting our money and then to busy to say thank you or have a good day or get lost. She was too busy running her mouth and laughing with her coworkers. I wonder if she realizes its people like us that pay her salary?? They seriously need some employee training..... read more

My go to place besides Campbell's for plants that the usual places don't carry. Their stock keeps changing throughout the growing season n every time I go in I see something new. I love their large wire trellises! Too bad there's no violinist playing while I shop. read more

Visited today while in Charlotte and could not have been happier. Every salesperson was helpful and friendly. Selection was great -- not cheap but not way out of line either considering both plants, pottery and merchandise were all top of the line. I was so excited to find they had a nice selection of Talavera pottery as well. Would absolutely visit them again when I return to Charlotte. read more

Had a pretty bad experience with management over the weekend. I was at another Pike Nursery and and wanted to know if this location had a certain item in stock. While I was still at the other nursery I called this location to see if they had a tree in stock and was put on hold for 10 minutes. I hung up thinking they forgot about me and called back and immediately got someone and ask my same question and stated that I was on hold before. She put me on hold and came back a few minutes later stating, "I just got word from the manager, can we give you a call back later?" I was floored that they couldn't answer my question nor to this date have they even called me back. We eventually went to this location because we really needed this tree. They did have one and they were a little busy but in my opinion they weren't too busy to answer a simple question. Usually you put customers first but I guess nursery has a different view. Also we went to Lowe's later that day and realize that several of the plants they had at pikes were half the price at Lowe's. This is a common thing I've come to notice that this nursery is more expensive than others. read more

Store is spacious and staffed by knowledgeable, pleasant, helpful people. Great selection of healthy plants, planters, grills, and accessories...so what could be wrong??? Nothing is wrong with the store...BUT stay away from Pike's Design and Installation Service...a seperate, and apparently poorly run business as I sadly discovered. I originally contracted for a complete new-home landscape installation that turned into a needlessly expensive ordeal since I had to bring in another contractor to fix their mistakes. Other issues: they were a no-show on our first install date - no status updates communication during the subsequent 3 week installation delay - installation crew included two guys that were apparently being trained on the job...at my house! These two guys were not wearing Pike shirts and were clueless! Shrubs these guys planted actually blew over two days after they planted them and I had to call another contractor to replant them. They also simply placed pine straw directly over my grass to form planting beds which also had to be re-done by another contractor. At the end of day #2 of the installation they left and never returned to finish the work. Seven weeks later I got a bill for items I had already paid for weeks before. This was after weeks of no communication, and long after I had to pay another contractor to finish their work. It takes nerve to add insult to injury! After their initial installation no-show, and no response to my calls and email, I went to the store to speak to the General Manager. He was empathetic and actually said my experience was typical since they were busy. He also explained that the "Design / Install" service was a completely separate operation, and he had to put me in touch with someone from Atlanta. Ugh. So - I have happily returned to the store multiple times to buy additional plants - but will stay away from their landscaping service. I also discovered - too late - that two of my neighbors had similar experiences. read more

R-U-D-E! First time shopping there and my last. Poor customer service! Standing in line waiting to pay for my items and Jill aka owner (or so her name tag says) is have a good old chit-chat with the couple in front of me like there there isn't a line of people waiting. Can we do this on our own time and not mine? Then she tosses my receipt at me (didn't hand it to me just tosses it on the counter like a discarded piece of trash). My money is just as green as the next people and I will be spending it elsewhere. I will not be returning! read more

So thankful for Pikes! They have a great selection and the plants and shrubs are well cared for and are nicely organized. I've been going here for years and I can always count on them to have the plants that I can't typically find at Home Depot or Wal-Mart. Although they are a bit pricey, they do have a "play in the dirt" reward program. It's based on points for every dollar you spend and the points convert to cash two times a year. We typically use ours during the holidays which is always a nice time to get a little extra savings. read more

Love this place! Friendly helpful staff! A sanctuary to the senses! Free lunch days are a plus! Recommend this to all my friends. read more

I love this store so much. They're always super well stocked, clean, and well organized. The employees are very helpful and knowledgeable. Every time I go in here, I leave happy. I had a party at my house this past fall and Peggy made me make the most BEAUTIFUL hanging basket. She helped me pick plants that I loved and worked well together. She listened to my vision and made it happen. I'd trust her with any of my plant needs. This place stays busy. Idk how they do what they do and keep such positive vibes all the time. read more

the employee Julia was very helpful she deserves a raise and promotion, I'll be coming back

Thank you Yelp for facilitating a remedy to our situation. After posting my review we did get some attention from Pike management. In fact, they were very responsive and actively pursued a course of action to apologize for the wrinkles and to make it right. We appreciate their willingness to listen and their efforts to win us back as a customer. read more

I should have noticed the three dollar signs on Yelp...I was surprised at how expensive their plants were. Their basic indoor house plants were very pricey! I was there for about 20 minutes and only encountered one employee (which is fine); however, she was pretty rude. read more

I am new to the Ballantyne area and my neighbors have a beautiful yard. I asked them where they shopped to get their flowers and they told me Pike Nurseries so I wanted to check the Nursery out. When I walked in I was greeted immediately from the cashiers and made me feel welcomed. I approached the greenhouse and I was blown away with how much was there. They have a great selection on annuals, perennials, and evergreen shrubs. I walked around aimlessly for about 30 seconds before I was approached by this very helpful salesperson named Kyle. He started off having a conversation with me to make me feel comfortable. He did a very good job by asking me if I am new to the area and if I have been gardening for a long time and I told him I have no experience in planting. He then walked me around the whole shrub yard explaining some shrubs he highly recommended. I walked in there not intending to buy anything but he sold me on all the plants and made me feel comfortable that I was going to be successful. He walked me up to the cash register and rung me out. Then when I was ready to go he just grabbed the cart and said, "I'll follow you to your car" and I was shocked that he was doing everything for me. I have never had this great of customer service and because of that I now go back and just ask for him! Overall it was a great first experience read more

Excellent customer service! From the moment I walked in staff was extremely helpful. Found beautiful flowers for my garden. I will be back for sure! read more

Poor service people are very rude when you ask for help prices are high will not be coming back here

I have worked with Pikes Ballantyne location twice in the past month and both times have had a fantastic experience. The plants I got were of great quality and the customer service just above and beyond. Special shout out to Debbie who has been incredibly helpful! Highly recommend this garden center! read more

I went into pikes just looking around and saw this amazing hanging chair. When I sat in it I fell in love. A very nice employee came over and proceeded to ask me if I was comfortable. I said yes it's great. I went to check out and he even convinced me to get two! I love my egg chairs with a burning passion and sit in them all the time. I have one out on my back porch and I even put one in my bedroom. They are so cool and modern looking and I am so glad I purchased them. I am also very thankful for the workers at pikes for helping me and making my day a thousand times easier! The manager (the man that approached me) even offered to deliver the chairs! This was EXTREMELY helpful since I have a small car and the chairs would not fit. read more

I like going there when I need something unusual. It is almost like a botanical garden. I got some interesting plants over time: rare Japanese maples and different cedar trees. It just so beautiful over there and the staff are always helpful and they know their product! One star is off for the price tag. read more

Walked into Pike today, several workers were talking among themselves, I finally said, excuse me and asked for help. The employee seemed to think I shouldn't have interrupted her with her rude reply. I was prepared to buy a patio set and other items. This was a Tuesday afternoon not busy. They also ignored a senior looking for help. I assisted her... Pike should pay me. read more

Let's be clear first, I'm a novice gardener. My claim to fame is keeping my container oregano alive for about five years. Oregano thrives on neglect and sporadic watering. However this year I planted two raised veggie gardens, threw in some seeds and seedlings with what I thought was awesome dirt. Turns out sometimes plants are picky little snots and need more than dirt, water and sun. I snagged a soil sample and headed to Pike's on a Sunday. I was ignored as I first walked in but I can only assume it was because in my dirty outdoor clothes I looked like I knew what I was doing. Once I asked for help I was super impressed with service. The young gentleman helping me took so much time to answer my stupid questions, helped me test the dirt with one of their kits and offered several product suggestions WITHOUT being pushy. I hate pushy. Their prices seem a bit higher than the big box stores but the service is so worth it. I'll even leave my little bubble of Plaza-Midwood to make the trek to see them again soon. read more

Routinely helpful staff and a terrific selection of plants and trees. The majority of the plants we have bought are doing very well.

I paid a fortune for plants and to have them planted. They have died or performed poorly. Pike's is supposed to come out and replace when they plant them. I sent photos (twice) per their request, spoke with two different people, was told they would get back to me (they didn't ) and then I left a message for the store manager which was never returned. So disappointed. read more

I love this store. The staff is always friendly and willing to give advice. They have a great selection. The store is always well maintained and clean. It has more of a neighborhood nursery feel, than going to Lowes or Home Depot. I highly recommend it. read more

Its a beautiful store. Lots of pretty fountains and such, but its really hard to find an employee and their selection for what I was looking for was not great. I wanted to do my vegetable garden and there were just not many options at all! I also wanted a clematis and there were like 3 there, all around $50 because they were large. I also took a soil sample to have them test it as another reviewer said they would and they did not. read more

The staff here are very knowledgeable and helpful Thank you Mary. They do not try to sell , sell , sell but will walk you through the process along with great recommendations . The quality of the plants are excellent and they even load your car when your done . Be sure to check out the Koi pond on your way out. Join the play in the dirt club for extra rewards!! We will definitely be back! read more

I wish I could say I would use pikes again for our other areas we need to design and have plants installed. The first area pikes designed and installed was very small and communication lacked tremendously between the designer myself and the installers. Furthermore the installation was sloppy plants were left unwatered after being freshly planted and were planted not tenderly so several branches and stems were broken off. I wish it would have gone smoother as there were several staff members I enjoyed working with but the whole experience was not fun and expensive for how many back and forth issues we had. read more

Staff is rude at this location. I don't mind paying top dollar for great customer service but the folks here are always rude. Went to purchase my Christmas tree and the gentleman removing the cheap rebar tree stand aggressively slung tree limbs off the ground in my face. Then I asked for the tree to be placed in the bag before loading inside my suv and Devon replied no the bags are only avail for flocked trees. I offered to pay and he said no and continued to help 3 more customers in cars behind me while I waited for him to trim my tree. I asked again and he finally trimmed tree. WORST SERVICE EVER!! read more

Great experience. Going in to buy plants at the beginning of January didn't sound like a great idea, but Pike Nurseries had everything I was looking for. Staff was helpful without being pushy. Beautiful store, clean and well-maintained. I found this location on Yelp and it was a GREAT find! A big thanks to Martine (sp) for helping me in the store! read more

The absolute best selection of annuals, perennials and shrubbery in Charlotte. A selection the big box stores just can't match along with a staff that is completely knowledgeable of every item and genuinely enjoy answering your questions and making sure you get the perfect match to the picture in your head. read more

Very sad service, nothing but excuse why they can't do the work. This company just lost 25,000 plus of work

I don't like the same-old 12 plants that every Home Depot and Lowes sets out for gardeners. Most of the times their staff have little insight or know the actual identity of the plants they sell. If a garden center employee doesn't know the difference between a species and a cultivar, they're telling you whatever you want to hear to make a sale. I visited again this spring, and I noticed the amount of plants they sell is much smaller (and more Home Depot-like in diversity). Plants are overpriced. Coleus should never cost more than $2, especially considering how easy they are to grow from cuttings... It also doesn't pay to call ahead to ask if they have a certain plant or specific variety, since they just put you on hold, and then say, "yes we have it." Then you go in, only to realize they DON"T have it, never did, and weren't planning on getting any in. read more

Very lovely to walk through their retail area. They have a nice selection of cacti as well as terrarium plants and a small selection of bonsai. Lots of fountain choices and some big, melodious chimes. read more

Have visited this location several times recently and they always exceed my expectations. They also don't mind when I shop their clearance section. Employed are very knowledgable and helpful without ever being pushy. read more